Scribd Logo
Upload

Welcome to Scribd!

  • 84 views

    Stakeholders Ignorance PDF

    Uploaded by

    Mark Diyammi
    This document presents a ladder of 12 levels of stakeholder management and engagement. The levels range from manipulation, which aims to mislead stakeholders, to stakeholder control, where stakeholders have majority representation in decision making. Each level is defined by the intention of engagement, level of influence stakeholders have, and the style of dialogue used.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Stakeholders Ignorance PDF

    Uploaded by

    Mark Diyammi
    84 views1 page
    This document presents a ladder of 12 levels of stakeholder management and engagement. The levels range from manipulation, which aims to mislead stakeholders, to stakeholder control, where stakeholders have majority representation in decision making. Each level is defined by the intention of engagement, level of influence stakeholders have, and the style of dialogue used.

    Original Title

    Stakeholders Ignorance.pdf

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document presents a ladder of 12 levels of stakeholder management and engagement. The levels range from manipulation, which aims to mislead stakeholders, to stakeholder control, where stakeholders have majority representation in decision making. Each level is defined by the intention of engagement, level of influence stakeholders have, and the style of dialogue used.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    84 views1 page

    Stakeholders Ignorance PDF

    Uploaded by

    Mark Diyammi
    This document presents a ladder of 12 levels of stakeholder management and engagement. The levels range from manipulation, which aims to mislead stakeholders, to stakeholder control, where stakeholders have majority representation in decision making. Each level is defined by the intention of engagement, level of influence stakeholders have, and the style of dialogue used.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    A ladder of stakeholder management and engagement (Friedman and Miles 2006:162)

    Stakeholder Intention of Level of Style of dialogue and


    management tool ands engagement influence associated examples
    nature of response

    Degrees of 12. Stakeholder Majority Multi-way dialogue


    stakeholder control representation of e.g. community
    power stakeholders in projects
    decision-making
    process

    11. Delegated power Minority Multi-way dialogue


    representation of e.g. board
    stakeholders in representation
    decision-making
    process Forming or
    agreeing to
    Proactive or 10. Partnership Joint decision- decisions Multi-way dialogue
    responsive/ making power over e.g. joint ventures
    trusting specific projects

    9. Collaboration Some decision- Multi-way dialogue


    making power e.g. strategic alliances
    afforded to
    stakeholders over
    Degrees of specific projects
    involvement
    8.Involvement Multi-way dialogue
    e.g. constructive
    Stakeholders dialogue
    provide conditional
    support; if conditions Having an
    are not met support influence on
    7. Negotiation is removed. The decisions Multi-way dialogue
    organisation decides e.g. reactive
    the extent of the bargaining
    conformity

    6. Consultation Organisation has the


    right to decide.
    Stakeholders can Two-way dialogue e.g.
    advise. Appease the questionnaires,
    stakeholder interviews, focus
    groups, task forces,
    Degrees of Responsive/neut
    tokenism ral 5. Placation Stakeholders can Being heard advisory panels
    hear and be heard before a
    but have no decision
    assurance of being
    heeded by the
    organisation

    4. Explaining Two-way dialogue e.g.


    workshops
    Educate
    3. Informing stakeholders One-way dialogue e.g.
    Knowledge verified corporate
    about decisions reports

    2. Therapy ‘Cure’ stakeholders One-way dialogue,


    of their ignorance e.g. briefing sessions,
    Non- Autocratic/ and preconceived leaflets, magazines,
    participation cynical beliefs newsletters, corporate
    reports other
    1. Manipulation ‘Misleading’ publications
    stakeholders,
    attempting to
    change stakeholder
    expectations

    You might also like