Hardware Requirements Guide PUBLIC

SAP Business One

Document Version: 1.15 – 2020-02-03

SAP Business One Hardware Requirements Guide

Release 9.0 and higher
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Document History

Version Date Change

1.0 2014-02-18 Release Version

1.01 2014-05-08 SAP Note 1787431 link added on XL Reporter platform support restrictions

1.02 2014-07-14 Latest News added and SAP Business One 9.1 added to the overview list and
requirements updated

1.03 2014-07-23 Minimum Hardware Requirements updated

1.04 2014-08-25 Feedback on network bandwidth incorporated

1.05 2015-08-21 Processor details updated

1.06 2015-12-03 Overview updated for SAP Business One 9.2

1.07 2015-12-08 Workstation display settings updated for SAP Business One 9.0 / 9.1 / 9.2 as
well as support information on Internet Explorer as stipulated by Microsoft

1.08 2016-03-09 Network bandwidth and latency information updated

1.09 2016-03-17 Network requirements for SAP HANA system replication scenarios added

1.10 2016-05-20 Microsoft Office 2016 support information and Microsoft .NET Framework
4.5.2 requirements added

1.11 2017-08-23 Overview updated for SAP Business One 9.3

1.12 2017-11-10 Referenced the Intercompany Integration Solution Sizing Guide

1.13 2018-02-02 Updated links and release family reference

1.14 2019-12-18 Updated for SAP Business One 10.0

1.15 2020-02-03 Updated components Display and Drive, added server footnote for SAP HANA

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Table of Contents

1 Hardware Requirements Guide ................................................................................................... 5

1.1 Disclaimers............................................................................................................................................. 5

2 SAP Business One ......................................................................................................................... 6

2.1 Minimum Hardware Requirements for Non-hosted Environments .................................................. 6
2.1.1 SAP Business One Servers .................................................................................................. 6
2.1.2 SAP Business One Workstations ......................................................................................... 7
2.2 Minimum Hardware Requirements for the Integration Component 1.0 for SAP Business One .... 8
2.2.1 Footnotes ............................................................................................................................... 8
2.3 RAM Requirements for SAP Add-Ons ................................................................................................. 9
2.3.1 Footnotes ............................................................................................................................... 9
2.4 Hardware Requirements for Hosted Environments ......................................................................... 10
2.4.1 RAM Requirements ............................................................................................................. 10
2.4.2 Processor and Network Bandwidth.................................................................................... 11
2.5 Additional System Requirements .......................................................................................................12
2.5.1 Software Requirements – Server .......................................................................................12
2.5.2 Software Requirements – Client ........................................................................................12

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1 Hardware Requirements Guide

The hardware requirements listed in this document apply to SAP Business One software in general and are
independent of underlying database, except for the footnotes applicable for SAP HANA.

The minimum hardware requirements in this guide are recommendations to support operational processes at a
minimal level. Applications with a high transaction volume or the execution of detailed reports have higher
requirements.

1.1 Disclaimers

• SAP delivers support only for selected releases at its own discretion, based on the business impact and
the complexity of implementation.

• This document is provided for reference purposes only and does not represent a binding current
commitment.

• In general, only English language platform versions are supported. Platform versions in other languages
are generally supported if there are no issues specific to the platform versions in the other languages.

• SAP does not issue support statements for SAP Business One on virtualization software as the
responsibility for operating system compatibility lies with virtualization software vendors. SAP Business
One runs on virtualization software just as it runs on non-virtualized operating system platforms.

• SAP Business One is only tested on major versions of Microsoft operating systems, databases and Office
software products. Service Packs delivered by Microsoft in the course of a product's lifecycle are not
tested separately but are automatically supported for SAP Business One.

• SAP investigates issues with Microsoft Service Packs on a case-by-case basis as a program error.

• For inquiries concerning supported platforms, open a ticket under the component SBO-CRO-PLT
through the Support Launchpad for SAP Business One. For platform-related information specific to SAP
Business One XL Reporter, read SAP Note 1787431.

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2 SAP Business One

2.1 Minimum Hardware Requirements for Non-hosted

Environments

2.1.1 SAP Business One Servers

Component 9.0 / 9.1 / 9.2 / 9.3 / 10.0

Processor (1, 2) 1 x Intel® Xeon® E3 (or equivalent)

4 GB (minimum)
Memory (2)
16 ~ 32 GB (recommended)

System partition 32 GB
Hard Disk (2)
Data partition 10 GB

2.1.1.1 Footnotes
(1)
Dual-core processors are supported by SAP Business One on the client and server sides.
(2)
For SAP HANA, refer to SAP Note 2382775 for minimum requirements and hardware certification.

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2.1.2 SAP Business One Workstations

Component 9.0 / 9.1 / 9.2 / 9.3 / 10.0

Processor (1) 1 x Intel® Core® i3 (or equivalent)

2 GB (minimum)
Memory (2)
4 ~ 8 GB (recommended)

System partition 32 GB
Hard Disk
Data partition 10 GB

Drive DVD-ROM

Display 1280 x 800 pixels with 24-bit colors or higher

2.1.2.1 Footnotes
(1)
Dual-core processors are supported by SAP Business One on the client and server sides.
(2)
Some add-ons may require additional memory, for specific requirements contact your solution provider.

Recommendation
Memory consumption for add-ons can be significantly reduced by using the connection interface that is
provided with SDK 2007 A.

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2.2 Minimum Hardware Requirements for the Integration
Component 1.0 for SAP Business One

Integration Component 1.0

Database system 2 GB

Memory Operating system 1 GB

Integration component 1 GB (1)

2.2.1 Footnotes

When using a 64-bit operating system, the default value for the integration component for SAP Business One is
(1)

set to 2 GB.

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2.3 RAM Requirements for SAP Add-Ons

Add-On 9.0 / 9.1 / 9.2 / 9.3 / 10.0

BTHF No longer supported

Copy Express Merged into the SAP Business One application

DATEV 25 MB ~ 70 MB (1)

ELSTER 30 MB ~ 50 MB (1)

Fixed Assets Merged into the SAP Business One application

Format Definition 30 MB ~ 150 MB (1)

Consult the Intercompany Integration Solution

Intercompany Integration Solution sizing guide for information on hardware and
running the Intercompany Integration Solution.

Intrastat Merged into the SAP Business One application

Outlook Integration 25 MB ~ 70 MB (1)

Payment Engine
110 MB ~ 130 MB (1)
(including Cash & Bank)

XL Reporter No longer supported (2)

2.3.1 Footnotes
(1)
Use Multiple Add-On Mechanism to share a DI connection through UI API.
(2)
Read SAP Note 1787431 – Central Note for SAP Business One XL Reporter for more information.

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2.4 Hardware Requirements for Hosted Environments

2.4.1 RAM Requirements

Citrix XenApp Edition or Windows Terminal Services (WTS) hardware requirements are stipulated by the
manufacturer.

Recommendation
For WAN connections, use the Remote Desktop Protocol (RDP).

For each concurrent user:

• SAP Business One application – 1 GB

• Citrix or WTS Client Sessions – For recommended requirements, refer manufacturer documentation.

• For other applications like partner add-ons or e-mail clients, contact your solution provider for the
recommended requirements.

Example:

Your system is required to run:

• Microsoft Windows Server and Citrix Server – 8 GB

o For details, refer to the Microsoft Windows system requirements and the respective Citrix
document.

• 10 SAP Business One concurrent users

• Citrix session and partner add-on use – 0.25 GB per concurrent users

Calculate the required memory as follows:

• Each concurrent user requires 1 GB for SAP Business One + 0.25 GB for Citrix session and partner add-ons
= 1.25 GB

• Total memory required is 8 GB for Windows and Citrix server + 10 concurrent users x 1.25 GB for each user
= 20.5 GB

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2.4.2 Processor and Network Bandwidth

Processors:

• Each physical CPU core can support 5~8 SAP Business One concurrent users, which depends on actual CPU
performance.

• In a virtualized environment, each virtual CPU can support less than five SAP Business One concurrent users.

o Contact your solution provider for configuration details.

If, for example, other applications with a high transaction volume or long reports are executed, contact your
solution provider for recommended requirements.

Additional CPUs are required for third-party add-ons, format search and other extensions which consume
CPU resources. For partner, or project-specific, customizations and extensions, the CPU consumption needs
to be calculated through partner testing.

For CPU overcommitted cloud environments, run benchmark tools to determine the true CPU performance.

Network bandwidth for SAP Business One:

• Each concurrent user who is accessing Citrix or WTS sessions via WAN requires a minimum of 0.5 Mbps
external bandwidth.

Example:

For 32 concurrent users, an external bandwidth of 16 Mbps is required.

Network latency, screen resolution and other factors may impact Citrix or WTS sessions. Contact your
solution provider for configuration details.

Latency and bandwidth requirements for SAP Business One:

• All SAP Business One components must be installed on the “same LAN” (local area network). Placing client
and server in two different locations (e.g. VPN) has an impact on the performance of SAP Business One.
Thus, latency should be as low as possible (< 1 ms).

“Same LAN” means:

o Sufficient bandwidth > 100M

o Low latency < 1 ms

o Same WINS server

o Same local DNS server, if configured

o Same AD server, if AD is being used

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Network requirements for SAP HANA system replication scenarios:

• Refer to the SAP Help Portal for details on the network requirements, such as bandwidth and latency, for SAP
HANA system replication scenarios.

2.5 Additional System Requirements

2.5.1 Software Requirements – Server

Microsoft Internet Explorer 8.0 or higher

Microsoft Data Access Components 2.6 (MDAC) or higher

Note
As stipulated by Microsoft, beginning on January 12, 2016, only the most current version of Internet
Explorer available for a supported operating system receives technical support and security updates.

2.5.2 Software Requirements – Client

Microsoft Internet Explorer 8.0 or higher

Microsoft Data Access Components 2.6 (MDAC) or higher

Note
As stipulated by Microsoft, beginning on January 12, 2016, only the most current version of Internet
Explorer available for a supported operating system receives technical support and security updates.

Note
To send faxes from SAP Business One, it is recommended to install Microsoft Fax Services. Symantec
WinFax Pro 10.0 is no longer supported by Symantec but can be used with SAP Business One if already
installed.

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