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Standard Operating Proced ure SANOFI k,

Cleaning Operation at Distribution Centers

01 Sep 2012

30 Aug 2012 sanofi-aventis Bangladesh Limited

0J, 0q. W tt/

Thakur lshtiaque Uddin

Ahmed

Supply Chain

Director Supply Chain

Ref A/a' DST/GAM/SAPD1 1-O2

Standard Operating Procedure sAN OF, j
1. Purpose:
The purpose of this SOP is to ensure cleaning operation at Distribution Centers (DC) is done properly
and regularly.

2. Scope:
This SOP is applicable for cleaning of all DCs across the country. This SOP describes the procedure
for cleaning of all areas of DC such as Warehouse, General Office, Wash Room, Kitchen, Office
Surrounding and Delivery Van" The procedure gives special emphasis on cleaning of DC Warehouse
including its Floor, Ceiling, Wall, Cool Room, Cold RoomlRefrigerator, Cold box, Rack, Pallet and
other Equipments.

3. Responsibilities:
Person Responsibility

a) Clean specific area as per the procedure described in this SOP.

Assigned Person for b) Clean the area as per the prescribed frequency (Annexure-1 ).
Cleaning (Cleaner)
c) Record the cleaning activity in log sheet (as per Annexure-2) immediately
after cleaning is completed.

Supervising Person for a) Train the cleaner on the procedure described in this SOP.
Cleaning (Area Specifi c)
b) Remain present during cleaning of sensitive area (at height and
Customer Service Officer refrigerators).
(cso) c) Check specified area after the cleaning is completed.
/ Distribution Officer Accounts
(DoA) / d) Provide necessary feedback to cleaner (if required).
Distribution Officer
Warehouse (DOW) e) Sign the log book (as per Annexure-1 ).

d) Provide necessary logistics support for cleaning operation at DC.

e) Ensure'cleaning is being performed as per the SOP.
f) Ensure the record is maintained for cleaning operation.

Area Distribution Manager S) Ensure the cleaning operations comply with HSE requirements.
h) Ensure necessary safety and security measures during cleaning
operation.
i) Ensure proper supervision of cleaning activities as described for specified
area in Annexure- 1.

j) Check and ensure cGMP, cGDP and Global Quality Standards (GOS)
Asst. Manager Distribution requirements are met in cleaning of DC.
I
Asst. Manager Supply k) Conduct periodic audit and inspect to ensure that this SOP is followed in
Chain Quality cleaning of DC.

Paae 2 of I Ref Alo' DIST/GAMISOP/O1 1-02

Standard Operating Procedure SAN OFI 1
4. Safety:
4.1 Use Personal Protective Equipment (PPE) as appropriate such as gloves and antislip shoes
while performing cleaning operation.
4.2 Follow ergonomic techniques as per HSE guidelines.

4.3 Use safety ladder when cleaning any area at height.

4.4 Affix caution stand with poster such as "Wet Floor! Do not use to avoid slip or fall" etc.

5. Gleaning Solution:

5.1 Washing Solution: When necessary, prepare 2.5o/o wlv ( 2.5 gram detergent in 100m1 water i.e
25 gram detergent in 1 liter water) , detergent (et)-water mixture as required in a PVC drum and
use little by little in a bucket.

5.2 Disinfectant Solution: Wherever necessary, use 1olo v/v (1ml Detol or Savlon in 100 mlwater i.e.
10 ml Detol or Savlon in 1 liter water) Detol or Savlon solution alternatively.

6. Procedure:
Specific cleaning process for each area as detailed below has to be followed to ensure proper
cleaning.

Minimum
st# Area
Freouencv
Method / Steps of Cleaning

6.1.1 Block the area to be cleaned from pedestrian

use by using caution stand.
Floor Weekly 6.1.2 Sweep-off and dispose the dust, dirt and other
cleaning solid material using a brush/broom.
(Main (daily or 23
Warehouse, days in a 6.1.3 Repeat step 6.1.2 successively until the dust is
6.1 Restricted Store, week if removed from floor.
Document needed) 6.1.4 Wipe the floor with a wel cotton brush
Archive, General successively with washing solution.
Office and
Kitchen) 6.1.5 Wipe the floor with wet cotton brush
successively with normal water.
6.1.6 Let the air flow dry up floor.

6.2.1 Clean the dusts using a brush and dispose the

Walls and dust. Use long handle broom for cleaning over
Ceiling, man height. lf requires, use safety ladder for
Manual cleaning at height. ( or Lean against a slanting
6.2 Monthly
Equipments post by tied)
(Ladder and
Trolley) 6.2.2 lf required clean the equipments with wet cloth
with washing solution.

DlsT/GAM/SOP/O11-O2
Standard Operating Procedure SANOFI t
Minimum
sl# Area
Freouencv
Method / Steps of Cleaning

6.3"1 Sprinkle water lo make the sink and basin wet.

6.3.2 Scatter some washing powder (normal
detergent for regular dirt and Harpic powder for
cleaning strong dirt).

Kitchen Sink 6.3.3 Brush up the areas for few minutes with a
Weekly brush with plastic bristle.
6.3 and Washroom
Cleaning
Basin 6.3.4 Keep the area with suds/foam formed for few
minutes so that washing powderldetergent
works on dirt.
6.3.5 Wash the area wtth enough water.
6.3.6 Wipe the area with wet cotton/cloth.

6.4.1 Make the pan and commode wet with water.

6.4.2 Spray Harpic liquid over total area of pan or
commode.
Pan and
Weekly 6.4.3 Brush the area with dedicated long handle
6.4 Commode of
Cleaning brush for washroom and keep the suds/foam
Wash Room
for at least 15 minutes so that the liquid
cleaning agents work on dirt.
6.4.4 Flush/rinse the area with plenty of water.

6.5.1 Clean the dusts using a brush and dispose the

Weekly dust-
6.5 Racks
Cleaning 6.5.2 lf required clean the racks with wet cloth with
washing solution.

Wooden Pallet:
6.6.1 Sweep off the dust from wooden pallet by a
brush or broom and dispose the dust.
Plastic Pallet:
Weekly
6.6 Pallets
Cleaning
6.6.2 Rinse/sink the plastic pallet in water.
6.6.3 Wipe the pallet with wet cotton with washing
solution.
6.6.4 Wash it by spraying water.
6.6.5 Let the pallet dry under free air flow.

6.7.1 Sweep off the dust and other solid material with
a brush/broom from floor.
6.7.2 Repeat the step (6.7.1) successively until the
dust is removed from the floor of cool room and
dispose the dust.
Fortnightly
6.7 Cool Room
cleaning 6.7.3 Wipe-off the floor with wet brush/cotton cloth
using washing solution.
6.7.4 Wipe-off the floor with wet brushlcotton cloth
using normalwater.
6.7.5 Let the area dry under air flow for tyu minutes.

Peae 4 of 8 Ref No DBT/GAM/SOP/O11-O2

Standard Operating Procedure SANOFI I
Minimum
sl# Area
Frequencv
Method / Steps of Cleaning

6.8.1 Wash the outside, shelves and drawer of

refrigerator with a sponge or dish cloth using
RefrigeratorslC Monthly washing solution.
6.8
old Room Cleaning
6.8.2 Wipe-off the outside, shelves and drawers with
wet brush/cotton cloth with normalwater.

6.9.1 Wipe-offthe dust with a soft cloth/brush.

6.9"2 Rinse inner and outer surface of cold box with
water.
6.9.3 Scatter some washing powder (normal
6.9
Cold Box Fortnightly detergent) on the surface of cold box.
(Plastic) Cleaning
6.9.4 Brush cold box with a cotton brush/sponge and
wait for few minutes.
6.9.5 Rinse/wash the cold box with plenty of water.
6.9.6 Let the cold box dry up in the open air.

6.10.1 Sweep-off outside of the walls of office

surrounding by a broom.

6.10
Office Monthly 6.10.2 Remove any unwanted material like grasses,
Surrounding cleaning trees from the ground of office surroundings.
6.10.3 Clean drainage system nearest the boundary
wall with the help of professional sweeper.

6.11.1 Sweep-off the dust with duster from inside of

delivery van and dispose the dust.
6.11.2 Sweep-off the dust with duster from outer
surface of delivery van and dispose the dust
6.11.3 Spray water on outer surface of delivery van to
Daily make wet.
6.12 Delivery Van
Cleaning 6.11.4 Scatter some washing powder (normal
detergent/Jet) on the outer surface of delivery
van.
6.11.5 Brush the outer area with cotton brush and wait
for few minutes.
6.11.6 Wash away the outer area by spraying water.

Authoized By:

Paoe 5 of I Pcf tuo' DIST/GAM/SOP/O1 1-02

Standard Operating Procedure SANOFI t
7. Recording:
7.1 To ensue proper cleaning at appropriate frequency each DC will display the Cleaning Schedule
as format specified in Annexure-1.

7.2 ADM will ensure that each section is recording the cleaning operations on daily basis in a register
as format specified in Annexure-2. ADM will check and review the record of cleaning register at
least once in a month.

7.3 Cleaning Record of Delivery van has to be recorded in specified Vehicle Log Book by driver. ADM
has to check and review the cleaning records and inspect physically the cleanliness of delivery
van once in a month.

7.4 Cleaning Register and Vehicle Log Book have to be preserved as per the Documentation and
Archiving guidelines.

Document History:

Ref. Document Date Prepared By Reason for Revision

Md. Solaiman
DtsT/soP/o11101 July,2009
Hossain
l.lnclusion of Point:6.3 to 6.4& 6.6
Md. Solaiman to 6.12
DIST/GAM/SOP/011/02 August, 2012
Hossain 2. lnclusion of Annexure-1

Paoe 6 of I Ref No' DIST/GAM/SOP/O1 1-O2

Standard Operating Procedure SAN OFI 1
Annexure-1:
Distribution Center Cleaning Schedule

DC: I Dhaka Last Update: | 16 July 2012

Week Plan
SI Area Frq. Monitor Renrark
Sat Sun Mon Tue Wed Thu

1 General Office Daily ADM

ln route delivery freq

2 Delivery Van Daily ADM
as appropriate.

J Main Warehouse

Floor & Loading

Daily DOW Sweeping all rooms
Bay

Pallets & Racks Weekly DOW Every Sunday

s
Equipments Monthly DOW 1 Sunday

Wall & Ceiling Monthly DOW 1o Sunday

4 Restricted Store Monthly DOW 1 " Sunday

5 Refrigerator Monthly DOW 1't Wednesday

o Cold Box Fortnightly DOW 1o & 3'd Wednesday

7 Cool Room Fodnightly DOW 1o & 3'd wednesday

Clean all wash

I Wash Rooms Weekly cso rooms

I Kitchen Area Weekly cso Every Sunday

'10 Document Archive Monthly DOA 1 "t Sunday

'l-'Sunday
11 Office Surrounding Monthly DOA lncluding outer walls
and drainaoe.

DOW cso DOA ADM

Name:

Signature:

Date:

Paae 7 of I Ref fuo n$T/GAM|SOP/q11-02

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