Arriving in Dubai

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Arriving in Dubai

is is a step-by step guide to the measures we're taking to


keep you safe and protected on your journey to Dubai.

In flight Find information about flights, services and travel requirements on our COVID-19 hub.

During your flight Aer landing


All our cabin
crew are in
full personal Our Boeing 777
protective social area, and A380
equipment Onboard Lounge,
Comfort items (mattresses,
(PPE) Shower Spa and First Single-use menus in First
Our onboard services blankets, pillows and Keep a safe All aircraft are deep
Class social area are and Business Class. In
are modified to maintain headphones) are hygienically distance from cleaned in Dubai and go
open with modified Economy Class the cabin
strict hygiene and safety sealed. Reading materials others as you through an enhanced
services crew will share the menu
and to reduce contact have been removed. Our leave the aircraft cleaning and disinfection
safety cards are disinfected options. View a digital process after every trip
and all waste bags are menu in the Emirates App
replaced after every flight or offline via our OnAir
onboard Wi-Fi

Wear your mask at the On flights to Dubai, An additional cabin


airport, during boarding, we’ll give you a service attendant cleans
on the flight and when hygiene kit on board the lavatories every 45
disembarking. Dispose containing a mask, minutes on flights over
All food and beverages
of used masks inside gloves, hand sanitiser 1 hour 30 minutes.
are hygienically prepared
the waste bag in your and antibacterial wipes Lavatories have
seat pocket sanitising soap with
handwashing instructions

Arriving in Emirates Terminal 3

Check the travel Receive multi-risk If you have COVID-19 If your COVID-19 PCR test
requirements before insurance cover with symptoms you will be result is positive, you must
you depart including every flight, including taken to Dubai International follow the advice of the
information about cover for COVID-19 Airport Medical Centre for Dubai Health Authority and
COVID-19 PCR tests further checks stay in self-isolation
and travel documents
Premium Connections You will pass
service including personal through thermal
If you do not have
assistance and fast-track scanners If your COVID-19 PCR test result
symptoms, continue to
All passengers who is negative you no longer need
security clearance for First Immigration and collect your
took a PCR test on to remain in self-isolation
Class customers arriving baggage from the carousel
arrival must
or connecting in Dubai
self-isolate until they
receive their results

30.11.20

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