American Dream Gets A Latino Beat: by Sarah Murray
American Dream Gets A Latino Beat: by Sarah Murray
American Dream Gets A Latino Beat: by Sarah Murray
By Sarah Murray
Next month Protect & Gamble, which has for some time been reaching Hispanic consumers through
brands such as Gain, the laundry detergent, will go a step further in its efforts to woo Latinos. When Tide
Tropical Clean hits the shelves, it will be promoted with the usual multi-media advertising campaigns.
However, what distinguishes this new product from others is the fact that product itself has been
shaped with the Latino market in mind. An important element of this is the detergent’s smell. ‘Fifty-
seven percent of Hispanics describe themselves as active scent seekers,’ says Mauricio Troncoso,
marketing director of P&G’s multicultural business development unit. ‘And this is just the hard data.
When you try to quantify what it means, you would be surprised how strong a scent needs to be
considered as really strong.’
Unilever Bestfoods also hopes to seduce Latino consumers, encouraging them to ‘enamorelos con Ragu’
(fall in love with Ragu) through the pasta sauce brand’s first television ad campaign, launched last
month, aimed at US Hispanics. Shot in Argentina, the ads tell the story of how a family falls in love with
Ragu.
With a Hispanic population rapidly heading towards 40m, the increase in numbers is matched by a sharp
rise in Latino spending power. In addition, it seems that Latinos may be more responsive to advertising
than other groups. A Nielsen Media Research study released this month found that Spanish-language
television viewers pa more attention to commercials and are more likely to base their purchasing
decisions on advertisements than other US consumers.
But while the Hispanic community may represent an appealing target for advertisers, it is by no means a
uniform one. American Latinos represent a highly diverse population – the word ‘Hispanic’ is an ethnic
category, rather than a racial group, then can refer to people whose origins range from Mexican and
Puerto Rican to Cuban and Argentinian.
Marketers also need to take into account differences between first-generation and second-generation
Hispanics. ‘As an advertiser, it is important to be aware and sensitive to these differences and what they
mean from strategy and communications perspective,’ says Susan Wayne, Executive Vice-President of
marketing at Old Navy, the clothing retailer that is part of the Gap group. Recognition of this fact was
what last November Prompted Old Navy to create its first Spanish-language TV campaign. ‘We know
from our research that we had a stronger emotional connection with our Hispanic customers who were
very integrated in American culture. But we also found out that we were not speaking to Hispanics who
are predominantly Spanish-speaking and who are more comfortable with Hispanic culture, ’says Ms
Wayne.