User Manual: Orbi Outdoor Satellite
User Manual: Orbi Outdoor Satellite
User Manual: Orbi Outdoor Satellite
NETGEAR, Inc.
July 2020 350 E. Plumeria Drive
202-11831-02 San Jose, CA 95134, USA
Orbi Outdoor Satellite
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Contents
Chapter 1 Overview
Supported Orbi Routers......................................................................6
Package Contents.................................................................................6
Hardware Overview..............................................................................7
Power LED..............................................................................................8
Bottom Light LED..................................................................................8
Wall-Mount or Attach to Stand............................................................9
Wall-Mount Your Satellite...............................................................9
Attach the Satellite to the Stand...................................................11
Lock the Satellite.................................................................................12
Lock the Satellite to the Wall-Mount Bracket.............................12
Lock the Satellite to the Stand......................................................13
Label.....................................................................................................14
Place Your Satellite.............................................................................14
Sync Your Orbi Outdoor Satellite.....................................................15
Sync Your Satellite Using the Sync Button..................................15
Sync Your Satellite Using the Router Web Interface.................16
Download the NETGEAR Orbi App.................................................17
Chapter 2 Manage Your Orbi Outdoor Satellite
Update the Router and Satellite Firmware......................................20
Check for firmware updates.........................................................20
Manually update firmware............................................................21
Manually update satellite firmware..............................................21
Manually update router firmware................................................22
Enable the Sync button......................................................................23
Turn the satellite LED lighting on or off...........................................23
Set LED lighting brightness...............................................................24
Schedule when to turn on LED lighting...........................................25
View Satellite Information..................................................................26
View satellite status............................................................................27
Chapter 3 Troubleshooting
The Router and Satellite Do Not Sync..............................................30
Cannot Log In to the Router..............................................................31
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Orbi Outdoor Satellite
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1
Overview
This manual covers how to set up your Orbi Outdoor Satellite and configure its settings
from the Orbi router web interface. For information about how to configure your Orbi
router’s settings, see the user manual for your Orbi router. You can view your router’s
manual at https://www.netgear.com/support/download/default.aspx.
This chapter contains the following sections:
• Supported Orbi Routers
• Package Contents
• Hardware Overview
• Power LED
• Bottom Light LED
• Wall-Mount or Attach to Stand
• Lock the Satellite
• Label
• Place Your Satellite
• Sync Your Orbi Outdoor Satellite
• Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
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Orbi Outdoor Satellite
Note: The Orbi Outdoor Satellite is not compatible with Orbi WiFi 6 models. Visit
netgear.com/support for more information about which Orbi models your Orbi Outdoor
Satellite is compatible with.
Package Contents
Your package contains the following items.
5. Stand
6. Stucco or concrete screws
7. Wood screws
8. Wall-mount bracket lock
9. Phillips screws
10. Torx screw
Hardware Overview
Power LED
The Power LED is located above the Power On/Off button on the rear panel.
The following is the LED behavior for the Power LED:
• Solid green. Power is on.
• Solid amber. The satellite is booting.
• Blinking amber. The satellite is resetting to factory default settings.
• Blinking red. The firmware is corrupted.
• Off. Power is not supplied.
Solid white The satellite is ready to sync with the Orbi router.
Pulsing white The satellite is trying to sync with the Orbi router. The
(Note that the bottom Light LED pulses white again after LED might pulse white for about six minutes.
the Sync button is pressed.) After the LED pluses white, it lights blue, amber, or
magenta. See the next table for more information.
After the Sync button is pressed, the bottom Light LED pulses white. Then the bottom
Light LED lights one of the following colors for about 3 minutes and then turns off:
Blue The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
Amber The Orbi router and satellite successfully synced, and the connection between the router and
satellite is fair. Consider moving the satellite closer to the router.
Magenta The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.
Pulsing If the bottom Light LED pulses magenta for about 30 seconds, the satellite’s Sync button is
magenta disabled. Log in to the router, enable the Sync button, and repeat the sync process. For more
information, see Enable the Sync button on page 23.
Label
The satellite label shows the WiFi network name (SSID), network key (password), the
satellite’s serial number, and the satellite’s MAC address. The label can be found on the
satellite. The following is an example of what the label looks like:
Note: Your satellite’s Ingress Protection (IP) rating is IP66. When placing your satellite
outdoors, do not place your satellite in an area that could expose your satellite to harsh
weather and environmental conditions. The recommend temperature range for your
satellite is 4°F to 122°F (-20°C to +50°C).
4. Press the Sync button on the back of your satellite, and within two minutes, press
the Sync button on the back of your Orbi router.
5. Wait for the satellite to sync with the router.
The bottom Light LED on the satellite lights white while it attempts to sync with your
Orbi router. It might take about six minutes for your satellite to sync.
After the bottom Light LED lights white, it lights one of the following colors for about
three minutes and then turns off:
• Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
Note: The recommend temperature range for your satellite is 4°F to 122°F (–20°C
to +50°C).
7. Make sure that the bottom Light LED lights blue to indicate a good connection to
the router.
5. Follow the instructions for where to place your satellite in your house.
6. Connect the satellite to a power source.
7. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
• Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
This chapter describes how to manage your satellite’s settings from your Orbi router
web interface.
The chapter contains the following sections:
• Update the Router and Satellite Firmware
• Enable the Sync button
• Turn the satellite LED lighting on or off
• Set LED lighting brightness
• Schedule when to turn on LED lighting
• View Satellite Information
• View satellite status
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Orbi Outdoor Satellite
4. Select ADVANCED > Administration > Firmware Update > Online Update.
The Firmware Update page displays.
Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router or satellite.
When the upload is complete, your router and satellite restart. The update process
typically takes about one minute. Read the new firmware release notes to find out if
you must reconfigure the router after updating.
WARNING: We recommend that you always update the firmware on your satellite first,
and then update your router. Also, do not update the firmware on your router and
satellite at the same time, and do not update more than one Orbi device (router or
satellite) at a time. If you need to update more than one Orbi device, wait for the first
Orbi device to finish updating before updating your next Orbi device.
To manually update the firmware on your Orbi router and satellite, follow these
high level steps:
1. Visit netgear.com/support and download the firmware for both your Orbi router and
satellite.
2. Update the firmware on your Orbi satellite.
For more information, see Manually update satellite firmware on page 21.
4. Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.
7. If the browser asks you for the admin password, enter the same password that you
entered for the router.
8. Click the BROWSE button.
9. Locate and select the satellite firmware file that you downloaded.
The firmware file name ends in .img or .chk.
11. After Orbi satellite finishes updating, select Status and double-check the firmware
version on the Status page.
The firmware on your Orbi satellite is updated.
Manually update router firmware We recommend that you update your router’s
firmware after you update the satellite’s firmware.
WARNING: Make sure that your satellite completes its firmware update before you
update your router’s firmware.
4. Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.
6. To turn the LED lighting on, in the LED On/Off section, click the Off button.
The top and bottom Light LEDs turn on.
7. To turn the LED lighting off, in the LED On/Off section, click the On button.
The top and bottom Light LEDs turn off.
8. Select an LED lighting brightness percentage from the LED Lighting Brightness
menu.
9. Click the APPLY button.
Your settings are saved.
The Attached Devices page displays the following information in the Connected
Satellites section:
• Device Name. This section displays the satellite model, name, LED status, Sync
button status, and IP address.
• IP Address. This section displays the satellite IP address. The satellite’s IP address
can change because the router assigns an IP address to each satellite when it
joins the network.
• MAC Address. This section displays the satellite MAC address. The unique MAC
address for each satellite does not change.
• Connection Type. This section displays how the satellite is connected to the Orbi
network through a wired Ethernet connection or 2G or 5G WiFi connection.
• Connected Orbi. This section displays the Orbi router or satellite that the satellite
is connected to. The Orbi router’s or satellite’s MAC address also displays.
• Backhaul Status. This section displays the backhaul connection status between
the satellite and router or another satellite.
7. Enter the same admin user name and password that you entered for the router.
The satellite’s status displays.
This chapter provides information to help you diagnose and solve problems you might
experience with your Orbi Outdoor satellite. If you do not find the solution here, check
the NETGEAR support site at support.netgear.com for product and contact information.
If you need help with your Orbi router, see your Orbi router's user manual. You can view
your router’s manual at https://www.netgear.com/support/download/default.aspx.
This chapter contains the following sections:
• The Router and Satellite Do Not Sync
• Cannot Log In to the Router
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Orbi Outdoor Satellite
• Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
• Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
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Orbi Outdoor Satellite
Factory Settings
The following table shows the factory default settings for the Orbi Outdoor Satellite.
SNMP Disabled
1
Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and
network overhead, lower actual data throughput rate.
Technical Specifications
The following table shows the technical specifications for the Orbi Outdoor Satellite.
Feature Description
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond,
Dynamic DNS, UPnP, and SMB
IP rating IP66
Feature Description
Maximum number of computers Limited by the amount of WiFi network traffic generated
per wireless network by each node (typically 50–70 nodes)
2.4 GHz: 127
5 GHz (front haul): 127
2
Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and
network overhead, lower actual data throughput rate.