Effects of Agency Problems On Firms' Value
Effects of Agency Problems On Firms' Value
Effects of Agency Problems On Firms' Value
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KEY WORDS
Agency theory: Agency theory is concerned with resolving problems that can exist in
agency relationships; that is, between principals (such as shareholders)
and agents of the principals
Principal: The owner of a private company
Board monitoring: Exercise of oversight over managers and senior employees of a
company by the board of directors.
Bonding costs: A guarantee of performance required, either by law or consumer
demand, for many businesses, most typically general contractors,
temporary personnel agencies, janitorial companies and businesses with
government contracts
Residual loss: This occurs whenever the actions that would promote the self-interest
of the principal differ from those that would promote the self-interest of
the agent.
Corporate governance: The system of rules, practices and processes by which a company is
directed and controlled.
ii
ABSTRACT
There exists the universal problem in corporates of difficulty in assuring that the firm, as agent,
does not behave opportunistically toward these various other principals. This paper aimed at
investigating the effects of agency problems on Kenyan firms‟ value in. The specific objective of
the paper were; To investigate the specific agency problems in Kenyan corporates; To quantify
agency costs incurred by the shareholders; To assess the effect of agency problem on net worth
of business and to come up with effective solutions to the agency problem. A quantitative
research design was used to achieve these objectives. The researcher carried out a survey study
on 15 companies in Nakuru town and the findings were presented in tables. Two sets of linear
regression models were computed to represent the findings. According to the study findings
improper use of firm assets, administrative expenses, Board costs and HR bonding costs had
iii
TABLE OF CONTENTS
KEY WORDS ................................................................................................................................. ii
ABSTRACT ................................................................................................................................... iii
TABLE OF CONTENTS ............................................................................................................... iv
LIST OF TABLES .......................................................................................................................... v
1.0 INTRODUCTION .................................................................................................................... 1
2.0 RESEARCH PROBLEM .......................................................................................................... 3
3.0 OBJECTIVES ........................................................................................................................... 4
3.1 General Objectives ................................................................................................................ 4
3.2 Specific objectives................................................................................................................. 4
3.3 Hypothesis ............................................................................................................................. 5
4.0 REVIEW OF LITERATURE ................................................................................................... 6
4.1 Theoretical Framework ......................................................................................................... 6
4.2 Agency and Resource Dependence Theories ........................................................................ 9
4.3 Board Performance and the Agency Theory ....................................................................... 10
5.0 Conceptual Framework ........................................................................................................... 13
6.0 RESEARCH METHODOLOGY............................................................................................ 14
7.0 RESEARCH FINDINGS ........................................................................................................ 16
8.0 CONCLUSIONS AND RECOMMENDATIONS ................................................................. 23
REFERENCES ............................................................................................................................. 25
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LIST OF TABLES
Table 1: Agency problem and assets value ................................................................................... 16
Table 2: Coefficients of relation between agency problems and asset values .............................. 17
Table 3: Correlation: asset value and agency problems ............................................................... 18
Table 4: Agency costs and company performance ....................................................................... 19
Table 5: Regression Coefficients: agency costs and gross profits ................................................ 20
Table 6: Correlations: gross profits and agency costs .................................................................. 21
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1.0 INTRODUCTION
The main purpose of business administration and financial management is to pursue perpetual
growth of a corporation such that the wealth of its stockholders could be maximized. Ever since
the disastrous financial tsunami in 2008, corporate financial distresses occurred to several well-
known giant enterprises, including the National Bank of Kenya, Citibank and American
International Group (AIG). Governments have since initiated financial bailout projects in order
to save these corporations from financial distress. Surprisingly, several companies, after
receiving government bailout funding, they propose enormous bonus compensation plans to the
management as well as the board of directors. For instance, AIG decided to issue a bonus
compensation plan amounted to $165 million dollars to senior management even though the plan
had been severely criticized by the press. This notorious case presented a dilemma to
government policy-makers whether the government should assist these troubled companies out
Academicians, however, examine the issue in order to find an answer for the dilemma from
several different perspectives. For example, firms are suggested to improve their corporate
governance and business ethics in order to reduce the self-interest motives of management and to
avoid management‟s moral hazard, while agency theory examines how management‟s behavior
Bromiley, and Hendrickx (2000), agency theory holds based on three premises: First, the goal of
management‟s self-interest motivates waste and inefficiency in the presence of free cash flows
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(FCF). Third, agency costs are incurred to the burden of stockholders because of weak corporate
governance.
The main problem comes up when the principal cannot monitor the agent‟s performance. The
shareholders of a corporation who hires the manager to work for them have a big challenge in
getting the manager to act in their interests because of the likelihood of the manager acting in his
own interest. This is caused in part by the principal‟s inability to observe the agents actions and
difference in the information processed by the two parties i.e. the principal and the agent. The
agency theory assumes that every person will give up as little as possible in any exchange.
Agents according to Boatright (2008), can then be expected to engage in opportunism by seizing
any chance to enrich themselves at the expense of the principal. The principal / agency
relationship suggests that hired managers will have different objectives from that of the owners
as they will use the firm‟s resource to satisfy their own demand (Oyejide and Soyibo, 2001).
peoples‟ transaction and custodian of their financial assets, the agents are often forced to choose
among the competing interest of others and weigh them against their own. This conflict primarily
arises as a result of trying to provide as many possible services as they can to different parties at
the same time. In corporates, the agency problem is mainly between the management and the
shareholders and solutions are likely to be found in the procedural rules and incentive contracts
or it could come in the form of external support through regulations. According to Arun and
Turner (2003), however, the nature of the contractual form of corporates in developing
economies calls for corporate governance mechanisms in the banks to include both the
2
In Kenya, poor corporate governance has been identified to be responsible for the distress in
several public owned corporates over years. So far many corporates have either closed or have
been struggling to survive for a number of years. A perfect example in Kenya is the Pan paper
industry, the Publicly owned sugar industries and the National bank. With the recapitalisation
these corporates have still survived amid challenges except pan paper industry. Key amongst
these challenges were the availability of the required skills and competencies needed by the
board of directors and management to improve the shareholders value and balance of same
against other stakeholders interests in a competitive environment (Central Bank of Kenya, 2006).
This paper attempted to investigate the agency problem in kenyan corporates and how it affects
firms value, the breakdown in the corporate governance code, the various ways the regulatory
authorities have come out to curb the problem and also the measures that are being put in place
to forestall a reoccurrence.
performance to another (the „principal‟), is potentially subject to an agency problem. The core of
the difficulty is that, because the agent commonly has better information than does the principal
about the relevant facts, the principal cannot easily assure himself that the agent‟s performance is
precisely what was promised. As a consequence, the agent has an incentive to act
opportunistically, skimping on the quality of his performance, or even diverting to himself some
of what was promised to the principal. This means, in turn, that the value of the agent‟s
performance to the principal will be reduced, either directly or because, to assure the quality of
the agent‟s performance, the principal must engage in costly monitoring of the agent. The greater
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the complexity of the tasks undertaken by the agent, and the greater the discretion the agent must
Three generic agency problems arise in business firms. The first involves the conflict between
the firm‟s owners and its hired managers. Here the owners are the principals and the managers
are the agents. The problem lies in assuring that the managers are responsive to the owners‟
interests rather than pursuing their own personal interests. The second agency problem involves
the conflict between, on one hand, owners who possess the majority or controlling interest in the
firm and, on the other hand, the minority or noncontrolling owners. Here the noncontrolling
owners can be thought of as the principals and the controlling owners as the agents, and the
difficulty lies in assuring that the former are not expropriated by the latter. The third agency
problem involves the conflict between the firm itself including, particularly, its owners and the
other parties with whom the firm contracts, such as creditors, employees, and customers. Here
the difficulty lies in assuring that the firm, as agent, does not behave opportunistically toward
misleading consumers.
3.0 OBJECTIVES
4
iv. To assess the effects of agency costs on company performance
3.3 Hypothesis
The hypothesis for this study was based on the general objective of the study. The hypothesis
stated as follows;
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4.0 REVIEW OF LITERATURE
The 1976 article, Theory of the Firm: Managerial Behavior, Agency Costs and Ownership
Structure by Jensen and Meckling helped establish AT as the dominant theoretical framework of
the CG literature, and position shareholders as the main stakeholder (Lan et al. 2010, Daily et al.
2003). The adoption of the agency logic increased during the 1980„s as companies started
replacing the hitherto corporate logic of managerial capitalism with the perception of managers
as agents of the shareholders (Zajac et al. 2004). The subsequent stream of iterature would break
with the tradition of largely treating the firm as a black box and the assumption that the firm
always sought to maximize value (Jensen 1994). AT addressed what had become a growing
concern, that management engaged in empire building and possessed a general disregard for
shareholder interest, what Michael Jensen called “the systematic fleecing of shareholders and
bondholders” (1989), through providing prescriptions as to how the principal should control the
agent to curb managerial opportunism and self-interest (Perrow 1986,Daily et al. 2003). As the
market reacted positively to this change in logic, with time the agency approach became
institutionalized in the practice of CG, within business education, research and media (Zajac et
Agency theory is concerned with resolving problems that can exist in agency relationships; that
is, between principals (such as shareholders) and agents of the principals (for example, company
executives). The two problems that agency theory addresses are: 1.) the problems that arise when
the desires or goals of the principal and agent are in conflict, and the principal is unable to verify
(because it difficult and/or expensive to do so) what the agent is actually doing; and 2.) The
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problems that arise when the principal and agent have different attitudes towards risk. Because of
different risk tolerances, the principal and agent may each be inclined to take different actions.
The problem of moral hazard leads to costs for the firm associated with administering the
contract, hereunder contracting, transaction, moral hazard and information costs–namely agency
costs (Gomez-Mejia et al. 2005, Jensen et al. 1985). The level of the costs will depend on the
implementing rules and regulations to limit unwanted behavior or moral hazard (Brickley et al.
1994, Gomez Meija et al. 2005). Whilst achieving zero agency costs is practically impossible, as
the marginal costs of doing so will eventually be higher than the accompanying benefits of
perfect alignment (Jensen et al. 1976), monitoring and incentives intends to minimize them
Agency Costs
The agency problem was originally raised by Berle and Means (1932) who argued that agency
costs might be incurred in the separation of ownership and control due to inconsistent interests of
management and stockholders. Jensen and Meckling (1976) suggested that the incomplete
contractual relationship between the principal (stock-holders) and the agent (management) might
cause the agency problem. In general, the agency problem caused by management would cause a
loss in stockholders‟ wealth in the following ways: First, management, from the aspect of self-
interest motive, would increase perquisite consumption and shirking behavior, which in turns led
to an increase in agency costs. Second, management might not choose the highest NPV
investment project, but the one that maximized his own self-interest, which would expose
7
stockholders to unnecessary investment risk. Therefore, management‟s decision might cause the
firm‟s loss in value because the best project was not chosen.
It was obvious that the agency problem caused by management would burden the stockholder‟s
loss, yet it was not clear how the agency costs were defined as well as measured. Early literature,
such as Jensen and Meckling, argued that there were at least three forms of agency costs:
monitoring cost of management‟s actions, bonding cost of restrictive covenants, and residual loss
due to suboptimal management‟s decisions. Jensen (1989) linked the agency problem with free
cash flows such that management might abuse free cash flows at their authority when investment
opportunities were not readily available to the firm. There-fore, free cash flows to management
To tackle the agency problem, two contrasted approaches, the refraining approach and the
encouraging approach were suggested. Kester and Gul and Tsui (1998) took the refraining
approach and argued that an in-crease in financial leverage would sufficiently reduce the agency
costs since management is subjective to legal bonding of repaying debt and interest, which in
effect might decrease the abuse of free cash flows. In addition, Shleifer and Vishny (1999) and
Bethel and Liebeskind (1999) proposed that corporate takeover could discourage man-agement‟s
incentive to perquisite consumption and shirking behavior. Furthermore, Crutchley and Hansen
(1989) implied that the firm could attempt to distribute idle cash flows to stockholders by stock
By contrast, Lehn and Poulsen (1995), Fox and Marcus (1992), and Dial and Murphy (1996)
suggested the encouraging approach that a firm could change management‟s action to be more in
8
Although abundant literature has reviewed the agency theory, yet the measurement of agency
costs was still not clearly defined, thus depending on proxy variables. According to literature,
there were seven proxy variables suggested to measure agency costs: They are total asset
turnover; operating expense to sales ratio, administrative expense to sales ratio, earnings
volatility, advertising and R & D expense to sales ratio, floatation cost (Crutchley and Hansen,
1989), and free cash flows (Chung et al., 2005). Therefore, the paper also intends to empirically
test which proxy variable would better serve as the measurement of agency costs.
(principals) and those that manage the organization (agents) have different interests. Hence
owners will face the problem that managers are likely to act according to their own interests
rather than the owners‟ interests (Fama & Jensen 1983). In this regard, boards are required to
monitor managers on behalf of the owners. In performing this role, members are expected to be
independent and monitor the actions of managers as agents of the owners to ensure they are
acting in accordance with the owners‟ interests (Jensen & Meckling1976). The theory suggests
that board composition is important for effectively monitoring top management (Hussein &
Kiwia 2009). Boards have to be diverse in terms of skills, experience, and gender balance. This
creates a balance on boards and leads to effective monitoring and subsequently to the successful
In addition to monitoring, board members are also required to provide organizations with
resources (Hillman & Dalziel 2003). The provision of resources is linked to the resource
dependence theory.
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This theory holds that organizations are interdependent (Pfeffer & Salancik 1978) in that they
depend on each other and various actors for their survival as well as for resources. As a result,
they need to find different ways of managing this dependence and ensuring they get the
resources and information they need. From this perspective, the board is seen as one means of
reducing uncertainty by creating influential links (Hillman & Dalziel 2003; Peng 2004). Board
members provide organizations with various resources through board members‟ skills,
experience, and expertise. Pfeffer and Salancik (1978) also note that „when an organization
appoints an individual to a board, it expects the individual will come to support the organization,
will concern himself with its problems, will invariably present it to others, and will try to aid it‟.
Diversity in the composition of boards is important if boards are to effectively provide advice
and resources. Board members with different skills and experience and of both genders
summary, both theories advocate that boards should have a diversity of competent members who
are able to effectively monitor top managers and provide organizations with the resources they
need. By performing these roles, board members are able to positively influence the performance
of organizations.
organizations. These studies make an important contribution as they show how board composite
on can benefit or harm performance. Hermalin and Weisbach (1991) studied the effect of board
composition on the financial performance of listed companies in the United States. They defined
board composition in terms of the percentage of board members who are employees of
organizations (internal board members) and of board members who are outsiders. Their sample
consisted of 142 companies listed on the New York stock exchange and used pooled data of five
10
years. Their results indicated that there was no strong relationship between board composition
and firms‟ financial performance. The major explanation for this was that board composition
simply does not matter. Inside and outside directors are equally bad (or possibly good) at
Another related study was conducted by Sanda, et al. (2005), who examined corporate
governance mechanisms and the financial performance of organizations in Nigeria. The authors
looked at board size (defined as number of board members), board composition (defined as
proportion of external board members), and top management experience (defined in terms of
whether the CEO comes from another country). Their sample consisted of all companies listed
on the Nigerian stock exchange. Their results regarding board composition were found to
partially and positively influence organizations‟ financial performance. They also reported that
small size was effective up to certain numbers, after which it becomes ineffective. This implies
that large boards (with more than ten members) are not very efficient. They further found that
organizations with international CEOs who are part of the board outperformed those which did
not have international CEOs. This finding is similar to Oxelheim and Randøy (2003), who
studied the influence that foreign board members have on organizations‟ values. These authors
studied organizations in the Scandinavian countries and analysed the relationship between
foreigners on boards and organizations‟ values. They found that organizations which had at least
one foreign board member outperformed those which did not have a foreigner on their boards.
The authors concluded that foreign board members are able to bring a variety of experiences and
Hussein and Kiwia (2009) studied the relationship between female board members and the
performance of 250 US firms from 2000 to 2006. Their findings indicate a positive relationship
11
between firm performance and the level of female representation inside the boardroom. They
further show that organizations that perform well tend to appoint more females to their boards so
Barako et al. (2006) studied the relationship between corporate governance attributes and
voluntary disclosure in Kenyan listed companies. The authors examined the extent to which
board composition (defined as the percentage of external board members) and the existence of
board audit committees affect company disclosure (defined as the release of financial and non-
financial information through annual reports above mandatory requirements). Their results in
regard to board composition reveal a negative relationship between the existence of external
board members and voluntary disclosure, which implies that external board members do not
Hartarska (2005) examined the link between the governance mechanisms and performance of
MFIs in Central and Eastern European countries. She studied how managerial compensation,
board size and independence (percentage of external board members), prudent regulations, and
auditing affect financial and outreach performance. The results with regard to boards show that
boards with greater external representation have better financial performance and boards with
employee representation (internal) result in poorer financial and social performance. Similar
findings regarding board composition were revealed by Hartarska and Mersland (2012) and Mori
and Mersland (in press), who used a large sample to study which governance measures promote
efficiency in reaching poor clients. These studies defined performance as efficiency in reaching
to many poor customers. Using the agency and stakeholder theories as a basis for their
arguments, they looked at measures such as board size, board composition (percentage of
internal board members), and managerial capture. Their results regarding boards show that MFIs
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with a larger proportion of insiders (employees) on the board are less efficient. They concluded
that MFI boards with many internal members do not impact social and financial performance.
Agency problems
Board Monitoring
Corporate governance
Bonding Costs
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6.0 RESEARCH METHODOLOGY
Research Design
The study used a quantitative survey research design. quantitative survey was chosen for the
study because it allows the researcher to study phenomena by manipulating variables and
observing to derive relationships (Kombo & Tromp, 2006). A survey was conducted to collect
data from all the selected companies in Nakuru town. It sought to study the effects of agency
Target Population
The study was carried out in Nakuru town. Nakuru town is one of the fast growing towns eyed
by many investors in Kenya. Most companies operating countrywide have opened a branch in
Nakuru due to its attractiveness to investors. The target population was all managers and
The study applied convenience sampling technique to select 15 companies for the study. This
was based on accessibility of the company by the researcher and availability of their
management. She then purposively selected managers and accountants from each company. The
The study utilised primary data obtained by the researcher from sampled companies. Data was
collected using the questionnaire designed by the researcher based on the study objectives.
Questionnaires are more systematic and structured and aimed at obtaining information from
respondents in a direct and open manner. Shao (1999) points out that a questionnaire may be
14
structured, consisting of direct questions to obtain factual data, or indirect semi structured,
allowing more flexibility on the part of the interviewer in setting questions in an indirect manner,
or probing for answers. Questionnaires were then administered through drop and pick later
Data Analysis
Data collected was first be cleaned and entered in to MS Excel for ease of analysis. In the
analysis, Quantitative data was analyzed using regression analysis to obtain relationships.
Statistical inferences were then drawn on the relationships between agency problems under study
and firm‟s value using Pearson‟s correlation analysis. These were performed with the aid of
The model
The research findings will be presented in a linear regression model. The model will take the
following form;
Yn will stand for the dependent variables namely Asset value and gross profits. b‟s are the model
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7.0 RESEARCH FINDINGS
This section presents the study findings and discussions on effects of agency problem on firm
performance. The researcher collected data across the 15 companies sampled and findings
presented in tables.
The researcher sought to determine the relationship between the various agency problems and
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In the above table the study used growth in assets as the determinant of asset value. All
companies sampled recorded a significant growth in asset value with percentage between 8% and
26%. The researcher developed a linear regression model to compute the relationship between
the different variables. A correlation analysis and goodness of fit analysis was also run to
determine the magnitude and direction of relationship between each variable with the dependent
variable and determine the extent to which variable under study influence asset value.
The model
Standardized
Unstandardized Coefficients Coefficients
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Table 3: Correlation: asset value and agency problems
Asset Usage
outside
company admin
(hours outside expenses
Growth in Residual company per (salaries and
Assets (%) Losses (%) day) commisions %)
The three independent variables exhibit a weak correlation with our dependent variable. Asset
usage outside the company exhibit the highest correlation of -0.404 followed by administration
expenses (-0.264) and residual losses from management decisions exhibiting the weakest
negative correlation of -0.045. R squared of the model was 0.252 implying that the variables
The study also carried out a deep analysis on the other indicator used for company performance.
The researcher sought to determine the relationship between gross profits and the agency costs
involved in controlling the agency problems studied above. Table 5 below shows the results from
15 companies sampled.
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Table 4: Agency costs and company performance
Gross profits are yearly percentage of the total investment, and the costs are in form of
percentages of gross profits. All companies sampled showed positive profits. The researcher used
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went further to develop the statistical relationship between these costs and company
The model
The following are the coefficients of the model calculated using the OLS method;
Standardized
Unstandardized Coefficients Coefficients
The model showed that expenses on corporate governance improved profits by 13.9% while
board costs and HR bonding costs reduced profits by 15.7% and 7.7% respectively. R squared of
the relationship was 0.223 implying that the variables under study account for only 22.3&
change in profit.
A correlation analysis between the independent variables and gross profits is as shown below;
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Table 6: Correlations: gross profits and agency costs
Expenses from
corporate
governance
Gross profits Board costs (% HR bonding bureaucracies
(%) profits) costs (% profits) (% profits)
All the variables exhibited weak correlation coefficients. Expenses on corporate governance
exhibited a weak positive correlation with profits while board costs and HR bonding costs
Hypothesis Testing
The study had two sets of hypothesis each with null hypothesis and alternative hypothesis.
This was tested by studying the relationship between agency problems and asset growth. R
squared of the relationship was 23% therefore the agency problems under study had significant
effect on firms‟ value. The study therefore accepts the alternative hypothesis H11.
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H21: Agency costs have no significant effect on firms‟ performance
This was also tested by studying the R squared of the relationship between agency costs under
study and gross profit. The R squared was 25% exhibiting a significant influence. The study
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8.0 CONCLUSIONS AND RECOMMENDATIONS
In this section, the study presents conclusions and recommendations drawn from the findings.
Conclusions
The study general objective was to study the effects of the agency problem on firms‟ value. The
researcher broke down this objective in to asset value and firm performance as indicators of firm
value. She computed two sets of relationships on factors affecting asset value and those affecting
, where Y0 stands for asset growth rate, x1, x2 & x3 stand for
residual losses from management decisions, Asset Usage outside company and administrative
expenses respectively. In this study Y0 stand for a proportion of 22.3% of the total asset growth.
From the above model residual losses from management decisions create another effect on the
other side to cancel out the loss and instead account for 8.9% of Y0. Asset usage outside the
company creates the largest effect on asset value. From the research findings and the model
above it implies that asset usage outside the company reduce Y0 by 44.3%. In other words asset
usage outside the company negatively impacts the proportion of asset growth under study by
44.3%. Administration expenses also reduce asset value as per the study findings. These
expenses account for a reduction of 29% of Y0. They therefore reduce asset value.
The other set of relationship developed by the study was that between performance (gross profit)
where Y1 stands for 25% of gross profit, y1, y2 and y3 stand for Board costs, HR bonding costs and
expenses on corporate governance. From the study findings expenses on corporate governance
have the impact of improving Y1 by 13.9% while board costs and HR bonding costs reduce Y1 by
This study therefore recommends the following; asset usage outside the company should be
minimised to reduce asset maintenance cost and depreciation. If assets have to be used outside
the company they have to be those whose depreciation rate can be minimised and care must be
exercised with the people using them bearing all costs associated with their usage when doing
duties outside scope of the company; administrative costs should also be minimised as they have
not shown total efficiency in eliminating asset wastage. Instead of spending on supervisors on
every process, internal control systems should be involved in such processes so as to reduce
administrative costs and achieve efficiency in control of asset use; Board costs and Human
Resource bonding costs should be minimised to the lowest. Work of the board should be well
structured to reduce number of incidences where board members have to receive allowances for
little tasks. Costs incurred by the board should also be controlled to avoid costs that are too high.
governance has shown to be worthwhile and therefore companies should be committed to having
This paper recommends further study on other factors that influence firms value and a study to
investigate why residual losses from management decisions have a positive correlation with firm
value.
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