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    Barco INSIGHTS Specialist EN v2.1

    Uploaded by

    Siel de Schepper
    Barco INSIGHTS provides remote monitoring, diagnosing, and controlling of projector fleets. It has three levels - Monitor, Diagnose, and Control, with Monitor being free for two years. To use INSIGHTS, a projector needs a license file obtained via registration, a signed certificate, and an internet connection (LAN, WiFi, or cellular). Registration involves downloading a product ID file from the projector, uploading it on the Barco website to get a license file, and uploading the license file back to the projector. This can be done using a USB stick or the Ptoolset/Prospector software. The projector does not need to be connected during the actual registration process.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Barco INSIGHTS Specialist EN v2.1

    Uploaded by

    Siel de Schepper
    54 views66 pages
    Barco INSIGHTS provides remote monitoring, diagnosing, and controlling of projector fleets. It has three levels - Monitor, Diagnose, and Control, with Monitor being free for two years. To use INSIGHTS, a projector needs a license file obtained via registration, a signed certificate, and an internet connection (LAN, WiFi, or cellular). Registration involves downloading a product ID file from the projector, uploading it on the Barco website to get a license file, and uploading the license file back to the projector. This can be done using a USB stick or the Ptoolset/Prospector software. The projector does not need to be connected during the actual registration process.

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    Barco_INSIGHTS_Specialist_EN_v2.1

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    Barco INSIGHTS provides remote monitoring, diagnosing, and controlling of projector fleets. It has three levels - Monitor, Diagnose, and Control, with Monitor being free for two years. To use INSIGHTS, a projector needs a license file obtained via registration, a signed certificate, and an internet connection (LAN, WiFi, or cellular). Registration involves downloading a product ID file from the projector, uploading it on the Barco website to get a license file, and uploading the license file back to the projector. This can be done using a USB stick or the Ptoolset/Prospector software. The projector does not need to be connected during the actual registration process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    54 views66 pages

    Barco INSIGHTS Specialist EN v2.1

    Uploaded by

    Siel de Schepper
    Barco INSIGHTS provides remote monitoring, diagnosing, and controlling of projector fleets. It has three levels - Monitor, Diagnose, and Control, with Monitor being free for two years. To use INSIGHTS, a projector needs a license file obtained via registration, a signed certificate, and an internet connection (LAN, WiFi, or cellular). Registration involves downloading a product ID file from the projector, uploading it on the Barco website to get a license file, and uploading the license file back to the projector. This can be done using a USB stick or the Ptoolset/Prospector software. The projector does not need to be connected during the actual registration process.

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    BARCO INSIGHTS

    svrk
    26 October 2020 – version 2.1

    1
    TABLE OF CONTENT

    ▪ Barco INSIGHTS
    ▪ Requirements
    ▪ Registration flow
    ◦ using a USB stick
    ◦ using Ptoolset / Prospector

    Ptoolset = Projector Toolset = projector control software


    Prospector = web user interface of the projector
    BARCO INSIGHTS
    EVERYTHING IS GETTING CONNECTED

    6 Giving you more control over & insight in your assets


    SO ARE OUR UD-SERIES PROJECTORS

    UDM UDX
    Cellular
    (3G)

    7
    BARCO INSIGHTS

    ▪ What?
    ◦ remote monitoring of projector parameters UDM
    ◦ stored in a personal portal on the Barco cloud server
    ◦ for efficient projector fleet management, diagnose and control

    ▪ Levels
    ◦ Monitor: free for 2 years
    ◦ Diagnosis: at a fee
    UDX
    ◦ Control: at a fee

    ▪ Requires
    ◦ license file on the projector → registration
    ◦ signed certificate on the projector
    ◦ “connected” device (LAN or WiFi or mobile)
    ◦ “connected” computer running Google Chrome or Safari
    8
    Monitoring & managing your fleet

    9
    MONITORING YOUR FLEET TODAY

    10
    WHAT CAN GO WRONG?

    11
    BARCO INSIGHTS MONITOR

    12
    BARCO INSIGHTS MONITOR

    13
    BARCO INSIGHTS MONITOR

    15
    BARCO INSIGHTS MONITOR

    16
    BARCO INSIGHTS MONITOR

    17
    BARCO INSIGHTS MONITOR

    18
    BARCO INSIGHTS MONITOR

    19
    Remote diagnosing & troubleshooting

    20
    DIAGNOSING & TROUBLESHOOTING TODAY

    21
    BARCO INSIGHTS – DIAGNOSE

    22
    BARCO INSIGHTS – DIAGNOSE

    24
    BARCO INSIGHTS – DIAGNOSE

    25
    BARCO INSIGHTS – DIAGNOSE

    26
    PROACTIVE SUPPORT via CONTROL

    27
    PROACTIVE SUPPORT WITH CONTROL

    28
    BARCO INSIGHTS CONTROL

    29
    FLEET DASHBOARD

    30
    BARCO INSIGHTS

    ▪ How to buy?
    ◦ https://store.barco.com/entertainment

    ▪ Demo
    ◦ link

    31
    QUESTION

    What are the three Barco INSIGHTS levels we have available today?

    1. Monitor level, Diagnose level and Service level

    2. Maintenance level, Quick Check level and Service level

    3. Control level, Monitor level and Diagnose level

    4. Service level, Maintenance level and Control level


    QUESTION

    INSIGHTS Monitor level is free of charge. For what period of time?

    1. For 1 year

    2. For 2 years

    3. For 3 years

    4. For 3 years. This can be extended to 5 years.


    QUESTION

    Which of the Barco INSIGHTS levels unlocks e-mail notifications?

    1. Monitor level

    2. Diagnose level

    3. Control level
    REQUIREMENTS
    REQUIREMENTS
    THREE different things

    Register your device in the cloud Ensure secure data transfer


    ▪ claiming a device to a single from projector to the cloud
    myBarco account ▪ a valid Barco device
    (customer/organization) ▪ chain of trust
    ▪ on Barco’s cloud server

    SIGNED
    CERTIFICATE

    CLOUD
    CONNECTION

    36
    REQUIREMENT #1
    LICENSE - REGISTRATION

    37
    REGISTRATION & LICENSE FILE

    ▪ Links to projector type and serial number

    ▪ Required on all UDM (fw v1.11 and up)


    ◦ to avoid pop-ups (see next slide)
    ◦ to assign the projector to a myBarco account in the cloud
    ◦ to use Barco INSIGHTS

    ▪ Optional on all UDX (running fw v2.0 and up)


    ◦ still... required if you want to use Barco INSIGHTS

    ▪ Stores on the main board (as part of the ELCA box)


    ◦ troubleshooting!

    38
    REGISTRATION & LICENSE FILE (CONTINUED)

    ▪ Required within 100 hours light source runtime to avoid a pop-up


    ◦ LCD display: “unregistered product”
    ◦ projected image: “unregistered product” (shows for 5 minutes after every reboot)

    39
    REGISTRATION & LICENSE FILE (CONTINUED)

    ▪ How to register your projector and get the license file?

    1. unique product ID file from the projector (USB / Projector Toolset / Prospector)

    2. to cloud & license file (computer with internet connection)

    3. license file to projector (USB / Projector Toolset / Prospector)

    → projector does not need to be connected

    → un-register will be possible (e.g. 2nd hand projector, new owner)

    40
    REQUIREMENT #2
    SIGNED CERTIFICATE

    41
    SIGNED CERTIFICATE

    ▪ Links to projector type and serial number

    ▪ By default present
    ◦ in each UDM
    ◦ in each “new” UDX (delivered with fw v1.11 and up - 2020)

    ▪ Not present
    ◦ in “old” UDX (delivered with fw below v1.11 – <2020)

    ▪ Stores on the main board (as part of the ELCA box)

    42
    SIGNED CERTIFICATE (CONTINUED)

    ▪ How to get a signed certificate?

    1. the RSC (Request for Signed Certificate) from the projector (PToolset / Prospector)

    2. to Barco helpdesk/salesdesk and get the signed certificate

    3. signed certificate to projector (PToolset / Prospector)

    44
    REQUIREMENT #3
    CONNECTIVITY

    45
    CONNECTION TO THE CLOUD

    ▪ GSM module and SIM card (‘mobile’)


    ◦ by default present in UDM (and later in UDX)
    ◦ in countries where GSM module is certified + data contract is closed
    ◦ e.g. UDM4K22: R9009049

    ▪ LAN or WiFi connection


    ◦ if GSM module + SIM card is not present / not preferred
    ◦ depends on local network and firewall settings
    ◦ e.g. UDM4K22: R90090491

    Projector does not cache data if there is no connection → Disconnected = data not captured!
    46
    CONNECTION TO THE CLOUD

    ▪ Connectivity logic
    ◦ depending on availability: LAN → WiFi → mobile

    47
    CONNECTION TO THE CLOUD (CONTINUED)

    ▪ List of countries where mobile connectivity is supported (link)


    ◦ Australia, Austria,
    Belgium, Bulgaria,
    Canada, China, Croatia, Cyprus, Czechia,
    Denmark,
    Estonia,
    Finland, France,
    Germany, Greece,
    Hungary,
    Ireland, Italy,
    Japan,
    Latvia, Lithuania, Luxembourg,
    Malta,
    Netherlands,
    Poland, Portugal,
    Romania,
    Singapore, South-Korea, Slovakia, Slovenia, Spain, Sweden,
    UAE, United Kingdom, USA

    48
    QUESTION
    You have replaced the ELCA box of your UDM.
    You are using Barco INSIGHTS.

    What actions are required?

    1. No action needed

    2. Firmware upgrade

    3. Firmware upgrade + License file upload (or full registration)

    4. Firmware upgrade + Signed Certificate + License file (or full registration)

    49
    QUESTION
    You have replaced the ELCA box of your UDM.
    You are not using and will not use Barco INSIGHTS.

    What actions are required?

    1. No action needed

    2. Firmware upgrade

    3. Firmware upgrade + License file upload (or full registration)

    4. Firmware upgrade + Signed Certificate + License file (or full registration)

    50
    QUESTION
    You did a firmware upgrade from v 1.11 to v2.0 on your UDX.
    You are not using and will not use Barco INSIGHTS.

    What actions are required?

    1. No action required

    2. Registration & License file upload

    3. Signed Certificate upload

    4. Signed Certificate upload + Registration & License file upload

    51
    QUESTION
    You did a firmware upgrade from v 1.11 to v2.0 on your UDX.
    You will use Barco INSIGHTS.

    What actions are required?

    1. No action required

    2. Registration & License file upload

    3. Signed Certificate upload

    4. Signed Certificate upload + Registration & License file upload

    52
    REGISTRATION FLOW USING A USB STICK
    REGISTRATION FLOW USING A USB STICK
    Download the unique product id file and store it on a USB stick (1)

    54
    REGISTRATION FLOW USING A USB STICK
    Download the unique product id file and store it on a USB stick (2)
    REGISTRATION FLOW USING A USB STICK
    Download the unique product id file and store it on a USB stick (3)
    REGISTRATION FLOW USING A USB STICK
    Browse to https://www.activate.barco.com and log in

    Use your myBarco credentials


    REGISTRATION FLOW USING A USB STICK
    Upload the unique product ID file
    REGISTRATION FLOW USING A USB STICK
    Fill in all fields / create a new location (1)
    REGISTRATION FLOW USING A USB STICK
    Fill in all fields / create a new location (2)
    REGISTRATION FLOW USING A USB STICK
    Check all data and confirm
    REGISTRATION FLOW USING A USB STICK
    Download the license file and store it on the USB stick
    REGISTRATION FLOW USING A USB STICK
    REGISTRATION FLOW USING A USB STICK
    Upload the license file to your projector
    REGISTRATION FLOW USING PTOOLSET / PROSPECTOR
    REGISTRATION FLOW USING PTOOLSET / PROSPECTOR
    In Ptoolset go to tab License, section Registration

    1. Download the product ID file


    2. Start the activation
    3. You are directed to https://www.activate.barco.com
    4. Follow the instructions
    5. Upload the received license file

    1. Download the product ID file


    2. Activate
    3. You are directed to https://www.activate.barco.com
    4. Follow the instructions
    5. Upload the received license file
    QUESTION
    The projector must be connected (via 3G, WiFi or LAN) during registration.

    1. True

    2. False
    QUESTION
    The projector must be connected (3G, WiFi or LAN) at least once after
    registration to get rid of the message “unregistered product”.

    1. True

    2. False
    QUESTION
    Barco INSIGHTS can only be used in countries where we have:
    • our GSM module certified
    • a data contract closed

    1. True

    2. False
    ENABLE CLOUD CONNECTIVITY
    OSD → System settings → Communication → Cloud services

    Projector does not capture/cache data if Cloud services are disabled


    | youtube.com/BarcoTV

    | linkedin.com/company/Barco

    | twitter.com/Barco

    | facebook.com/Barco

    71

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