Credit Card Management System (CCMS) : Background

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ITEd 122 – Systems Analysis and Design

Credit Card Management System (CCMS)

Background

The credit card payment service is one of the core businesses in banking industry. The usage of credit cards
is very popular all over the world, even on the virtual community – Internet. CBSH Bank is a global
commercial bank based in Hong Kong. It plans to build an online credit card management system in order to
handle such a large amount of information in an efficient way and provide better service to their customers.

Most commercial banks provide the following major online services to facilitate their credit card business:
Credit card application; online credit card payment; Special offers to customer, e.g. Cash Dollars; Credit card
transaction checking…With the advance of information technology, CBSH is planning to extend the above
services through the Internet. The information systems development team of CBSH is going to conduct the
feasibility analysis, system analysis and design of the online Credit Card Management System (CCMS). For
the simplification of this case study, let’s have a look at only two of the major functional requirements.
Application for Credit Card: In order to obtain a CBSH credit card, customers may make the application by
filling up an online application form through the CCMS. In the application, they need to specify the type of
credit card that they want to apply, e.g. Platinum, Gold, or standard. The differences among them are the
requirement on the minimum personal annual income, credit limit and annual fee. Information, such as
personal contact information, current employment, and financial status, is also required in the application.

Once CBSH accepts the application, it will send a confirmation mail to the applicants and state the available
date, expiration date and credit limit of the credit card. When the applicants receive the mail with the credit
card, they need to call the CCMS to activate the card with their HKID cards and credit card numbers.
Produce Monthly Statement: At the midnight of statement date in each month, CCMS generates monthly
electronic statements for each customer. Paper-based statements are also produced for customers who prefer
to receive them. For each credit card and transactions within the month, CCMS computes the amount of
debts and minimum return. The minimum amount of return should be 4% of the total debts. Late payment
will be charged by 0.05% of the total debts plus extra $100. If the payment is returned by auto-pay, the
minimum amount of payment will be cleared automatically. If paper-based statement is used, an extra $10
service fee will be charged out. Finally, monthly statement is recorded and posted to the cardholders who
selected paper-based monthly statement.

For this case, develop the following documentation;

1. Introduction
- (should contain 2 t0 3 pages of
o The evolution of computers in the society
o The importance of automated system or information system in the society)
2. Related Literature
- Based on the background of the company assume that you will develop an automated system.
Cite 3 similar systems to your system design.
3. Statement of Purpose and objectives
-Explain in a numbered format the different purpose and objectives of the system that you are to
develop.
4. Assumptions
 Based on the statement of purpose and objectives, explain the benefits once the system will be
realized and implemented.
5. System Design
o Use Case Diagram of the Proposed System with automation boundary
o Class Diagram with attributes and methods
o Use Case Specification
o Sequence Diagram
 Shall be place in a plastic folder.
Requirements:

Project - FINALS
ITEd 122 – Systems Analysis and Design

 Use front cover with the same title.


 Use short bondpaper- encoded in 1.5 line spacing using: Font Times New Roman, Font Size 12 .
 Shall be placed in a yellow plastic folder.
 Shall be submitted on or before October 10, 2013.

Credit Card Management System (CCMS)

Project - FINALS
ITEd 122 – Systems Analysis and Design

___________________

A Case Study Presented to the Faculty of


College of Information Technology
Bucas Grande Foundation College
Socorro, Surigao del Norte

___________________

In partial fulfilment of the requirements in


SYSTEM ANALYSIS AND DESIGN (SAD)

By:

Group Names

October 10, 2013

Project - FINALS

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