Submitted To: Submitted by
Submitted To: Submitted by
Submitted To: Submitted by
the
photos. So I'm trying to write the answer of this question on this text.
Mid Western University
School of Management (MUSOM)
Submitted To: Submitted
By:
Chhetra Timilsena Binod Khatri
Lecture at MUSOM Student at
MUSOM
"The Challenges of business communication at my home town"
Communication is a main thing of any business or day to day life which can communicate anywhere
to be maintaining good relationship. Communication is a chain command which we can proper with a
business man to start a business we should communicate very well with other and how to communicate.
Communication is very helpful to us because sometimes we go out of country to stay our business
purposes etc, at that time we cannot find address. Whatever we deal with your business partner. We
should know how to communicate with other person to ask the address. Communication will informal
we should cannot communicate with anywhere or any business communication. Communication is
verbal or non-verbal that the reason the communication is very important... to all.
Communication is stated to be one of the most crucial systems, which is essential to develop in all
areas. It does not matter how good the communication system is, how well formed and well developed
it is, challenges do occur within the communication systems, whether it is an organization,
communication between the family members, social network, institution and so forth. Challenges that
take place within the communication systems are very unfortunate and unwanted, every individual
wants that his functioning should be implemented in a smooth manner without the occurrence of
barriers, for instance, when a person is discussing a vital issue with somebody, or two friends are having
a friendly conversation and a doorbell rings or somebody enters then in most cases, it is displeasing.
There are number of reasons due to which these challenges take place, most of the challenges carry a
reason, for instance, if some important task is going on and a door bell rings and somebody enters
immediately, this might have occurred due to a particular reason and there are also numerous factors
which can be physical barriers, such as faults that take place in the telephonic system, internet not
working or any challenges which are random.
The concept that poor communication strategy is a root cause of high staff turnover isn’t new to
us at The Big Picture People. People look for new opportunities elsewhere when they are not engaged
with the vision and mission of their current employer. Conversely, the positive impact of good
communication includes better business performance, higher productivity and improved customer
service, as well as higher staff retention numbers and lower costs of staff turnover.
Communication is known to be the key factor for the success of any organization, within any kind
of an organizational structure, individuals have to work in collaboration, they need to conduct meetings,
discuss with each other various issues regarding their functions and activities; on the other hand, if they
develop amongst themselves strained relations and hard terms then they will not be able to work
effectively and incur profitability, productivity and goodwill within an organization in my home town. In
concerning communication, there are some challenges that every organization deals with; individuals
are of the viewpoint that the process of communication is very simple and straightforward, which is true
but, what makes the process complicated, difficult and tedious, the answer to this is barriers. Challenges
are the ones that make the process of communication difficult. In my home town the challenges that are
part of the communication
Are:
a) Perceptual Challenges– These are the challenges which arise due to differences of opinion between
two people, differences of the viewpoints does prove to be a major barrier, therefore these differences
do generate a requirement for effective communication; any kind of disagreement between two persons
is not healthy for the functioning of the home town.
b) Emotional Challenges– At times it happens that people do not develop interest in communicating
with their fellow employees due to the feelings of fear, mistrust, anger or annoyance that may arise
within their minds and these are stated to be emotional barriers.
c) Language Challenges– Language is the means which is said to be the most effective means of
communication with others. The language provides understanding of the content that an individual is
willing to express or communicate with the others. When two persons or groups of people are involved
in communicating with each other and if a common language is used that is understandable to all
individuals then their objectives will be fulfilled and the process of communication will be made
effective. Within an organization, it is vital to develop a common language in order to communicate
appropriately. For example, when international students come
To study in our home town, they are not familiar with the national language, hence English is considered
to be the common language that is understood by all and utilized for the purpose of communication.
e) Physical Challenges– Within an organizational structure, it is vital to have team spirit and individuals
should work in coordination with each other and be cooperative towards each other. Formal and
informal means of
Communication occurs within a home town. One of the crucial factors is proximity within a hometown
structure. There is a system of hierarchy and those individuals who are placed at the higher levels of the
hierarchy have closed doors, offices and cabins and are physically placed at the distance; their
subordinates are in this way unable to communicate with them and this is a physical barrier to effective
communications in my home town.
One of the ways to improve the process of communication with a home town, in my hometown and
to remove the challenges to effective communication is by forming a positive attitude within the
workplace. It is vital to be considerate, respectful and polite with ones colleagues, superiors and
subordinates in order to create an integrated working environment. Challenges prove to be highly
unproductive and will not lead to goodwill of the home town. It is up to the individuals to possess this
responsibility of overcoming the barriers, working in coordination with the co-workers, efficiently
supervising and managing the subordinates and maintaining trustworthy relations with ones employers
and superiors.
Ways to overcome this challenges which are occur in my home town are:
1. Use of Simple Language – While communicating no matter what language, the use of words should be
understandable, clear and simple; usage of complicated words might make an individual perplexed and
Such words should be avoided.
2. Reduction and Elimination of Noise Levels – Noise is the most common barrier which occurs
everywhere, for instance, when family members are communicating at home, constant noise comes
from busy neighborhoods,
Or at the workplace too while working on the computers, people may get engaged in informal
conversations, hence that leads to emergence of noise levels. It is necessary to identify the sources of
noise and then
Formulating measures in order to eliminate those sources.
3. Active Listening – The receiver should listen to the speaker with awareness and in a considerate
manner; he/she should respond by asking questions, the speaker should always be aware of the fact
that the listener
Understands everything that he is saying and this overcomes the barrier to effective communication.
4. Emotional State – During communication, the speaker is required to make effective use of body
language and not depict ones emotional state; for example, if the speaker is upset due to some reason
than he should not portray his distress in his speech; the listeners might misinterpret the information if
it is delivered by a speaker in a distressed mood.
5. Simple organization Structure – The hierarchical levels within the organization should be optimum in
number; the operations and functions implemented within the organization, the leadership skills, and
span of control, authority, rules, and policies should be organized appropriately and put into operation
in an effective manner.
6. Avoid Information Overload – Employers as well as the employees should not overload themselves
with work; they should manage their work for the day accordingly, extended working hours should be
avoided
And employees should also take out time during their working hours to listen to the subordinates and
workers grievances; they should practice effective time management skills.
7. Provide Constructive Feedback – While making provision of feedback to the employees and
subordinates, negativity should be avoided and feedback should always be delivered in a constructive
manner; negative feedback is stated to be a barrier to effective communication. The content of the
feedback can be negative, if the superior feels that there have been some misinterpretations, but it
should be communicated in a constructive manner with a positive attitude.
8.Flexibility in Meeting the Targets – Employees when they are employed within an home town, should
work towards accomplishing the desired goals and objectives, they should not be put under pressure to
complete a particular assignment within a particular time period, in other words, they should be allowed
sufficient time, especially when the task is extensive; in accomplishing the home town’s goals and
objectives, it is essential to have effective means of communication and flexibility should be allowed in
meeting of the targets.