SOYAL

®
AR-837-E / EF V200114
ACCESS CONTROL SYSTEM

Contents
AR-837-EF:Fingerprint
1 Products 2 Terminal Cables 3 Tools 4 Optional
AR-837i
(TCP/IP Module)
CN4 CN5 Screws
Or AR-WG-HID
(HID RF Module)
Water proof Strip
AR-MDL-721V
9DO 3DO CN6 CN3 CN8 CN13 (Voice Module)

AR-837-E/ EE
1 Products 2 Terminal Cables 3 Tools 4 Optional
AR-837-E Screws AR-837i
(TCP/IP Module)
CN4 CN5 AR-837-EE
Screws AR-WG-HID
(HID RF Module)
Water proof Strip
AR-MDL-721V
837-E 837-EE CN6 CN3 CN8 CN13 (Voice Module)

Installation
A-1.Surface Mounted: Use a screwdriver to screw the mounting plate
A-1.Surface A-2.Embedded B.
to the wall. A-2.Embedded: To dig a hole for 837-E:85mmx113mm /
Mounted
837-EF:128mmx109mm; and then, use a screwdriver to screw the
1
mounting plate to the wall.
Pull cable ends through the access hole in the mounting plate.
或 Attach AR-837-E or AR-837-EF to the mounting plate and install
screws (supplied) into the holes at the bottom with the allen key.
2 Apply power. LED (green) will light up with one beep.

Notice
1.Tubing: The communication wires and power line should NOT be bound in the same conduit or tubing.
2.Wire selection: Use AWG 22-24 Shielded Twist Pair to avoid star wiring, CAT 5 cable for TCP/IP connection
3.Power supply: Don’t equip reader and lock with the same power supply. The power for reader may be unstable when the lock is activating, that may cause a
malfunction in the reader.
The standard installation: Door relay and lock use the same power supply, and reader should use another independent power supply.

Connector Table (1)

Cable: CN4 CN7 2 CN6
1
Wire Application Wire Color Description 8 CN5
8 CN4
Lock Relay 1 Blue White (N.O.)DC24V1Amp
2 Purple White (N.C.)DC24V1Amp
Lock Relay COM 3 White (COM)DC24V1Amp CN8
Door Contact 4 Orange Negative Trigger Input
Exit Switch 5 Purple Negative Trigger Input
Alarm Relay 6 Gray N.O./N.C. Optional (by jumper) 3 2 1 CN3

Power 7 Thick Red DC 12V CN13

8 Thick Black DC 0V Cable: CN3
Cable: CN5 Wire Application Wire Color Description
Anti-Tamper Switch 1 Red N.C.
Wire Application Wire Color Description
2 Orange COM
Beeper 1 Pink Beeper Output 5V/100mA, Low
3 Yellow N.O.
2 Yellow Red LED Output 5V/20mA, Max
LED Cable: CN8
3 Brown Green LED Output 5V/20mA, Max
Transistor Output Max. 12V/100mA Wire Application Wire Color Description
Door Output 4 Blue White
(Open Collector Active Low) Reserved 1 Red --
5 Thin Green Wiegand DAT: 0 Input Security trigger signal 2 Purple Security trigger signal Output
Wiegand
6 Thin Blue Wiegand DAT: 1 Input Arming 3 Red White Arming Output
WG Door Contact 7 Orange Negative Trigger Input Duress 4 Yellow White Duress Output
WG Exit Switch 8 Purple Negative Trigger Input Cable: CN13
Cable: CN6 Wire Application Wire Color Description
Wire Application Wire Color Description Transistor Output Max. 12V/100mA
1 Black White
RS-485 for Lift 1 Thick Green RS-485(B-) Door Bell (Open Collector Active Low)
Controller 2 Thick Blue RS-485(A+) 2 Black DC 0V
 LCD / Biometrics Access Controller
V200114

Connector Table (2): Optional

Cable: CN7 Cable: CN10
Wire Application Wire Color Description Wire Application Wire Color Description
1 --- --- HID RF Module 1 Orange ANT 1
2 --- --- 2 Purple ANT 2
3 Orange White Net - TX+ 3 Black DC 0V
4 Orange Net - TX- 4 Red DC 5V
TCP/IP Output
5 Green White Net - RX+ 5 Blue Wiegand DAT: 1 Input
6 Gerrn Net - RX- 6 Green Wiegand DAT: 0 Input
7 --- --- 7 White --

Cable: CN9
Wire Application Wire Color Description
Voice Module 1 Black DC 0V
(*Required speaker 2 Yellow TX
8Ω / 1.5W (Max. 3 White TE
Front Panel & Indicator 2W)
4 Orange RX
5 Red DC 5V
6 Blue --

Wiring Diagram
Connect to Electric Bolt Connect to Magnetic Lock

N.O.
12V 12V COM
POWER N.C.
GND GND
Exit Switch
12VDC V+ POWER
E Magnetic Lock V- 12VDC
Electric Bolt
CN4
N.O. 1 CN4
2
COM 3 N.C.
4 COM
PB 5
6 PB
N.O. N.O.
12V 7
GND
Controller GND 8 12V
EXIT
Controller GND
EXIT
12V
POWER
12VDC
GND
RTE POWER
12VDC RTE

Connect to Electric Strike Connect to Door Contact

12V 12V POWER 12V 12V

POWER
GND GND GND
12VDC 12VDC GND
Electric Strike Alarm
CN4 CN4
1
N.O. 1 N.C.
2
2 N.O.
3
COM 3 COM
Door Contact 4
4 CTL
5
PB 5 12V
ALM 6
6
N.O. 12V 7 Relay Output Module
12V 7
GND GND 8
Controller GND 8
EXIT Controller
12V N.C.
POWER
12V POWER
GND
12VDC
GND 12VDC Door Contact
RTE
SOYAL
®
AR-837-E / EF V200114
ACCESS CONTROL SYSTEM

Strengthen security with AR-721RB Connect to Reader

12V
12V 12V GND
POWER
GND GND
POWER 12VDC Door Contact
Exit Switch
12VDC E
Electric Bolt CN5
N.C.
Electric Bolt N.C.
BZ
N.O. N.C. 1
COM N.O. 2 RLED CN4
CTL GLED 1
COM 3
12V
1 GND CTL 4 Door Output 2
2 PB 12V 5 WG 0 3
CN8 1 2 3 4
12V DDR 3 CN4 AR-721RB 6 WG 1 4
4 7 WG-DS 5
5 8 WG-PB 6
N.O. 12V 7
6 EXIT
GND 8
12V 7 BZ
GND 8 RLED
Controller
EXIT GLED Controller
WG 0 RTE
Reader WG 1
12V
POWER GND
12V POWER
12VDC RTE GND 12VDC

AR-837-E/EF become WG mode (28 000 )

1. When AR-837-E/EF become WG mode,it can be used with any
837-E/EF WGoutput 837-E/EF Master
controllers.
CN5 2. AR-837-EF support Anti-pass-back by finger or card.
CN5 CN8 ※Using Rule :
1 1 BZ
2 Duress 4 2 RLED Finger : Both AR-837-EF Master mode and AR-837-EF WG mode
3 ALM 3 3 GLED
must store all the same FP data and real or visual card number.
4 2 4 Door Output
5 1 5 WG 0 Card : Can pass WG message to controller.
6 6 WG 1 3. When enter the Parameter Setting Window on 701Server,
DS 7 7 DS
the device can be changed to WG Slave Mode by Enabling
PB 8 8 PB
"WG Output Mode" Option.
8 7 6 5 4 3 2 1 CN4 8 7 6 5 4 3 2 1 CN4
GND
12V

PB

GND
12V

COM

12V POWER
GND 12VDC

Programming
A. Keyboard Lock/ Unlock
Lock/ Unlock
Press and simultaneously to lock keyboard. Press simultaneously again to unlock.

B. Entering and Exiting Programming Mode

Entering
Input 123456 or PPPPPP
[e.g.] The Default Value= 123456. If already changed the Master Code= 876112, input 876112 → Access programming mode
P.S.If no instruction is entered within 30 sec., it will automatically leave the programming mode.

Exiting
Press the repeatedly → 6 Quit or 7 Quit and Arming (Please refer to alarm / arming setting)

Changing the Master Code

Access programming mode → 5 Tools → 2 Master Code → Input the 6-digit new master code → Succeeded

C. Initial setup
Language Setting
Access programming mode → 5 Tools → 1 Language → 0 EN → Succeeded → Initial system...

Node ID of Reader Setting

Access programming mode → 3 Parameters[1] → 1 Node ID → Input New Node ID : 1~254 (default value:001) → Main Door Number : 0~255
→ WG1 Door Number : 0~255 → Show UID (0=No, 1=WG, 2=ABA, 3=HEX) → Enable DHCP(0:No, 1:En, 2=Exit) → Succeeded
 LCD / Biometrics Access Controller
V200114

Function Description of Front Panel & Indicator

1. System will automatically exit Programming Mode when inactivating for 30
seconds.
Power(Green) OK(Green) 2. LED status indicates controller’s mode and status.
Alarm(Red) OK (green) – blinking constantly when operating in Programming Mode
Error(Red) – or flashing an existed card in card learn mode, it comes 2 beeps
Arming(Green) In processing(Green) warning and LCD panel displays “Same Card: user address / card
number”
Error (red) – invalid card with 2 beeps warning and LCD panel displays “Card
Number Err!”
– or in anti-pass-back mode, when violates the access, it comes one
beep warning and LCD panel displays “Anti-pass Error!”
Arming (green) – arming on status
Alarm (red) – any abnormal condition occurs
3. Keypad will be locked up 30 sec. when incorrect pin code or master code is
constantly entered.
4. Maximum error input of pin code and master code can be changed via the
software 701Server (default: 5 times)

Networking : / and interactively flash between the Month and DAY.

12/07 WED Duty : 0 12 07 WED Duty : 0 [e.g.] 12/07←→12 07
14 : 49 : 04 14 : 49 : 04
Stand-alone : No flashing [e.g.] 12/07
(←Reference to picture)

Manu Tree

1. Add/ Delete 2. User Setting 3. Parameters[1] 4. Parameters[2] 5. Tools 0. UART Port CN9
1. Add > Card ID 1. Password 1. Node ID 1. Auto Relock 1. Language A. Event Logs
2. Add > RF Learn 2. Access Mode 2. OnOff OpenZone 2. Egress(R.T.E) 2. Master Code
3. Suspend > Address 3. Extend Options 3. Door Relay Tm 3. Miscellaneous 3. Master Range 6. Quit
4. Suspend > ID # 4. Single Floor 4. Door Close Tm 4. Force Open 4. Terminal RS-485
5. Delete > Address 5. Multi Floor 5. Alarm Relay Tm 5. Close & Stop 5. Ext.Comm CN11 7. Quit & Arming
6. Delete > ID # 6. Enroll Finger 6. Alarm Delay Tm 6. Anti-pass-back 6. Open Time Zone
7. Recover > Address 7. Delete Finger 7. Arming Delay Tm 7. Duress Code 7. Informations
8. Recover > ID # 8. Arming PWD 8. Password Mode 8. Clock Setting
9. Antipass Group 9. Factory Reset 9. Daily Alarm

D. Adding and Deleting Tag

※ User capacity: 16384 (00000~16383)

Tag Information

CARD CODE CARD CODE

SITE CODE SITE CODE

Adding Tag by Tag ID

Access programming mode → 1 Add/Delete → 1 Add -> Card ID → Input 5-digit user address → Input Site Code → Input Card Code

Adding Tag by RF Learn Function

Access programming mode → 1 Add/Delete → 2 Add -> RF-Learn → Input 5-digit user address
→ Input Tag Units(pcs) → Close Tag into RF Area
※If the batch of tags are Sequential, input Tag Units(pcs) in the quantity of the tags and present the tag with
the lowest number to the controller for adding all the tag data; otherwise, the tags must be presented to the controller individually
Suspend User Address
Access programming mode → 1 Add/Delete → 3 Suspend -> Addr → Input Start address → Input End address

Suspend Tag by Tag ID

Access programming mode → 1 Add/Delete → 4 Suspend -> ID # → Input Site Code → Input Card Code

Recover User Address

Access programming mode → 1 Add/Delete → 7 Delete -> Addr → Input Start address → Input End address

Recover Tag by Tag ID

Access programming mode → 1 Add/Delete → 8 Delete -> ID # → Input Site Code → Input Card Code

Deleting User Address

Access programming mode → 1 Add/Delete → 5 Delete -> Addr → Input Start address → Input End address
SOYAL
®
AR-837-E / EF V200114
ACCESS CONTROL SYSTEM

Deleting Tag by Tag ID

Access programming mode → 1 Add/Delete → 6 Delete -> ID # → Input Site Code → Input Card Code

Setting up the access mode

Access programming mode → 2 User Setting → 2 Access Mode → Input User Address → 0: Invalid; 1: Card ; 2: Card or PIN; 3: Card & PIN

E. PIN Code
Access programming mode → 2 User Setting → 1 Password → Input 5-digit user address → Input 4-digit PIN (0001~9999) → Succeeded
Or via 701Client set it on Users screen

F. Adding / Deleting Fingerprint

Adding
Access programming mode → 2 User Setting → 6 Enroll FP → Key in 5-digit user address →1 or 2 different fingers on the sensor lens → Succeeded
P.S. The AR-837EF(9000DO) needs to collect twice for each fingerprint ; however, AR-837EF(1500DO) needs to collect three times for each fingerprint.
Deleting
Access programming mode → 2 User Setting → 7 Delete FP → Key in 5-digit user address → Succeeded
P.S. If you want to delete all users’ FP, key in 99999 #
G. Access Mode
Access programming mode → 2 User Setting Access Mode Finger Identify (837EF Only) Result (837EF Only)
→ 2 Access Mode Hardware 701Client Hardware 701Client
→ Key in 5-digit user address (00000~08999) Just fingerprint
0: Must
→ 0: Invalid; 1:Card; 2: Card or PIN; 3: Card and PIN 0:Invalid Just card control
Invalid User
Just fingerprint
(837EF: → Finger Identify: 0: Must ; 1: Ignore ) 1: Ignore
Just card control
→ Succeeded Just fingerprint
0: Must Finger+Card
Just card control
1:Card
Just fingerprint 1. Card Only
1: Ignore
Just card control 2. Finger Only
1. Finger+Card
2. Finger+PIN
Just fingerprint 3. Card+Finger+PIN
0: Must
Just card control 4. Card+Finger+Card
2:Card or PIN 5. PIN+Finger+PIN
6. PIN+Finger+Card
1. Card Only
Just fingerprint
1: Ignore 2. PIN Only
Just card control
3. Finger Only
Just fingerprint
0: Must Finger+Card+PIN
Just card control
3:Card and PIN
Just fingerprint 1. Card+PIN
1: Ignore
Just card control 2. Finger+PIN

H. Arming Password
Access programming mode → 3 Parameters[1] → 8 Arming PWD → Input 4-digit PIN (0001~9999; Default: 1234) → Succeeded
Or via 701Server and set it on AR-829E screen
I. Arming Delay Time
Access programming mode → 3 Parameters[1] → 7 ArmingDelayTm → Enter armed sta. Delay time(Sec), Range:000~255；
Armed pulse out-put time (10ms) ,Range：000~255 → Succeeded
J. Duress Code
Access programming mode → 4 Parameters[2] → 7 Duress Code → 4 sets (select one) → Input 4-digit PIN (0001~9999) → Succeeded
Or via 701Server to set it on AR-829E-V5 screen
※Duress Code is only available in networking mode. It will substitute a personal pin code and send the message of Duress to computer as a
warning signal.
K. Terminal Port
Access programming mode → 5 Tools → 4 Terminal Port → 0:Lift ; 1:Host ; 2:LED ; 3:PRN (default value:1) → Baud Selection
(default value:9600) → Succeeded
L. Setting up the alarm / arming
Conditions:
1. Arming enabled
2.Alarm system connected
Situations:
1. Door is open overtime: Door is open longer than door relay time plus door close time.
2. Force open (Opened without a valid user card): Access by force or illegal procedure.
3. Door position is abnormal: Happening when power is off and then on again, besides, reader was on arming before power went off.
 LCD / Biometrics Access Controller
V200114

Enable/Disable the arming status:

Standby Mode
Card only Card or PIN Card and PIN
Open the door No open the door Input user address → Input Present the tag to reader → Input
Present the tag to reader → Input → Input 4-digit arming PWD 4-digit individual PWD → → 4-digit individual PWD → →
4-digit arming PWD → → Present the tag to reader Input 4-digit arming PWD → Input 4-digit arming PWD →
Access Programming mode
Enable: Access programming mode → 7 Quit & Arming Disable: Access programming mode → 6 Quit

※ [Use FP] can substitute for [Induct valid card].

M. Anti-pass-back
While connecting with AR-721-U, AR-737-H/U(WG mode) and AR-661-U for anti-pass-back function, the access mode must be "Card" only.
Device enable
Access programming mode → 4 Parameters[2] → 6 Anti-pass-back → master controller select [1: Yes] → WG select [1: Yes]
Card user enable
Access programming mode → 1 Add/ Delete → 9 Antipass Group → Input 5-digit starting user address → Input 5-digit ending user
address → must select [1: Yes]

N. Lift control
[e.g.] Connect with AR-401RO16B to control which floor the user will be able to access. (BAUD9600)
Setting Lift control
Access programming mode → 5 Tools → 4 Terminal Port → 0：Lift Controller → Baud Selection 0： 9600
Access programming mode → 5 Tools → 5 Terminal Port → 1：Lift Controller
(need to use 725L485)

Set Floor/ Stop

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64
4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Single floor
Access programming mode → 2 User Setting → 4 Single Floor →
Input 5-digit user address → Input single floor number: 1~64

Multi floors
Access programming mode → 2 User Setting → 5 Multi Floor → Input 5-digit user address → Select range: 1 or 2 or 3 or 4 → Input 16 digits
multi floors number [0:disable, 1: enable]
[e.g.] Set NO. 114, can use it through the 8 F and 16F:
Access programming mode → 2 User Setting → 5 Multi Floor → 114 →1 → 0000000100000001

O. Alarm Clock (for Factory)

Access programming mode → 5 Tools → 9 Daily Alarm → Set (00~15) → Set Start Tm (24 Hours) ; Set Effect Sec.
(Seconds as the bell time, Range:1~255) → Set Weekday (0:disable, 1: enable) → Succeeded

Hardware installation
POWER
12VDC
DC 12V Relay Board P1
12V 1
CTL 2
COM 3
N.O. 4
N.C. 5
Mike device 6 ALM
Music Box
Horn Mike's sound wire 7 12V
M2 M1 8 GND
Board
GND
Mike's sound wire
Controller
Music Box
Mike device Output to M1 and M2
SOYAL
®
AR-837-E / EF V200114
ACCESS CONTROL SYSTEM

P. OpenZone
Access programming mode → 3 Parameters[1] → 2 OnOff OpenZone → Main Controller Auto Open Zone (0:disable, 1:enable) →
Open Door Imm. During Open Zone (0:No, 1:Yes) → WG1 Port Auto Open Zone (0:disable, 1:enable) → Open Door Imm. During
Open Zone (0:No, 1:Yes) → Succeeded

Q. Open TimeZone
Access programming mode → 5 Tools → 6 Open TimeZone → Set (00~15) → Time (24 Hours) ; Main Port (0:disable, 1: enable) ;
WG Port (0:disable, 1: enable) → Weekday (0:disable, 1: enable) → succeeded

Firmware Upgrade
Get the upgrade software from SOYAL or our distributor and run “UdpUpdater” software

Execute the software The software is within SOYAL CD or please login the SOYAL website to download

2 4

Update the firmware

[Please login the SOYAL website to download the new ISP Firmware.]
1. Input the Target Address and Port
2. [Load F/W] open the documents that have the new ISP Firmware
3. Click the new ISP Firmware and [Open] it
4. Click [Update F/W] to start the firmware update
5. Till the screen shown [Firmware Update is Complete]

Restoring Factory Settings

Reset all device parameters and user card data
RESET
Reset all device parameters and user card data:
Access programming mode → 4 Parameters2 → 9 Factory Reset →0 : System Param ;
1 : User Setting ; 2 : System & User
Reset IP Setting:
When the device's power is on, press the【RESET】button on the main board untill the ERR (Red)
LED of screen lights up. (Refere to the picture beside)
※ After operation as above, you will hear a long reminder sound,and wait until the sound disappears,
and then reset the power of the controller. The device will be restored to factory settings.
※ After having done the "Factory Reset," the External Communication Port must be reset. Or
the biometric sensor won't be functional.
5 Tools → 5 Ext. Comm Port (0:FP-200 ; 1:Lift ; 2:Vein2000 ; 3:FP-9000 ; 4:Reserved )
 LCD / Biometrics Access Controller
V200114

IP Setting

Open your Web Browser and input factory default IP

address: http://192.168.1.127

If the IP address of AR-837 (E/EF) has

be changed, we must enter the new IP
address.

Page menu

Current Status Monitor the on-line computer

Network Setting IP Setting

User Password Change the Log-in information

Current State
Online Status is able to monitor and
show which computer is linking on Ethernet Module

Show which computer is linking

on Ethernet Module.

Current IP address of the AR-837 (E/F)

Log-in User Password

When you choose the "Networking Setting" or "User Password" at first.
Log-in window will pop out and please input
※ At the Factory Default
User name: SuperAdm
Password: 721568

Networking Setting
You will find initial IP Address 192.168.1.127 and check
MAC Address is identical to the sticker on Ethernet Module
device. Please alter the IP address as you want, and then
click “Update” button. After updating the IP, please re-
connect the Web Browser by the new IP address.

User Password
Change the log-in password to lock the IP setting of
Ethernet Module.
The password is composed of 10 characters at most which
can be either A~Z or 0~9.