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Case Study Assignment

The document provides a case study solution for Janalakshmi Financial Services HR Dilemma. It summarizes that Janalakshmi grew successfully in the US through effective training of Japanese chef employees and a paternal culture that promoted employee satisfaction. However, franchises struggled due to lack of cultural understanding, and operations faced issues with long wait times and a limited menu. Expansion opportunities and cost reductions are proposed to address these problems.

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0% found this document useful (0 votes)
103 views4 pages

Case Study Assignment

The document provides a case study solution for Janalakshmi Financial Services HR Dilemma. It summarizes that Janalakshmi grew successfully in the US through effective training of Japanese chef employees and a paternal culture that promoted employee satisfaction. However, franchises struggled due to lack of cultural understanding, and operations faced issues with long wait times and a limited menu. Expansion opportunities and cost reductions are proposed to address these problems.

Uploaded by

SARAB
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CASE STUDY ASSIGNMENT

SARABPREET SINGH WASU


0191MBA075

JANALAKSHMI FINANCIAL SERVICES HR


DILEMMA CASE SOLUTION
In 1959, Rocky, throughout his trip to the United States checked out more chances in the
United States of America as compared to Japan. After spending a duration of 3 years, he had
much better analysis of the restaurant market of the United States.

In 1963, Rocky opened his very first unit to make an effort to apply what he had actually
discovered in the West Side with his preliminary cost savings of about $10,000 obtained
$20,000. This was paid back within a period of six months. In 1964, opening a humble unit
with 40-seat in the midtown Manhattan, Janalakshmi Financial Services Hr Dilemma Case
Study Help grew to fifteen systems chain through the nation and a net worth of about $12
Million.

Problem Statement:

Janalakshmi Financial Services Hr Dilemma Case Study Help had been rather different and is
hard to intimate, however the thing it did not have involved the high cost of the items which
was due to the use of products from the House of Japan and the participation of total
personnel of native Japanese in the store. Likewise, the service were time-consuming hence
do not have fast service reactions with a very long time of queuing.

Operations in the organizational success:

Dining space:

Normally, the typical restaurant needs 30 percent of the total space of the restaurant as
your home back. While, Janalakshmi Financial Services Hr Dilemma Case Study Solution
contained just 22 percent of the total system space as your house back that includes
workplace, dressing spaces of employees, dry and refrigerated storage and areas of
preparation. This was a substantial boost in the flooring area percentage dedicated to dining
space to be productive.

Training:

The chefs of Janalakshmi Financial Services Hr Dilemma Case Study Analysis were a terrific
crucial to its success as all the chefs were extremely trained. All the chefs were licensed,
native Japanese speakers, single and young meaning that they had completed their official
apprenticeship of three-years. They were then provided with a course of 3 to six months in
period in the English language about the good manners of American design and the
Janalakshmi Financial Services Hr Dilemma Case Study Help cooking style which was
generally showmanship in Japan.

The chefs were taken to the U.S. under the agreement of a trade treaty. Training chefs was a
continued process in the United States. There was a travelling chef accountable for
periodical evaluation of each unit and involved in the brand-new units opening. The chefs
were not typically worried about resignation of their job due to the reason that included the
possibility to rise in the Janalakshmi Financial Services Hr Dilemma Case Study Analysis
operation of America in contrast to the rigid hierarchy on the basis of education, age and
class they may experience in Japan.Similarly, other aspect consisted of the Janalakshmi
Financial Services Hr Dilemma Case Study Help's paternal attitude which took forward all the
staff members.

Limitation:

The restaurants of Janalakshmi Financial Services Hr Dilemma Case Study Solution embraced
accurate and well-defined techniques during the choice of sites and chefs training which
assisted the organization in lowering the typical time of supper turnover and the distinct
combination of paternalism of Japan in the setting of United States of America which made
it challenging for other organizations to intimate.

Winning Strategy:

Effective Training:

Janalakshmi Financial Services Hr Dilemma Case Study Help invested heavily on the
programs of training for the chefs:
• Training of formal apprenticeship for a period of 3 years with certification in the cooking
design of Janalakshmi Financial Services Hr Dilemma Case Study Analysis.
• Three to six months course when it comes to the American manners teaching and training
in English language.
• Use of training program as a continuous process to be followed.

Employee Satisfaction:

Fulfillment of employees as the ecosystem for assistance offered for each staff member:
• Complete satisfaction of staff members increases development possibilities of
performances of both workers and company.
• Paternal attitude-- worked as the secret to the bonding on basis of culture with effective
management.
• Providing workers with good-looking incomes and rewards such as strategies of perk.
• Supplying staff members with intangible advantages like security of task and employees'
well-being.
• Pride of workers functions as the essential factor in the inspiration of staff members.

Effective and Aggressive Marketing:

Financial investment of Janalakshmi Financial Services Hr Dilemma Case Study Solution at


substantial level in the maintenance of public relations and development of ad:

• Investment of about 8 to 10 percent in marketing from the gross sales.


• Company lead in regards to its unusual technique of advertising.
• Ad was exceptional, modern, off the wall visuals in the ad.
• Janalakshmi Financial Services Hr Dilemma Case Study Help significantly kept its policy
word of mouth in a consistent manner.

Customer Satisfaction:

Research study of market to assess the potential clients and their span:

• Quality of food drive the clients' fulfillment the most i.e. use of food of prime grade.
• The crucial drivers worked as the factors of clients' complete satisfaction was generally
environment and service.

Problem Analysis:

Franchise

• Investors of business were not experienced in regard to grow the restaurant business.
• Lack of awareness about the culture of Japan and cooking style of Janalakshmi Financial
Services Hr Dilemma Case Study Help.
Investors do not have control in regards to management of operations.

Operation

• Providers of the company were lengthy as there were no options of fast service.
• The cost of advertisement was quite high and particular focus of company towards food.
• The services variation was limited to the primary United States food market.
• The menu of the company lacks variety of food as the menu was restricted.

Improvements:

Expansion

• For the growth of business, there is a requirement to check out prospective areas such as
suburb areas.
• Joint endeavors are thought about more accountable in comparison to franchise such as
with the chain of worldwide hotel.
• Janalakshmi Financial Services Hr Dilemma Case Study Solution can substantially take
funds from the institutions of financing as cash flows was not a matter of concern.
• Growth of organisation in the worldwide market like market of South East Asia with
anattention of middle to upper class department.

Cost

• Through the growth of service in the suburb locations, there will be decrease in the
website expense.
• Lowering of extra cost of ad.
• Use of regional product in the advancement of developing to give it a shape of
architecture of Japan.
• Use of locally readily available manpower for the work of woodworking.
• Purchase of decoration product in bulk total up to get more discounted rates of the
products.
Structure of workshops in third world countries such as Indonesia or Thailand for production
of decor craft of Japan as brand-new company line.

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