Psychological Factors
Psychological Factors
Psychological Factors
Personality: The total internal characteristics of an individual that determines the way how he
reacts. (E.g. self-monitoring, self-concept, sociability, etc).
Self-concept: The picture or the perception that each individual has for his exterior appearance,
his mental faculties, his character and generally speaking what concerns the individual as a social
being.
Lifestyle: It expresses the values that an individual has in their life. It constitutes important
variable of market segmentation.
Motivation.
Perception: The process, with which an individual selects, organises and it interprets incomes of
information with an aim to create a reasonable picture for the world.
Beliefs and attitudes: The total knowledge from advertises or other promotion energies, but also
personal experiences, that the individual - consumer acquires and maintains in his memory.
Configuration of specific beliefs and attitudes for specific products, specific brands, specific
retailers, even though for specific production countries.
4. PERSONAL FACTORS.
Age and life-cycle stage: People buy different goods and services over their lifetime. They eat
baby food in the early years, most foods in the growing and maturing years, and special diets in
the later years.
Lifestyle: People coming from the same subculture, social class, occupation but may lead
different lifestyles. A person’s lifestyle in the person’s pattern of living in the world as expressed
in the persons activities, interests, and opinions. Lifestyle portrays the “whole person” interacting
with his or her environment.
Occupation: A person’s consumption pattern is also influenced by his or her occupation. A
white-collar worker will buy other clothing and food as a blue-collar worker.
To sum up, we can conclude that consumer’s behaviour in interaction with the factors that
influenced it can be attributed concisely with the following diagram: