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Statement of The Problem

This study aims to understand e-wallet usage among students in Angeles City. It seeks to describe respondents' demographic profiles, e-wallet usage habits, and perceptions of e-wallets. Specifically, it aims to understand respondents' generation, gender, occupation, preferred e-wallet platforms, frequency of use, purchase preferences using e-wallets, factors influencing e-wallet adoption, and reasons for not using e-wallets. The objective is to identify e-wallet usage frequency, reasons for use, preferred apps, why people prefer e-wallets over cash, and how to use e-wallets safely in Angeles City.

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467 views3 pages

Statement of The Problem

This study aims to understand e-wallet usage among students in Angeles City. It seeks to describe respondents' demographic profiles, e-wallet usage habits, and perceptions of e-wallets. Specifically, it aims to understand respondents' generation, gender, occupation, preferred e-wallet platforms, frequency of use, purchase preferences using e-wallets, factors influencing e-wallet adoption, and reasons for not using e-wallets. The objective is to identify e-wallet usage frequency, reasons for use, preferred apps, why people prefer e-wallets over cash, and how to use e-wallets safely in Angeles City.

Uploaded by

Shr Bn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Statement of the problem

E wallets are changing the traditional ways of making and receiving payments, doing
shopping, paying bills etc. Students belong to Generation-Z which wants fast food, fast
fuel and Facebook. This generation has grown up in a world with technology, connected
with social media networks using their smart phones and tablets. Though lot of
research work has been conducted on the use of e wallet little amount of research has
been done on the same with students as the respondents. This research study is a
humble attempt in this direction to know the preference of users in Angeles City towards
E wallets.

Specifically, this study aims to answer the following questions:

1. How may the demographic profile of the respondents be describe in terms of


1.1. Generation Classification
1.2. Sex
1.3. Occupation

2. How may the E wallet users’ profile of the respondents be described in terms
of?
2.1. E wallets application used for transactions
2.2. Frequency of patronage
2.3. Preference regarding usage of E wallets for purchasing goods/services

3. How may the general perception of users in Angeles City toward mostly used
of E wallets
3.1. Factors of refraining the usage of E wallets
3.2. Factors influencing adaption of E wallets
Part 1: Demographic profile
Direction: Provide appropriate answers to the following ( please do not leave any blank)
Complete Name (optional):

1.1 Generation Classifications:


o Silent Generation (born 1925-1945, age ranges 75-95) 
o Baby Boomer (born 1946-1964, age ranges 56-74) 
o Generation X (born 1965-1979, age ranges 41-55) 
o Generation Y / Millennial (born 1980-1994, age ranges 26-40)  
o iGen / Gen Z (born 1995-2012, age ranges 8-25) 
1.2
Sex:
o Male
o Female

1.3 Occupation

o Student
o Employed
o Vendors
o Others (please specify)

Part 2: E wallet users profile


Direction: Provide appropriate answers to the following ( please do not leave any blank)

2.1 E wallets application used for transactions

o Gcash
o Paymaya
o Shopeepay
o Paypal
o Others (please specify)

2.2 Frequency of patronage (using e wallet in a month)

o Once
o Twice
o Thrice
o More than thrice

2.3 Preference regarding usage of E wallets for purchasing goods/services

o Recharge
o Utility bill payments
o Transportations
o Food
o Online shopping
o Transfer money
o Any other
Part 3: General perception toward E wallet users
Direction: Provide appropriate answers to the following ( please do not leave any blank)

3.1 Factors of refraining the usage of E wallets

Refraining Determinant Strongly Disagre Undecide Agree Strongly


Disagree e d Agree
High cost of data access

Complexity (formats, codes.


Registration procedure
Concerned about the security of E
wallets (unauthorized use
transaction error, etc.)
Distrust (merchants, goods,
services)

3.2 Factors influencing adaption of E wallets

Adoption determinant Strongly Disagree Undecide Agree Strongly


Disagre d Agree
e
Instant Payments
Instant Refunds
One stop shop
Time Saving
Ease of use
Faster Transactions
Premium Offers

Objective of the study

a) T identify the frequency of E wallet usage among users in Angeles City


b) To study the reason of E wallet usage among users in Angeles City
c) To determine the preferred e wallet apps among users in Angeles City
d) This study aims to figure out why people nowadays love using e wallet compared
cash in hand
e) This research aims to know how to be risk free in using e wallet in Angeles city

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