Mihai Oprisan

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0762923353 (Mobile)
Mihai Oprisan
mihai.oprisan.emag@gmail.co Senior Business Analyst la Mood Media
m Ilfov
www.linkedin.com/in/mihai-
oprisan-92071855 (LinkedIn) Rezumat
To describe myself in short is a tough task for me, but I guess it
Aptitudini principale
would be so for each and every one of us. I think it would be better to
Teamwork
ask other people about what kind of a person I am, and they would
Team Management
most likely say that I am very proactive, sociable, curious, outgoing
Negotiation
person, team player and a great leader and motivator. Or at least I
hope they do say that. I always go beyond my duties, I rarely stick
Languages
to my job description and often do whatever it takes either to get
Engleză
things done or to help others. I don't like to sit around waiting for
Italiană (Professional Working)
things to happen by magic. I stick by my team no matter what and
Spaniolă (Professional Working)
always make sure they take the spoils when things go good, and I
also make sure I take the fall when things go bad. No matter what,
the project and my team come first. In the future I hope to grow more
in the direction of leadership, and be able to grow and mentor people
just as other have done for me. I love shaping minds and maybe with
some more hard work I will get where I want to be.
If you want to know me a little better drop me a line here on LinkedIN

or give me a call: 0762923353
Experiență
Mood Media
Senior Business Analyst\Project Manager
septembrie 2019 - Present (1 an 5 luni)
Bucureşti, România
Responsibilities:
- Business specifications for new features and improvements for Encore, an
application designed for music administration of businesses across all fields of
activity
- Business processes and procedures
- Stakeholder engagement for clear business requirements and needs for the
application
- Creating and maintaining the product roadmap
Page 1 of 5

- Setting priorities and assigning tasks to the development team

- Jira administration and integration with reporting systems
- Project management and reporting
cuARTs
Owner
iulie 2009 - Present (11 ani 7 luni)
Personal project with art related products
eMAG
4 ani 8 luni
Product Owner
februarie 2015 - septembrie 2019 (4 ani 8 luni)
Bucharest
Creates and maintains the Product Backlog

Prioritizes and sequences the Backlog according to business value or ROI
Assists with the elaboration of Epics, Themes and Features into user stories
that are granular enough to be achieved in a single sprint
Conveys the Vision and Goals at the beginning of every Release and Sprint
Represents the customer, interfaces and engages the customer
Participates in the daily Scrums, Sprint Planning Meetings and Sprint Reviews
and Retrospectives
Inspects the product progress at the end of every Sprint and has complete
authority to accept or reject work done
Can change the course of the project at the end of every Sprint
Communicates status externally
Terminates a Sprint if it is determined that a drastic change in direction is
required
Business Analyst
februarie 2015 - mai 2016 (1 an 4 luni)
Create vision and roadmaps focused on user needs and department strategy;
Define and maintain a portfolio of processes used throughout eMAG
operations;
Lead meetings and workshops to collect all relevant information from business
and potential customers;
Collaborate with developers, testers to define the business requirements for
products developed within eMAG;
Work together with the team leads, senior developers and clients to develop a
full suite of business requirements.
Page 2 of 5

KCO
Web Business Analyst
august 2014 - februarie 2015 (7 luni)
Prepare and document: user stories, specifications, traceability matrixes,
business flow diagrams and business process descriptions;
Support project managers and collaborate w/other analysts to decompose high
– level needs into understandable and approvable functional requirements;
Review and develop UAT use cases to ensure feature sets in req. docs. is
validated prior to implementation;
Assist in the execution/analysis of integration, user acceptance, and
performance test.
Gathering and user story-writing using an Agile-oriented development
methodology
Online marketing and online business practices, processes and trends (SEO,
user experience, online advertising, etc);
Competition and integration analysis
Negotiate overlapping projects and competing deadlines
Content management systems
Negotiate with stakeholders
Propose business solutions for improvement
Gather specs for project development
Eureko Romania
6 ani 5 luni
Analyst
mai 2008 - noiembrie 2013 (5 ani 7 luni)
Administration of clients accounts in Equitas ( adding and removing sums and
units, personal info administration)
Handles and resolves claims from clients in case of death, invalidity and
pensioning ( documentation and communication directly with the client or via
Contact Center department)
Maintains evidence of these cases and implements the modifications made, in
the Equitas system
Verifies and distributes contributions received from Pillar 2 and Pillar 3 in the
Equitas application
Resolves cases that come in trough Contact Center Department
Reporting ( client accounts and personal activity)
Clients Web Portal Administrator ( administrator of personal accounts of each
client – personal info, account data)
Page 3 of 5

IT testing of the software that the departments in pensions sector used

(creating test cases, test scenarios, making the test documentation, identify
and report bugs, improve system)
Letter creation and sending to clients ( death claim documentation, invalidity
documentation, pensioning documentation )
SMS communication to clients ( date when payments need to be made,
payment term expiration)
Analyzing the Requirements of the Business ( products, information on
what information needs to be used and how in the software, user input, law
requirements )
Participating in preparing Test Plans
Preparing Test Scenarios
Preparing Test Cases for module, integration and system testing
Preparing Test Data’s for the test cases
Preparing Test Environment to execute the test cases
Analyzing the Test Cases prepared by other team members
Executing the Test Cases
Defect Tracking
Giving mandatory information of a defect to developers in order to fix it
Preparing Summary Reports
Preparing Lesson Learnt documents from the previous project testing
experience
Preparing Suggestion Documents to improve the quality of the application
Communication with the Test Lead / Test Manager
Conducting Review Meetings within the Team
Technical documentation
Customer service analyst

iulie 2007 - mai 2008 (11 luni)
Contact existing clients and potential clients presenting products
Offers informations in strict relation with information supplied by supervizor
Creates and sends e - mails, fax and letters to clients
Maitaining corect information about customers in the dedicated IT system
Handles complains
Works with Project Manager in creation of information campaigns
Is always informed about competitors campaigns
Improves working procedures
Involved in outbound campaigns
Presents new ideas for outbound projects
Back - up for department coordinator
Page 4 of 5

Studii
Universitatea Româno-Americană din București
Licentiate degree, Marketing · (2005 - 2008)
Liceul de Arhitectura I.N. Socolescu

bacalaureat, Arhitectură · (2001 - 2005)
Page 5 of 5

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If you want to know me a little better drop me a line here on LinkedIN

- Setting priorities and assigning tasks to the development team

Creates and maintains the Product Backlog

IT testing of the software that the departments in pensions sector used

Customer service analyst

Liceul de Arhitectura I.N. Socolescu

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