Risk Management Module
Risk Management Module
Risk Management Module
- 00 -
INTRODUCTION
Welcome to the University of Newcastle's Risk Assessment training course. This course
has been developed to help you understand:
It is important to remember that risk assessments are an easy way to ensure that you have
contributed to the prevention of risk to yourself or others.
Risk assessments are not difficult and can help to create a better work environment for
everyone.
WHAT IS A RISK ASSESSMENT?
A Health and Safety Risk Assessment is a process where you identify, assess and control
hazards that may affect people at the place of work. The larger and more intense the
project, the task, or the space being assessed, the greater the effort needed to complete the
Risk Assessment.
• Identify hazards
• Periodically review the process and the risk controls to ensure they are working
and preventing harm.
The risk management process is used for assessing the risk of many organizational
activities not just health and safety e.g. finance and credit, third party accidents and
insurances, disasters and security risks.
This Risk Management process uses Health and Safety Risk Assessments to identify
practical steps to protect all people from real harm and injury.
WHY DO IT?
It is not always possible to remove all the hazards in a workplace for example:
• Stairs
• Uneven paths outdoors
• Handling chemicals as part of the job
• Using tools and machinery
• Lifting objects
However, these hazards do not necessarily cause harm if there are appropriate
controls in place to prevent the harm. Risk assessment helps with selecting the
controls and prioritizing action for implementation.
WHY DO IT (CONTINUED)?
• Ethical: Any employer is obliged to send its staff home in the same condition they
came to work.
• Financial: Injury and illness costs (monetary and through loss of skills and
knowledge) can be a large financial burden on both the organisation and the
individual;
• Legal: Employers are legally bound by a "duty of care". The WorkCover
Authority of New South Wales administers Health and Safety laws and an
inspector may ask to be shown a risk assessment while investigating any safety
incidents or near misses.
5-
WHY DO IT (CONTINUED)?
The Work Health and Safety Legislation requires that all hazards must be eliminated
unless it is not reasonable to do so. In cases where hazards cannot be eliminated, they
must be managed according to a set formula called the "Hierarchy of Controls".
There are substantial fines for both organisations and individuals for non-compliance
with legislative requirements.
The University manages its responsibilities in regards to Health and Safety through a
number of procedures. Risk Assessment is a fundamental part of these procedures as it
helps to identify and quantify possible health risks. Risk assessment also helps to
prioritise action to reduce the possibility of injuries to staff, students and visitors.
WHO IS INVOLVED?
All members of an organisation have roles and responsibilities in keeping the workplace
safe which includes being involved in risk management.
Supervisors and managers are responsible for ensuring the workplace and the activities
undertaken by staff and others within their area of supervision, are done safely and
without risk to health.
Supervisors and managers are legally responsible for their area of control. This includes:
• Academic Supervisors
• Chief investigators
• Laboratory Managers
• Teaching staff
• Professional staff who have control over activities and team members
Other people will get involved in the risk management process and will undertake risk
assessments when required e.g.:
• Technical Officers
• Professional staff members
• Students
• Health and Safety Committee members
All these people need to have an understanding of risk management and how to conduct a
risk assessment of the tasks within their work area. It is not sufficient for a risk
assessment to have been completed by someone else if it is done on your behalf or for
your area without your input.
The legislation requires the employer to assess the risks to staff and to others who are at
their place of work (The University), and to provide information, instruction and
supervision.
SafeWork NSW guidelines list a range of circumstances where risk assessments are
required including:
If you require more information, please scroll over the tip button at the bottom of the
screen and see the Health and Safety website.
TIP:
There are some useful tools that make the task easy. The answers to "Frequently Asked
Questions" about Risk Management can save you "reinventing the wheel". A directory of
information and contacts within this University and web links to other sites provide much
useful information and assistance.
As we saw in slide 2, there are 4 basic steps to Risk Management which is a process
designed to look at all the risks in the workplace and manage those risks.
The University must provide quality instruction and training so that all those responsible
understand and can recognize the hazards in the workplace, can conduct a risk assessment
and have knowledge of the risk controls that can be applied. Supervisors and Managers
have a duty to ensure that the staff and students that they supervise have the skills and
knowledge to perform the task without risk. This may require training which could
involve demonstrations, theoretical assessment of a risk with close observation, and close
supervision until individuals are deemed competent. We know we can’t eliminate all the
risks on a workplace so we must teach people to manage them to prevent hurt and harm.
NOTE:
If, for example, a course of study requires a student to learn a technique using a
hazardous tool, or chemical, or piece of equipment, there is always a possibility they will
be injured. Ideally, in order to eliminate the risk, the student would simply not be
permitted to use the tool or equipment. This is obviously not a practical solution in a
teaching and learning setting, and therefore requires a Risk Management approach.
RISK MANAGEMENT STEP 1 – HAZARD IDENTIFICATION
WHAT IS A HAZARD?
Hazard means anything that has the potential to harm the health or safety of a person or
plant.
Unless hazards are identified the rest of the Risk Management process cannot begin.
NOTE 1 PHYSICAL:
Physical Hazard Cause can include: Potential Disease or Injury can include:
NOTE 2 CHEMICAL
Chemical Hazard Cause can include: Potential Disease or Injury can include:
NOTE 3 MECHANICAL
Potential Disease or Injury can include:
Mechanical Hazard Cause can include:
• Musculoskeletal injury – spinal
• Manual handling – over exertion,
injury, muscle strains, sprains;
lifting or pulling;
• Acute physical injuries –
• Unguarded machines;
severed/crushed limbs;
• Hydraulic pressure;
• Acute injury – crushed limbs;
• Gravitational energy – falls of
• Acute injury – broken bones, brain
people or objects.
damage.
NOTE 4 BIOLOIGICAL
Biological Hazard Cause can include: Potential Disease or Injury can include:
Psychological Hazard Cause can include: Potential Disease or Injury can include:
HAZARD SOURCES
Work premises
EXAMPLE 2
• Shiftwork arrangements;
• Hazardous processes;
• Psychological hazards;
• Fatigue related hazards.
EXAMPLE 3
Plant
• Electrocution;
• Hazardous substances;
• Fire;
• Explosion;
• Slips, trips and falls;
• Exposure to heat;
• Biological organisms;
• Harassment.
There are a number of methods that are used across the University for identifying
hazards;
• Observation - everyone keeping their eyes open for something that can cause
harm and reporting it;
• Health and safety inspection conducted regularly in all work locations;
• Investigating incidents and injuries to see whether they have been caused by a
previously unrecognized hazard, or the risk of the hazard not being properly
controlled;
• Audits done by a person external to the work location – sometimes a fresh pair of
eyes will see a hazard that has not been recognized before.
When looking for hazards, for example when conducting a health and safety inspection or
when walking through the University campus, think about all the potential hazards that
were referred to in the previous slides and consider:
Once hazards have been identified we need to assess the risk of the hazard. Risk is
defined as the likelihood that a hazard will cause harm and the consequence, or severity,
of the harm.
Risk assessment is the process for assessing the risk and the University’s Health and
Safety Risk Matrix is the tool for doing this. Risk assessment is a pro-active way of
preventing an accident or incident occurring or reoccurring.
Click here for an example of Risk Assessment Matrix. Use this as a template as we
explain how to interpret the matrix.
Step 1 – First consider the Likelihood of the hazard causing harm working from left to
right, determine if this will be rare or anything else through to almost certain.
Step 2 – Next consider the Consequence of the harm by working from bottom to top, to
determine how severe the harm (injury/illness) posed by the hazard would be from
minimal to something that could cause death or permanent disability.
Step 3 - Follow the rows and columns to their meeting point to identify the level of risk.
Step 4 - Use the outcome (risk) to determine the risk controls and therefore the
subsequent corrective and preventive actions.
Depending on the outcome of the risk, action is determined according to the severity and
depending on the level of risk, the matrix helps to determine the priority for action. For
example, the hazards that have the potential to cause the greatest harm are addressed first.
RISK FACTORS TO CONSIDER
More than one person should always be involved in a risk assessment as it is not always
easy to come to the right conclusion when thinking about the likelihood and consequence.
Input from others will help to bring a mixture of ideas and experiences to the process
which will result in a more accurate assessment. The people affected by the risk
assessment should always be consulted during the process.
It can be helpful to consider a number of factors when assessing the risk of a hazard. For
example:
• The duration the risk can remain e.g. how long does it take to do the task that
involves the hazard
• The same hazard can often cause a different level of injury/illness to different
people (e.g. a person prone to allergies is more likely to develop an allergy to
animal dander if they are required to handle animals).
• The risk of injury/illness can be different for similar substances e.g. solvent based
paints are far more likely to cause illness than water based paints.
• Not all hazards take the same time to cause injury/illness; the time duration and
event frequency of hazards is often a determining factor when assessing risk
potential (e.g. a carcinogen may take up to 30 years to show symptoms).
• People often have different perceptions of potential hazards and the damage the
hazards can cause e.g. sitting at a desk working on a computer may not be seen as
a hazard by a person operating a piece of machinery, but there a risk with this
activity as well if not well managed.
RISK CONTROL
Once the risk assessment has been completed the next step is to identify and select the
appropriate risk controls.
Controls need to be developed using the Hierarchy of Controls (see NOTE and diagram),
which works through a number of options from the most to the least desirable.
• Elimination – can the hazard be eliminated altogether e.g. by eliminating the need
to do the job?
• Substitution – if elimination is not possible can something less harmful be used
instead e.g. using fiberglass as an insulating material instead of asbestos?
• Engineering – can the hazard be isolated from the person e.g. through machine
guarding dust/fume extraction, sound dampening devices or the person being
isolated from the hazard e.g. by installing handrails or other barriers or changes to
materials and equipment?
• Administration - where the other preferable controls are not possible or not
sufficient on their own are there other controls available such as training, written
procedures, permits to work for high risk activities, job rotation, job sharing,
changes to work methods considered?
• Personal Protective Equipment (PPE) – the least preferred option because it is totally
dependent on the individual to use, wear it and maintain it correctly. The problem is
the hazard is still there so exposure to the hazard will occur if the PPE is not used
correctly
NOTE:
The Hierarchy of Controls is a list which helps to control and eliminate hazards through a
series of steps. In many cases complex hazards will require a combination of the steps to
adequately guard individuals from risk.
RESIDUAL RISK
When considering appropriate risk controls, you will find many hazards and risks
have already been controlled through applying different levels from the hierarchy of
controls e.g. guarding machinery in a workshop, spill containments and use of fume
hoods in a laboratory, Standard Operating Procedures available, training records and
PPE available and in use.
However, your risk assessment may indicate the control doesn’t fully eliminate the
potential of the hazard to cause harm, there is a need to assess this remaining risk which
is referred to as the residual risk.
The level of residual risk will enable a decision to be made to either:
• Accept the risk;
• To stop the activity or project; or
• To continue to search for better controls.
The corrective action plan lists the suggested controls, when the controls need to be in
place by, and who is responsible for their implementation.
The priorities for action depend on the level of risk and the following can be used as a
guide:
The goal is to reduce the risk to a lower level with LOW being the aim where possible to
minimise the risk of the hazard to persons that may be affected.
RISK REVIEW
Things can change in a workplace e.g. plant and equipment, substances and materials and
processes, organizational changes and changes to legislation, and the changes can impact
the effectiveness of existing risk controls.
Ongoing monitoring and review ensures that the controls have been effective, and still are
effective in controlling the risk of the hazard, and has the following benefits:
Information we gather on hazards, risk assessments, risk controls and risk reviews must
be recorded by documenting the process. This has many benefits:
• To provide evidence the University is managing health and safety risks and
therefore complying with legislation.
• It can be helpful when training or inducting new staff or students to the activity or
the work area.
• The documentation can assist the process of review, improvements can be added,
and the workload of the review is simplified and streamlined.
The University Risk Management Form is the tool used to document the risk
management process. The following slides describe its use.
NOTE:
Inevitably, the purpose of documentation is to demonstrate that you are working towards
elimination/control of hazards in a systematic manner, to provide a trail to assist in the
process of improvement and to also demonstrate compliance with health and safety
legislation.
USING THE UON RISK MANAGEMENT FORM
It is recommended that when a risk assessment task is undertaken a small team is formed
to provide a balanced view of the situation and to use the different knowledge and
experiences that people can bring to the activity. Differing thoughts on risk ratings for a
particular hazard can lead to a better quality assessment as the outcome.
It may be appropriate to request assistance from the Health and Safety Team or another
workgroup if the participants and not very familiar with the process.
The following slides will walk you through using the form.
The first step is to decide on the reason for the risk assessment. It could be to:
1. Assess the risks of an Activity
This assesses each step of the activity. Decide on what it is that needs to be done and list
the procedures by steps. Each step needs the hazards to be identified, the risks to be
assessed and the controls to be determined.
This is a review of the area where activities are undertaken. This usually starts at a point
in the room and systematically branches out, listing all the equipment, tools and
furnishings. Each of these items then have their risks assessed. This can include the
equipment, the use and the location relative to other pieces of furniture, and activities that
may be undertaken in the space.
USING THE UON RISK MANAGEMENT FORM (CONTINUED)
STEPS 1-3
Step 1 – Complete the title of the Risk Assessment, name of the persons completing the
assessment and the date.
Step 2 - For a task risk assessment, list the activities in steps down the first column of the
form. For a space risk assessment, list the equipment or materials within the space. If a
procedure is complex, break the assessment into parts and undertake a risk assessment on
each part.
Step 3 - In column 2, list the hazards that are present in each step of the process or pieces
of equipment (see Step 3).
STEP 1:
STEP 2
STEP 3
STEPS 4 TO 6
Step 4 – In column 3, use the risk matrix to calculate the risk level of the hazard
assuming the risk controls have not been implemented.
Step 5 – In column 4 list the existing risk controls that are in place to eliminate of
minimize the hazard
Step 6 - In column 5, use the risk matrix again to calculate the residual risk of the hazard
with the risk controls in place
STEP 4
STEP 5
STEP 6
STEP 6
Step 8 – In column 7, list the additional risk controls that are required to further reduce
the risk of the hazard.
STEP 7
STEP 8
Step 9 - From the controls listed, complete the summary of risk controls in the section on
page 2 This gives an overview of tools, equipment and procedures to be implemented to
safely undertake the activity.
STEP 9
CONSULTATION AND REVIEW
Discuss the outcome of the risk assessment with relevant people such as supervisors, staff
and students who may be exposed to the hazards with the goal of achieving the lowest
possible risk of harm.
The Faculty or Division Health and Safety Committee is also a good forum for reviewing
and discussing Risk Assessments.
The Manager or Supervisor who has responsibility for the area will be the person who
will authorize the actions arising from the Risk Assessment which will include additional
risk controls where these have been identified. The responsible person will vary from
area to area or school to school e.g. Head of School or Discipline, Workshop or
Laboratory manager or Chief Investigator.
The Manager or Supervisor is also responsible for ensuring that periodically (e.g.
annually) the Faculty or Division Risk Management process is reviewed to check that
hazards are being identified and reported, risk assessments are being conducted and
documented and risk controls have been implemented and that they are effective.
1. Complete the title of the Risk Assessment, the name of the person completing the
assessment and the date.
2. List the activity in steps or the equipment or materials within the space.
3. List the hazards for each of the steps or pieces of equipment.
4. Use the Risk Matrix to calculate the level of risk
5. List the existing risk controls.
6. Use the Risk Matrix again to calculate the risk with the controls in place
7. List the residual hazards.
8. List the additional risk controls required to reduce the residual risk
9. Complete the Summary of Requirements section on the first page.
10. Consult and have signed off.
11. Regularly review.
RESEARCH AND TEACHING SAFETY REVIEWS
A special process is used for assessing the risks and risk controls for research and
teaching projects. The assessment is an essential process for obtaining approval for the
activity, some of which may be a regulatory requirement e.g. work with Genetically
Modified Organisms (GMOs).
The Safety Review Form is to be utilised for review of these activities that may have
inherent hazards and require peer review by a Technical Committee or Subject Matter
Expert before proceeding. For more information refer to Managing Health and Safety
risks in the Health and Safety webpage http://www.newcastle.edu.au/current-
staff/working-here/work-health-and-safety/managing-health-and-safety-risks
FINALLY
Risk assessments are an integral part of managing hazards and risks in the workplace. By
completing a thorough risk assessment of work spaces and work activities we will
contribute towards creating safe and healthy environments for work and study.
We hope that this module, and the resources provided, have helped you to gain a better
understanding, and recognise the value, of risk assessments. You can print out a
certificate of completion for your record.
If you have any remaining questions regarding Risk Management, please click on the link
below:
http://www.newcastle.edu.au/current-staff/working-here/work-health-and-safety