Scribd Logo
Upload

Welcome to Scribd!

  • 21 views

    Hassenzahl - Book - Experience - Design - Sample (Arrastado)

    Uploaded by

    Mariana Valcacio
    This document provides an overview of how experience is constructed and the role of emotion in experience. It discusses how emotional experience is a coherent narrative that integrates sensory components like arousal, valence, and sensations. Experience emerges from an integration of these elements. Emotion is argued to be central to experience, as cognition, motivation, and action are intertwined with emotion. The document uses an example of a patient who suffered brain damage disconnecting emotion and cognition, showing the importance of emotion for functions like decision-making.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Hassenzahl - Book - Experience - Design - Sample (Arrastado)

    Uploaded by

    Mariana Valcacio
    21 views1 page
    This document provides an overview of how experience is constructed and the role of emotion in experience. It discusses how emotional experience is a coherent narrative that integrates sensory components like arousal, valence, and sensations. Experience emerges from an integration of these elements. Emotion is argued to be central to experience, as cognition, motivation, and action are intertwined with emotion. The document uses an example of a patient who suffered brain damage disconnecting emotion and cognition, showing the importance of emotion for functions like decision-making.

    Original Title

    hassenzahl_book_experience_design_sample (arrastado)

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides an overview of how experience is constructed and the role of emotion in experience. It discusses how emotional experience is a coherent narrative that integrates sensory components like arousal, valence, and sensations. Experience emerges from an integration of these elements. Emotion is argued to be central to experience, as cognition, motivation, and action are intertwined with emotion. The document uses an example of a patient who suffered brain damage disconnecting emotion and cognition, showing the importance of emotion for functions like decision-making.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views1 page

    Hassenzahl - Book - Experience - Design - Sample (Arrastado)

    Uploaded by

    Mariana Valcacio
    This document provides an overview of how experience is constructed and the role of emotion in experience. It discusses how emotional experience is a coherent narrative that integrates sensory components like arousal, valence, and sensations. Experience emerges from an integration of these elements. Emotion is argued to be central to experience, as cognition, motivation, and action are intertwined with emotion. The document uses an example of a patient who suffered brain damage disconnecting emotion and cognition, showing the importance of emotion for functions like decision-making.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    1.1.

    A FIRST GLANCE ON EXPERIENCE 3


    experience, we have to put them first, that is, before the products. Without a clear understanding of
    experience, the interactive products we design will never be able to properly shape experiences, let
    alone, to create novel experiences.
    I close this chapter with further clarifying experience. In Chapter 2, I discuss the key aspects
    of experience and its implications for the design and evaluation of products. Chapter 3 will expand
    on reasons why we should bother with an experiential approach to interactive products. Chapter 4
    presents a high-level model of experience and Chapter 5 takes a specific design perspective.

    1.1 A FIRST GLANCE ON EXPERIENCE


    In a seminal paper on emotions, James Russell (2003) advances the idea that emotional experience
    is the consequence of self-perception and categorization, a construction. In other words, if you find
    yourself being negatively aroused and running away from a bear, you may—unconsciously—integrate
    all this into a coherent experience of fear. Russell actually calls it emotional meta-experience because
    all its components produce low-level experiences in themselves—the felt arousal, the felt valence, the
    sensation of running, the smell of the bear and so forth—but a process on top, a meta process, creates
    a coherent whole. As Russell (2003, p. 165) puts it: "Emotional meta-experience is the construction
    of a coherent narrative, interpreting, packaging, and labeling the episode—thereby integrating this
    episode with general knowledge."
    In the context of interactive products, we may use the same basic notion of experience as an
    emergent story, packaged, labeled, and integrated into our general knowledge of the world. But from
    what does experience emerge? What are the elements and underlying processes?
    John McCarthy and Peter Wright (2004) offer the "emotional "as one of their four "threads
    of experience." Referring to John Dewey, an American Philosopher of the last century, McCarthy
    and Wright note that "emotions are qualities of particular experiences" (p. 83). To me, it is beyond
    question that emotion is at the centre of experience. The most compelling argument for this is the
    observation that emotion, cognition, motivation, and action are inextricably intertwined. Antonio
    Damasio (1994) made a persuasive case by exposing the consequences of physical severances, through
    accidents and so forth, of the affective and the cognitive system in the brain. Learning, decision-
    making and many other higher order intellectual functions crucially depend on emotion. Damasio
    (1994), for example, wrote about Elliot, one of his patients. Elliot suffered from a brain tumor.
    Upon removal of the tumor, damage was done to the physiological structures, which connect the
    cognitive with the affective. Elliot’s intelligence and memory remained intact after the operation;
    however, he was suddenly unable to even make the simplest decisions. With the heritage of the
    Cartesian separation of body and mind and the longstanding dismissal of emotions as lowly, savage,
    and uncivilized, the central role of emotion in cognition was surprising, leading to a resurgence of
    the interest in emotions in itself and their function.
    Emotion is further closely linked to action and motivation (e.g., Carver & Scheier, 1989), two
    aspects not explicitly addressed by McCarthy and Wright’s thread account. However, it permeates
    their discussion of the emotional thread when they point out that emotions are best viewed from

    You might also like