Acer LCD Monitor

User's Guide
 Copyright © 2017. Acer Incorporated.
All Rights Reserved.

Acer LCD Monitor User Guide

English

Original Issue: 10/2017

Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.

Record the model number, serial number, purchase date and place of purchase information
in the space provided below. The serial number and model number are recorded on the
label affixed to your computer. All correspondence concerning your unit should include the
serial number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted,

in any form or by any means, electronically, mechanically, by photocopy, recording or
otherwise, without the prior written permission of Acer Incorporated.

Acer LCD Monitor User Guide

Model number: __________________________________

Serial number: ___________________________________
Date of purchase: ________________________________
Place of purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.
 iii

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the fluorescent light, the screen may flicker during
initial use. Turn off the power switch and then turn it on again to make
sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the
desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include
blemishes of 0.01% or less such as a missing pixel or a pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen
may remain after switching the image, when the same image is displayed
for hours. In this case, the screen is recovered slowly by changing the image
or turning off the power switch for a few hours.
• Acer monitor is purposed for video and visual display of information
obtained from electronic devices.

Information for your safety and

comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting
Connecting/disconnectingthe
thedevice
device
Observe thethe following
followingguidelines
guidelines when connecting
when connectingandand
disconnecting power
disconnecting adapter from
power
from
the LCDthemonitor:
LCD monitor:
•
• Make
Makesuresurethe
themonitor
monitor is isattached to to
attached its its
base before
base connecting
before the the
connecting power adapter to
power
the AC power outlet.
cord to the AC power outlet.
•• Make sure both the LCD monitor and the computer are turned off before connecting
• any
Make cable
sureorboth
unplugging
the LCD the power adapter.
monitor and the computer are turned off before
•• Ifconnecting
the systemanyhascable
multiple sources of power,
or unplugging disconnect
the power cord. power from the system by
unplugging all power adapters from the power supplies.
• If the system has multiple sources of power, disconnect power from the
system by unplugging all power cords from the power supplies.
iv

Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to
disconnect power from the equipment, be sure to unplug the power cord from
the electrical outlet.

Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably
and without distortion.
• After setting the volume level, do not increase it after your ears have
adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can't hear people speaking near you.

Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product
falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.
• To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage internal
devices.

Using electrical power

• This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total
• Do not overload a power outlet, strip or receptacle by plugging in too
ampere rating of the equipment plugged into the extension cord does not
many devices. The overall system load must not exceed 80% of the branch
exceed the extension cord ampere rating. Also, make sure that the total
circuit rating. If power strips are used, the load should not exceed 80% of
rating of all products plugged into the wall outlet does not exceed the fuse
the power strip's input rating. v
rating.
• This product's power cord is equipped with a three-wire grounded plug.
• Do not overload
ampere ofathepower outlet, plugged
strip or receptacle by plugging indoes
too not
The plugrating
only fits in a equipment
grounded power outlet. into Make
the extension
sure thecord
power outlet
many
exceed devices. The overall system load mustAlso,
not make
exceedsure80% of the branch
is properly grounded before inserting the power cord plug. Do not total
the extension cord ampere rating. that insert
circuit
rating rating.
of If power
all products strips are
plugged used,
into the
wallload
theoutlet. outletshould
does not exceed 80%
notelectrician of
thefor
fuse
the plug into a non-grounded power Contact your
the power strip's input rating.
rating.
details.
• This
Do notproduct's
overload power cordoutlet,
a power is equipped
strip orwith a three-wire
receptacle grounded
by plugging plug.
in too
The
many plug only fits
devices. Theinoverall
a grounded
systempower
load mustoutlet.
notMake
exceedsure theof
80% power outlet
the branch
is properly
circuit rating.grounded
Warning! If power before
strips inserting
The grounding are pin
used,is the
athe power cord plug.
loadfeature.
safety should not Do
exceed
Using not80%
a power insert
of
the plug
power into a non-grounded
strip's
outlet that input
is notrating.
properlypower outlet.may
grounded Contact
resultyour electrician
in electric shockfor
• details. and/or injury.
This product's power cord is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the power cord plug. Do not insert
the plug Warning! The grounding
into a non-grounded pin isoutlet.
power a safety feature.
Contact Using
your a powerfor
electrician
outlet that is not properly grounded may result in electric shock
details.Note: The grounding pin also provides good protection from
and/or injury.
unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.
Warning! The grounding pin is a safety feature. Using a power
• Use theoutlet
productthatonly
is not
withproperly grounded
the supplied power may resultcord
supply in electric shock
set. If you need
Note:
and/orThe grounding pin also provides good protection from
injury.
to replace the power cord set, make sure that the new power cord meets
unexpected noise produced by other nearby electrical devices that
the following requirements: detachable type, UL listed/CSA certified, type
may interfere with the performance of this product.
SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5
meters (15 feet) maximum length.
• Use theNote:
productTheonly with the
grounding pinsupplied powergood
also provides supply cord set. from
protection If you need
to replace the power
unexpected cord
noise set, make
produced bysure
other that the new
nearby powerdevices
electrical cord meets
that
Product servicing
the following
may requirements:
interfere with thedetachable
performance type,of UL
thislisted/CSA
product. certified, type
SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5
Do not attempt to service this product yourself, as opening or removing covers
• meters
Use theyou(15 feet) maximum
product length.
only withvoltage
the supplied
may expose to dangerous pointspower
or othersupply
risks.cord
Referset.
all If you need
servicing to
to replace
qualified servicethe power cord set, make sure that the new power cord meets
personnel.
Product
Unplug servicing
the following
this product
requirements: detachable type, UL listed/CSA certified, type
from the wall outlet and refer servicing to qualified service
SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5
personnel
Do not when:
attempt to service this product
meters (15 feet) maximum length.yourself, as opening or removing covers
•may expose
the poweryoucord or plug isvoltage
to dangerous damaged, cut or
points or other
frayedrisks. Refer all servicing to
•qualified
liquidservice personnel.
was spilled into the product
Product
• servicing
the product was exposed to rain or water
Unplug this product from the wall outlet and refer servicing to qualified service
•personnel
Do not theattempt
when:to
product service
has beenthis product
dropped yourself,
or the as opening
case has or removing covers
been damaged
may
• expose youcord
the power
product to dangerous
or plug
exhibits isvoltage
damaged,
a distinct points
change inor
cut or other
frayedrisks. Refer
performance, all servicing
indicating a needto
qualified service personnel.
• for service
liquid was spilled into the product
•Unplug
thethis
the product
product
product does
was from
notthe wall
operate
exposed outlet andafter
normally
to rain or water referfollowing
servicing the
to qualified
operating service
personnel when:
instructions
• the product has been dropped or the case has been damaged
• the power cord or plug is damaged, cut or frayed
• the product exhibits a distinct change in performance, indicating a need
• liquid was spilled into the product
for service
•• the
the product was
product doesexposed to rain
not operate or water
normally after following the operating
• the product
instructions has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need
for service
• the product does not operate normally after following the operating
instructions
vi

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may
result in damage and will often require extensive work by a
qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and
obey all signs and instructions. Potentially explosive atmospheres include areas
where you would normally be advised to turn off your vehicle engine. Sparks in
such areas could cause an explosion or fire resulting in bodily injury or even
death. Switch off the device near gas pumps at service stations. Observe
restrictions on the use of radio equipment in fuel depots, storage and
distribution areas; chemical plants; or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often, but not always,
marked. They include below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such as propane or butane),
and areas where the air contains chemicals or particles such as grain, dust or
metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.

IT Equipment Recycling Information

Acer is strongly committed to environmental protection and views recycling, in
the form of salvaging and disposal of used equipment, as one of the company's
top priorities in minimizing the burden placed on the environment.
We at Acer are very conscious of the environmental effects of our business and
strive to identify and provide the best working procedures to reduce the
environmental impact of our products.
For more information and help when recycling, please go to this website:
http://www.acer-group.com/public/Sustainability/

Visit www. acer-group .com for further information on the features and benefits
of our other products.
 vii

Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global environment,
please recycle. For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
http://www.acer‐group.com/public/Sustainability

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques.
Nevertheless, some pixels may occasionally misfire or appear as black or
red dots. This has no effect on the recorded image and does not constitute
a malfunction.
This product has been shipped enabled for power management:
• Activate display’s Sleep mode within 15 minutes of user inactivity.

viii • Activate computer’s Sleep mode within 30 minutes of user inactivity.

• Wake the computer from Sleep mode by pushing the power button.
This product has been shipped enabled for power management:
•
Tips and information for comfortable use
Activate display’s Sleep mode within 15 minutes of user inactivity.
• Activate computer’s Sleep mode within 30 minutes of user inactivity.
Computer
• users the
Wake maycomputer
complainfromof eyestrain and headaches
Sleep mode by pushingafter prolonged
the power use.
button.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress,
Tips and information for comfortable use
inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Computer users mayusage
Incorrect computer complain
may ofleadeyestrain
to carpaland headaches
tunnel aftertendonitis,
syndrome, prolonged use.
Users are also or
tenosynovitis at other
risk ofmusculoskeletal
physical injury after long hours
disorders. of working
The following in frontmay
symptoms of a
computer.
appear in theLong workwrists,
hands, periods, badshoulders,
arms, posture, poor
neckwork habits, stress,
or back:
inadequate working conditions, personal health and other factors greatly
• numbness, or a burning or tingling sensation
increase the risk of physical injury.
• aching, soreness or tenderness
•Incorrect
pain,computer
swelling orusage may lead to carpal tunnel syndrome, tendonitis,
throbbing
tenosynovitis
• or tightness
stiffness or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• coldness or weakness
If• younumbness,
have theseorsymptoms,
a burning oror any
tingling
othersensation
recurring or persistent discomfort
•
and/or aching, soreness
pain related toor tenderness
computer use, consult a physician immediately and
•
inform pain,
yourswelling or throbbing
company's health and safety department.
•The following
stiffness or tightness
section provides tips for more comfortable computer use.
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
Finding your comfort zone
and/or pain related to computer use, consult a physician immediately and
inform your
Find your company's
comfort zone health and safety
by adjusting department.
the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum
The following section provides tips for more comfortable computer comfort.use.
Observe
the following tips:
•Finding
refrain from staying too long in one fixed posture
your comfort zone
• avoid slouching forward and/or leaning backward
Find your comfort zone by adjusting the viewing angle of the monitor, using a
• stand up and walk around regularly to remove the strain on your leg
footrest, or raising your sitting height to achieve maximum comfort. Observe
muscles
the following tips:
• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg
muscles
 ix

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on
how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your
eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or
any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the
display's top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended
periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing
and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
 Contents
Unpacking................................................................................................... 1
Installing/removing base ����������������������������������������������������������������������������� 2
Adjusting screen position ��������������������������������������������������������������������������� 4
Connecting the power cord ������������������������������������������������������������������������ 5
Safety precautions....................................................................................... 5
Cleaning the display.................................................................................... 5
Connector pin assignment �������������������������������������������������������������������������� 7
Standard timing table.................................................................................. 8
Installation................................................................................................... 9
User control............................................................................................... 10
Troubleshooting......................................................................................... 20
Unpacking
When you unpack the box, ensure that the following items are present, and retain
the packing materials for future shipment.
• LCD monitor • Quick start guide • Power adapter

• DP cable • HDMI cable (optional)

1
Installing/removing base
Note: Unpack the monitor and base first. Carefully place the monitor face
down on a flat surface - use a cloth pad to prevent scratching the screen.

1. Attach the monitor stand arm to 2. Secure the monitor to the arm of the
the base. monitor. Close the base cover.

Note: If using a wall-mounting kit for mounting, we recommend using a VESA

mounting kit (100 mm × 100 mm) and M4 × 10 (L) mm screws to secure the
monitor to the wall.

2
Follow these instructions to remove the base from the monitor.
Note: Carefully place the monitor face down on a flat surface - use a cloth
pad to prevent scratching the screen.

1. Remove the base cover. 2. Removing the stand base from the
Release the 4 black screws with monitor.
a screwdriver.

3
Adjusting screen position
For the best viewing position, adjust the display tilt.

• Tilt
See the illustration below for an illustration of the tilt range.
5
20

4
Connecting the power cord
(I) AC power
• Please first ensure the power cord you are using is the correct type required in
your area.
• This monitor uses universal power and can run on 100/120 volts or
220/240 volts AC. The user does not need to make any adjustments.
• Plug one end of the power cord into the AC power input, and plug the other
end into an AC power outlet.
• Areas where 120 volts are used:
Use a UL-compliant power cord kit, including SVT-type leads and a 10-amp/125-
volt plug.
• Areas using 220/240 volts (outside the United States):
Use a power cord kit consisting of an H05VV-F cord and a 10 amp, 250 volt
plug. This power cord kit must meet the safety standards for the country where
you are installing the device.

(II) DC power supply

• Use the power adapter provided by the manufacturer, the specifications are:
22 inch/24 inch Input: 100 - 240 V Output: 12 V 2.0 A
27 inch/32 inch Input: 100 - 240 V Output: 12 V 3.5 A

Safety precautions
• Avoid placing the monitor or any other heavy objects on the power adapter, as
this may cause fire or electric shock.
• Do not expose the monitor to rain, excessive humidity or dust, as this may
cause fire or electric shock.
• Do not cover slots or openings on the monitor to facilitate normal heat
dissipation. Place the monitor in a well-ventilated location.
• Avoid placing the display in front of an overly bright background, or where
direct sunlight or other light sources may shine on the display surface. Place
the monitor directly below your line of sight when staring straight ahead.
• Use extreme caution when handling the monitor.
• Please avoid hitting the display, and do not scratch the screen surface. The
screen is fragile.
• To prevent damage to the monitor, do not lift the monitor using the stand.

Cleaning the display

When you clean the monitor, follow the instructions carefully.
• Before cleaning, unplug the monitor's power adapter.
• Use a soft cloth to gently wipe the screen and the front and sides of the case.
• Never spill any liquid directly onto or into the screen or its case.
5
• Do not use any ammonia- or alcohol-based cleaners on the LCD monitor
screen or case.
• Acer is not responsible for damage caused by the use of any ammonia- or
alcohol-based cleaners.

6
Connector pin assignment
19 17 15 13 11 9 7 5 3 1

20-pin color display signal cable* 20 18 16 14 12 10 8 6 4 2

Threading Explanations Threading Explanations

1. Channel 0 real signal 11. Monitor ground
2. Monitor ground 12. Channel 3 auxiliary signal
Channel 0 auxiliary
3. 13. Reserved (protocol pull)
signal
4. Channel 1 real signal 14. Reserved (protocol pull)
5. Monitor ground 15. Auxiliary channel real signal
Channel 1 auxiliary
6. 16. Signal detection
signal
7. Channel 2 real signal 17. Auxiliary channel auxiliary signal
8. Monitor ground 18. Hot plug detection
Channel 2 auxiliary
9. 19. Monitor ground
signal
10. Channel 3 real signal 20. 3.3 V power supply

* Limited to specific models

19-pin color display signal cable*

Threading Use Threading Use

1. TMDS data 2 + 10. TMDS clock +
2. TMDS data 2 mask 11. TMDS clock mask
3. TMDS data 2 - 12. TMDS clock -
4. TMDS data 1 + 13. CEC
Reserved
5. TMDS data 1 mask 14.
(not connected on the device)
6. TMDS data 1 - 15. SCL
7. TMDS data 0 + 16. SDA
8. TMDS data 0 mask 17. DDC/CEC ground
9. TMDS data 0 - 18. +5 V power supply
19. Hot plug detection

* Limited to specific models

7
Standard timing table
Mode Resolution Remarks
IBM VGA 720 × 400p 70 Hz
IBM VGA 640 × 480p 60 Hz
VESA 640 × 480p 72 Hz
VESA 640 × 480p 75 Hz
VESA 800 × 600p 56 Hz
VESA 800 × 600p 60 Hz
VESA 800 × 600p 72 Hz
VESA 800 × 600p 75 Hz
VESA 1024 × 768p 60 Hz
VESA 1024 × 768p 70 Hz
VESA 1024 × 768p 75 Hz
VESA 1280 × 1024p 75 Hz
VESA STD 1920 × 1080p 60 Hz
VESA STD 1280 × 1024p 60 Hz
VESA STD 640 × 480p 100 Hz
VESA STD 640 × 480p 120 Hz
VESA STD 800 × 600p 100 Hz
VESA STD 800 × 600p 120 Hz
VESA STD 1024 × 768p 100 Hz
VESA STD 1024 × 768p 120 Hz
1920 × 1080p 120 Hz
1920 × 1080p 100 Hz
1920 × 1080p 144 Hz
1920 × 1080p 165 Hz Only for DP
1280 × 720p 60 Hz Only for DP
1680 × 1050p 60 Hz Only for HDMI

8
Installation
Follow these steps to install the monitor on your host system:
Steps

1. Turn off your computer and unplug the power cord.

2. Connect digital cable (Dual input models only)
a. Make sure the monitor and computer are powered off.
b. Connect one end of the HDMI/DP cable to the back of the monitor and the
other end to the HDMI/DP port on your computer.
Note: T he maximum display refresh rate for HDMI cables is 144 Hz.
The maximum display refresh rate for DP cables is 165 Hz.
3. Connect the audio cable (only Audio input model) (optional)
4. Plug the monitor power adapter into the power port on the back of the monitor.
5. Plug the computer power cable and monitor power adapter into the nearby
power outlet.

HDMI
HDMI

DP
DP

9
User control
Basic controls

3
4
5

Number Icon Description

1 Go to the main menu.
2 Enter the source mode.
3 Enter the switch mode menu.
4 Enter brightness adjustment.
5 On/off

10
Adjust OSD settings
Note: The following is for general reference only. Actual product
specifications may vary.

OSD (On Screen Display) can be used to adjust the settings of the LCD display.
Press the MENU button to open the OSD. Use the OSD to adjust image quality,
OSD position, and general settings. For information on advanced settings, see the
following pages:

Home page
Buttons 1/2/3/4 can bring up the home page.

11
Feature page
Double-press Button 1 to select the menu function, and then use Buttons 1/2/3/4 to
adjust the settings you need. When finished, use Button2 to return to the previous
level or exit the menu.

Picture adjustment

1. Double-press Button 1 to bring up the OSD.

2. Use Buttons 3/4 to select Picture from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Brightness: Brightness can be adjusted from 0 - 100.

Note: Adjusts the balance between light and dark.

5. Contrast: Contrast can be adjusted from 0 to 100.

Note: Sets the degree of difference between light and dark areas.

12
6. Black Boost: This feature increases the richness of the display's dark levels -
black becomes less black. The higher the setting, the greater the increase.
7. Blue Light: Filter blue light by adjusting different blue light display ratios
(80%, 70%, 60%, 50%).
Note: The higher the value, the more blue light is displayed. For best
protection, choose a lower value.

8. ACM: Turn ACM on or off. Default is off.

13
Color adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 3/4 to select Color from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Gamma Mode allows you to adjust the brightness and hue. The default value
is 2.2 (the standard value for Windows).
5. Color Temperature: The default is warm. You can choose Cool, Warm, Normal,
Blue Light or custom User Settings.
6. Modes: Select the preferred mode.
7. sRGB Mode is used to improve the color matching display with peripherals
such as DSC or printers.
8. Grayscale Mode: Turn gray mode on or off.
9. Saturation: Saturation can be adjusted from 0-100.
10. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hues.
11. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta, and cyan
saturation.

14
Volume adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 3/4 to select Audio from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Volume: Adjusts the volume.
5. Mute: Audio on or off.

15
Game adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 3/4 to select Game from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Over Drive: Select off, normal, or extreme.
Note:
1. If FreeSync is "On", Over Drive is automatically set to "Normal".
2. If FreeSync is "Off", the user can set Over Drive to one of the following
three settings: (a) Extreme (b) Normal (c) Off.

5. FreeSync: Select on or off. FreeSync is only available on AMD-supported

graphics cards.
6. Aim Point: Displays the aiming point on the screen for shooting games.

16
OSD adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 3/4 to select OSD from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Language: Set the OSD menu language.
5. OSD Timeout: Adjust the delay before closing the OSD menu.
6. Transparency: Select transparency when using game mode. Transparency can
be 0% (off), 20%, 40%, 60%, or 80%.
7. Refresh Rate Num: Displays the current refresh rate of the panel on the
screen.
8. OSD Lock: The OSD lock function is used to prevent the OSD button from
being accidentally pressed. To delete the OSD lock message, press and hold
Buttons 1/2 for 3 seconds until the message disappears. If the OSD lock
persists, check if Buttons 1/2 are functioning.

17
System adjustment

1. Double-click Button 1 to open the OSD.

2. Use Buttons 3/4 to select System from the OSD. Double-press Button 1 to
navigate to the setting you want to adjust.
3. Use Buttons 3/4 to adjust the slider.
4. Input: Select an available source from the available input sources.
5. Auto Source: Automatically searches for available input sources.
6. Hot Key Assignment: Select the function of Hotkey 1 or Hotkey 2
7. Wide Mode: Choose the screen aspect ratio to use. The options are full screen
and aspect ratio.
8. DDC/CI: The monitor can be set using computer software.
Note: DDC/CI (abbreviation for Display Data Channel/Command Interface)
can send monitor controls through software.
9. HDMI Black Level: Select the black level under the HDMI source. Options are
normal and low.
10. Quick Start Mode: Quickly enable the monitor.

18
Product information

1. View the basic information of the machine.

2. Reset All Settings: Reset all settings to factory defaults.

19
Troubleshooting
Before sending your LCD monitor for repair, go through the troubleshooting checklist
below to see if you can diagnose the problem.
(DP mode)

Problem Status Solution

LED lights up • Press the standby button to turn on.
• Check the power switch.
LED off • Ensure that the AC power adapter is
properly connected to the monitor.
No picture
• Check that the video signal cable is
properly connected to the back of the
LED flashes monitor.
• Check whether the computer system's
power is on.
• Check whether the graphics card
Picture is specifications meet the monitor
unstable requirements. If they do not, the input
signal frequency may not match.
• When the full screen image disappears,
Picture The display use the OSD to select another resolution
abnormal disappears, or vertical frequency.
cannot be
centered, or the • Before changing or disconnecting the
is too large or signal cable or turning off the monitor,
small. resize the image and wait for a few
seconds.
• Check whether the audio cable is
Audio abnormal connected to the PC.
(only Audio No audio, or the
input model) volume is too low • Check if the volume of the PC is set
(optional) to minimum, and try to increase the
volume.

20
(HDMI mode)
Problem Status Solution
• Please use the OSD to maximize
LED lights up brightness and contrast, or reset it
to a preset value.
• Check the power switch.
LED off • Ensure that the AC power adapter is
No picture properly connected to the monitor.
• Check that the video signal cable is
properly connected to the back of
LED flashes the monitor.
• Check whether the computer
system's power is on.
• Check whether the audio cable is
Audio abnormal connected to the PC.
(only Audio No audio, or the
input model) volume is too low • Check if the volume of the PC is set
(optional) to minimum, and try to increase the
volume.

21
Viale
delle
Industrie
1/A,
20020
Arese
(MI),
Italy

ED320QR
ED320QR

Aug. 02, 2019

22
21
 Acer
America
Corporation
333
West
San
Carlos
St.,
Suite
1500
San
Jose,
CA
95110
U.
S.
A.
Tel
:
254-298-4000
Fax
:
254-298-4147
www.acer.com

Federal
Communications
Commission
Declaration
of
Conformity

This
device
complies
with
Part
15
of
the
FCC
Rules.
Operation
is
subject
to
th e
following
two
conditions:

(1)
this
device
may
not
cause
harm ful
interference,
and
(2)
this
de vice
must
accept
any
interference

received,
including
interference
that
may
cause
undesired
operation.

The
following
local
Manufactur er
/Importer
is
responsi ble
for
this
declaration:

Pr oduct: L CD

Monitor

Model
Number : ED320QR

SK U
Number : ED320QR
xxxxxx

(“x”
=
0~9,
a
~
z,
or
A
~
Z)

Name
of
Responsible
Party: Acer
America
Corporation
333
West
San
Carlos
St.
Suite
1500
Address
of
Responsible
Party:
San
Jose,
CA
95110
U.
S.
A.

Contact
Per son: Acer
Repr esentative

Phone
No.: 254-298-4000

Fax
No.: 254-298-4147

23
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