Chapters 11 & 13 Individual Quiz - Answers
Chapters 11 & 13 Individual Quiz - Answers
Chapters 11 & 13 Individual Quiz - Answers
Exhibit 11.1
Honest Al's Used Cars wants to predict how many cars are sold each month.
He has collected data for 12 months. He needs your help in analyzing this
data using moving averages.
A B C
1 Number of 4-Month
3 1 70
4 2 80
5 3 66
6 4 74
7 5 64
8 6 76 71.00
9 7 72 70.00
10 8 82 71.50
Click Save
11 and Submit to9 save and submit.
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73.50
12 10 76 78.00
13 11 84 78.00
14 12 80 81.00
15 13
16 14
17
18 MSE 40.59
Refer to Exhibit 11.1. What formula should be entered in cell C13 to compute
the 4-month moving average forecast for month 11?
a. =AVERAGE(A9:A12)
b. =AVERAGE(B9:B12)/4
c. =AVERAGE(B7+B10)
d. =AVERAGE(B9:B12)
Exhibit 11.1
Honest Al's Used Cars wants to predict how many cars are sold each month.
He has collected data for 12 months. He needs your help in analyzing this
data using moving averages.
A B C
1 Number of 4-Month
3 1 70
4 2 80
5 3 66
6 4 74
7 5 64
8 6 76 71.00
9 7 72 70.00
10 8 82 71.50
11 9 82 73.50
12 10 76 78.00
13 11 84 78.00
14 12 80 81.00
15 13
16 14
17
18 MSE 40.59
Refer to Exhibit 11.1. What Excel function will compute the mean squared
error in cell C18 of the spreadsheet?
a. =SUMXMY2(B7:B14,C7:C14)/COUNT(C7:C14)
b. =SUMXMY2(B7:B14,C7:C14)
c. =SUMPRODUCT(B7:B14,C7:C14)/COUNT(C7:C14)
d. =SUMXMY2(B3:B14,C3:C14)/COUNT(C3:C14)
Exhibit 11.1
Honest Al's Used Cars wants to predict how many cars are sold each month.
He has collected data for 12 months. He needs your help in analyzing this
data using moving averages.
A B C
1 Number of 4-Month
3 1 70
4 2 80
5 3 66
6 4 74
7 5 64
8 6 76 71.00
9 7 72 70.00
10 8 82 71.50
11 9 82 73.50
12 10 76 78.00
13 11 84 78.00
14 12 80 81.00
15 13
16 14
17
18 MSE 40.59
Refer to Exhibit 11.1. What would be the forecasted values for time periods
13 and 14?
a. 81.00 and 79.50.
b. 78.00 and 78.00.
c. 80.50 and 80.00.
d. 80.50 and 80.13.
Exhibit 11.7
Joe's Sporting Goods wants to forecast quarterly sales figures using Holt's
method. The store has collected 12 quarters of data and needs your help to
analyze the data.
A B C D E F G H I J
16 31877.0
Exhibit 11.8
Joe's Sporting Goods wants to forecast quarterly sales figures using Winter's
method. The store has collected 12 quarters of data and needs your help to
analyze the data.
A B C D E F G H
3 1 1 1 284
4 2 2 184
5 3 3 365
6 4 4 492
7 2 1 5 485
15
16 MSE 28,474.73
17 alpha 0.2
18 beta 0.3
19 gamma 0.1
20
Joe's Copy Center has 10 copiers. They break down and require service quite
often. Time between breakdowns follows an exponential distribution for each
copier. The repair person services machines as quickly as possible, but the
service time follows an exponential distribution. What type of system is it?
a. M/M/1 with Finite Population
b. M/M/1
c. M/M/10
d. M/M/1 with Finite Queue
The M/D/1 model results can be derived from which of the following
systems?
a. M/M/2 with finite queue length.
b. M/G/1 with μ = 0
c. M/M/1 with λ = 0
d. M/G/1 with σ = 0
The customer service desk at Joe's Discount Electronics store receives 2 customers per hour on average. On
average, each customer requires 15minutes for service. The customer service desk is staffed by a single
person. What is the average time a customer spends in the customer service area if modeled as an M/M/1
queuing system?
For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac).
Arial 3 (12pt)
The average time a customer spends in the customer service area is 15 minutes.
Path: p Words:14
QUESTION 9 2 points Saved
The customer service desk at Joe's Discount Electronics store receives 2 customers per hour on average. On
average, each customer requires 15minutes for service. The customer service desk is staffed by a single
person. What is the average number of customers in the customer service area, if modeled as an M/M/1
queuing system?
For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac).
Arial 3 (12pt)
Path: p Words:12
What is the mean arrival rate based on the following 8 arrival rate
observations?
a. 5
b. 4
c. 6
d. 3