Topic - Group Discussion - Week 7 - Quality Management PDF
Topic - Group Discussion - Week 7 - Quality Management PDF
Topic - Group Discussion - Week 7 - Quality Management PDF
1. Differentiate the three phases of Clinical Chemistry testing process in clear and concise form.
3. What are the solutions used as tools for Quality Assurance and Quality Control?
Quality Management
A management philosophy and approach that focuses on processes and their improvement as
the means to satisfy customer needs and requirements.
As defined by CLSI and ISO, it is coordinated activities to direct and control an organization
with regard to quality.
Quality management ensures that an organization, product or service is consistent. It has four
main components: quality planning (https://en.wikipedia.org/w/index.php?
title=Quality_planning&action=edit&redlink=1) , quality assurance
(https://en.wikipedia.org/wiki/Quality_assurance) , quality control
(https://en.wikipedia.org/wiki/Quality_control) and quality improvement
(https://en.wikipedia.org/wiki/Quality_improvement) . Quality management is focused not only
on product and service quality (https://en.wikipedia.org/wiki/Service_quality) , but also on
the means to achieve it. Quality management, therefore, uses quality assurance and control of
processes as well as products to achieve more consistent quality
(https://en.wikipedia.org/wiki/Quality_(business)) .
QUALITY CONTROL
It is a system of ensuring precision and accuracy in the laboratory by using quality control
reagents in every series of measurements.
It is a system of techniques to ensure with a specified degree of confidence that the result
obtained from each series of analysis is true and correct.
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Pre-analytical phase
Preparation
Analytical phase
Post-analytical phase
Sensitivity
The ability of a method to detect and measure even the smallest amount of the particular
substance tested for.
it also refers to the test's ability to correctly detect ill patients who do have the condition
Diagnostic sensitivity – the test must always give a (+) result in the presence of the disease
True (+)
= ------------------------------- x 100
Specificity
The ability of a method to measure only the component desired without the interference of some
other substances present in the same sample.
True (-)
= ------------------------------- x 100
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Accuracy
The ability of a method to determine the exact value of the substance of interest in the sample.
It is the closeness or the nearness of a test value (value obtained) to the original value (pre-
determined value)
The ability of a method to give repeated results on the same sample that agrees with one another.
Practicality
Reliability
The ability of an analytical method to maintain accuracy &precision over an extended period of
time during which equipment, reagents, & personnel may change.
Standard solution
For accuracy
A solution of known characteristics and of known value or whose concentration is accurately
known
It is composed of one known constituent only and used as a basis of reference for the
calculation of the value of the unknown.
100% pure
Serve as a reference for unknown
Choose the standard nearest to the unknown
Control solution
For precision
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Blank
Commercially prepared
Non-commercially prepared
References:
Rifai, Nader (2019) Tietz Fundamentals of Clinical Chemistry and Molecular Diagnostics 8th
Edition
Bishop, Michael L., (2018) Clinical Chemistry: Principles, Techniques and Correlations 8th
Edition
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B. CCHM 321 Discussion Week 7.docx
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