Chapter 4 The Internal Assessment
Chapter 4 The Internal Assessment
Chapter 4 The Internal Assessment
Strategic
Management:
Concepts & Cases
11th Edition
Fred David
Ch 4 -1
Nature of an Internal Audit
■ Internal strengths/weaknesses
■ External opportunities/threats
■ Clear statement of mission
Ch 4 -2
Internal Audit
•Information from:
•Management
•Marketing
•Finance/accounting
•Production/operations
•Research & Development
•Management Information Systems
Ch 4 -3
Resource Based View (RBV)
Ch 4 -4
Resource Based View (RBV)
1. Physical resources
2. Human resources
3. Organizational resources
Ch 4 -5
Resource Based View (RBV)
Empirical Indicators
▪ Rare
▪ Hard to imitate
▪ Not easily substitutable
Ch 4 -6
Integrating Strategy & Culture
Organizational Culture
Ch 4 -7
Integrating Strategy & Culture
Value
s Belief
Lege
nds s
Symb Ritual
Myth
ols s
s
Ch 4 -8
Management
Stage When Most
Function Important
Planning Strategy Formulation
Ch 4 -9
Marketing
1. Defining
2. Anticipating
3. Creating
4. Fulfilling
Ch 4 -10
Marketing
Marketing Functions
1. Customer analysis
2. Selling products/services
3. Product & service planning
4. Pricing
5. Distribution
6. Marketing research
7. Opportunity analysis
Ch 4 -11
Finance/Accounting
Finance/Accounting Functions
Ch 4 -12
Production/Operations
Production/Operations Functions
▪ Process
▪ Capacity
▪ Inventory
▪ Workforce
▪ Quality
Ch 4 -13
Research & Development
Ch 4 -14
Management Information
Systems
■ Information Systems
■ CIO/CTO
■ Security
■ User-friendly
■ E-commerce
Ch 4 -15
Ch 4 -16
Ch 4 -17