American Express
American Express
American Express
Patrice Walker
317 W Grenoble Dr
Grand Prairie, TX 75052
Please note: Your Fee Summary does not include these third-party fees: Cash Reload fee, ATM operator fee, credit or charge card load cash
advance fee, Mobile Check Capture by Ingo Money fee.
Money Added
DATE DESCRIPTION TRANSACTION ID AMOUNT
01/27/2020 Government Direct Deposit 101736126053692 $783.00
02/24/2020 Government Direct Deposit 101736126048675 $783.00
Questions? Call American Express Serve Customer Service at 1-800-954-0559 06/04/2020 p.1 / 5
Card Number Ending in - 5053
Statement Period 01/26/2020 through 02/25/2020
Questions? Call American Express Serve Customer Service at 1-800-954-0559 06/04/2020 p.2 / 5
Card Number Ending in - 5053
Statement Period 01/26/2020 through 02/25/2020
Questions? Call American Express Serve Customer Service at 1-800-954-0559 06/04/2020 p.3 / 5
Card Number Ending in - 5053
Statement Period 01/26/2020 through 02/25/2020
*Subaccount Fees includes fees charged to any Subaccount(s) active during the [Monthly statement/Year to Date] period as of the statement date.
Please note: Your Fee Summary does not include these third-party fees: Cash Reload fee, ATM operator fee, credit or charge card load cash
advance fee, Mobile Check Capture by Ingo Money fee.
Questions? Call American Express Serve Customer Service at 1-800-954-0559 06/04/2020 p.4 / 5
Card Number Ending in - 5053
Statement Period 01/26/2020 through 02/25/2020
American Express Serve User Agreement When you registered for an American Express Serve Account, you agreed that your Account would be
governed by the terms of the American Express Serve Consumer User Agreement that included a Fee Schedule. The current version of the User
Agreement is always available at http://www.serve.com/legal. The User Agreement governs all transactions relating to your Account, including
transactions adding money to your Account and withdrawals. Please be advised that as stated in the User Agreement, you will not receive interest or
any other earnings on funds in your Account (including funds in a Reserve) or Subaccount.
Electronic Transfers: IN CASE OF ERRORS OR QUESTIONS ABOUT ELECTRONIC TRANSFERS INVOLVING YOUR ACCOUNT AND TO
CONFIRM PRE-AUTHORIZED TRANSFERS TO YOUR ACCOUNT call us at 1-800-954-0559 or International Collect: 1-801-449-4019 (Customer
Service is available 24 hours a day, seven days a week) or write to us at American Express, Customer Relations, P.O. Box 826, Fortson, GA. 31808 as
soon as you can.
If you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt, we must hear from you
no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more
information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will investigate and
determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time,
however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)
business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If
we ask you to put your complaint or question in writing and we do not receive it within ten(10) business days, we may not credit your account. For errors
involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint of question. For
new accounts, we may take up to twenty (20) business days to credit your account for the amount your think is in error. We will tell you the results within
three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for
copies of the documents that we used in our investigation.
Questions? Call American Express Serve Customer Service at 1-800-954-0559 06/04/2020 p.5 / 5