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    IGCSE COMMERCE Chapter 5 PDF

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    Tahmid Raihan
    E-commerce is the buying and selling of products or services over the Internet. It allows companies to sell a wide variety of goods to customers while providing delivery services and product return options. While e-commerce businesses don't require physical storefronts, they do need locations to store products and operate websites, which requires specialist staff. E-commerce can affect supply chains and reduce environmental impacts but also increases packing and delivery costs for businesses.

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    IGCSE COMMERCE Chapter 5 PDF

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    Tahmid Raihan
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    E-commerce is the buying and selling of products or services over the Internet. It allows companies to sell a wide variety of goods to customers while providing delivery services and product return options. While e-commerce businesses don't require physical storefronts, they do need locations to store products and operate websites, which requires specialist staff. E-commerce can affect supply chains and reduce environmental impacts but also increases packing and delivery costs for businesses.

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    E-commerce is the buying and selling of products or services over the Internet. It allows companies to sell a wide variety of goods to customers while providing delivery services and product return options. While e-commerce businesses don't require physical storefronts, they do need locations to store products and operate websites, which requires specialist staff. E-commerce can affect supply chains and reduce environmental impacts but also increases packing and delivery costs for businesses.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    140 views3 pages

    IGCSE COMMERCE Chapter 5 PDF

    Uploaded by

    Tahmid Raihan
    E-commerce is the buying and selling of products or services over the Internet. It allows companies to sell a wide variety of goods to customers while providing delivery services and product return options. While e-commerce businesses don't require physical storefronts, they do need locations to store products and operate websites, which requires specialist staff. E-commerce can affect supply chains and reduce environmental impacts but also increases packing and delivery costs for businesses.

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    Chapter 5

    CHAPTER 5
    E-COMMERCE

    LECTURER: N. NEWAZ KARIM. ACCA AFFILIATE


    Chapter 5
    E-COMMERCE

    E-commerce is the activity of electronically buying or selling of products or services over the internet.

    CHARACTERISTICS

    • The use website as a platform to sell.


    • Wide variety of goods can be sold and made available to the customers.
    • They provide delivery services to their customers.
    • They usually offer product return options.
    • Few e-commerce businesses follow a Clicks & Breaks business model.

    CLICKS AND BREAKS

    It is a business model in which a company does commerce in both online (Click) and physical shop
    (Beaks) platforms.

    EFFECTS OF E-COMMERCE

    • Change in supply methods.


    • Supplying directly from the warehouse. (Less requirement of Retailers)
    • Communication through the website.
    • Access to local and international customer. The shop is just a click away.
    • Less harm taken by the environment (since no existence of retail shop usually which would have
    consumed land, power).

    FACTORS AFFECTING THE LOCATION OF E-COMMERCE

    • No worries of having space for physical shops however they will still need a place to store products.
    • E-commerce will need to have a head office where they will need specialist labours/staff to operate
    their e-commerce website.

    DISADVANTAGES OF E-COMMERCE

    • Companies cannot give personal advice and encourage customers to buy the product which would
    have been possible in person.
    • Packing cost increases for business as they want to ensure that products safely reach the customers.
    • Delivery cost increases since customers now order from very far away distances.
    • Maintenance and developing a fully working and user-friendly website is expensive.

    THANK YOU!

    LECTURER: N. NEWAZ KARIM. ACCA AFFILIATE


    Chapter 5

    QUESTION PRACTICE

    1. Explain what is E-Commerce.

    __________________________________________________________________________________

    __________________________________________________________________________________

    __________________________________________________________________________________

    2. State the effects of E-Commerce.

    __________________________________________________________________________________

    __________________________________________________________________________________

    __________________________________________________________________________________

    3. Describe two disadvantages of E-Commerce?.

    __________________________________________________________________________________

    __________________________________________________________________________________

    __________________________________________________________________________________

    LECTURER: N. NEWAZ KARIM. ACCA AFFILIATE

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