Service Manual Quick 100 M Docking Station: Made in Switzerland

Service Manual
QUICK® 100 M Docking Station

Made in Switzerland
ARGUS Medical AG, CH-3627 Heimberg / Switzerland

(A member of the CODAN group)
14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 1 / 22

TABLE OF CONTENTS
1. INTRODUCTION ........................................................................................................................3
1.1. General .................................................................................................................................3
2. BARCODE READER AND LABEL DATA ............................................................................4

2.1. General .................................................................................................................................4
2.2. Label layout..........................................................................................................................4
2.3. Barcode format....................................................................................................................4
3. CONFIGURATIONS...................................................................................................................5
3.1. Configuration of the docking station.................................................................................5
3.2. Pump configuration.............................................................................................................5
4. SOFTWARE UPDATES............................................................................................................6
4.1. General .................................................................................................................................6
4.2. Updating the User Program...............................................................................................9
4.3. Updating the Boot loader Program...................................................................................9
4.4. Important Notes.................................................................................................................10
5. HISTORY ...................................................................................................................................11
5.1. General ...............................................................................................................................11
5.2. Entering the docking station history read mode...........................................................11
5.3. History header ...................................................................................................................11
5.4. History events....................................................................................................................11
5.5. History example.................................................................................................................12
5.6. History messages .............................................................................................................13
6. MONITORING ...........................................................................................................................14
6.1. General ...............................................................................................................................14
6.2. Serial communication protocol........................................................................................14
7. MAINTENANCE AND FAULT FINDING..............................................................................17

7.1. Maintenance ......................................................................................................................17
7.2. Fault code...........................................................................................................................17
7.3. Specifications.....................................................................................................................17
8. REPLACEMENT OF PARTS .................................................................................................18

8.1. Disassembling of the Docking Station ...........................................................................18
8.2. Replacement parts............................................................................................................18
9. WIRING DIAGRAM..................................................................................................................20
10. BLOC SCHEMATIC.................................................................................................................21
11. SAFETY STANDARD CHECK ..............................................................................................22

INTRODUCTION
1. INTRODUCTION
1.1. General
IMPORTANT!
This service manual is intended for the exclusive use of authorized persons who
have been trained by ARGUS Medical AG in the maintenance and repair of the
QUICK® 100 M docking station.
The service manual is meant to be used together with the user manual.
IMPORTANT!
ARGUS Medical AG shall not assume any responsibility for any manipulations
which have been carried out on the QUICK® 100 M docking station by a non-
authorized person.
IMPORTANT!
The QUICK® 100 M docking station may only be used with the ARGUS 600 D
Software V1.5X and/or ARGUS 414 D Software V1.3X, and/or ARGUS 707,
ARGUS 708 Software V1.XX.
IMPORTANT!
The reading of the barcode (medicament name and infusion data's on a syringe or
a fluid bag) and the data transfer to the pump are fail save. The data transfer from
the QUICK® 100 M docking station to a PC is not fail safe.
This manual contains the latest data available. It is subject to further modifications
in accordance with technical improvements.

BARCODE READER AND LABEL DATA
2. BARCODE READER AND LABEL DATA
2.1. General
The barcode reader "Scan Plus 1800" (Intermec) including a gender changer may
be ordered from ARGUS Medical AG (Art. no. 90.150). It should be
connected to the appropriate plug of the QUICK® 100 M docking station
marked with the sign.
CAUTION!
The barcode reader "ScanPlus 1800" has been preconfigured and tested by
ARGUS Medical AG for the use with the QUICK® 100 M docking station.
2.2. Label layout

ARGUS Medical recommends to use its own Excel tool named “Medication Bar-
code Labels” to generate these barcode labels and bar-coded prescription sheets.
A medication barcode label holds the following relevant information:

1. The Medication concentration in the programmed unit
2. The dose (ml total) in ml
3. The dose in the programmed unit
4. The infusion rate in ml/h
5. The medication name
6. The initial rate in the
programmed unit
7. The patient name

8. The patient weight in kg
9. A software version and an ARGUS check number
2.3. Barcode format

The used barcode standard corresponds to code 3 of 9 including check digit.
The barcode format is:
* T Rate Rate Rate Rate Rate Dose Dose Dose Dose Dose Med. Med. CD *
1E3 1E2 1E1 1E0 1E-1 1E3 1E2 1E1 1E0 1E-1 HEX HEX
High low
digit digit
T = Pump Type: “S” for syringe pump, “V” for volumetric pump
Med. = Medication number in HEX format (see pump service manual for details)
CD = Modulo 43 Check Digit

CONFIGURATIONS
3. CONFIGURATIONS
3.1. Configuration of the docking station
A special software tool for the configuration of the docking station will be released
soon. Please contact your local distributor or ARGUS Medical AG.
3.2. Pump configuration
CAUTION!
Every pump used with the QUICK® 100 M docking station has to be preconfigured with
its corresponding serial number!
Thus the addresses #396 and #397 in the configuration of each pump must be pro-
grammed with the corresponding serial number. Please refer to the pumps respective
service manual to change these addresses if necessary. In the case of an invalid serial
number, the docking station will generate an alarm and the pump can not be pro-
grammed via barcode.

SOFTWARE UPDATES
4. SOFTWARE UPDATES
4.1. General
4.1.1. Introduction
This chapter describes the procedure to perform a software update on the
QUICK® 100 M docking station. To check the installed software release in
your docking station you can either read out the history (chapter 5) or en-
quiry the docking station’s status (chapter 6) over the serial interface.
Please refer to your local distributor or ARGUS Medical AG to determine

the latest software release able to run on your device hardware.
The QUICK® 100 M contains a flash memory which can be updated easily
via the serial interface of a PC. This flash memory is divided in 2 sectors:
- User Program Sector - Boot loader Sector
The User Program Sector contains the program which runs when the de-
vice is switched on normally. The Boot loader Sector contains the program
which runs when the device is forced by the user, to enter this mode in or-
der to update the flash memory.
4.1.2. Requirements for a software update

If you want to update an ARGUS Medical device please be sure you have
the following items available:
1. Standard RS232 null modem serial interface cable, connected to the
barcode interface.
2. File "AFlash_Dongle.txt" from your local distributor or from ARGUS

Medical on your PC.
3. File "Q100_xxx.txt, if you want to update the user program. The file
name contains the software release of the user program.
4. Terminal emulator e.g. Hyper Terminal included in Microsoft® Win-

dows™.
4.1.3. Safety aspects

Be aware of the following points:
• For medical device traceability your local distributor or ARGUS
Medical AG needs to be informed about every device updates (se-
rial number) you performed!
• Do not make any software updates when the device is used and/or
connected to a patient!
• Do not disconnect the data cable during the software update proc-
ess!

SOFTWARE UPDATES
4.1.4. Settings of the terminal program

A software update can be done without additional software running on the
PC. The only tool you need is a terminal program like the Hyper Terminal
included in every Microsoft® Windows® Operating System.
Please ensure you

have selected the
right COM Port of
your PC.
Please make the

following settings in
the Terminal Program
to enable the
communication with
the pump and to
ensure the right
display information:
Please set also the following

ASCII character settings to make
the correct display settings in the
terminal program.
4.1.5. How to enter the flash mode of

the docking station
To enter the boot loader mode of
the device please follow the
procedure listed below:

SOFTWARE UPDATES
1. Unplug the mains power cord from the QUICK® 100 M docking station
to reset it and remove all pumps.
2. Connect the device to your PC.
3. Start the terminal program and make the settings as described in chap-
ter 4.1.4.
4. Use the menu "Send text file..." in the menu "Transfer" of the Hyper
Terminal program to send the dongle file "AFlash_Dongle.txt" to the
QUICK® 100 M docking station (this file will send synchronisation char-
acters for approx. 5 seconds).
5. After the start of the transmission, within 5 seconds plug in the mains
power cord to the QUICK® 100 M docking station.
6. Wait several seconds until the terminal program displays the following
text (if the device entered the boot loader mode correctly):
7. Follow the steps described in the next chapters based on the kind of
update you want to perform.
ARGUS Medical AG
CH-3627 Heimberg
Bootloader V0.21
20030328 (C) AM
Loader for flashing ARGUS Medical devices.
1. Erase user program.

2. Update user program.
3. Erase bootloader.
4. Update bootloader.

SOFTWARE UPDATES
4.2. Updating the User Program
To update the user program please go through the following steps to ensure a
complete software download:
1. Select menu 1 in the main menu of the boot loader by typing a "1" in the termi-
nal program.
The boot loader will now clear the sectors containing the user program!
2. Select menu 2 in the main menu. The QUICK® 100 M docking station will now
be ready to receive flash programming data.
3. Send the file "Q100_xxx.txt" as text to the QUICK® 100 M docking station by
using the menu "Send text file..." in the menu "Transfer" of the Hyper Terminal
program.
This part will take some time until the entire data is flashed. The QUICK® 100
M docking station will flash the red LED as long as it's receiving data from the
PC.
4. After a successful download, the QUICK® 100 M docking station will acknowl-
edge the end by ringing the internal buzzer twice.
5. Select menu 5 to quit the boot loader mode of the device. You will be asked if
you want to quit. After confirmation the QUICK® 100 M docking station will now
run in the normal mode.
Important Remark:
Updating the user program does not have any influence on the boot loader soft-
ware.
If you quit the boot loader mode without any valid user program in the flash mem-
ory, the device will always enter the boot loader mode.
4.3. Updating the Boot loader Program
We recommend updating the boot loader only if it's required by your local distribu-
tor or by ARGUS Medical.
To update the boot loader program please go through the following steps to en-
sure a complete software download:
1. Select menu 3 in the main menu of the boot loader by typing a "3" in the termi-
nal program.
The boot loader will now clear the sector which contains the boot loader
program!
2. Select menu 4 in the main menu.
3. Send the file "AMLQ100_xxx.txt" as text to the QUICK® 100 M docking station
by using the menu "Send Text File..." in the menu "Transfer" of the Hyper Ter-
minal program. This part will take some time until the entire data is flashed.
The QUICK® 100 M docking station will flash the red LED as long as it is re-
ceiving data from the PC.

SOFTWARE UPDATES
4. After a successful download, the QUICK® 100 M docking station will acknowl-
edge the end by ringing the internal buzzer twice.
5. Type a "5" in the main menu to quit the boot loader mode of the QUICK® 100 M
docking station. You will be asked if you want to quit. After confirmation the
QUICK® 100 M docking station will now run in the normal mode.
Important Remark:
Updating the boot loader program will not have any influence on the user program.
Do not unplug the mains of the device during updating the boot loader or quit this
mode without any valid boot loader in the flash memory. The device must contain
a valid boot loader to operate correctly. If it is not the case, it will no longer be pos-
sible to enter the flash mode. In this case the main board M has to be replaced!
4.4. Important Notes
The user program performs an internal ROM-Test during the self test phase of the
docking station. If an error occurred during the update process the device will en-
ter the fail safe state (fault codes please refer to chapter 7.2).
Please refer to your local distributor or ARGUS Medical AG to determine the latest
software release able to run on your device hardware.

HISTORY
5. HISTORY
5.1. General
The connection of the QUICK® 100 M docking station to a computer allows to read
the history file stored in the flash memory.
5.2. Entering the docking station history read mode

To enter the history read mode please follow the procedure listed below:
1. Switch off all docked in pumps. Unplug the mains power cord from
the QUICK® 100 M docking station and plug in the mains power cord
again to reset it.
2. Connect the device to your PC.
3. Start the terminal program and make the settings as described in chap-
ter 4.1.4.
4. Type "QUI;100" + ENTER. The history read mode program will be acti-
vated and the red LED lights up.
5. Type "HIS;" + Enter. The history will now be displayed on the screen
(see examples below).
6. Exit the history read mode by unplugging the mains power cord again.
The events registered will be displayed in a chronological order; the most recent
entry is displayed on top of the list. Please be aware that the time displayed in
minutes refers always to the elapsed time since last power up of the QUICK® 100
M docking station.
5.3. History header

At the top of the history, a header will appear showing the device type, the soft-
ware release and if configured, the inventory number and the last service date.
5.4. History events

Each registered event starts with a message line. See the list mentioned in chap-
ter 5.6.
In case the docking station detects a technical failure, the last event line registered
includes the failure number (fault code) which generated that technical failure.
Please refer to chapter 7.2 for the complete list.

HISTORY
5.5. History example
/***** History *****/

Docking type: QUICK(R)100 M
Inventory number: 0
Software release: V0.90 (030730-130A)
Last service date:
Pump docked out at place 2

Place 1 = A600 Status = 40 Elapsed time = 0:01:12
Place 2 = No pump Status = 00
Place 3 = A600 Status = 40
Fail = None
Pump in place 3 has alarm

Place 3 = A600 Status = 4E
Fail = None
Pump docked in at place 3

Fail = None
Pump in place 2 has failure

Fail = None

Fail = None
Power up on docking station

Place 1 = No pump Status = 00 Elapsed time = 0:00:00
Fail = None

HISTORY
5.6. History messages
Possible messages appearing in the first line of each history event:
No information available Pump in place 5 has failure

Power up on docking station Low pump supply voltage detected
Power off on docking station Enter PC configuration mode
Reserved PC configuration done
Reserved PC configuration failure
Pump with invalid SN at place 1
Pump with invalid SN at place 2 Pump docked in at place 1
Pump with invalid SN at place 3 Pump docked out at place 1
Pump with invalid SN at place 4 Pump docked in at place 2
Pump with invalid SN at place 5 Pump docked out at place 2
Docking station has detected failure Pump docked out at place 3
Com. troubled with pump place 1 Pump docked in at place 4
Com. troubled with pump place 2 Pump docked out at place 4
Com. troubled with pump place 3 Pump docked in at place 5
Com. troubled with pump place 4 Pump docked out at place 5
Com. troubled with pump place 5
Pump in place 1 has alarm Pump 1 programmed by barcode
Pump in place 2 has alarm Invalid barcode programming at pump 1
Pump in place 3 has alarm Pump 2 programmed by barcode
Pump 3 programmed by barcode
Pump in place 1 has failure Pump 4 programmed by barcode
Pump in place 2 has failure Invalid barcode programming at pump 4
Pump in place 3 has failure Pump 5 programmed by barcode
Pump in place 4 has failure Invalid barcode programming at pump 5

MONITORING
6. MONITORING
6.1. General
The RS 232 PC interface protocol of software release V1.00 is intended to be
used only in combination with a PDMS (Patient Data Management System). For
visualization and documentation purposes, the status of each docked-in pump and
the status of the docking station itself can be requested through the serial inter-
face.
CAUTION!
Those PC transmitted data are not intended to be used for diagnostic or remote
controlling of the pumps or other devices.
6.2. Serial communication protocol

6.2.1. Principle of the communication
The following flow diagram shows how a serial communication procedure could be
implemented on the PC side to poll each pump placed on the docking station.
Depending on which status is required by the PC, the docking station will transmit
either the pump status or the status of the docking station itself.
Send preamble address The pump places are labelled on the docking
ESC (0x1B)
station housing and have the following value:
Send pump place or Pump place 5, ‘Addr’ 0x35

docking station addr.
(0x’Addr‘)
Pump place 4, ‘Addr’ 0x34
Send ENQ (0x05) Pump place 3, ‘Addr’ 0x33
Complete
N
Status
received?
Docking station, ‘Addr’ 0x30
Y
Status decoding No pump docked at

and handling. this place.
Displaying of the rele-
vant data.
Select next address in

the docking station
The protocol syntax of the status transmitted is part of the next chapters.

MONITORING
6.2.2. Docking station status
Software release: V1.00
STX P1 P2 P3 P4 P5 DS SW CS ETX
All pump places equal to place 1
P1 Pump place 1
1. Byte 2. Byte
7 6 5 4 3 2 1 0 7 6 5 4 3 2 1 0 7 6
Reserved
Communication error occurred
Always 1
Barcode programmed parameter verification

failed
Pump selected by barcode
Reserved (Always 1)
Technical Failure of the pump (F_XX)
Pump type (if docked in)
000B = None pump

100B = A414 D
010B = A600 D
110B = Reserved (A02)
XX1B = Reserved
Always 1
STX : Start of text (0x02))

P1...P5 : Word boundaries for each pump place (16 Bit)
DS : Docking Station status (8 bit)
SW : Docking Station software release (24Bit)
CS : Checksum CRC (16 Bit, not implemented yet)
ETX : End of text (0x03)

MONITORING
1. Byte
7 6 5 4 3 2 1 0 7 6
Reserved
Reserved
Any pump alarm or pump failure active
Low pump power supply (+20V)
Reserved
Always 1
1. Byte 2. Byte 3. Byte
Main release X (ASCII character '0'-'9')
Sub release Y (ASCII character '0'-'9')
Sub release Z (ASCII character '0'-'9')
Software release X.YZ
6.2.3. Pump status

The transmitted pump status will be equal to the one described in the pump ser-
vice manual.
An example of an ARGUS 600 D syringe pump status is shown below:

MAINTENANCE AND FAULT FINDING
7. MAINTENANCE AND FAULT FINDING
7.1. Maintenance
CAUTION!
Only authorized persons who have been instructed by ARGUS Medical AG or by
the trained local distributor are allowed to service the QUICK® 100 M docking sta-
tion. In case of repair request, send the unit to the local distributor with a report
outlining the exact nature of the failure. More information is available from:
ARGUS Medical AG
CH-3627 Heimberg / Switzerland
E-mail: info@argusmedical.com
CAUTION!
The safety standard check has to be performed at least every 24 month or after
10'000 hours of operation. The check has to be done in accordance to the chapter
11.
No special maintenance of the QUICK® 100 M docking station is necessary. There
are no wear and tear parts.
Interferences through external high frequency electromagnetic fields (e.g. in com-

bination with surgical equipment) are unknown. In case of doubt we suggest that
you contact your local distributor.
7.2. Fault code

The fault code in case of a technical failure is displayed in the history file, refer to
chapter 5. The possible fault codes registered in the history event log file are listed
in the table below:
Fault Failure:
Code:
21 ROM test
22 ROM check (Runtime)
23 RAM test/check
24 XRAM test/check
25 CPU test
26 Invalid state (in PC-Configuration mode)
27 Eeprom data invalid
32 5Volt supply out of range
33 20Volt supply out of range (delayed 5s)
44 Address invalid for config-eeprom
45 Address invalid for history-eeprom
Exceptionally a fault code not listed above may appear. In this case we recom-
mend changing the main board.
7.3. Specifications
Please refer to the user manual for the specifications (cap. 7).

REPLACEMENT OF PARTS
8. REPLACEMENT OF PARTS
8.1. Disassembling of the Docking Station

CAUTION!
Disconnect the mains cable from the power outlet before opening the housing!
Observe the antistatic protection rules when disassembling the QUICK® 100 M
docking station (the use of an antistatic table mat and a grounded clip are recom-
mended).
8.2. Replacement parts

CAUTION!
The QUICK® 100 M docking station may only be used with accessories and spare
parts which have been approved by ARGUS Medical AG for safe technical use.
10.114 Cover
11.215 Casing
11.220 Centring fixation 10.096 Voltage regulator

REPLACEMENT OF PARTS
11.218 Coil spring 11.216 Handle with axle 11.217 Locking device
11.214 Transformer holder 12.008 Mains plug with filter 10.095 Extended board
10.097 Transformer 230V 10.115 Main board Quick 100M 10.116 Flat cable set Quick 100M
12.041 Interface cable 10.130 Barcode holder with clamp 12.043 Gender Charger
10.087 Combination clamp 90.041 Rail set (25x10mm)

90.042 Rail set (35x 8mm)

WIRING DIAGRAM
9. WIRING DIAGRAM
X13 Docking place 5
Main-Board_2
(30.022.A)
X12 Docking place 4

X15
10
Voltage regulator X14

20V X16
3
X11 Docking place 3
Operation LED X03

3
X10 Docking place 2
Main-Board_1
(30.020.A)
Trafo X01 X09 Docking place 1

2
X05 X07
AC Main
10 10
X06 X08
Barcode Reader Interface
Nurse Call RS 232

BLOC SCHEMATIC
10. BLOC SCHEMATIC
Nurse-call
Controller Buzzer
Alarm
Relay
RS232 Operation/
Alarm LED
Reset/
Watchdog
RS232
Latch FLASH
AC Main
AC DC
2
+ 20V I C EEPROM
DC DC (Docking-
places)
DC
+ 5V
DC (Logic)

SAFETY STANDARD CHECK
11. SAFETY STANDARD CHECK
Safety standard check QUICK® 100 M ARGUS Medical AG
Serial-No.:
Hospital/Dept/Customer:
The safety standard check has to be performed at least every 24 months or after 10000 hours of operation.
The check has to be done in accordance to the operation and service manual.
1 Visual check for damage, cleanness and completeness: - Housing, labels, accessories, connectors, cables, etc..?
2 Plug in the mains of the docking station - The green LED on the docking station lights up?
3 Check each docking position with a switched off pump: - Mechanical locking and unlocking ok ?
- After docking the pump, its green power LED lights up?
4 Check each docking position with a switched on pump: - Buzzer sounds twice, ok?
- LED on docking station flashes orange-red, ok?
5 Chech the external connections: - Computer interface ?

- Barcode reader interface ?
- Staff alerting system ?
6 Electrical test according to EN60601-1: - Measurements attached?

Do not install any pump!
All measurements made with a 2.5 m power cord

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Service Manual

QUICK® 100 M Docking Station

ARGUS Medical AG, CH-3627 Heimberg / Switzerland

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 1 / 22

2. BARCODE READER AND LABEL DATA ............................................................................4

7. MAINTENANCE AND FAULT FINDING..............................................................................17

8. REPLACEMENT OF PARTS .................................................................................................18

10. BLOC SCHEMATIC.................................................................................................................21

11. SAFETY STANDARD CHECK ..............................................................................................22

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 2 / 22

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 3 / 22

2. BARCODE READER AND LABEL DATA

2.2. Label layout

A medication barcode label holds the following relevant information:

7. The patient name

2.3. Barcode format

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 4 / 22

3.1. Configuration of the docking station

3.2. Pump configuration

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 5 / 22

Please refer to your local distributor or ARGUS Medical AG to determine

4.1.2. Requirements for a software update

2. File "AFlash_Dongle.txt" from your local distributor or from ARGUS

4. Terminal emulator e.g. Hyper Terminal included in Microsoft® Win-

4.1.3. Safety aspects

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 6 / 22

4.1.4. Settings of the terminal program

Please ensure you

Please make the

Please set also the following

4.1.5. How to enter the flash mode of

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 7 / 22

Loader for flashing ARGUS Medical devices.

1. Erase user program.

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 8 / 22

4.2. Updating the User Program

4.3. Updating the Boot loader Program

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 9 / 22

4.4. Important Notes

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 10 / 22

5.2. Entering the docking station history read mode

5.3. History header

5.4. History events

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 11 / 22

5.5. History example

/***** History *****/

Pump docked out at place 2

Pump in place 3 has alarm

Pump docked in at place 3

Pump in place 2 has failure

Pump docked in at place 2

Power up on docking station

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 12 / 22

5.6. History messages

Possible messages appearing in the first line of each history event:

No information available Pump in place 5 has failure

14.147.B_QUICK100M en.SM.V1.00.doc ARGUS Medical AG 11.08.04 / PJ 13 / 22

6.2. Serial communication protocol

Send pump place or Pump place 5, ‘Addr’ 0x35

/* History */