Oral Communication

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Oral Communication

What is oral communication?

Oral communication is the exchange of information and ideas through spoken


word. It can be directly in person in a face-to-face interaction or through an
electronic device such as a phone or radio. The most effective way for
businesses to transmit information verbally is through oral communication
such as a staff meeting.

The importance of oral communication

Oral communication is important for learning and understanding those in


your environment. It is a fundamental aspect of learning a language and helps
solve problems, quickly exchange information, and convey emotion in a
conversation. Listening and speaking skills are used personally and
professionally, on a daily basis.

The 5 elements of oral communication

1. Sender. The sender is the person who initiates communication to


the receiver.
2. Medium. The medium is the format in which the message is
being sent. For example, a voicemail, a face-to-face conversation
or a presentation.
3. Channel. The channel is the platform in which the message is
delivered. For example, a podcast, a telephone or a meeting.
4. Receiver. The receiver listens and decodes the message sent by
the sender. The receiver then generates feedback for the sender in
response to the message.
5. Feedback. This final stage is the reaction of the receiver, such as
oral or written communication, No response from the receiver is
also a type of feedback. This completes the entire oral
communication cycle.

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