Security

System
User’s Guide

1
2
Table of Contents
Introduction ................................................... 7 Warning Displays and Tones ...................... 16
About This Users Guide ............................... 7 Command Center Quiets ............................ 16
Using the Command Center ........................ 9 Priority of Events ....................................... 16
Command Center Function Keys .................. 9 Alarms ........................................................... 17
COMMAND ............................................ 9 Fire Alarms ................................................ 17
ENT/YES ................................................ 9 Burglary Alarms ......................................... 18
ESC/MENU ............................................ 9 Tr ouble Ev ent
Event
ents s ............................................. 19
PREV (Previous) .................................. 10 Fire Trouble Events .................................... 19
NEXT .................................................... 10 Special Fire Trouble Display ...................... 19
Security System Basics ............................. 11 Non-Fire Trouble Events ............................. 19
What is a Point? ........................................ 11 Special System Trouble Display ................. 20
Controlled Points ...................................... 11 Cleared Events ..................................... 20
Perimeter Points .................................. 11 Entry Delay Tone and Display ............... 20
Interior Points ..................................... 11 Exit Delay Tone and Display ................. 21
24-Hour Points .................................... 12 Keystroke Checking Tones ................... 21
Fire Points ........................................... 12 Silencing an Alarm ....................................... 21
Non-Fire Points ................................... 12 How Your System Reports Alarms ............... 21
Custom Display ........................................... 13 System Commands and Functions ........... 23
View Faulted or Bypassed Points ............ 15 Arming/Disarming ....................................... 2 5
Automatically Scroll Points ....................... 15 Turning the System On (Arming) ................ 25
Manually Scroll Points ............................... 15 Turning the System Off (Disarming) ........... 25

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 Turning the System On (Arming) View Event Memory .................................... 39
With a Duress Passcode ........................... 26 Using View Memory .................................... 39
Turning the System On (Arming) WALK TEST ? ................................................ 4 1
With Doors or Windows Open .................. 26 Walk Test .................................................... 41
NOT BYPASSABLE ............................. 27 Using Walk Test .......................................... 41
TOO MANY BYPASSD ......................... 27 RESET SENSORS ? ...................................... 4 3
TOO MANY FAULTED .......................... 27 Reset Sensors ............................................. 43
NOT AUTHORIZED ............................... 27 Using Reset Sensors ................................... 43
MASTER ARM ? ............................................ 2 9 WATC H MODE ? ............................................ 4 5
Turn the Entire System On With Delays ...... 29 Watch Mode ................................................ 45
Using Master Arm ....................................... 29 Entering Watch Mode .................................. 45
MASTER ARM INST? ................................... 3 1 Exiting Watch Mode .................................... 46
Turn the Entire System On Without Delays . 31 PERIMETR P AR
PAR
ART T ? ........................................ 4 7
Using Master Arm Inst ................................ 31 Partially Turn On the Perimeter ................... 47
PERIMETR INST ? ....................................... 3 3 Using Perimetr Part .................................... 47
Turn On the Perimeter With No Delays ........ 33 Special Alerts ............................................... 4 9
Using Perimetr Inst ..................................... 33 Using COMMAND 7 ..................................... 50
PERIMETR DEL DELA AY ? ..................................... 3 5 Using COMMAND 9 ..................................... 50
Turn On the Perimeter With Delays ............. 35 Security System Limitations ..................... 5 1
Using Perimetr Delay .................................. 35 F ir
iree Saf
Safee ty and Ev acua
acuation
Evacua tion ........................ 5 3
Silence tthe
he TTrrouble Sounder & Standard Displays ....................................... 5 5
Cle ar T
Clear Trr ouble Displa
Display y .............................. 3 7 SYSTEM COMMAND ................................. 55
Using COMMAND 4 ..................................... 37 DISARM NOW ........................................... 55
VIEW MEMORY ? .......................................... 3 9 EXIT NOW ................................................. 55

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 NO AUTHORITY ......................................... 55
NOT AUTHORIZED ..................................... 55
PERIMETR DELAY ..................................... 55
PERIMETR INSTANT .................................. 55
FIRST DISARM .......................................... 55
Sy
Syss t em TTrr ouble Displa
Displayy s ............................ 57
CALL FOR SERVICE ................................. 57
SERVC PANEL. ........................................... 57
SERVC PARAM ........................................... 57
SERVC AC FAIL ........................................ 57
SERVC BATT LOW .................................... 57
SERVC BATT MSING ................................ 57
SERVC COMM FAIL .................................. 57
SERVC KEYPAD ......................................... 57
SERVC PH LINE #1 (OR 2) ...................... 58
SERVC PRINTER ....................................... 58
SERVC PT BUS # .................................... 58
ALARM SILENCED ...................................... 58
FIRE BYPASS ............................................. 58
24 HOUR BYPASS ...................................... 58
Secur
Securityity Sy
Sys s t em Glos sar y .......................... 5 9
Glossar
Maint enance
Maintenance and Ser vice ........................... 6 3
How to Clean the Command Center ............ 63

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6
Introduction
Security systems help to secure life, property, and may require you to enter your personal passcode.
investments against fire, theft, and bodily harm. The
control center is an advanced digital device that offers Throughout this guide the # symbol refers to a variable
a variety of features not available with other systems. numerical quantity, such as the number of points to
Its highly visible, back-lit display and built-in sounder test or exit delay time. Messages that appear in the
alert you to a number of system events. Stylish design display appear in this guide in CAPITAL, BOLD AND
and ease-of-use make it ideal for property protection. ITALIC
ITALIC. Keys that are pressed on the keypad appear in
CAPITAL AND BOLD BOLD.
Your security company can program the system to meet
your individual needs. Your property is given its own
English language description that appears in the
display.

About This Users Guide

This users guide covers basic system commands, such
as turning the system on and off. It is designed to be
an everyday type of reference for system users. The
functions described in this guide are programmed by
your security company. Some of them may not be
included in your system. Some of the functions covered

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8
Using the Command Center
The security system provides quick access to functions ENT/YES
by pressing the COMMAND bar and one or two The ENT (Enter)/YES
/YES key has two functions. The first
additional keys. is to complete the entry of your passcode at the
command center. Whenever a function requires that
Another way to access functions is through the you enter your passcode, first press the digits of the
Command Menu. Access the Command Menu by code and then press the ENT key. The system does
pressing the MENU key. Pressing the PREV or NEXT not recognize your passcode until you press ENT
ENT.
key allows you to scroll up or down through the list of
functions programmed by your security company. The second function of the ENT/YES key is to select
Pressing the ENT key initiates the function displayed. the menu item displayed. Some menu items require
To exit the Command Menu, press the ESC key. Use your personal passcode be entered before starting the
the Command Menu to locate functions you don’t use function. Remember to press ENT after entering your
often or that don’t have a command number. passcode.

Command Cent er F
Center unction K
Function Keeys ESC/MENU
The ESC (Escape)/MENU
/MENU key has two functions. First,
The command center has five function keys. These keys
the ESC/MENU key is used to enter the Command
are used to control the system.
Menu. Press this key when at idle text to go to the first
item in the menu.
COMMAND
Use the COMMAND bar in combination with one or Second, pressing ESC returns to the idle display.
two numeric keys to perform a function.
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PREV (Previous)
When viewing a list, pressing the PREV key takes you
back to the previously shown item.

NEXT
Press the NEXT key to pass over the present item in a
menu or list.

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Secur ity Sy
Security Sysstem Ba sics
Basics
What is a Point? Perimeter Points
A “point” is a detection device, or group of devices These points usually include all exterior doors and
connected to the security system. Points display windows of the building.
individually with custom text. The text can describe a
single door, motion sensor, smoke detector, or an area Interior Points
such as UPSTAIRS or GARAGE. There are two basic These points usually include interior forms of burglary
types of points, controlled and 24-hour. detection devices, such as carpet mats, motion sensors,
or inside doors, for example.
Controlled Points
Controlled points respond to alarm conditions
depending upon whether the system is turned on
(armed) or turned off (disarmed). Controlled points
are programmed to respond instantly to alarm
conditions or to provide a delay for you to reach the
command center and disarm the system. The words
A1 # ALARMS appear before the point text when there
is an alarm. There are two types of controlled points,
perimeter points and interior points.

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24-Hour Points
24-hour points are always on, even when the burglary
system is disarmed (turned off). There are two types
of 24-hour points, fire points and non-fire points.

Fire Points
Fire points exclusively monitor fire detection devices.
They are always armed and cannot be disarmed. Fire
points can be clearly distinguished from other non-
fire points. When there is a fire alarm, the text
identifying the point as a fire point is displayed;
pressing the PREV key causes the summary display,
such as A1 # FIRE ALARM to appear in the display
and pressing NEXT displays any other points in alarm.
Fire alarms have a unique audible warning signal.

Non-Fire Points
Non-fire points are always armed and cannot be
disarmed.

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Cus
Custtom Displa
Displayy
“At an idle state” means that the system is not currently performing a function entered by a user and there are
no active alarms. There are three idle states:

• Turned on (Armed)
• Turned off (Disarmed) with no points faulted (doors or windows open) in the area
• Turned off with faulted points (doors or windows open) in the area

This guide uses the default idle state displays for examples of these idle states. Your security company may
program custom text for the idle displays in your system. The custom text and the default text for the three
system idle displays follow.

Custom Displays Default Text / Function

________________ AREA
AREA__ IS ON
Indicates the area is turned on (armed) and ready to detect intruders.
________________ AREA _ IS OFF
Indicates the area is turned off (disarmed). 24-hour points remain
armed.
________________ AREA _ NOT READY
Indicates that the area is turned off, but not ready to arm. Perimeter
and/or interior points are faulted (doors or windows open).

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View F
iew ault
Fault ed or Bypa
aulte Bypassse
sedd Point
Point s
oints
To properly arm the system, all the doors and windows If there are bypassed points, AREA 1 ## BYPAS
in the system must be in the normal (not faulted) (## = total number of bypassed points) is
condition. Viewing the faulted points helps you find displayed, followed by the point text
faulted points and correct them so proper arming is descriptions of the bypassed points. These
possible. displays scroll at the rate of 2 seconds each. If
there are no faulted or bypassed points, the
The command center offers two ways of displaying
displays do not appear. Instead, the display
faulted and bypassed point information. The first
shows NO FAULTS/BYPAS
FAULTS/BYPAS.
causes the faulted or bypassed point information to
scroll automatically through the display. The second 3. The display returns to idle text after scrolling
allows you to manually scroll through each individual through the faulted and bypassed point
point description. information. Press ESC to stop the display from
scrolling.
To automatically scroll faulted or bypassed
points: To manually scroll faulted or bypassed
points:
1. Ensure the display shows idle text.
1. Ensure the display shows idle text.
2. Press any number key. If there are faulted points,
AREA 1 ## FAULT (## = total number of faulted 2. Press the NEXT key repeatedly to display the
points) is displayed first. This display is faulted and bypassed point information. If there
followed by the point text descriptions of the are no faulted or bypassed points the display
faulted points. shows NO FAULTS/BYPAS
FAULTS/BYPAS.
3. Return to idle text at any time by pressing ESC
ESC.
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 Command Center Quiets for
War ning Displa
arning Displayys and Tone
Tone
oness K e y s tr ok
trok
okees
The command center emits one of several distinct tones Pressing any key on the keypad lights the keys and quiets
and displays custom text to alert you to system events. any warning tones. If another key is not pressed within
Additional bells or sirens may also be connected to 20 seconds, the keypad lights go out and the warning
the system. Bells or sirens mounted on the exterior of tones resume.
the premises alert neighbors to emergencies and
provide an audible guide for police and fire fighters.
Priority of Events
If more than one event occurs, the system sorts them
into one of four groups. The groups (highest priority
first) are: Fire Alarms, Burglary Alarms, Fire Troubles,
and Non-Fire Troubles.

The group with the highest priority scrolls first.

Descriptions of the tones and displays for each group
and instructions for silencing the tones are included in
the descriptions that follow.

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Alarms
F ir
iree Alar ms
Alarms programmed so that some fire alarms cannot be
Fire alarms are the highest priority events. When a fire silenced until the fire event clears. Entering COMMAND
point activates, the control center emits a pulsating 4 clears the scrolling point text from the display. The
high-pitched fire tone. Evacuate all occupants and ALARM SILENCED message continues to scroll as a
investigate for smoke or fire. Ensure that all occupants reminder that it is still possible to view the text of the
know the difference between the burglary tone and the points in alarm by using the View Memory function.
fire tone. The tone sounds for the time set by your See VIEW MEMORY ? (COMMAND 40) for more
security company. information. To clear the event memory and remove
the ALARM SILENCED message from the display, enter
The display shows the point text of the first point that a valid passcode and press the ESC key, or re-arm the
went into fire alarm. Press the NEXT key to manually area.
display additional points (if any) that went into alarm.
Events scroll from the oldest to the newest. If a fire trouble still exists, the display shows FIRE
TROUBLE. To remove this display, the fire point(s)
TROUBLE
Silencing Fire Alarms must be returned to normal. If you wish to review
Entering a personal passcode with the proper authority cleared events, use COMMAND 4 0.
level silences a fire alarm and disarms the system if it
is armed. The system now displays ALARM SILENCED
and then the number of points in alarm (A1 A1 ## FIRE
ALARM
ALARM) and the custom text of all the points in alarm,
in the order of occurrence. The system can be

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Bur glar y Alar
Burglar ms
Alarms display. The ALARM SILENCED message continues
Burglary alarms are the second priority. When a burglary to scroll as a reminder that it is still possible to view
point activates while the system is armed, the the text of the points in alarm by using the View Memory
command center emits a steady high-pitched burglary function.
tone. The tone sounds for the time set by your security
company. See VIEW MEMORY? (COMMAND 4 0) for more
information. To clear the event memory and remove
The keypad display shows the number of burglary points the ALARM SILENCED message from the display, enter
activated (A1A1 ## ALARMS
ALARMS) and then custom text for a valid passcode and press the ESC key, or re-arm the
each activated point. Press NEXT to manually scroll area.
the list if you wish. Events scroll from the oldest to
the newest.

Silencing Bur glar

Burglar
glaryy Alar ms
Alarms
Entering a personal passcode with the proper authority
level silences a burglary alarm and disarms the system
if it is armed. The system now displays ALARM
SILENCED and then the number of points in alarm
A1 ## ALARMS
(A1 ALARMS) and the custom text of all the points
in alarm, in the order of occurrence. Entering
COMMAND 4 clears the scrolling point text from the
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Trouble Ev ent
Event
entss
F ir
iree T
Trrouble Ev ent
Event
entss display until the condition causing the trouble is
When a fire trouble occurs, the command center emits cleared.
three warble tones, then a pause (repeatedly).
Note: Some fire points, when tripped, display FIRE
The system displays the number of fire points with TROUBLE for a preset amount of time. If no
A1 ## FIRE TRBLE
troubles (A1 TRBLE) and then custom text other fire activity is detected, this condition
for each point. automatically clears. If the condition remains
or another fire detector is tripped, a fire alarm
Silencing Fire Troubles occurs.
Entering a personal passcode with the proper authority
level silences a fire trouble and disarms the panel if it Viewing Fire Troubles
is armed. To clear the scrolling trouble message from After a passcode is entered, the text of the fire point in
the display, enter COMMAND 4 4. To review the cleared trouble continues to scroll through the display. Press
troubles, enter COMMAND 4 0 0. NEXT to scroll displays manually. Events scroll from
oldest to newest.
Special Fire Trouble Display
If you silence the command center or clear a trouble N on-F ir
iree T
Trrouble Ev ent
Event
entss
for a Fire Point from the display and the fire point When a trouble event such as an AC failure occurs, the
remains in trouble, FIRE TROUBLE appears in the command center can be programmed to emit three
keypad’s display. FIRE TROUBLE remains in the warble tones, then a pause (repeatedly).

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If the system is armed, the display shows the number begin with SERVC
SERVC. See Standard Displays for a
A1 ## TROUBLES ) and then
of non-fire trouble (A1 description of each system trouble display. Entering
custom text for each activated point. your passcode or a COMMAND 4 silences a system
trouble tone, but the SERVC display does not clear until
Silencing Non-Fire Trouble Events the faulted condition is corrected.
Entering a personal passcode with the proper authority
level silences a trouble and disarms the panel if it is Cleared Events Are Not Lost
armed. If you wish to clear the scrolling trouble If you clear the alarms and troubles from the display,
message from the display, enter COMMAND 4. If you you can still view all the events that occurred since
wish to review these cleared troubles, use COMMAND thelast time the system was armed by using COMMAND
40. 40 (View Event Memory).

Viewing Non-Fire Trouble Events Entry Delay Tone and Display

After a passcode is entered, the text of the activated When you enter an armed system through a point
points continues to scroll through the display. Press programmed for entry delay, the command center emits
NEXT to scroll displays manually. Events scroll from a repeating tweedle tone and displays DISARM NOW
oldest to newest. Use COMMAND 4 to clear messages as a reminder to turn off the security system.
from the display.
Failure to turn off the security system before the entry
Special Sy
Syss tem T
Trrouble Displa
Displayy delay time expires may sound the burglary tone and
SERVC AC FAIL and SERVC BATT LOW are examples could result in an alarm report being sent to the
of system trouble displays. These displays appear on security company.
all keypads in the system. All system trouble displays

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Exit Delay Tone and Display To SILENCE an alarm:
After the system is armed, the command center emits
a repeating beep tone, displays EXIT NOW
NOW, and counts • Enter your passcode and press ENT
ENT.
down the exit delay time.
Keystroke Checking Tones Ho
Howw tthe
he Sy
Sysstem R epor
eportts Alar
Repor ms
Alarms
Keystroke Checking Tones The security system can be programmed to
Valid Entry automatically disconnect the telephones when sending
The command center sounds a muted beep tone when reports to the security company. Once the report is
an appropriate key for the function or entry desired is completed, the security system returns the telephones
pressed, indicating the keystroke was accepted. to normal operation (check with your security
company).
Invalid Entry
A flat buzz tone sounds when you press a key that The system makes repeated attempts to send reports
doesn’t have a function to execute or when the keypad to the security company. In the event the security
has no information to display. system fails to communicate, the command center
buzzes and the keypad displays SERVC COMM FAIL
FAIL.
Silencing an Alarm Notify your security company of the communications
The audible alarm sounds for a specific period of time failure.
before it automatically shuts off. To silence the siren
before the time expires, simply enter your personal Note: If the telephone service is interrupted, the
passcode and press ENT
ENT. security system cannot send reports to the
security company unless an alternate means
of transmitting the reports exists.

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22
System Commands and F
Sys unctions
Functions
COMMAND DISABLED appears in the display for a few moments before the display returns to idle text. If the
function is available in the system but your passcode is not authorized to perform the function, then NOT
AUTHORIZED displays on the Command Center.

Press the COMMAND bar and then the one or two digits shown in the table below to perform the function.

Command Function
CMD 1 Master Arm
CMD 1 1 Master Arm Instant
CMD 2 Perimeter Instant
CMD 3 Perimeter Delay
CMD 4 Silence the Trouble Sounder &
Clear Trouble Displays
CMD 40 View Memory
CMD 44 Walk Test
CMD 47 Reset Sensors
CMD 6 Watch Mode
CMD 7 Special Alert
CMD 8 Perimeter Partial
CMD 9 Special Alert

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24
 6
Arming/Disarming
Tur ning tthe
urning he Sy
Sysstem On (Ar ming)
(Arming) Tur ning tthe
urning he Sy
Sysstem Of
Offf
The security system can be turned on (armed) in many (Disarming)
different ways, depending on the arming command The security system is turned off by entering your
used. The basic arming command arms the entire personal passcode. When the system is turned on, you
system. The simplest way to arm the entire system is must enter through a designated entry door to prevent
to enter your passcode or COMMAND 1. an instant alarm condition. Opening the door starts
entry delay time and the Command Center emits a
There are several other arming commands to turn the pulsing “beep” tone to remind you to turn the system
system on. These are described later in this guide. off. Enter your passcode before the delay time expires
and the system turns off.
To Arm the Security System:
1. Enter your passcode and press ENT
ENT. If you enter through the wrong door or fail to disarm
2. The command center briefly displays ARMING
ARMING, before the entry delay time expires, you cause an alarm.
and the exit delay tone begins. After exit delay If this happens, silence the alarm (by entering your
time expires, the display changes to idle armed personal passcode and pressing ENT ENT) and call your
text. security company to notify them that it is not an
emergency situation.

25
To Turn the Security System Off Tur ning tthe
urning he Sy
Sysstem On (Ar ming)
(Arming)
(Disarm): With Doors or Windows Open
1. Enter your personal passcode and press ENT
ENT. If a protected door or window is open, you may have
the option of “force arming” with that point faulted.
2. You must press the ENT key within 8 seconds Faulted points (opened doors or windows) that are
of entering your passcode, or the passcode entry force armed are not included in the system. The
is invalid. The display returns to idle disarmed remaining points arm normally.
text.
Force armed points either return to normal operation
Tur ning tthe
urning he Sy
Sysstem On (Ar ming)
(Arming) after you turn off your system or return to normal when
With a Duress Passcode the door or window is closed. The system may not
Your passcode may have a special duress feature that offer force arming or it may be restricted to specific
is simply your personal passcode with its last digit points. Contact your security company for more
increased by 1 or 2. information.

If an intruder demands that you arm or disarm the 1. Use your passcode or an arming function to start
security system, you can use your duress passcode. the arming process.
The duress passcode arms or disarms the system and 2. The display shows CHK AREA X X.
sends an alarm report to the security company. There 3. Press NEXT repeatedly to scroll through the
is no alarm tone or visual indication at the premises point text for each faulted point. FORCE ARM
that the report is sent. Check with your security displays after the text for the last faulted point.
company before attempting to use this feature. Press the COMMAND bar to display FORCE
ARM before reaching the text for the last point.

26
 1
4. One of the messages below may display in place NOT AUTHORIZED
of FORCE ARM
ARM. The passcode entered does not have the
authority to force arm.
NOT BYPASSABLE
Indicates the system is programmed not to arm 5. Press ENT with FORCE ARM displayed to arm
with particular points faulted (doors or windows the system with the faulted points removed from
open). service.

TOO MANY BYPASSD

Indicates that the system’s number of allowable
bypassed points is reached. The system’s
maximum number of bypassed and/or force
armed points is set by your security company.
Verify what number this is.

TOO MANY FAULTED

Indicates that more than the number of allowable
points are faulted. Bypassed points are counted
as faulted. The system’s maximum number of
bypassed and/or force armed points is set by
your security company. Verify what number this
is.

27
28
 11
MASTER ARM ?
MASTER
COMMAND 1 Using Master Arm:
1. The display shows disarmed idle text.
2. Press the COMMAND bar. The display shows
Tur
urnn tthe
he Entir
Entiree Sy
Sysstem On W it
Wit
ithh SYSTEM COMMAND
COMMAND.
Delays 3. Press the 1 key.

Description Note: If you prefer, you may use the Command Menu
Use this function to turn on the entire system, both in place of steps 2 and 3 to initiate this
perimeter and interior. When you turn the system on, function. Press the MENU key to enter the
the display shows how many seconds of exit delay time Command Menu, then press NEXT repeatedly
remain to exit the protected area. Leave before the exit until you reach the MASTER ARM ? prompt.
delay time expires. Press ENT
ENT. MASTER ARM ALL ? displays.
Press ENT
ENT.
Leaving after exit delay expires causes entry delay to
start. It may also cause an alarm on an interior device. 4. The display shows ARMING for two seconds,
Enter your personal passcode to disarm the system. then displays EXIT NOW # (# = exit delay time
remaining). After the exit delay time expires, the
This function can be used by cleaning or service display changes to idle armed text.
personnel, or others to turn on the system when they 5. To disarm the security system, enter your
leave. personal passcode and press ENT ENT.

29
30
MASTER ARM INS
MASTER T?
INST?
COMMAND 1 1 Using Master Arm Inst:
1. The display shows idle disarmed text.
2. Press the COMMAND bar. The display shows
Tur
urnn tthe
he Entir
Entiree Sy
Sysstem On SYSTEM COMMAND
COMMAND.
Without Delays 3. Press the 1 key. Now press the 1 key again.

Description Note: If you prefer, you may use the Command Menu
Use this function to turn on the entire system, both in place of steps 2 and 3 to initiate this
perimeter and interior without delays. When entering function. Press the MENU key to enter the
COMMAND 11, remember that the second 1 must be Command Menu, then press NEXT repeatedly
pressed within 2 seconds after pressing the first 1. until you reach the MASTER ARM INST ?
prompt. Press ENTENT.

4. The display shows ALL SECURE.

5. To disarm the security system, enter your
personal passcode and press ENT
ENT.

31
32
PERIMETR INST ?
INST
COMMAND 2 Using Perimetr Inst:
1. Interior points are not armed with this command
and may remain faulted while arming with
Tur
urnn On tthe
he P er
Per ime
imetter W
erime it
Wit
ithh N
Noo COMMAND 2.
Delays 2. Press the COMMAND bar. The display shows
SYSTEM COMMAND
COMMAND.
Description 3. Press the 2 key.
Use this function to turn on only the perimeter of the
building, leaving the interior of the building disarmed. Note: If you prefer, you may use the Command Menu
This function allows no exit or entry delay time through in place of steps 2 and 3 to initiate this
the perimeter, including the designated exit delay door. function. Press the MENU key to enter the
Command Menu, then press NEXT repeatedly
This function is useful in residential systems, providing until you reach the PERIMETR INST ? prompt.
the security of an armed perimeter while allowing Press ENT
ENT.
residents to move freely throughout the interior of the
premises. 4. The display shows PERIMETR INSTANT
INSTANT. After
arming the perimeter without delays, you cannot
It is also useful in commercial systems when working enter or exit the premises without disarming the
before or after business hours to arm the perimeter. system. Opening a perimeter door before
Remember, there are no entry or exit delays when disarming generates an alarm. If this happens,
COMMAND 2 is used. The system must be disarmed silence the alarm by turning the system off and
(turned off) to enter or exit the premises.

33
PERIMETR INS
INSTT ? continue
continuedd
call the security company to notify them that it
is not an emergency situation.
5. To disarm the security system, enter your
personal passcode and press ENT
ENT.

34
PERIMETR DELAY ?
DELA
COMMAND 3 Using Perimetr Delay
Delay:
1. Interior points are not armed with this command
Tur
urnn On tthe
he P er
Per ime
imetter W
erime it
Wit
ithh and may remain faulted while arming with
Delays COMMAND 3.
2. Press the COMMAND bar. The display shows
SYSTEM COMMAND
COMMAND.
Description 3. Press the 3 key.
In residential systems, this function allows you to arm
only the perimeter and exit through a door programmed Note: The Command Menu may be used in place of
for exit delay. The interior of the building remains steps 2 and 3 to initiate this function. Press
disarmed. People or pets are free to move throughout the MENU key to enter the Command Menu,
the interior of the premises. then press NEXT repeatedly until the
PERIMETR DELAY ? prompt is reached. Press
This function is also useful in commercial systems ENT
ENT.
when working before or after business hours to arm
the perimeter. Other system users can enter through 4. The display shows EXIT NOW # (# = exit delay
doors programmed for entry delay, which starts the time remaining). After the exit delay expires,
entry delay sounder and countdown. PERIMETR DELAYED is displayed.
5. To disarm the security system, enter your
personal passcode and press ENT
ENT.

35
36
Silence tthe
he T
Trrouble Sounder & Cle ar T
Clear Trrouble Display
Display
COMMAND 4
Description
Use COMMAND 4 to silence the trouble sounder during
system events. This command also clears system
messages from the display. The ALARM SILENCED
display may continue to scroll to remind you that
cleared events can be seen with the View Memory
function (see View Memory ? COMMAND 40).

Using COMMAND 4
4:
1. Press the COMMAND bar. The display shows
SYSTEM COMMAND
COMMAND.
2. Press the 4 key. The Command Center sounder
is silenced.

37
38
VIEW MEMORY ?
MEMORY
COMMAND 4 0
2. Press the COMMAND bar. The display shows
SYSTEM COMMAND
COMMAND.
V ie
ieww Ev ent Memor
Event Memoryy 3. Press the 4 key, followed by the 0 key.

Description Note: If you prefer, you may use the Command Menu
Your system stores events that occurred since the last in place of steps 2 and 3 to initiate this
time memory was cleared. Use COMMAND 40 to view function. Press the MENU key to enter the
Event Memory. Command Menu, then press NEXT repeatedly
until you reach the VIEW MEMORY ? prompt.
Event Memory allows you or a service technician to Press ENT
ENT.
review events after they are cleared from the keypad’s
display. ALARM SILENCED may scroll to remind you 4. The system displays event summary lines and point
that events are stored in Event Memory. text in this order: fire alarm summary line, point
text for each fire alarm event; alarm summary line,
Each time you turn the system on, the Event Memory point text for each alarm event; fire trouble
is erased and the ALARM SILENCED message is summary line, point text for each fire trouble event;
cleared. trouble summary line, and point text for each
trouble event. Press NEXT to scroll through the
Using V ie
Vie
ieww Memor
Memoryy: events. If there are no events to view, NO
1. Ensure the display shows idle disarmed text. EVENTS displays.
5. Return to idle text at any time by pressing ESCESC.

39
40
WALK TEST ?
TEST
COMMAND 4 4 happens, contact your security company. At the end of
the 4 minute period, AC is returned to the system and
Walk Test
Te the panel restores. To test individual detection devices,
simply activate sensors and open protected doors and
Description windows one-at-a-time. As each detection device is
Use this function to test command centers, detection faulted, the Command Center emits a brief tone and
devices, and sounders (both interior and exterior) to the display indicates for 60 seconds that the point has
be certain they function properly. You can review been tested. This verifies that each detection device is
untested points at the command center to help pin- working properly.
point any problems.
Using Walk T
Walk es t :
Te
You cannot arm the system while in the walk test mode, 1. Ensure the display shows idle disarmed text.
and no alarm reports are sent to the security company 2. Press the COMMAND bar. The display shows
unless a 24-hour point is activated (such as fire or SYSTEM COMMAND
COMMAND.
panic). 3. Press the 4 key, followed by the 4 key.
Beginning the walk test activates the burglary bell and
Note: The Command Menu may be used in place of
sounds the burglary bell at the command center for 2
steps 2 and 3 to initiate this function. Press
seconds. The AC is disabled for 4 minutes in order to
the MENU key to enter the Command Menu,
test the system’s battery power. If the battery cannot
then press NEXT repeatedly until the WALK
maintain the system for the 4 minute period, the
TEST ? prompt is reached. Press ENTENT.
command center becomes unresponsive. If this
41
WALK TEST ? continued
6. When all points are tested, 0 PTS TO TEST is
4. The burglary bell sounds for 2 seconds. When displayed. Press ESC
ESC. The display momentarily
the display panel shows ## PTS TO TEST you shows ALL PTS TESTED before returning to
can begin. Test each point by first opening and idle text.
then closing the door or window. Check the
display after testing each point. For interior
points, walking past the device once is
sufficient. If any point does not test correctly,
contact the security company for service.

5. During the Walk Test you may want to see the

points that remain untested. When point text is
displayed, press ESC
ESC. The display shows ## PTS
TO TEST
TEST. Press the ESC key. VIEW UNTESTED
? is displayed. Press ENT
ENT. The display shows
## PTS UNTESTED
UNTESTED. Press NEXT to see a list
of the points that are untested. Move through
this list by pressing the NEXT key. To resume
the Walk Test, press ESCESC. # PTS UNTESTED
is displayed. Press ESC
ESC. ## PTS TO TEST is
displayed. Resume testing points. To end the
Walk Test, press ESC twice.

42
RESET SENSORS ?
COMMAND 4 7 3. Press the 4 key followed by the 7 key.

Note: If you prefer, you may use the Command Menu

Reset Sensors in place of steps 2 and 3 to initiate this
function. Press the MENU key to enter the
Description Command Menu, then press NEXT repeatedly
Detection devices, such as smoke detectors and shock until you reach the RESET SENSORS ?
sensors, must be reset after being activated. This prompt. Press ENTENT.
function momentarily removes power from these
sensors to reset them. It also clears point information 4. The display shows SENSORS RESETING for
from the display, leaving the ALARM SILENCED approximately 3 seconds and then goes blank
message in the display as a reminder that the View before returning to idle disarmed text.
Memory function can be used to view the cleared point
information. Entering a valid passcode and then If you enter this function and the detector or sensor
pressing the ESC key clears the ALARM SILENCED resets momentarily, but then returns to a faulted
message and the event memory. Arming the system also condition, the conditions causing the activation may
clears the display and the event memory. still be present or the detector may be faulty. Check to
be certain that there is no smoke, fire, or other danger
Using Reset Sensors
Sensors: present.
1. Ensure that the display is at idle disarmed text.
2. Press the COMMAND bar. The display shows If you can’t reset the detector or sensor contact your
SYSTEM COMMAND
COMMAND. security company.

43
44
WATCH MODE ?
COMMAND 6
Note: Contact your security company to find out
Watch Mode which points are watch points and if the
system automatically turns the Watch Mode on
Description whenever you disarm.
Watch mode can be used with the security system
disarmed to monitor select points. Each time points Entering Watch Mode:
are faulted (door or window is opened), the command 1. Ensure the display is at disarmed idle text.
center chimes once and displays the point text for 60 2. Press the COMMAND bar. The display shows
seconds. No alarms are generated by this mode except SYSTEM COMMAND.
24-hour alarms (fire, panic, etc.). 3. Press the 6 key.

When the command center’s keypad lighting is on, the Note: The Command Menu can be used in place of
command center does not chime. The keys light for 20 steps 2 and 3 to initiate this function. Press
seconds whenever you strike a key. the MENU key to enter the Command Menu,
then press NEXT repeatedly until the WATCH
Use this function in residential systems to monitor MODE ? prompt is reached. Press ENT ENT.
entries or exits in your home. In commercial systems
it can serve as a door chime to alert you when a 4. The display briefly shows WATCH IS NOW ON
customer or delivery person enters your business. before returning to idle disarmed text.

45
Exiting Watch Mode:
1. Ensure the keypad is at disarmed idle text.
2. Press the COMMAND bar. The display shows
SYSTEM COMMAND.
3. Press the 6 key.

Note: The Command Menu may be used in place of

steps 2 and 3 to initiate this function. Press
the MENU key to enter the Command Menu,
then press NEXT repeatedly until the WATCH
MODE ? prompt is reached. Press ENT ENT.

4. The display briefly shows WATCH IS NOW OFF

before returning to idle disarmed text.

46
PERIMETR PAR
PART ?
ART
COMMAND 8 allows you to keep the rest of the building perimeter
armed.
Par tiall
artiall
tiallyy Tur
Tur
urnn On tthe
he P er
Per ime
imetter
erime
Using P er
Per ime
erime tr P
imetr ar
artt :
Par
Description 1. Ensure that the display shows disarmed idle text.
This function is used to turn on the perimeter of the Before using this function, decide which points
building while selected portions of the perimeter are to be left turned off. Fault the points (doors
remain turned off. Perimeter points that are not secure and windows) by leaving them open. The points
(faulted) when this function is entered are must remain open until after the exit delay time
automatically bypassed and are not included in the expires.
system. This function does not turn on the interior of 2. Press the COMMAND bar. The display shows
the building. Entry/exit delays are provided with this SYSTEM COMMAND
COMMAND.
arming command. 3. Press the 8 key.

Use this function in residential systems to turn on the Note: The Command Menu may be used in place of
front of your house while the interior and the rear steps 2 and 3 to initiate this function. Press
perimeter doors are left turned off, giving you freedom the MENU key to enter the Command Menu,
of movement between the house and patio. then press NEXT repeatedly until the
PERIMETR PART ? prompt is reached. Press
In commercial systems, when you need access to large ENT
ENT.
overhead doors to receive deliveries, using this function

47
PERIMETR PART ? continued
4. The display shows EXIT NOW #. When exit delay
time expires and the system turns on, the display
shortens to PERIMETR PARTIAL.
5. When performing a COMMAND 8 and no points
are faulted or if the points return to normal
before the exit delay time expires, the system is
turned on as in COMMAND 3.
6. To disarm, enter your personal passcode and
press ENT
ENT.

Special Aler
Alertts

48
Special Aler
Alertts
COMMAND 7 and COMMAND 9

Description
Commands 7 and 9 can be programmed to respond to
several situations that may need immediate attention.
These commands may also be used to send a silent
alarm to the security company without sounding an
alarm signal on the premises. Check with your security
company for available options.

49
Using COMMAND 7
7: Using COMMAND 9
9:
1. Press the COMMAND bar. The display shows 1. Press the COMMAND bar. The display shows
SYSTEM COMMAND
COMMAND. SYSTEM COMMAND
COMMAND.
2. Press the 7 key. The COMMAND 7 special alert 2. Press the 9 key. The COMMAND 9 special alert
is programmed to: is programmed to:
___ notify the alarm company ___ notify the alarm company
___ ring a bell on the premises ___ ring a bell on the premises
___ display at the command center ___ display at the command center

Description: Description:
_____________________________________________________ ___________________________________________________
________________________________________________________________ __________________________________________________________________
__________________________________________________________________ __________________________________________________________________
__________________________________________________________________ __________________________________________________________________

50
Secur ity Sy
Security Sysstem L imit
Limit
imitaations
Not even the most advanced security system can a closed door. They may not detect smoke or
guarantee protection against burglary, fire, or fire on a level of the building different from the
environmental threats. All security systems are subject one they are located on. Smoke detectors may
to possible compromise or failure-to-warn for a variety not be able to warn in time about fires started
of reasons including, but not limited to, the following: by explosions, improper storage of flammables,
overloaded electrical circuits, or other types of
• If sirens or horns are placed outside the hearing hazardous conditions.
range of people in remote areas of the building • If phone lines are out of service, reports from
or in areas that are frequently closed off, they the security system to the security company
do not provide the intended protection. cannot be sent. Telephone lines are vulnerable
• If intruders gain access through unprotected to compromise by several means.
points of entry, the system does not detect their
entrance. Inadequate maintenance and failure to test are the
• If intruders have the technical means of most common causes of alarm failure. Testing the
bypassing, jamming, or disconnecting all or part system once a week is strongly recommended to ensure
of the system, they will not be detected. all system components are working properly.
• If the AC power supply is OFF and the back-up
battery is either missing or dead, sensors do not Although having a security system may make you
detect intrusion. eligible for reduced insurance premiums, the system
• Smoke detectors cannot detect smoke in is no substitute for insurance. Warning devices cannot
chimneys, walls, or roofs, or smoke blocked by compensate you for loss of life or property.

51
52
F ir
iree Safety and Ev
Safe acua
Evacua tion
acuation
Residential fire is a leading cause of accidental death. TV Room
DR K BR

Most fire related deaths occur at night when occupants

suffocate in their sleep from smoke and toxic gases, Living Room
BR
rather than from burns. To help reduce this risk, the
following program should be implemented.
1. Minimize fire hazards. Smoking in bed, cleaning Bedroom
with flammable liquids such as gasoline, leaving
children home alone, and using unsafe holiday
decorations are some of the common causes of
household fire.
2. Install a fire alarm system. The primary purpose
of this system is to protect lives by giving the
earliest possible warning of danger. Bedroom

3. A smoke detector (indicated in the figures by an

inverted “s” in a circle) should be provided to Bed-
detect smoke in each sleeping area in a home. room Bedroom

4. Practice an escape plan. Because there can be

very little time between detection of a fire and
the time it becomes deadly, it is important that
every member of the family understand how to
quickly evacuate according to the plan.
53
Fire Safety and Evacuation continued If it is determined that the alarm was accidentally
Plan both primary and alternate escape routes. Since sounded, the bell should be silenced, the detectors
stairwells and hallways can be blocked during a fire, reset, and the security company notified immediately
exiting through a bedroom window must be a part of that there is no emergency situation.
the escape plan. If the sleeping area is above the ground
floor, install a means of safe descent outside the
building if one does not already exist.
All family members should plan to meet at a location
away from the house (such as a neighbor’s house) so
everyone can be accounted for.

Dining Kitchen Bedroom Bedroom

Room

Living Bedroom
Room
Fire

54
Standard Displays
The command center uses standard and custom NO AUTHORITY
displays to show the status of the security system. The system does not recognize the passcode entered.
Many standard displays are described here. The system
may not use all of them. Descriptions of custom text NOT AUTHORIZED
follow. The passcode entered does not have the authority to
Force Arm.
SYSTEM COMMAND
Displays when you press the COMMAND bar. The PERIMETR DELAY
system is waiting for you to enter a one or two digit Indicates that the perimeter is armed (turned on)
number to complete the command. with entry/exit delay time. (See Turning the System
On With Delays..)
DISARM NOW
When the system is turned on, entering through a delay PERIMETR INSTANT
door starts entry delay time. The command center emits Indicates that the perimeter is armed (turned on)
a tweedle tone and displays DISARM NOW NOW. without entry/exit delay time. (See Turning the
You must turn off the system before entry delay time System On Without Delays.)
expires to avoid creating an alarm event.
FIRST DISARM
EXIT NOW Indicates that the function requested can only be
Arming the system starts exit delay time. The command performed when the area is disarmed. Disarm the area
center emits a repeating beep tone and displays EXIT to perform the function.
NOW
NOW.
55
56
Sy
Sysstem T
Trrouble Displa
Displayys
If you see any of the system trouble displays shown SERVC BATT LOW
below, contact your security company to determine Indicates the security system’s battery is low, or
whether repairs are needed. temporarily draining faster than the system can charge
it. If this display remains or appears frequently, call
CALL FOR SERVICE your security company for service.
Call your security company. The security system may
have failed. SERVC BATT MSING
Indicates the security system’s battery is disconnected
SERVC PANEL or shorted.
Indicates a problem with the panel. The panel is not
operating. Call your security company for service. SERVC COMM FAIL
The security system makes repeated attempts to
SERVC PARAM communicate with the security company. In the event
Indicates a problem with the panel. The panel may not the security system fails to communicate, the
be operating properly. Call your security company for command center buzzes and displays SERVC COMM
service. FAIL
FAIL. Notify your security company of the
communication trouble.
SERVC AC FAIL
Indicates that AC power to the security system is SERVC KEYPAD
interrupted. Check the plug-in transformer and circuit Indicates that a keypad, other than the one displaying
breaker. Entering COMMAND 4 silences the trouble the message, is in a trouble condition. Notify your
buzz. The display clears when AC power returns. security company.
57
SERVC PH LINE #1 ((or or 2) This display indicates that fire points are bypassed.
Indicates telephone line trouble. Call the phone
company from another phone to report telephone 24 HOUR BYPASS
trouble. This message may not appear in some systems. This display indicates that 24-hour points are
bypassed.
SERVC PRINTER
Indicates that a local printer is in a trouble condition.
Check to be sure the printer is powered on, the paper
is correctly is inserted, and the printer is selected.
Contact your security company if you have questions
or the display doesn’t clear.

SERVC PT BUS #
Displays when a problem occurrs with one of the
panel’s circuits. Call your security company.

ALARM SILENCED
This message is added to the scrolling alarm display
when alarm sounders are silenced. Enter a valid
passcode and press ESC
ESC, or arm the system to clear
this message.
FIRE BYPASS

58
Secur ity Sy
Security Sysstem Glos sar
Glossar
saryy
Area - A group of detection devices connected to Central Station - A facility where trained personnel
the security system. monitor security systems 24 hours a day.
Security systems can be programmed to contact
Arm - To turn the controlled points (burglar the central station during alarm conditions,
detection devices) on. When an area is armed enabling central station personnel to dispatch
and a controlled point trips, an alarm occurs or the proper authorities.
entry delay begins. When an area is disarmed,
faulting controlled points does not generate Closing Report - A report the system can be
alarms. programmed to send to the central station
indicating that an area is armed. Opening and
Authority Level - The security company or security closing reports are commonly used by
representative assigns an authority level to your commercial accounts.
passcode. The authority level determines what
command center functions you can execute. Command Menu - A list of functions programmed
by the security company. They can perform most
Bypass - Selectively remove points from the security command center functions with only two or
system. A point may be bypassed in order to arm three keystrokes on the keypad.
the perimeter with a window open.

59
 Entry Delay - A programmed delay of system alarm Idle Text - The security system displays idle text at
response allowing an individual to enter an keypads when it is not performing a user
armed area through the correct point and disarm requested function. Idle text shows the arming
the area. If not disarmed before the delay time status of the system.
expires, the system begins an alarm response
which may include reports to the central station. Master Arm - To turn on (arm) both interior points
and perimeter points.
Exit Delay - A programmed delay of system alarm
response allowing exit after arming an area. Menu - A list of functions executed from a command
Failure to exit before the delay time expires, center.
causes entry delay to begin. The system must
then be disarmed. If not disarmed before the Opening Report - A report the system can be
delay time expires, the system begins an alarm programmed to send to the central station
response which may include reports to the indicating that an area is disarmed. Opening
central station. and closing reports are commonly used by
commercial accounts.
Faulted Point - A point that is not normal (a door
or window is open). Perimeter Arm - An arming command that arms
only the perimeter points.
Force Arm - To turn on (arm) the security system
even though one or more points are faulted. Force
arming bypasses the faulted points.

60
Point - A detection device, or group of devices
connected to the security system. Points display
individually at the command centerwith custom
text. The text can describe a single door, motion
sensor, smoke detector, or an area such as
UPSTAIRS or GARAGE.

Relay - The system may have relays programmed to

provide control of devices such as premises
lighting or entry gates. The security company
programs relays for automatic control and/or
control from the command center.

Trouble - A service condition that needs to be

corrected, such as a broken wire.

61
62
Maint enance and Ser
Maintenance vice
Service
This security system requires very little maintenance, YOUR ALARM COMPANY IS
however, test the system weekly to ensure it is working
properly. A test schedule and maintenance program can
be arranged. If a change in operation is noticed during
normal use or testing, call for service as soon as
possible. Do not attempt to repair the control panel,
command centers, or detectors yourself.

How to Clean the Command Center

If the keypad gets dirty, apply a household glass cleaner CALL BEFORE TEST___________________
to a clean cloth or paper towel and wipe the surface.
Do not spray any liquid directly onto the command
center. It may leak inside the case and damage electrical
circuits.

63
 F.01U.261.693-01 11/11

64