This document provides keywords, phrases, and review questions related to Chapter 1 of the book. It includes terms related to different types of information systems such as decision support systems, expert systems, group decision support systems, and enterprise resource planning systems. The review questions at the end are meant to test understanding of the different types of systems and how they are used.
This document provides keywords, phrases, and review questions related to Chapter 1 of the book. It includes terms related to different types of information systems such as decision support systems, expert systems, group decision support systems, and enterprise resource planning systems. The review questions at the end are meant to test understanding of the different types of systems and how they are used.
This document provides keywords, phrases, and review questions related to Chapter 1 of the book. It includes terms related to different types of information systems such as decision support systems, expert systems, group decision support systems, and enterprise resource planning systems. The review questions at the end are meant to test understanding of the different types of systems and how they are used.
This document provides keywords, phrases, and review questions related to Chapter 1 of the book. It includes terms related to different types of information systems such as decision support systems, expert systems, group decision support systems, and enterprise resource planning systems. The review questions at the end are meant to test understanding of the different types of systems and how they are used.
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Chapter 1 – Mary Rose Valle
KEYWORDS AND PHRASES
agent of change agile approach agile methods Ajax artificial intelligence (AI) bespoke software Computer-Assisted Software Engineering (CASE) CASE tools computer-supported collaborative work systems (CSCWS) decision support systems (DSS) ecommerce applications enterprise resource planning (ERP) systems executive support systems (ESS) expert systems exploration phase group decision support systems (GDSS) human–computer interaction (HCI) iterations to the first release phase knowledge work systems (KWS) maintenance phase REVIEW QUESTIONS 1. Compare treating information as a resource to treating humans as a resource. 2. List the differences between OAS and KWS. 3. Define what is meant by MIS. 4. How does MIS differ from DSS? 5. Define the term expert systems. How do expert systems differ from decision support systems? 6. List the problems of group interaction that group decision support systems (GDSS) and computersupported collaborative work systems (CSCWS) were designed to address. 7. Which is the more general term, CSCWS or GDSS? Explain. 8. Define the term mcommerce. 9. List the advantages of mounting applications on the Web. 10. What is the overarching reason for designing enterprise (or ERP) systems? 11. Provide an example of an open source software project.