EMC® VNX™

VNXe3300™

Installation Guide
P/N 300-011-182
REV 05
Copyright © 2012 EMC Corporation. All rights reserved. Published in the USA.

Published June, 2012

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect
to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular
purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

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2 VNXe3300 Installation Guide

CONTENTS

Unpack your system

Unpack the shipping boxes ........................................................................................ 4
Detaching the DPE from the shipping material ............................................................ 6

Prepare your system

Before you begin ........................................................................................................ 7
Installation requirements ........................................................................................... 7

Rack & Install

Install the disk processor enclosure (DPE) .................................................................. 9
Install the DPE rails .............................................................................................. 9
Install the disk processor enclosure ................................................................... 10
Install Disk Array Enclosures (DAEs).......................................................................... 12
Install the DAE rails ............................................................................................ 12
Install the disk array enclosures ......................................................................... 13
Cable the DPE to DAE ............................................................................................... 15
Attach storage processors to the network ................................................................. 18
Power up.................................................................................................................. 19
Verify status LEDs..................................................................................................... 21
Attach the bezels ..................................................................................................... 23

Connect
Automatically Assigning a Dynamic VNXe Management Port IP Address .................... 24
Manually Assigning a Static VNXe Management Port IP Address ............................... 25

EMC VNXe3300 Installation Guide 3

Unpack your system
Unpack the shipping boxes
Verify that you have received all of the system components, including cables, bezels, rails, and
screws (shown below).

Disk processor enclosure Disk processor enclosure

(DPE) (DPE)
3U, 15 disk DPE front 3U, 25 disk DPE front
0 14
SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS

3
3

3
3
3
3

3
3
2
2

2
2
2
2

2
2
A
1
1

1
1
1
1

1
1
B
0
0

0
0
0
0

0
0
1 GbE 1 GbE
iSCSI iSCSI 1 GbE 1 GbE
TOE 2 3 4 5 TOE 2 3 4 5 iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5
6Gb SAS 1 X4 6Gb SAS 1 X4
6Gb SAS 1 X4 6Gb SAS 1 X4

0 X4 0 X4
0 X4 0 X4

Rear Rear

Adjustable rail kit

Adjustable rail kit
Screws
Screws
Power cords Power cords
2 per DPE 2 per DPE

1 per DPE Service cable 1 per DPE Service cable

Bezel with key Bezel with key

Documentation kit, including Installation Documentation kit, including Installation

Guide, Quick Start poster, Configuration Guide, Quick Start poster, Configuration
Worksheet and sheet of cable labels. Worksheet and sheet of cable labels.

Figure 1 VNXe3300 DPE Shipping Contents

4 VNXe3300 Installation Guide

The VNXe3300 DPE is a 3U component with either fifteen 3.5” drives or twenty-five 2.5” drives as
shown in Figure 1 on page 4. The VNXe3300 can use either one of the two DAEs shown in Figure 2.
One is a 3U fifteen disk 3.5” drive DAE. The other is a 2U twenty-five disk 2.5” drive DAE. All DAEs
are optional.

Disk-array enclosure (Optional) Disk-array enclosure (Optional)

(DAE) (DAE)
3U, 15 drive 3.5” disk DAE front
2U, 25 drive 2.5” disk DAE front 0 14
SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS

#
X4
SAS
6 Gb

6Gb SAS
B #

X4

6Gb SAS
X4
A #
6 Gb
SAS
X4

Rear
Rear

Adjustable rail kit

Adjustable rail kit
Screws
Screws
Power cords Power cords
2 per DAE 2 per DAE

SAS (Serial attached SCSI) cables SAS (Serial attached SCSI) cables

2 per DAE 2 per DAE

Bezel with key Bezel with key

Figure 2 VNXe3300 DAE shipping contents

Unpack the shipping boxes 5

Detaching the DPE from the shipping material
The DPE is attached with 4 screws, two on each side, to the shipping container. Unscrew the
shipping screws to remove the DPE from the container.

Disk Processor enclosure

Remove shipping screws

4 places, 2 screws on each side

Figure 3 Removing the DPE from the shipping container

6 VNXe3300 Installation Guide

Prepare your system
Use the “Before you begin” checklist to help you determine what you need to install for your
system.

Before you begin

Completed Task Comments

1. Setup a product support account. If you do not already have a Product Support account, go to
Emc.com/vnxesupport to set one up.
You will need a support account for access to the latest
documentation and troubleshooting information, online
chat, installation and maintenance videos, utilities and
wizards.

2. Complete the VNXe Series The VNXe Series Configuration Worksheet is provided in the
Configuration Worksheet. documentation package with the system.
It is also available for download from the VNXe Product page.

Installation requirements
Requirement Description

Power For high availability: At least two 110 or 240 V AC circuits are required.
Types of plugs: C13 and C14
Or two -48 or -60 volt DC circuits for DC power installations.
For more information about using DC power, refer to DC-powered VNXe3300 Enclosures
Installation and Operation Guide on the VNXe Product page at Emc.com/vnxesupport.
Network • Two 1-Gigabit Ethernet management connections
• Two to four 1-Gigabit Ethernet data connections for CIFS, NFS, and iSCSI connectivity
• CAT5e or better cables for each connection to network
• DNS and NTP servers accessible from the VNXe system (recommended)
• Windows Domain Controller (recommended)
• SMTP server network connection to the VNXe3300 and the management host (optional)

Network If you are using the VNXe Connection Utility, the management port and login information required
information include:
• A static IP address for the system
• The subnet mask of the LAN to which the system is connected
• The default gateway address of the LAN to which the system is connected
• System usernames and passwords
If you are setting up the system on a network with DHCP servers, DNS servers, and Dynamic DNS
services, you need:
• system serial number
• domain information

Before you begin 7

Requirement Description

Space Cabinet vertical space of 3U (5.25 inches, 13.33 cm) for the disk processor enclosure (DPE)
Cabinet vertical space for each optional DAE, either 2U or 3U each

Tools Slotted or Phillips screwdriver

Management A Windows-based computer to run the initialization, maintenance, and management tools with:
Console • At least 100 MB of free space
• Connection on same LAN subnet as your VNXe system (recommended)
• Web browser* (Internet Explorer, Mozilla Firefox, Google Chrome)
• Adobe Flash Player*
*Supported versions are listed in the release notes.

8 VNXe3300 Installation Guide

Rack & Install
Install the disk processor enclosure (DPE)
Install the DPE rails
Install the DPE rails first, at the bottom of the space reserved for the VNXe system in your cabinet.
Any DAEs should be installed above the DPE.
1. Locate the 3U adjustable rail kit for the DPE, and identify the left rail, (marked with an L on the
front) and the right rail (marked with an R on the front).
2. Insert the alignment pins at the end of the left rail into the rear channel of your cabinet.
3. Extend the adjustable rail so that it reaches the front channel of the cabinet and check the
alignment of the rail to ensure that the front of the rail is level with the back. Once you are
satisfied with the alignment, insert two screws from the front of the cabinet into the rail’s two
middle threaded screw holes.
4. Insert two retention screws through the back of the cabinet to attach the rail.
Rear
Detail

Insert the
alignment pins

Alignment pins

Front

2 screws

2 screws

R
VNX-000216

2 screws

Figure 4 Installing the DPE rails

Install the disk processor enclosure (DPE) 9

 5. Repeat steps 2-4 to attach the right DPE rail, making sure that the right rail is level with the left
rail.
6. Tighten the rail screws at both the front and back of the cabinet.

Install the disk processor enclosure

There are two types of DPE(s). Each is 3U. One utilizes 3.5” disks, while the other utilizes 2.5”
disks. The installation procedure is identical, no matter which one you have in your system.



Two people are required to install the components. Do not attempt to lift and install the
enclosure into a rack without help from another person.

1. Locate the Product ID/SN from the product serial number tag (PSNT) located at the back of the
DPE. Record this number on the VNXe Series Configuration Worksheet to use during post
installation steps.

Note: Do not remove the PSNT tag from the enclosure.

3
3

1
1

2
2

1
1

B A

0
0

0
0

1 GbE 1 GbE
iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5

6Gb SAS 1 X4 6Gb SAS 1 X4

0 X4 0 X4

Figure 5 Location of the PSNT tag on the back of the DPE

2. Slide the DPE into the 3U DPE rails in the cabinet until the rear of the enclosure is seated in the
tabs on the rails.

IMPORTANT
Be careful when inserting the DPE onto the rails. The PSNT tag is attached to the back corner, and
it can become caught in the rail or prevent the enclosure from sliding all the way to the end of the
rails.

3. Insert four screws into the DPE bracket screw holes and into the cabinet as shown in Figure 6
on page 11. It may be easier to install the screws working in a diagonal pattern, such as bottom
left and top right, bottom right and top left.

10 VNXe3300 Installation Guide

4. When the DPE is in place, tighten all of the screws.

Front

s ure
n clo
o re
e ss
r oc
SA
S
s k-p
Di
SA
S
SA
S
SA
Cauti
on: Arr S
ay So
ftware SA
Wil on dri
S
Make ves 0-
4. Re
movin
the A g or r
elocat SA
rray ing th S
Unusa em

ble SA
S
SA
S
SA
S
SA
S
SA
S
SA
S
SA
S
SA
S
SA
S

4 screws hold
the disk-processor in
place (2 per side)
VNXe-000768

Figure 6 Installing the DPE

Note: Figure 6 shows a DPE with 3.5” disks. The installation of a DPE with 2.5” disks is identical.

Install the disk processor enclosure (DPE) 11

Install Disk Array Enclosures (DAEs)
All DAEs are optional. Any DAEs should be installed immediately above the DPE. Both types of
DAEs (twelve 3.5” disks and twenty-five 2.5” disks) can be installed in whatever order you wish.

Install the DAE rails

1. Locate the adjustable rail kit for the DAE, and identify the left rail (marked with an L on the
front), and the right rail (marked with an R on the front).
2. Insert the alignment pins at the back of the left rail into the rear channel of your cabinet.
3. Extend the adjustable rail so that it reaches the front channel of the cabinet and check the
alignment of the rail to ensure that the front of the rail is level with the back. Once you are
satisfied with the alignment, insert screws from the front of the cabinet. For the 3U rails shown
in Figure 7, insert two screws into the rail’s two middle threaded screw holes. For the 2U rails
shown in Figure 8, insert one screw into the rail’s bottom threaded screw hole.
Rear
Detail

Insert the
alignment pins

Alignment pins

Front

2 screws

2 screws

R
VNX-000216

2 screws

Figure 7 Installing the 3U DAE rails

12 VNXe3300 Installation Guide

 2 screws
Threaded
screw hole

Front

Alignment pins
L

1 screw Rear detail

1 screw Alignment pins

2 screws

VNX-000755

Figure 8 Installing the 2U DAE rails

4. Insert two retention screws from the back of the cabinet to attach the rail.
5. Repeat steps 2-4 to attach the right DAE rail, making sure that the right rail is level with the left
rail
6. Tighten the rail screws at both the front and back of the cabinet.

Install the disk array enclosures

1. Slide the disk array enclosure (DAE) into the DAE rails in the cabinet as shown in Figure 9 on
page 14 (3U) or Figure 10 on page 15 (2U).

2. Insert the four screws through the DAE front bracket screw holes and into the cabinet. It may
be easier to install the screws working in a diagonal pattern, such as bottom left and top right,
bottom right and top left.

Install Disk Array Enclosures (DAEs) 13

 3. When the DAE is in place, tighten all of the screws.

Front

re
lo su
e nc
r ray
s k-a
Di

re
lo su
nc
re
s so
o ce
-pr
D isk

VNXe-000767

4 screws hold the

component in the cabinet
(2 per side)

Figure 9 Installing a 3U DAE

14 VNXe3300 Installation Guide

 Front

Front detail

Brackets are attached

to the components

VNX-000756

Figure 10 Installing a 2U DAE

4. Repeat as necessary for additional DAEs.

Cable the DPE to DAE

Cabling between the DPE and DAEs uses Serial Attached SCSI (SAS) cables. The connectors on
SAS cables have icons indicating the port for each end. The cables connect from ports marked by
diamonds to ports marked by circles . Make sure the cables are installed properly and

Cable the DPE to DAE 15

 connected securely. Cable labels are included in a cable label kit should you wish to attach the
labels to the cables as you install them. Labeling the cables may assist in troubleshooting if a
problem arises in the future.

SP A SAS 0 A LCC A

SP B SAS 0 B LCC B

Figure 11 SAS cables

1. Locate the SAS cables.

2. Connect SP A SAS Port 0 to DAE 1 Link Controller Card (LCC) A. A

3. Connect SP B SAS Port 0 to DAE 1 LCC B. B For connection to a 3U DAE, see Figure 12. For
connection to a 2U DAE, see Figure 13 on page 17.

LCC B
DAE
6Gb SAS

B #
X4

6Gb SAS
X4

A #

LCC A
LCC B

LCC A
B
DPE B
A
A
1 GbE 1 GbE
iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5

6Gb SAS 1 X4 6Gb SAS 1 X4

0 X4 0 X4

SP A SAS 0
SP B SAS 0

Figure 12 SAS cabling between the DPE and the first DAE (3U)

16 VNXe3300 Installation Guide

 Rear
#

X4
LCC B
B

SAS
6 Gb
LCC B LCC A

6 Gb
SAS
A

X4
#

B
LCC A
DPE B A
1 GbE 1 GbE
iSCSI iSCSI

6Gb SAS
TOE

1 X4
2 3 4 5

A 6Gb SAS
TOE

1 X4
2 3 4 5

0 X4 0 X4

SP A SAS 0
SP B SAS 0
VNXe-000761

Figure 13 SAS cabling between the DPE and the first DAE (2U)

All DAEs in the system are connected to the same bus. As a result, to connect additional DAEs,
connect cables from the LCC SAS port on a DAE (marked with diamonds) to the LCC SAS ports
on the next DAE (marked with circles). Continue this pattern up to the maximum number of
DAEs and disks.

Cable the DPE to DAE 17

Attach storage processors to the network
1. Locate four CAT5e or better Ethernet cables.
2. Connect two Ethernet cables from the RJ45 ports labeled management to the LAN from
which you will configure the VNXe3300 system.
3. Connect two Ethernet cables from Ethernet port 2 to the LAN from which you will access your
data on the VNXe system.

Note: The SP A and SP B network data ports must be connected on the same subnet. In general, both SPs
should have mirrored configurations in order to provide Failover.

3
2

2
1

1
B A
0

0
1 GbE 1 GbE
iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5
6Gb 1 X4 6Gb 1 X4
SAS SAS

0 X4 0 X4

SP B MGMT SP B DATA SP A MGMT SP A DATA

LAN

VNX-000784

Figure 14 Cabling the storage processors to the network

Note: Additional information about the ports and cabling is available in the VNXe3300 Hardware
Information Guide.

18 VNXe3300 Installation Guide

Power up
Note: AC powered installation is shown here. For DC power, refer to the DC-powered VNXe3300 Enclosures
Installation and Operation Guide.

1. Verify that the cabinet circuit breakers are in the On position and power is connected to the
cabinet.
2. For each power cable, plug the cable into the system component, secure it with the clip as
shown in Figure 15, and then plug the other end of the cable into the PDU.
a. Connect the power supply for SP A to Power Distribution Unit (PDU) A as shown in Figure 16
on page 20. A

1 22

VNXe-000765

Figure 15 Power cable clips

b. Connect the power supply for SP B to PDU B. B

c. Connect the power cable for LCC A to PDU A. C
d. Connect the power cable for LCC B to PDU B. D
3. Repeat steps C and D as appropriate for all other DAEs.

Power up 19
 Note: DAE power cables are normally longer than the power cables for the DPE.

Disk-array enclosure

PDU B PDU A

6Gb SAS
B #

X4

6Gb SAS
X4
A #

3
3

3
A

2
2

2
B

1
1

1
B A

0
0

0
1 GbE 1 GbE
iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5

6Gb SAS 1 X4 6Gb SAS 1 X4

0 X4 0 X4

Disk processor enclosure

Figure 16 Power up sequence

The enclosures start powering up immediately once they are connected to AC power.
4. Dress the cables as necessary.
It takes approximately 10-15 minutes for the system to power up. Monitor the system as it powers
up. The LEDs will show the progression of the power. Green, blue, and amber activity lights blink
during the power-on period. The SP Power LEDs will then become steady ON.

Note: For information about powering down the system, see “Shut down the system” in the Unisphere
online help system.

20 VNXe3300 Installation Guide

Verify status LEDs
The illustrations and table below call out only the LEDs that you need to verify to ensure that the
system powered up correctly.
DPE Rear View
Power Power

3
3

2
2

1
1
B

0
0
1 GbE 1 GbE

A
iSCSI iSCSI
TOE 2 3 4 5 TOE 2 3 4 5

6Gb SAS 1 X4 6Gb SAS 1 X4

0 X4 0 X4

SP Power SP Status Ethernet I/O SP Power SP Status Ethernet I/O

VNXe-000764

Figure 17 DPE Rear LEDs

Physical indications that the storage system is up and running without error are listed in Table 1
and are shown in Figure 17 and Figure 18.

Table 1 LEDs to verify

Light Emitting Diodes Location Status Color

SP A/B Power DPE Rear • On • Green

SP Fault/Status DPE Rear • On • Blue or flashing1
Ethernet I/O DPE Rear • On • Green
DPE Power DPE Front • On • Blue
Vault drives (disks 0-3) DPE Front • On • Green
1. The SP Fault/Status LED will be solid blue after power on if a management IP address has been
assigned. It will be blue with a flashing amber every three seconds after power on when the system has no
management IP address assigned.

Verify status LEDs 21

 The VNXe3300 Hardware Information Guide provides more details on all system LEDs.
DPE fault/status DPE Power
3U, 15 disk DPE front

SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS

Disk drive Disk drive

power fault/status

3U, 25 disk DPE front DPE fault/status DPE Power

Disk drive Disk drive

power fault/status

Figure 18 DPE Front LEDs

IMPORTANT
Ensure the power-up is complete and that the system is ready before you continue.

22 VNXe3300 Installation Guide

Attach the bezels
1. Locate the bezels for each installed component.
2. Attach the bezel that corresponds to each component. Each bezel can be locked in place by
turning the key one quarter-turn clockwise.

Front

V
N
X

S
E
R
I
E
VNXe-000762
S

Press to attach
the bezels

Figure 19 Attaching the bezels

Note: 2U bezels attach in the same way as the 3U bezels shown in Figure 19.

Attach the bezels 23

 Connect
After you finish installing, cabling, and powering up the system, the system must acquire an IP
address for its management interface before you can register, license, or configure it. You can
assign an IP address to a VNXe system in the following ways:
◆ If you are running VNXe on a dynamic network that includes DHCP servers, DNS servers, and
Dynamic DNS services, the management IP address can be assigned automatically as
explained in “Automatically Assigning a Dynamic VNXe Management Port IP Address”.
◆ If you are not running the VNXe in a network that supports DHCP or you would rather manually
assign a static IP address, you must install and run the VNXe Connection Utility as explained
in “Manually Assigning a Static VNXe Management Port IP Address”.

Automatically Assigning a Dynamic VNXe Management Port IP

Address
Assigning an IP address to a VNXe system management port dynamically requires the following:
◆ Network DNS server (with dynamic DNS services enabled)
◆ Network DHCP server
◆ Connectivity between the VNXe system, the DHCP server, and the DNS server

The DHCP server must be configured to automatically register DHCP clients with Dynamic DNS
services. By default, the VNXe system management port is configured to use DHCP for IP
assignment and will accept an IP address offered by a network DHCP server.

Perform the following steps to automatically assign an IP address to your VNXe system
management port:
1. After you power up the VNXe system check the status of the SP fault/status LEDs. If the SP
fault/status LEDs are solid blue, a management IP address has been assigned. If the
fault/status LEDs are blue and flash amber every three seconds, no management IP address
has been assigned. If the SP Fault/Status LEDs are blue and flashing, check the connectivity
between the system, the DNS server, and the DHCP server. You can also manually assign an IP
address to the management port as described in “Manually Assigning a Static VNXe Management
Port IP Address” on page 25.

2. Open a web browser and access the VNXe management interface specifying the following as a
URL in the browser's address bar:
serial_number.domain

24 VNXe3300 Installation Guide

 Where:

URL string Description

serial_number Serial number of your VNXe. You can find this in the packing materials
that came with your VNXe (for example, FM100000000017). It is also on
the PSNT tag on the back of the DPE.
domain Network domain on which the VNXe system is located (for example,
mylab.emc.com)

Based on the examples provided in the table, the URL to the VNXe system would be:
FM100000000017.mylab.emc.com.

Note: If a certificate error appears, follow the instructions in your browser to bypass the error.

3. Continue with the steps outlined in the VNXe Quick Start poster. The VNXe Quick Start poster
provides an overview of the steps remaining to configure, register, license, and update the
software on your system.

Manually Assigning a Static VNXe Management Port IP Address

If you want to manually assign a static IP address for the VNXe system management port, you
must install and run the VNXe Connection Utility. The VNXe Connection Utility assigns a network
address to the VNXe system.
1. Download and run the VNXe Connection Utility software.
a. Download the VNXe Connection Utility installation program from EMC.com/vnxesupport
(under Downloads).
b. Install the VNXe Connection Utility software on a Windows computer. To use the Auto
Discover method discussed below, install on a computer in the same subnet as the VNXe
management port.
c. Launch the VNXe Connection Utility (under Windows, Start > Programs > EMC >
ConnectionUtility).

Note: If the Windows system where you install the Connection utility is not on the same subnet as the VNXe
system, you must use the Manual Configuration method in Step 2.

2. Use the Connection Utility to assign a Management IP address to your VNXe system.
After running the VNXe Connection Utility, select one of the following options:
◆ Select Auto Discover (recommended) and click Next to assign a Management IP address to a
VNXe system on the local subnet.
a. View VNXe systems on the subnet, select the Product ID/SN of an active VNXe system, and
click Next. If you do not see your VNXe system, click Discover to scan the subnet again.

Manually Assigning a Static VNXe Management Port IP Address 25

 b. Specify a name, an IP address, subnet mask, and default gateway for the VNXe system, and
click Next.
c. The Configuration Summary screen appears. When all entries are complete, click Finish.
The Configuring the VNXe Device screen appears while the settings are implemented. The
setup can take up to 10 minutes.
d. Click the Start Unisphere button to log in to Unisphere on the selected system.
◆ Or Select Manual Configuration and click Next to assign a Management IP address to a VNXe
system on another subnet.
a. Specify a name, an IP address, subnet mask, and default gateway for the VNXe system and
then click Save file to flash drive.
b. Connect the flash drive to the USB port on either storage processor of the VNXe system to
assign the IP address to the system.
c. Open a web browser to the IP address assigned to the VNXe system.
3. Continue with the steps in the VNXe Quick Start poster. The VNXe Quick Start poster provides
an overview of the steps remaining to configure, register, license, and update the software on
your system.

26 VNXe3300 Installation Guide