SECTION 08 56 59 Service and Teller Window Units

02-01-16
SECTION 08 56 59
SERVICE AND TELLER WINDOW UNITS
SPEC WRITER NOTE:

1. Delete text between // ______ // not
applicable to project. Edit remaining text
to suit project.
2. See Pharmacy Service Window and Package
Transfer detail SD085659-01 at
www.cfm.va.gov/til/sDetail/Div08Openings/S
D085659-01.pdf. Coordinate dimensions
between details and specification if
package transfer is required.
PART 1 - GENERAL
1.1.1.1 SUMMARY
A. Section Includes:
SPEC WRITER NOTE: Edit window unit types

and locations to suit project. Package
transfer shown in standard detail is
specified in Section 11 17 36, PACKAGE
TRANSFER UNITS. If window unit is located
in a framed partition, bullet resistant
panels are also required for partition to
match window bullet resistance level.
1. Service window units within // concrete masonry partitions // framed

partitions // at // Pharmacy // Guard Booth // and other locations
indicated on Drawings //.
2. Teller window units within // concrete masonry partitions // framed
partitions // at // Agent Cashier // Credit Union // and other
locations indicated on Drawings //.
1.1.1.2 RELATED REQUIREMENTS
SPEC WRITER NOTE: Update and retain

references only when specified elsewhere
in this section.
A. Opening Protection in Fire Rated or Smoke Partitions: Section 08 33 13,

COILING COUNTER DOORS.
B. Bullet-Resisting Glazing: Section 08 80 00, GLAZING.
C. Package Transfers: Section 11 17 36, PACKAGE TRANSFER UNITS.
D. Intrusion Alarm: Section 28 16 11, INTRUSION DETECTION SYSTEM.
1.1.1.3 APPLICABLE PUBLICATIONS

A. Comply with references to extent specified in this section.
08 56 59 - 1
02-01-16
B. ASTM International (ASTM):
1. A240/A240M-15b - Chromium and Chromium-Nickel Stainless Steel Plate,
Sheet, and Strip for Pressure Vessels and for General Applications.
2. F593-13 - Stainless Steel Bolts, Hex Cap Screws, and Studs.
3. F594-09e1 - Stainless Steel Nuts.
4. F1233-08(2013) - Security Glazing Materials and Systems.
C. National Association of Architectural Metal Manufacturers (NAAMM):
1. AMP 500-06 - Metal Finishes Manual.
D. UL LLC (UL):
1. 752-05 - Bullet-Resisting Equipment.
1.1.1.4 SUBMITTALS
A. Submittal Procedures: Section 01 33 23, SHOP DRAWINGS, PRODUCT DATA, AND
SAMPLES.
B. Submittal Drawings: Service windows, showing design, construction and
installation.
1. Indicate size, configuration, and fabrication and installation
details.
2. Indicate bullet resistant reinforcing for metal components.
C. Manufacturer's Literature and Data: Service windows.
1. Description of each product.
D. Sustainable Construction Submittals:
SPEC WRITER NOTE: Retain sustainable

construction submittals appropriate to
product.
1. Recycled Content: Identify post-consumer and pre-consumer recycled

content percentage by weight.
E. Test reports: Report bullet resistance level.
F. Certificates: Certify products comply with specified bullet resistance
rating.
1.1.1.5 WARRANTY
SPEC WRITER NOTE: Always retain

construction warranty. FAR includes
Contractor's one year labor and material
warranty.
A. Construction Warranty: FAR clause 52.246-21, "Warranty of Construction."
08 56 59 - 2
02-01-16
PART 2 - PRODUCTS
2.1.1.1 SYSTEM DESCRIPTION
SPEC WRITER NOTES:

1. Agent Cashier and Credit Union deal
trays conform to UL 752. Oversized
Pharmacy deal trays do not conform to
UL 752. Assure details show both
conditions.
2. When window units are located in fire
rated or smoke partitions detail coiling
counter door in Section 08 31, COILING
COUNTER DOOR on room side as opening
protective.
3. Detail window unit sill elevation at
standard height and wheelchair accessible
height.
A. Service Window Units: Factory fabricated, assembled, and glazed unit;

bullet resistant type.
1. Frame: Stainless steel with integral counter, oversized deal tray,
and jamb openings to permit voice communication through window.
SPEC WRITER NOTE: Coordinate the deal tray

size with the use of package transfer
shown in the standard detail.
2. Pharmacy Oversized Deal Tray: // Size indicated on Drawings //

Permit passage of package measuring 38 by 75 by 375 mm (1-1/2 by 3
by 15 inches) //.
3. Other Deal Trays: Manufacturer's standard complying with specified
UL 752 bullet resistance level.
4. Glass: Bullet resistive assembly specified in Section 08 80 00
GLAZING.
B. Teller Window Units: Factory fabricated, assembled, and glazed unit;
bullet resistant type.
1. Frame: Stainless steel with integral counter, deal tray, and jamb
openings to permit voice communication through window.
2. Glass: Bullet resistive assembly specified in Section 08 80 00
GLAZING.
2.1.1.2 SYSTEM PERFORMANCE

A. Design service and teller window units complying with specified
performance:
08 56 59 - 3
02-01-16
SPEC WRITER NOTE: UL 752 Levels 1 - 3

provide resistance against super power
small arms handguns. Levels 4 - 10 provide
resistance against rifles.
1. Bullet Resistance: UL 752; Level 3, minimum.

a. Exception: Pharmacy deal tray.
SPEC WRITER NOTE: Select Threat Class

based on review of ASTM Standard and
project resistance requirements.
2. Forced Entry Resistance: ASTM F1233; // Threat Class 1 // Threat

Class 3 // using basic hand tools.
2.1.1.3 MATERIALS
A. Stainless Steel: ASTM A240/A240M; Type 304, 3 mm (0.12 inch) thick,
minimum.
2.1.1.4 PRODUCTS - GENERAL

A. Sustainable Construction Requirements:
SPEC WRITER NOTES:

1. Specify products containing greatest
recycled content practicable to maximize
material recovery. See EPA Comprehensive
Procurement Guidelines (CPG) for guidance
about individual products and available
recycled content. Section 01 81 13 sets
overall project recycled content
requirements.
2. Specialty Steel Industry of North
America (SSINA) reports average 75 - 85
percent recycled content for stainless
steel.
1. Stainless Steel Recycled Content: 70 percent total recycled content,

minimum.
2.1.1.5 FABRICATION
A. Form stainless steel fabrications to sizes, profiles, and configurations
indicated on Drawings.
B. Frames: Stainless steel.
1. // Provide clamp-on frames at existing partitions. //
2. Jambs and Heads: Continuous with integral glazing stop on corridor
side of window unit.
3. Removable Glazing Stops: Applied to room side of window unit.
a. Miter and weld removable stops at corners.
08 56 59 - 4
02-01-16
b. Secure removable stops to frames with countersunk screws, spaced

as required for specified performance requirements.
4. Voice Communication: Frame profile and jamb spacers to provide
two-way natural voice communication.
C. Frame Anchors: Stainless steel; // masonry // framed partition // type,
compatible with partition construction.
1. Provide minimum three frame anchors for each jamb.
SPEC WRITER NOTE: Standard detail shows

sill as writing surface projecting 300 mm
(12 inches) from partition centerline.
Coordinate locations so projection does
not interfere with corridor accessible
path.
D. Sill: Stainless steel.

1. Fabricate sill full opening width to receive both jambs.
2. Fabricate sill with extended writing shelf on both sides of window
unit.
E. Deal Tray: Stainless steel.
1. Incorporate deal tray into sill, without visible seams.
F. Glazing:
1. Glazing Channel: Stainless steel; configuration as required to
accommodate glass installation, and expansion and contraction.
2. Secure glazing channel to window unit frame.
3. Factory glaze window unit.
2.1.1.6 FINISHES
A. Stainless Steel: NAAMM AMP 500; No. 4 polished finish.
B. Blend welds to match adjacent finish.
2.1.1.7 ACCESSORIES
A. Fasteners: ASTM F593 and ASTM F594, stainless steel.
PART 3 - EXECUTION
3.1.1.1 PREPARATION
A. Examine and verify substrate suitability for product installation.
1. Verify opening is correctly sized and located.
2. Verify partition is prepared to receive frame anchors.
B. Protect existing construction and completed work from damage.
08 56 59 - 5
02-01-16
3.1.1.2 INSTALLATION
A. Install products according to manufacturer's instructions // and
approved submittal drawings //.
B. Install service and teller window units according to manufacturer's
installation instructions.
C. Set units accurately, plumb, and level.
D. Securely anchor to // masonry // partition framing // as shown on
submittal drawings to withstand ballistic and forced entry forces.
1. Coordinate with coiling counter door installation in // fire //
smoke // rated partition specified in Section 08 33 13, COILING
COUNTER DOORS.
E. Coordinate with window intrusion detection system specified in Section
28 16 11, INTRUSION DETECTION SYSTEM.
3.1.1.3 CLEANING
A. Clean exposed window unit surfaces. Remove temporary labels,
contaminants, and stains.
B. Polish stainless steel surfaces for uniform appearance.
3.1.1.4 PROTECTION
A. Protect window units from construction operations.
B. Remove protective materials immediately before acceptance.
C. Repair damage.
- - E N D - -
08 56 59 - 6

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02-01-16

SPEC WRITER NOTE:

SPEC WRITER NOTE: Edit window unit types

1. Service window units within // concrete masonry partitions // framed

1.1.1.2 RELATED REQUIREMENTS

SPEC WRITER NOTE: Update and retain

A. Opening Protection in Fire Rated or Smoke Partitions: Section 08 33 13,

1.1.1.3 APPLICABLE PUBLICATIONS

SPEC WRITER NOTE: Retain sustainable

1. Recycled Content: Identify post-consumer and pre-consumer recycled

SPEC WRITER NOTE: Always retain

A. Construction Warranty: FAR clause 52.246-21, "Warranty of Construction."

2.1.1.1 SYSTEM DESCRIPTION

SPEC WRITER NOTES:

A. Service Window Units: Factory fabricated, assembled, and glazed unit;

SPEC WRITER NOTE: Coordinate the deal tray

2. Pharmacy Oversized Deal Tray: // Size indicated on Drawings //

2.1.1.2 SYSTEM PERFORMANCE

SPEC WRITER NOTE: UL 752 Levels 1 - 3

1. Bullet Resistance: UL 752; Level 3, minimum.

SPEC WRITER NOTE: Select Threat Class

2. Forced Entry Resistance: ASTM F1233; // Threat Class 1 // Threat

2.1.1.4 PRODUCTS - GENERAL

SPEC WRITER NOTES:

1. Stainless Steel Recycled Content: 70 percent total recycled content,

b. Secure removable stops to frames with countersunk screws, spaced

SPEC WRITER NOTE: Standard detail shows

D. Sill: Stainless steel.

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