Taurai - Rukara - Manager CV
Taurai - Rukara - Manager CV
Taurai - Rukara - Manager CV
PERSONAL DETAILS
Passport Number EN217982
Date of Birth 17 November 1992
Languages English, isiNdebele and Zulu
Objective
Customer-oriented and enthusiastic individual looking to fill a position as Manager at your respective Restaurant. To
employ my experience to grow customer base, improve team productivity and maximize shareholder’s returns for the
company
Professional Summary
● Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management.Bringing
forth 3+ years of industry experience and expertise in managing staff and restaurant.Equipped with a diverse and
promising skill set,condusive to creating positive team relationships resulting in optimal customer service.Passionate
about the food service industry, and eager to bring experience and growth to another flourishing establishment.
Skills
Adept at remembering names and preferences of individual customers to provide friendly, personalized
service, and in turn, built a loyal customer base.
Ability to work well under pressure with high customer traffic
Exceptional time management skills targeted at providing customers with on-time orders
Special talent for adhering to recipe policies of the company
Profitable thinking
Meeting revenue objectives
Problem-solving and conflict management
Paying attention to detail
Strong interpersonal skills
Multi-tasking
PROFESSIONAL EXPERIENCE
Barista | Netcafe, Feb 2014– Nov 2017
Supervisor
Plan B |Dec 2017 – June 2018
Educate our customers on the superior quality of Company products and services.
Maintain stock and ensured optimal quality of food and beverage ordered and sold in café
Administer day to day activity of cafe and supervise efficient working of staff.
Ensure optimal level of food quality at all times and determined food standards to be served to guests.
Count money at the beginning and end of shift, and make bi-weekly bank deposits.
Responsible for ordering stock and stock control.
Oversaw the weekly staff schedule and rearrange shifts and personnel to accommodate changes in business
and staff strengths and weaknesses
Strong ability to motivate people and influence them to work harder and more efficiently
Maintain the highest quality, consistent product standards.
Meet and exceed sales and gross profit targets for every single month
Ensure that all employees are working in compliance with legal, safety, hygiene and environmental standards.
Control operational costs and identify measures to cut waste
Training staff on proper customer service practices
EDUCATION
Emakhandeni High School
2006-2010 [Type the degree]
English (B)
Ndebele (B)
Commerce (C)
History (B)
Geography (C)
Science (D)
References
Available on request