Lewsey v. Revera Statement of Claim (Maples)
Lewsey v. Revera Statement of Claim (Maples)
Lewsey v. Revera Statement of Claim (Maples)
CI 21-01- '311
BETWEEN:
plaintiffs,
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defendants.
T: (204)944-8777 T:(416)256-1600
F: (204)947-2593 F:(416)256-0100
BETWEEN:
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defendants.
STATEMENT OF CLAIM
TO THE DEFENDANTS
1. The plaintiffs claim against the defendants on their own behalf and on behalf of
Class Proceedings Act, S.M. 2002, c. 14, and appointing the plaintiffs
b) General damages;
C.C.S.M., c. F50;
issues;
g) Pre and post judgment interest in accordance with The Court of Queen's
)
i Such further and other relief as counsel may advise or this Honourable
The Plaintiffs:
2. The plaintiff Lawrence Lewsey, retired, resides in Winnipeg, Manitoba and is the
son of the late Ethel Lewsey who was a resident at the Maples Personal Care Home in
Winnipeg, Manitoba and who died on November 2, 2020 from complications of COVID-
19.
3. The plaintiff Lawrence Lewsey brings this action on behalf of the estate of the
late Ethel Lewsey pursuant to The Trustee Act, R.S.M. 1987, c T160 and under the
provisions of The Fatal Accidents Act, C.C.S.M., c. F50 for the benefit of himself and the
other family members, the particulars of which will be delivered in due course.
Winnipeg, Manitoba and is the daughter of the late Manuel Calisto who was a resident
at the Maples Personal Care Home in Winnipeg, Manitoba and who died on November
5. The plaintiff Eddie Calisto-Tavares brings this action on behalf of the estate of
the late Manuel Calisto pursuant to The Trustee Act, R.S.M. 1987, c. T160 and under
the provisions of The Fatal Accidents Act, C.C.S.M., c. F50 for the benefit of herself and
the other family members, the particulars of which will be delivered in due course.
The Defendants:
6. The defendant Revera Inc. is a Canadian corporation that conducts the business
of owning and operating long term care homes in Manitoba including the Maples
do business in Manitoba, with its general partners being the defendants AXR Operating
(National) GP Inc. and Revera LTC Managing GP Inc. The defendant AXR Operating
Maples Personal Care Home with the defendant Winnipeg Regional Health Authority.
(National) LP which operates the Maples Personal Care Home in Winnipeg, Manitoba.
investment firm. It is a joint venture partner with the defendant AXR Operating
(National) LP relating to the ownership of the Maples Personal Care Home in Winnipeg,
Manitoba.
LP which operates the Maples Personal Care Home in Winnipeg, Manitoba, and is a
1 1. The above defendants are all owners, operators and/or managers of the Maples
Personal Care Home ("Maples") located at 500 Mandalay Drive in Winnipeg, Manitoba
which is a personal care home as defined and approved for operation under the
provisions of The Health Services Insurance Act, C.C.S.M., c. H35 and The Regional
defendants".
corporate established under The Regional Health Authorities Act that is responsible for
providing the delivery and administration of health services in the Winnipeg health
region including the provision of health services associated with personal care homes.
The WRHA is specifically responsible for the approval of the operation of any personal
care homes in the Winnipeg health region, including Maples, and is also responsible for
ensuring operators of personal care homes are compliant with the prescribed standards
14. Further, the WRHA provides funding to the Revera defendants for the operation
of Maples and the care of its residents pursuant to the terms of the Service Purchase
Agreement. The WRHA is responsible to ensure the Revera defendants meet the
standards expected of a personal care home operator for Maples pursuant to the terms
of the Service Purchase Agreement and under the applicable legislation and
regulations.
1 5. The defendants are each vicariously liable for the acts and omissions of their
The Class:
16. The plaintiffs Lawrence Lewsey and Eddie Calisto-Tavares are the proposed
representative plaintiffs and bring this action as a class proceeding under The Class
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Proceedings Act, S.M. 2002, c. 14 on their own behalf and on behalf of the following
b) All family members as defined under The Fatal Accidents Act and the
at the Maples Personal Care Home and who died of complications related
17. In January 2020, a novel coronavirus causing a disease now known as COVID-
19 was first identified as causing serious illness and deaths in and around Wuhan,
H ubei Province in China. On March 11, 2020, the World Health Organization declared a
18. In March 2020, Manitoba began identifying its first cases of COVID-19. On or
about March 20, 2020, the Province of Manitoba declared a state of emergency to
elevate its response to the pandemic and equip the Province with a broader range of
19. As early as March 2020, based on experience with COVID-19 in other global
jurisdictions, it was well understood and accepted that older adults and those with pre-
existing medical conditions were at the highest risk for severe symptoms and would
20. It was further understood and accepted that personal care homes were at
increased risk for transmission of COVID-19 given the age and medical condition of
their residents and the shared space and communal living arrangements.
21. Starting in March, the Revera defendants, as owners and operators of senior
19 at several of their facilities during the first wave of COVID-19 in Canada. The
Revera defendants have reported that they experienced 87 outbreaks at their senior
Manitoba given their age and typical health conditions, and are especially vulnerable to
the effects of COVID-19. Such residents depend upon and are reliant upon the
professional care and services provided by the owners and operators of personal care
homes to ensure their well-being and safety, as well as the health authorities that
23. Beginning in March 2020 and the months subsequently, various guidelines and
instructions for personal care homes for dealing with COVID-19, including infection
prevention and control, were published by the WRHA and Manitoba Health/Shared
Health. In addition the Government of Canada issued further guidelines for the care of
Events at Maples:
24. Maples is a personal care home with a capacity for up to 200 residents.
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25. On or about October 18, 2020, staff at Maples identified a resident that resided
on the second floor as having symptoms indicative of COVID-19. On October 20, 2020,
test results for this resident confirmed that they were positive for COVID-19.
26. On October 20, 2020, an outbreak was publically declared at Maples by the
WRHA and Manitoba's Public Health. This outbreak lasted until January 12, 2021 when
the outbreak was declared over by the WRHA and/or the Province of Manitoba (the
"outbreak period").
27. On October 26, 2020, the first positive test for a first floor resident of Maples
occurred.
28. During the outbreak period, 157 residents of Maples had tested positive for
COVID-19 and at least 56 residents have since died from complications of COVID-19.
29. Further at least 73 staff of Maples tested positive for COVID-19 during the
outbreak period and were required to be absent from their staffing duties at Maples for
various periods of time while they recovered. In addition, several other staff of Maples
were required to be absent from their duties during the outbreak period in order to self-
30. As a result of the staff absences, Maples suffered significant and critical staff
shortages and was unable to ensure the basic care needs of the residents were met
and was unable to ensure the safety of the residents and control or limit the spread of
31. The Revera defendants sought to use general labourers and security staff in the
32. The Revera defendants at multiple times during the outbreak period, advised the
WRHA that it was incurring staff shortages and requested assistance with filling its
staffing needs.
Maples and identified concerns with staffing levels. However, the inspectors' letter
outlining these concerns and the observations from this visit were not shared with the
34. On the evening of November 6, 2020, staff at Maples requested assistance from
the Winnipeg Fire and Paramedic Service with the assessment and acute care support
for its residents. Several Winnipeg Fire and Paramedic Service members attended to
Maples and provided such additional care including assisting in feeding and hydrating
various residents.
35. On November 7, 2020, the Province, through the Minister of Health, publically
advised that it had become aware of the critical situation at Maples and was seeking
defendants stated incorrect and/or misleading information concerning staffing levels that
suggested staffing levels were greater at Maples on the evening of November 6th then
was in fact the case, and further shared this incorrect staffing information with the
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WRHA. The Revera defendants subsequently admitted that this information was
37. On November 16, 2020, the Red Cross was eventually brought onsite to Maples
through requests from the WRHA to eventually assist with the staffing issues. This did
not occur until after public attention was brought from a social media post by a Winnipeg
Fire and Paramedic member who attended on November 6 and from the subsequent
38. Ethel Lewsey was a resident at Maples since April 18, 2019 and she entered into
a residency contract with the Revera defendants in which she paid monthly residence
39. Ethel was tested for COVID-19 on or about October 27, 2020 and her son the
plaintiff Lawrence Lewsey was advised that she had tested positive for COVID-19 on
40. On November 2, 2020, Ethel died from complications of COVID-19. She was 99
41. During the outbreak period, the plaintiff Lawrence Lewsey further advised the
Minister of Health of the significant staffing shortages at Maples and the lack of care
42. Manuel Calisto was a resident at Maples since July 2019 and entered into a
residency contract with the Revera defendants in which he paid monthly residence fees
43. Manuel was tested for COVID-19 on or about October 27, 2020 and his daughter
the plaintiff Eddie Calisto-Tavares was advised that he had tested positive for COVID-
44. On November 11, 2020 Manuel died from complications of COVID-19. He was
45. During the outbreak period, the plaintiff Eddie Calisto-Tavares further advised the
Minister of Health of the significant staff shortages at Maples and the lack of care and
46. The plaintiffs say that the defendants caused or materially contributed to Ethel
and Manuel's deaths from COVID-19 for the reasons as stated herein. They further
state that the other Class members suffered similar injuries and loss as a result of
contracting COVID-19 while residing at Maples which injury and loss was caused or
Causes of Action:
47. The plaintiffs say that the Revera defendants owed the residents at Maples and
c) ensure the medical care and nursing care needs of the residents were
met;
and condition;
staff to provide for the well-being, safety and needs of the residents;
h) meet all legislative and contractual obligations of care and services for the
residents; and
)
i to otherwise provide a reasonable standard of care expected of a personal
48. The plaintiffs state that the Revera defendants breached their duties of care and
were negligent in their care of the residents causing their injuries or deaths, particulars
COVID-19 at Maples;
d uring the first wave at other senior care facilities operated by these
defendants;
d) failing to adequately screen and monitor staff and visitors to Maples for
COVID-19;
e) failing to properly supply and use personal protective equipment for staff
of Maples;
)
i failing to ensure there was adequate staffing levels at Maples to care and
D failing to ensure there was properly skilled, qualified and competent staff
at Maples to care for the residents' needs and ensure their well-being;
)
I failing to ensure adequate care was provided to residents in accordance
with their care plans and ensure that they received a proper level of care
49. As their principal caregivers, the Revera defendants further owed a fiduciary duty
to the residents of Maples. Particulars giving rise to this fiduciary duty include but are
a) the residents' vulnerability given their age and physical and mental
conditions;
its staff to assist in determining their best options for care and treatment,
ensure that it provided skilled and competent staff to keep them safe and
look after their well-being especially while caregivers and family were
generally not admitted to see the residents while in lock-down during the
outbreak period;
status especially given that they generally could not visit the residents
ability and knowledge with respect to the care of such vulnerable persons.
50. The Plaintiffs say the defendants Revera breached their fiduciary duties for the
51. The plaintiffs say that there was a contractual relationship between Ethel and
Manuel with the defendants Revera to provide them a safe and protected environment
to live and the proper care and services for their needs, in exchange for payment of the
residence fees. The plaintiffs say the defendants Revera breached these terms of the
52. The plaintiffs further state, the WRHA as being responsible for the delivery of
health care services in the Winnipeg region and given its oversight of Maples both
pursuant to regulation and under the Service Purchase Agreement, owed a duty of care
residents of Maples;
Maples;
Agreement.
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53. The plaintiffs say that the WRHA was in breach of these duties and was
negligent thereby causing or materially contributing to the injuries and/or deaths of the
Class members, particulars of which include but are not limited to:
d) failing to anticipate and plan for additional staffing needs at personal care
e) failing to ensure the medical and nursing needs of the residents of Maples
Damages:
54. The plaintiffs say, on their own behalf and on behalf of the Class, that as a result
of the defendants' breaches as described herein, they have suffered loss and damage,
55. The plaintiffs claim general and special damages, to be particularized prior to
trial, on behalf of the Class which includes the estates of those who have passed away
56. The plaintiffs claim damages for loss of companionship as provided for under
The Fatal Accidents Act on their own behalf and their family members and for those
family members included as part of the Class for residents who passed away from
COVID-19.
57. The plaintiffs further claim aggravated and/or punitive damages against the
defendants as a result of their egregious conduct and callous disregard for the health
58. Given the age and physical and mental condition of the residents, and the
requirement to generally restrict caregivers and visitors from visiting residents during the
outbreak period, there was a heavy reliance on the Revera defendants to protect the
residents from COVID-19, attend to their care needs and well-being including basic
needs of hydration and nutrition, and communicate with the caregivers and family as to
59. The plaintiffs state because of the gross lack of staffing caused by the inactions
of the Revera defendants and the WRHA as described herein, residents were left
dehydrated and malnourished and vulnerable to the effects of COVID-19, and therefore
60. The plaintiffs further state that the poor condition of residents was raised with
staff at Maples by caregivers and family members. As well, the WRHA was aware of, or
ought to have been aware of, the gross lack of staffing and the poor condition of
residents from its visit and inspection on November 2, 2020 and other communications
to it by caregivers and family. Despite all of this, all defendants failed to address those
61. Further, not until on or about November 7, 2020, and only as a result of attention
from a social media post by a Winnipeg Fire and Paramedic Service member and
attention from the media, did the Revera defendants and the WRHA take steps to
address the staffing issues at Maples and attend to the basic care needs of the
residents.
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62. Further, as outlined herein, in the course of advising the public and the WRHA on
its staffing levels, the Revera defendants attempted to mislead as to the actual number
of staff working on the evening of November 6, 2020 by stating a greater number than
63. The plaintiffs further state that the Revera defendants hold themselves out as
providing a friendly and safe environment for seniors where care is provided with
Respect, Integrity, Compassion and Excellence, and does so on a for profit basis.
Given the egregious and callous failures of the Revera defendants contrary to these
basic principles, which the plaintiffs further state were in part contributed to by the
Revera defendants' desire to maximize profits, the plaintiffs say an award of aggravated
defendants along with the WRHA for its egregious failures in identifying and addressing
64. The plaintiffs claim against the defendants jointly and severally as more
65. The plaintiffs plead and rely upon the provisions of The Tortfeasors and
Contributory Negligence Act, C.C.S.M., c. T90, The Fatal Accidents Act, C.C.S.M., c.
66. The plaintiffs serve this statement of claim on any defendants outside of
Manitoba without leave pursuant to Queen's Bench Rules 17.02 (f), (g), (h), (I), and (m).
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