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CAREER PATHS Tourism


Student’s Book
Virginia Evans - Jenny Dooley - Veronica Garza
Career Paths: Tourism is a new educational resource for tourism professionals who want
to improve their English communication skills in a work environment. Incorporating career-
specific vocabulary and contexts, each unit offers step-by-step instruction that immerses
students in the four key language components: reading, listening, speaking, and writing.
Career Paths: Tourism presents subject matter including reservations, health concerns,
money issues, tours, and career options.

The series is organized into three levels of difficulty and offers over 400 vocabulary terms
and phrases. Every unit includes a test of reading comprehension, vocabulary, and listening
skills, and leads students through real-world examples of written and oral production.

Included Features:
• A variety of realistic reading passages
• Career-specific dialogues
• 45 reading and listening comprehension checks
• Over 400 vocabulary terms and phrases
• Guided speaking and writing exercises
• Complete glossary of terms and phrases

The Teacher’s Book contains a full answer key and audio scripts.

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.

The audio CDs contain all recorded material.

ISBN 978-0-85777-558-0
ESP_Tourism_Book1.qxp_ESP_Tourism_Book1 9/11/15 3:17 PM Page 1

Book

Virginia Evans
Jenny Dooley
Veronica Garza
ESP_Tourism_Book1.qxp_ESP_Tourism_Book1 9/11/15 3:17 PM Page 2

Scope and Sequence


Reading
Unit Topic Vocabulary Function
context
1 About Your Article business travelers, celebrate, conference, guest, holiday, Asking about
Guest holidaymaker, honeymoon, leisure, meeting, on business, purpose
relax, romantic, trip, vacationer
2 On the Phone Advertisement connect, courteous, direct, hold, incoming, line, operator, Stating reason
PBX, professional, transfer for a phone call
3 Types of Article cuisine, cut, drive-through, family restaurant, fast food, Discussing
Restaurants rating, steakhouse, table service, vegetarian, wait staff options
4 Lodging Brochure bed and breakfast, budget hotel, cabin, campsite, eco- Offering
resort, go camping, motel, on a budget, pitch a tent, assistance
resort, romantic getaway, star rating, youth hostel
5 At the Airport Article arrivals terminal, baggage claim, boarding time, check in, Describing
departure lounge, departures terminal, duty-free ship, fly a process
in, food court, gate, passenger, security screening
6 Cruise Ships Brochure adventure, balcony, cabin, cruise director, disembark, Talking about
embarkation, port of call, porter, relaxation, shore schedules
excursion, tender, upper deck
7 Train Travel Article attendant, berth, by rail, catch the train, depot, one-way, Talking about
overnight train, round-trip, scenery, ticket kiosk, timetable departures

8 Bus Travel Article affordable, benefit, boarding pass, by bus, by coach, Confirming
cheaply, express route, flexible, legroom, stop information
9 Renting a Car Brochure boot, compact, driver’s license, economy, full-size, GPS, Describing
insurance, luxury, model, standard features
10 How Do You Pamphlet cash-only, charge card, checking account, credit card, Stating
Pay? debit card, identification, methods of payment, personal an amount
check, transaction, traveler’s check
11 Where to Get Article ATM, bank, branch, business hours, electronically, Getting
Money keypad, PIN number, service charge, service fee, wire someone’s
transfer, withdraw attention
12 At the Currency Poster commission, convert, currency, currency exchange office, Stating what
Exchange Office exchange rate, local currency, minimum charge, rate, is needed
receipt, release form
13 How Much Does Coupon cash register, collectible souvenir, cost, coupon, gift shop, Asking about
It Cost? gift wrapping, mementos, on sale, pick out, price tag, price
selection, staff
14 Giving Warnings Poster break-in, criminal, lock, money belt, report, robbery, safe Asking about
About Crime deposit box, suspicious activity, target, theft, valuables availability
15 Avoiding Illness Article bottled water, bug spray, germs, immunization, infection, Asking for more
Abroad mosquito, purified water, ruin, travel emergency, travel information
insurance, vaccination
ESP_Tourism_Book1.qxp_ESP_Tourism_Book1 9/11/15 3:17 PM Page 3

Table of Contents

Unit 1 – About your guest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – On the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Types of Restaurants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Lodging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – At the airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – Cruise ships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Train travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – Bus travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – Renting a car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – How do you pay? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Where to get money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – At the currency exchange office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unit 13 – How much does it cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – Giving warnings about crime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Avoiding illness abroad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP_Tourism_Book2.qxp_ESP_Tourism_Book2 10/11/15 8:27 AM Page 41

Book

Virginia Evans
Jenny Dooley
Veronica Garza
ESP_Tourism_Book2.qxp_ESP_Tourism_Book2 10/11/15 8:27 AM Page 42

Scope and Sequence


Reading
Unit Topic Vocabulary Function
context
1 Cultural Manual address, appointment, confrontational, ensure, eye contact, Giving
Differences pay attention, personal space, prefer, surname, timeline, an explanation
violate
2 Travel Brochure accommodation, air-only, all-inclusive, deluxe, entrance fee, Asking about
Packages explore, full board, half board, itinerary, set menu differences
3 Giving Brochure across, around the block, clock, corner, downtown, head, Describing
Directions keep going, line, reach intersection, right, turn location
4 Getting To and Brochure bellhop, curbside, driver, free of charge, front desk clerk, Asking for
From the Airport ground transportation, luggage, schedule, shuttle, taxi, a favor
transfer
5 Talking About Article beachgoer, clear, cloud cover, cloudy, forecaster, get some sun, Expressing
the Weather heat wave, high, low, predict, record temperature, stormy, sunny regret
6 Intentional Brochure abroad, customs, customs agent, declare, departure tax, Stating
Travel expire, inspect, international, passport, prohibited, stamp, requirements
valid, visa
7 Airport Security Poster advisory, cordoned off, marked, metal detector, regulation, Reporting
restricted area, security camera, security checkpoint, security a problem
guard, travel companion, unattended luggage, X-ray machine
8 Airplane Brochure cabin, call button, co-pilot, electronic device, fasten, flight Offering
Procedures attendant, hand luggage, in-flight, navigator, overhead choices
compartment, pilot, refreshments, safety procedure, seatbelt
9 Travel Delays Article due to, engine, flight board, flight delay, further notice, landing Expressing
gear, mechanical problem, missed flight, on time, patient, disbelief
representative, runway
10 Where’s Poster baggage office, claim form, damaged baggage, in transit, Giving
My Baggage? luggage status, misplaced, missing, notify, property, recover, reassurance
specially, tracking system
11 Explaining Bill charter flight, gratuity, guided tour, landmark, luxury, massage Pointing out
the Bill parlor, overcharge, place of interest, premium, settle the bill, a mistake
spa, tip, upscale, walking tour
12 Negotiating Article bargain, bargain-hunter, customary, good deal, half price, limit, Declining
Prices make a deal, make an offer, market, negotiate, porcelain, an offer
shopper’s paradise, used to
13 Locating Help Flyer clinic, dial, embassy, emergency number, fill a prescription, in Making
case of emergency, injured, legal, pharmacy, police report, a suggestion
police station, treatment
14 Emergency! Brochure decompression, emergency landing, emergency slide, floating Discussing
device, oxygen, oxygen mask, seat cushion, severe, turbulence risk
15 Talking About Advisory advisory, chill, cold, continent, fever, flu, headache, nausea, Describing
Symptoms outbreak, quarantine station, rash, sudden, symptom, tropical, symptoms
vomiting
ESP_Tourism_Book2.qxp_ESP_Tourism_Book2 10/11/15 8:27 AM Page 43

Table of Contents

Unit 1 – Cultural differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – Travel packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Giving directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Getting to and from the airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – Talking about the weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – International travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Airport security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – Airport procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – Travel delays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – Where’s my baggage? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Explaining the bill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – Negotiating prices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unit 13 – Locating help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – Emergency! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Talking about symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP_Tourism_Book3.qxp_ESP_Tourism_Book3 10/11/15 9:08 AM Page 81

Book

Virginia Evans
Jenny Dooley
Veronica Garza
ESP_Tourism_Book3.qxp_ESP_Tourism_Book3 10/11/15 9:08 AM Page 82

Scope and Sequence


Reading
Unit Topic Vocabulary Function
context
1 Communicating Email applicable fee, attach, baggage charge, booking agent, Making an
by Email deluxe, detail, forward, from, inquiry, meet and greet, apology
reference number, subject, subject line, to, with reference to
2 Taking a Message Manual apologize, away from the desk, contact information, hang up, Repeating back
message pad, out to lunch, repeat, regarding, ring off the information
hook, spell out, take a message, telephone number,
understaffed
3 Taking Manual aisle, billing address, card holder, card verification number, Verifying
Reservations checklist, exit row, minor, non-stop, originate, refer, senior, information
take a reservation, window
4 Changing a Excerpt applied towards, cancellation fee, change fee, date of issue, Expressing
Reservation eligible, fare class, full refund, non-refundable, partial refund, relief
penalty, prior to, refund, refundable
5 Problems with Article beyond your control, bump off, cancel, compensation, Stressing a
Reservations complimentary, connecting flight, on standby, overbook, point
partner airline, resolution, travel voucher, upgrade
6 Difficult Memo abusive language, assure, difficult, dissatisfied, disturbance, Calming
Customers escort, incident, lose one’s temper, office memo, premises, someone down
put out a cigarette, queue, smoke, uncooperative
7 Farewell Article casual, check in, check out, farewell, formal, friendly, host, Giving
impersonal, informal, patronage, see off, stay compliments
8 Methods of Brochure automatic, chauffeur, district, easy-to-read, hail a cab, Asking for
Transportation limousine, local coach, neighborhood, outskirt, pedestrian, information
quarter, subway, take advantage
9 Local Guide art gallery, climate, collection, jet skiing, lighthouse, Expressing
Attractions panorama, sailing, scuba diving, sculpture, sign up, agreement
snorkeling, water sport
10 On a Tour Pamphlet audio tour, bag storage, disability, exhibit, information center, Estimating
landmark, monument, open to the public, self-guided tour, size
square, surviving, wheelchair
11 Discussing Rules Article buddy system, equipment check, first-aid kit, gear, harness, Introducing
and Policies on helmet, on hand, outing, rope, sturdy, trail, waterproof, well- yourself
a Tour being, working order
12 Release Forms Document breach of contract, comply with, consent, dangerous, liability, Explaining
my expense, negligence, participant, release, release form, terms of an
trek, waive agreement
13 Job Job apply, benefit, candidate, commensurate with experience, Talking about
Advertisements Posting competitive, entry level, fill a number of positions, full-time, job experience
hospitality industry, link, process, qualification, wage
14 Preparing Your Resume conduct, curriculum vitae, degree, employment history, Giving
Curriculum Vitae fluent, maintain, native tongue, oversee, proficient, safety guidelines
record, service award, vocational
15 Getting a Job Article call back, confident, dream job, enthusiastic, follow up, Concluding a
gesture, interview, interviewer, job offer, make a good first conversation
impression, paperwork, strength, thank you note, transcript
ESP_Tourism_Book3.qxp_ESP_Tourism_Book3 10/11/15 9:08 AM Page 83

Table of Contents

Unit 1 – Communicating by email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 2 – Taking a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit 3 – Taking reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unit 4 – Changing a reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 5 – Problems with reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unit 6 – Difficult customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 7 – Farewell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unit 8 – Methods of transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unit 9 – Local attractions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Unit 10 – On a tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 11 – Discussing rules and policies on a tour . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unit 12 – Release forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unit 13 – Job advertisements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unit 14 – Preparing your curriculum vitae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unit 15 – Getting a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP_Tourism_Book1.qxp_ESP_Tourism_Book1 10/11/15 11:11 AM Page 14

6 Cruise ships

cabin

porter
cruise
director

cruise ship

Do you want a
mix of relaxation and adventure?
Then Poseidon Cruises is perfect for you!
upper deck
At embarkation, show your boarding pass and
Get ready! we’ll do the rest. Our porters take your luggage right

1 Before you read the to your cabin. And cruise directors tell you about
passage, talk about these activities on the ship. Do you want to relax? Then
questions. spend time on your private balcony or visit the pool.
Do you want to have fun? Make new friends on the
1 Why do people take cruises?
upper deck. We also offer many shore
2 You win free tickets for a cruise.
excursions. Passengers disembark at several
Where do you go? Why?
ports of call. How do you get to land? We
take you to land on tenders. Call us
Reading today to learn more.

2 Listen and read a part of a brochure
for a cruise ship. Where can you make new tender
friends? Choose the correct answers.
1 What does the brochure mainly talk about? Vocabulary
A how to buy a cruise ship ticket ●
3 Read the sentence pairs. Choose where the
B the types of rooms available on a ship words best fit in the blanks.
C the fun parts of traveling on a cruise ship 1 relaxation / adventure
D why cruise ships are good for families Mick does not want a lot of activity. He wants
_________________________________ during
his holiday.
2 One of the porter’s duties is to ...
Rita climbs a mountain because she enjoys the
A pack your luggage.
_________________________________ .
B put your bags in your room.
C inform about activities on the ship. 2 embarkation / shore excursion
D help passengers get on tenders. Penny visits a new city. She is on a(n)
_________________________________ .
3 According to the passage, what does a person Oscar shows his ticket at ______________________________ .
do on the upper deck?
A visit the pool 3 porter / cruise director
B get on a tender Ulysses is a _________________________________ . He
C have lunch handles the passenger’s luggage.

D meet people Miranda is a _________________________________ . She tells


passengers about activities.

14
ESP_Tourism_Book1.qxp_ESP_Tourism_Book1 9/11/15 3:20 PM Page 15


4 Match the words (1-6) with the definitions Speaking
(A-F).

8 With a partner, act out the roles below,
1 ___ cabin 4 ___ disembark based on the announcement from Task 6.
2 ___ balcony 5 ___ port of call Decide who Student A and Student B are.
Then switch roles.
3 ___ upper deck 6 ___ tenders
USE LANGUAGE SUCH AS:
A to get off of a ship
B a place where ships stop At 10 am, join us on the ... for ...

C the top part of a ship We have ... at 6 pm

D a room on a ship where passengers sleep The theater is on the Deck ...

E small boats that take passengers from the


cruise ship to land Student A: You are a passenger on a cruise ship.
F a small outdoor area that is attached to cabins Ask Student B about:
• activities on the ship
Listening • times of the activities


5 Listen to a cruise director make an • location of the activities
announcement. Then answer the questions.
1 What does the cruise director talk about? Student B: You are a cruise director on a cruise
ship. Answer Student A’s questions.
A a stop at a port of call
B a shore excursion
C things to do on the ship Writing
D problems with the dining area

9 Use the conversation in Task 7 to fill out the
2 According to the announcement, what activity
schedule for the cruise ship.
takes place at 10 am?
A games on the upper deck Grande Dame
B lunch in the dining room
C passengers watch a movie
Schedule of Events for Monday
D a play in the theater Time Activity Location


6 Listen again. Fill in the blanks. 8:00 AM Breakfast Dining room

Cruise Director: Hello, ladies and 1 ______________ .


Welcome to the Grande Dame.
This is your 2 _____________ _____________ .
There are many activities on the
Grande Dame today. At 10 am, join
us on the 3 ______________ ______________
for games. Then we have lunch at
12:00 PM Lunch Dining Room
4 ______________ . At 2 pm, watch a
movie at the ship theater. The
theater is on 5 ______________
______________ . Finally, dinner is at
6 pm. The 6 ______________ ______________ is
on Deck 10. Have a wonderful day
on our cruise ship!

15
ESP_Tourism_Book3.qxp_ESP_Tourism_Book3 10/11/15 9:32 AM Page 100

9 Local attractions

1 jet skiing
Get ready!

1 Before you read the passage,
talk about these questions.
1 What activities do people do while on holiday?
2 art gallery
2 What types of activities are there for visitors in your town?
3 sailing
Reading

2 Listen and read the information in a travel guide
about Key West. Mark the following statements as
true (T) or false (F). What is unique about Key West?
1 ___ The island of Key West is located in Spain.
2 ___ The Ernest Hemingway House and the Key West
4 snorkeling Lighthouse are on the same street.
3 ___ Tour operators for a number of activities can be found in
one area of the island.

Vocabulary
5 SCUBA diving

3 Place the words from the word bank under the correct
heading.

6 lighthouse
art gallery jet skiing scuba diving light house
snorkeling sailing
Cultural Sites Water Sports
___________________________________ ___________________________________
___________________________________ ___________________________________
___________________________________ ___________________________________
7 sculpture

d by Spanish explorers
Cultural Sites – Discovere and interesting history.
g

4 Choose the word that is
in 1521, Key West has a lon closest in meaning to the
learn abo ut the island’s history at the underlined part.
You can
His tor y on Front Street. The
Museum of Art and
tion of sculptures and
museum has a large collec s story. 1 We saw beautiful views of a lot of
isla nd’
DISCOVERING paintings which tell the places from the restaurant.
art? Then visit one of the
Do you want to buy some
Duval Street. Or take a
many art galleries along A panoramas C collections
Hemingway House on
walk through the Ernest
ous author lived here for B sculptures
Looking for Whitehead Street. The fam
of the day, head down to the
culture and fun in ten years. At the end
Whitehead Street to view 2 The general weather condition of
the sun? Key West lighthouse on
the island. Santa Fe is warm and dry.
beautiful panoramas of
Then Key West is y West is the only place
Outdoor Adventures – Ke er freezes. The warm A sculpture C climate
the perfect in the United States tha t nev
destination for waters are perfect for B cultural site
climate and clear blue
your vacation. about a number of water
outdoor adventures. Learn
diving, snorkeling or jet 3 Greg agreed to participate in an
Learn today sports, including scuba
tified tour operators on
about all the skiing from any of the cer activity to go on a walking tour.
sig n up for a sailing trip to
Waterfront Road. Or
attractions Key explore the beautiful ocean.
A signed up C dove
West has to offer. B snorkeled

20 8 panorama
ESP_Tourism_Book3.qxp_ESP_Tourism_Book3 10/11/15 9:12 AM Page 101

Listening Speaking

5 Listen to a conversation between a tour ●
7 With a partner, act out the roles below,
operator and a client. Then choose the based on the dialogue from Task 6. Decide
correct answers. who Student A and Student B are. Then
switch roles.
1 Why does the woman visit Discovery Tours?
A to sign up for a tour of cultural sites USE LANGUAGE SUCH AS:
B to find out more about the history of Key I’m interested in taking a tour.
West
What attractions are included in the tour?
C to learn about different tours and attractions
Would you like to sign up?
D to ask about prices for snorkeling tours

2 What is true about the woman? Student A: You are a traveler and want to take a
A She prefers to visit cultural sites. tour. Ask Student B questions to find out about:
B She has not been to Key West before. • different types of tours
C She goes snorkeling often. • what sites are included in the tour
D She wants to go on a tour before lunch. • when the next tour begins
Make up an attraction that you want to see.
●6 Listen again. Fill in the blanks.

Student B: You are an employee at Discovery


Client: That sounds nice. But,
Tours. Answer Student A’s questions.
1 ______________ ______________ ______________ ,
I wanted something a little more ... • Different types of tours
Tour Operator: Exciting? • What the tour company provides for clients
Client: Uh huh. Yes, I’m looking for • When the next tour starts
something more exciting.
Tour Operator: Well, then maybe 2 ______________
______________ ______________ ______________ in a Writing
water sports tour. You can choose
from a number of activities, like

8 Imagine that you are a visitor to Key West.
Using the reading passage and Task 7,
scuba diving and snorkeling. write a post card to a friend at home
Client: 3 ______________ sounds like fun. But I describing the attractions you have visited.
don’t have any snorkeling
equipment.
Tour Operator: No worries. We provide all the
equipment. And our 4 ______________
______________ will also provide
instructions, in case you’ve never
been snorkeling before.
Client: Oh good! I 5 ______________ ______________
some pointers.
Tour Operator: We have a snorkeling tour going out
today at 3 pm. Would you like to
6 ______________ ______________ ?
Client: Yes, I would. Thanks!

21
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Glossary
Glossary

adventure [N-COUNT or UNCOUNT-U6] Adventure is fun and exciting activities.

affordable [ADJ-U8] Something that is affordable is something that you have enough money to buy.

arrivals terminal [N-COUNT-U5] An arrivals terminal is where people who land at the airport enter through.

ATM [N-COUNT-U11] An ATM (automatic teller machine) is a machine that you use to access and withdraw money from
your bank account.

attendant [N-COUNT-U7] An attendant is a train worker.

baggage claim [N-COUNT-U5] A baggage claim is where you pick up your bags in an airport.

balcony [N-COUNT-U6] A balcony is an outdoor area that is attached to the cabin.

bank [N-COUNT-U11] A bank is a place where people keep their money.

bed and breakfast [N-COUNT or UNCOUNT-U4] A bed and breakfast is small house or hotel that offers lodging and a
morning meal.

benefit [N-COUNT-U8] A benefit is something good about a thing.

berth [N-COUNT-U7] A berth is a type of bed that is on a train.

boarding pass [N-COUNT-U5] A boarding pass is a paper that allows you to get on a plane or bus.

boarding time [N-UNCOUNT-U5] The boarding time is when passengers get on the plane.

bottled water [N-UNCOUNT-U15] Bottled water is clean water that is in a container.

branch [N-COUNT-U11] A branch is an office that is part of a bigger company.

break-in [N-COUNT-U14] A break-in is when a person enters a home or building without permission.

budget hotel [N-COUNT-U4] A budget hotel is a sleeping and resting place that is inexpensive and has few services.

bug spray [N-UNCOUNT-U15] Bug spray is a chemical substance that kills bugs.

business hours [N-UNCOUNT-U11] A company’s business hours are the times that the company is open.

business traveler [N-COUNT-U1] A business traveler takes a trip for business.

buy-back [N-COUNT-U12] A buy-back is a policy. A business buys back something they previously sold you.

by bus [PREP PHRASE –U8] To go by bus is to travel somewhere on a big vehicle that carries a lot of people.

by rail [PREP PHRASE-U7] To travel by rail is to travel on a train.

cabin [N-COUNT-U4] A cabin is a small wooden house where visitors stay.

cabin [N-COUNT-U6] A cabin is a room on a ship.

campsite [N-COUNT-U4] A campsite is a sleeping and resting place where people stay in tents.

cash register [N-COUNT-U13] A cash register is a machine that holds a shop’s money. It shows and records each
transaction.

cash-only [ADJ-U10] A cash-only business only accepts cash as a method of payment.

catch the train [V PHRASE-U7] To catch the train is to ride on a train.

celebrate [V-I-U1] To celebrate is to have fun on an important day.

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ESP_Tourism_COVER.qxp_ESP_Tourism_COVER 9/15/16 17:36 Page 1

CAREER PATHS Tourism


Student’s Book
Virginia Evans - Jenny Dooley - Veronica Garza
Career Paths: Tourism is a new educational resource for tourism professionals who want
to improve their English communication skills in a work environment. Incorporating career-
specific vocabulary and contexts, each unit offers step-by-step instruction that immerses
students in the four key language components: reading, listening, speaking, and writing.
Career Paths: Tourism presents subject matter including reservations, health concerns,
money issues, tours, and career options.

The series is organized into three levels of difficulty and offers over 400 vocabulary terms
and phrases. Every unit includes a test of reading comprehension, vocabulary, and listening
skills, and leads students through real-world examples of written and oral production.

Included Features:
• A variety of realistic reading passages
• Career-specific dialogues
• 45 reading and listening comprehension checks
• Over 400 vocabulary terms and phrases
• Guided speaking and writing exercises
• Complete glossary of terms and phrases

The Teacher’s Book contains a full answer key and audio scripts.

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.

The audio CDs contain all recorded material.

ISBN 978-0-85777-558-0

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