T.L.

E
(TOURISM PROMOTION)
Learning Module
1st Semester | Q1

Subject Teacher:
Mr. Harley L. Tan

Student’s Name:
______________________________________________
 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

JUNIOR HIGH SCHOOL

UNIT 1 / WEEK 1 / LEARNING PACKET 1 DATE: September 7-11, 2020

Lesson 1: Obtain and convey workplace information (Effective communication)
COURSE OUTCOME:

TOPIC LEARNING OUTCOMES:

While learning all the concepts in this module, you are expected to:

1. Following simple spoken language

2 Performing routine workplace duties following simple written notices
3 Ability to relate to people of social range in the workplace

UPGRADED TOPIC LEARNING OUTCOMES:

1. Develop self-confidence in work environment by means of effective communication

skills.

CULMINATING PERFORMANCE TASK (BIG TASK): Before we end up our discussion for
the whole unit, you will be asked to do this given task:

G – To develop communication skills through broadcasting

R – To become a broadcast media journalist
A - Broadcasters/ Journalists
S – Broadcast a certain local tourism spot in their municipality.
P – Video presentation showcasing the selected local tourism spot
S – Performance – 30 points
Creativity - 30 Points
Voice Quality - 30 Points
Audience Impact - 10 points
TOTAL - 100 Points

MINI TASK: At the end of the lesson in this learning packet, you are expected to do this
given mini task:
Hello, It’s Me! : Showcase your personal information about yourself in a form of video
presentation based on the information that you have in the EXPLORE activity on page 4.

Essential Concepts and Terminologies:

As you progress on the next part of our module, you will encounter these terms that would be
of great help for you in understanding the gist of the lesson.

Communication- is simply the act of transferring information from one place, person or
group to another.
Effective Communication- is a process of exchanging ideas, thoughts, knowledge and
information such that the purpose or intention is fulfilled in the best possible manner.

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

A. Pre-Assessment

Read the following statements carefully. Determine if the statement tells a good
character of a worker or not. Write YES if the statement shows good character and write NO
if it’s not.

________________1. The worker does his job by his own without the supervision of his boss.
________________2. The boss keeps his workers work overtime without any compensation.
________________3. The teacher keeps on working even if it’s beyond working hours.
________________4. Mary stops working when the boss is not around.
________________5. James and Mark went home even if it’s not yet time.
________________6. Teacher Anna gives high grades to her students who gives her snacks
everyday.
________________7. Grace keeps on backstabbing her colleague when not around.
________________8. Michelle gives thanks to her boss who give her promotion.
________________9. Jane seduced her boss for her to be promoted.
________________10. Mary returns the wallet of her boss when she saw it fells in the floor.

B. Introduction

information-driven society, where communication determines how fast we learn.

Cooperation and collaboration underpin how we work together, and done brilliantly, can
determine our competitive advantage. At the human level, our social resources play a
massive part in our happiness and well-being in the workplace.

We can brush it all off as too soft and fuzzy, or we can embrace communication as one of
the keys to an emotionally intelligent workplace. But because the way we get along is so
fundamental to organizational success and human flourishing, many more companies are
focusing on the latter.

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

A. Discussion

1. Engage:
Identify the emotion being shown on the emoticons.

1. ___________ 2. ______________ 3. __________ 4. ____________ 5. ___________

Self-process Question 1.1:

1. Out of the different emotions shown in the pictures above, which do you think is the emotion that
best describe how you feel right now? How are you going to express yourself to overcome what you
feel right now?
____________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________
___________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________
___

2. Explore:

For me to know more about yourself, fill out the information sheet below.

Name: ___________________________________ Nickname: _____________________________

Age: _____________Birthdate: ______________________Birth place: _______________________
Address: ________________________________________________________________________________
Hobbies:
_________________________________________________________________________________

Ambition in Life: ___________________________________________________________________

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

Self-process Question 1.2:

Self-Reflection: What motivates you to have an ambition like that?
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________
___________
3. Explain:

Effective Communication
Effective communication is a process of exchanging ideas, thoughts, knowledge and
information such that the purpose or intention is fulfilled in the best possible manner. In
simple words, it is nothing but the presentation of views by the sender in a way best
understood by the receiver.
We can say it generally involves;
SENDER- The person who initiates the process
of communication by sending a message;
RECEIVER- The one to whom the message is to
be delivered.

Characteristics of Effective Communication

Just delivering a message is not enough; it must meet the purpose of the sender. Keeping
this in mind, let us discuss the elements which make communication effective:

Precise
Message

Complete
Message Reliability

Correct
Consideration
Message Characteristics of
of the
effective
Recipient
Communication

Sender’s
Clear message courtesy

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

- CLEAR MESSAGE- The message which the sender wants to convey must be simple,
easy to understand and systematically framed to retain its meaningfulness.

- CORRECT MESSAGE- The information communicated must not be vague or false in

any sense; it must be free from errors and grammatical mistakes.

- COMPLETE MESSAGE- Communication is the base for decision making. If the

information is incomplete, it may lead to wrong decisions.

- PRECISE MESSAGE- The message sent must be short and concise to facilitate
straightforward interpretation and take the desired steps.

- RELIABILITY- The sender must be sure from his end that whatever he is conveying
is right by his knowledge. Even the receiver must have trust on the sender and can
rely on the message sent.

- CONSIDERATION OF THE RECIPIENT- The medium of communication and other

physical settings must be planned, keeping in mind the attitude, language, knowledge
and education level and position of the receiver.

- SENDER’S COURTESY- The message so drafted must reflect the sender’s courtesy,
humbleness and respect towards the receiver.

 EFFECTIVE COMMUNICATION SKILLS

- Conveying a message effectively is an art as well

as a skill developed after continuous practice and
experience. The predetermined set of skills
required for an influential communication process
are as follows:

- OBSERVANCE- A person must possess sharp

observing skills to gain more and more knowledge
and information.

- CLARITY AND BREVITY- The message must be

drafted in simple words and it should be clear and
precise to create the desired impact over the
receiver.

- LISTENING AND UNDERSTANDING- The most

crucial skill in a person is he must be a good, alert
and patient listener. He must be able to understand
and interpret the message well.

- EMOTIONAL INTELLIGENCE- A person must be

emotionally aware and the ability to influence
others from within.

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

- SELF EFFICACY- Also, he/she must have faith in himself and his capabilities to
achieve the objectives of communication.

- SELF CONFIDENCE- Being one of the essential communication skills, confidence

enhances the worthiness of the message being delivered.

- RESPECTFULNESS- Delivering a message with courtesy and respecting the values,

believes, opinions and ideas of the receiver is the essence of effective communication.

- NON-VERBAL COMMUNICATION- To connect with the receiver in a better way, the

sender must involve the non-verbal means communication too. These include
gestures, facial expressions, eye contact, postures, etc.

- SELECTION OF THE RIGHT MEDIUM- Choice of the correct medium is also a skill. It
is necessary to select an appropriate medium according to the situation, priority of
the message, the receiver’s point of view and etc.

- PROVIDING FEEDBACK- Effective communication is always a two-way process. A

person must take as well as give feedback to bring forward the other person’s
perspective too.

What are Workplace Communication Skills?

Self-process Question 1.3:

Do you believe that positive attitude leads us to a healthy working environment? Why or Why not?
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

4. Elaborate:

Activity 1. Identify the effective communication skill being displayed in situation stated in
each number

Observance Clarity and Brevity Listening and Understanding Self efficacy

Emotional Intelligence Self Confidence Respectfulness Non-Verbal Communication
Selection of the Right Medium Providing feedback

_____________________________1. Mary gets the information about Covid-19 awareness through

observation during the Pandemic Orientation.
_____________________________2. Jane has influenced the audience during her talk because she
shared her life experiences.
_____________________________3. Mia and May give advises to each other after they brought up
the problem between the two of them.
_____________________________4. Through body gestures and facial expressions of the artist, April
has already identified the theme that the speaker wants to convey.
_____________________________5. The group reporting was done so well because the reporters
were very confident in what they are discussing.
Activity 2:
Make an essay about this certain topic.” My Ambition”. (5 sentences)
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

1. Evaluate:
This time, you are now challenged to take this quiz.
Read the questions carefully and encircle the letter of the correct answer.
1. What do you call to the person who initiates the process of communication by sending a
message?
a. Receiver b. Sender c. Speaker d. All of the above
2. What characteristic of effective communication is being displayed if the sender wants to
convey must be simple, easy to understand and systematically framed to retain its
meaningfulness?
a. Clear message b. Complete message c. Precise message d. Correct message
3. What characteristic of effective communication is being displayed if the message sent must
be short and concise to facilitate straightforward interpretation and take the desired steps?
a. Clear message b. Complete message c. Precise message d. Correct message

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 University of San Jose-Recoletos Balamban
Arpili, Balamban, Cebu
S.Y. 2020-2021

4. What do you call the person whom the message is to be delivered?

a. Receiver b. Sender c. Speaker d. All of the above
5.It is a process of exchanging ideas, thoughts, knowledge and information such that the
purpose or intention is fulfilled in the best possible manner.
a. Effective Relationship b. Effectivity
c. Effective Communication d. Communication
- MINI TASK

D. MINI TASK: After learning all the necessary competencies for the first part of our module,
you are now tasked to do this activity:
Hello, It’s Me! : Showcase your personal information about yourself in a form of video
presentation based on the information that you have in the EXPLORE activity on page 4.

SUMMARY:
Every communication involves (at least) one sender, a message and a recipient. This may sound
simple, but communication is actually a very complex subject.

The transmission of the message from sender to recipient can be affected by a huge range of things.
These include our emotions, the cultural situation, the medium used to communicate, and even our
location. The complexity is why good communication skills are considered so desirable by
employers around the world: accurate, effective and unambiguous communication is actually
extremely hard.

INSIGHTS: In your everyday life experiences, is it really important

for you to have a good communication to the other members of your
family? Why?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
References:
https://positivepsychology.com/communication-exercises-for-work/

https://www.skillsyouneed.com/ips/communication-skills.html

https://theinvestorsbook.com/effective-
communication.html#:~:text=Definition%3A%20Effective%20communication%20is%20a,best%20understood%20b
y%20the%20receiver.

Prepared by:

HARLEY L. TAN
MAPEH Teacher