500 Startups Future of SaaS Report
500 Startups Future of SaaS Report
500 Startups Future of SaaS Report
MAY 2021
03 Executive Summary
04 Market Overview
08 Opportunities Ahead
12 Conclusion
$14 1200
$12
1000
$10
800
$8
600
$6
400
$4
$2 200
$0 0
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
$60.0 $60.0
$60 $60
$50 $50
$30 $30
$20.0
$19.0 $20
$20
$8.5
$10 $7.5 $10
$1.8 $2.3
$0 $0.7 $0 $0.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*
Angel Seed A B C D+ Angel Seed A B C D+
Source: PitchBook | Geography: Global Source: PitchBook | Geography: US
*As of December 31, 2020 *As of December 31, 2020
SaaS exploded in the 2010s due in part to its lower total cost After record stretch of VC activity, SaaS slows during
of ownership, scalability, and accessibility. As category leaders pandemic
emerged in new key segments, incumbents also consolidated
SaaS VC deal activity with company count
gains in market share against a backdrop of steadily
increasing spending on enterprise software worldwide. Gartner $60 6,000
forecasts that $556 billion will be spent on enterprise software
alone in 2021, with public cloud services estimated to grow
$50 4,555 5,000
6.3% in 2020 to $257.9 billion.
3,986
The onset of the COVID-19 pandemic accelerated SaaS $40
4,182
4,000
adoption while showcasing the frontiers of innovation for the
space. Fueled by fledgling enterprises seeking VC backing $30 3,000
and the emergence of category leaders at the late stage,
VC funding within SaaS remained robust in 2020 even after 2,613
record-breaking tallies in 2018 and 2019. The layering of $20 2,000
business intelligence solutions across sectors for specific
units and end users has allowed the industry to advance, $10 1,000
especially when these solutions can offer a variety of features
at scale (for example, SaaS offerings for small retailers or
$0 0
dentistry practices, to name a few). The resultant influx of
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020*
$500 $500
$400 $400
$300 $300
$215.0
$206.0
$200 $200
Seed A B C D+ Seed A B C D+
Source: PitchBook | Geography: Global Source: PitchBook | Geography: US
*As of December 31, 2020 *As of December 31, 2020
Financing sizes grew across many financing series, with some Companies that are raising are more lucrative than ever
of the larger absolute-value increases at later stages. Such Median revenue ($M) at time of SaaS VC deal by stage
an acceleration at even Series D or later stages speaks to the
sheer sums of dry powder on hand that investors sought to $25
disburse to fuel high growth. Valuations notched new highs $22.3
across every series, with substantial growth at the latest
stages as emerging category leaders raised massive sums to $20
seize pandemic-induced opportunities for growth.
Looking forward, such growth will likely continue in venture Angel & seed Early VC Late VC
funding across the SaaS industry. While the space overall Source: PitchBook | Geography: Global
*As of December 31, 2020
Note: All 2020 datapoints, except at the late stage, are n < 30.
20% 20%
15% 15%
10% 10%
5% 5%
0% 0%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*
Source: PitchBook | Geography: Global Source: PitchBook | Geography: Global
*As of December 31, 2020 *As of December 31, 2020
has seen its proportion of global venture funding decline, Mature businesses raise more to accelerate; the most
when analyzing total VC raised and median revenues at time youthful businesses raise more for traction
of funding, we can attribute this ebbing proportion to the
Average total VC raised ($M) in SaaS by company age
maturation of the SaaS ecosystem. As incumbents entrench
their competitive positions and further advance extant $60
$55.4
product and service suites, and as newer businesses carve
out frontier niches, capital will flow elsewhere. However, for
$50
experienced players at the nexus of SaaS and venture funding,
the proliferation of cloud services and deepening penetration
across nearly every other sector will continue to provide $40
opportunities for innovation.
$30
$20 $16.9
$10 $8.6
$6.4
$0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*
80% 80%
60% 60%
40% 40%
20% 20%
0% 0%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*
Under $500K $500K-$1M $1M-$5M $5M-$10M Under $500K $500K-$1M $1M-$5M $5M-$10M
$10M-$25M $25M-$100M $100M+ $10M-$25M $25M-$100M $100M+
Source: PitchBook | Geography: Global Source: PitchBook | Geography: Global
*As of December 31, 2020 *As of December 31, 2020
VC investment outside the US grows slightly In time of uncertainty, the US regains slight edge in
SaaS VC deals ($) by region proportion of funding volume
Saas VC deals (#) by region
100% 100%
80% 80%
60% 60%
40% 40%
20% 20%
0% 0%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*
Ahead
It has backed nearly 600 companies and counting over the past decade1
and boasts a portfolio that featured pioneer companies prior to their exits,
such as Twilio (NYSE:TWLO) and SendGrid (NYSE:SEND), and currently
includes unicorns as varied as Talkdesk (cloud contact centers), Canva
(graphic design platform), GitLab (DevOps platform), Intercom (custom
messaging platform), Lucidchart (visual workspace applications) and
Innovaccer (healthcare data platform).
100%
75%
25%
0%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
1. 500 Startups, SaaS Datasets, 2010 - 2020. Based on internal data as of 12/31/2020 on the entire 500 Startups family of funds. This data has not been independently verified. No representations are made
as to the accuracy or information and while reasonable steps may be taken to ensure that the
information is accurate and up-to-date, no liability can be accepted for errors or omissions.
Key findings:
• Over the past decade, SaaS has been a key sector that • Despite the COVID-19 pandemic, 500’s leading SaaS
has driven top-decile fund performance. 500 has generally portfolio companies continued to make progress.
backed SaaS companies at a rate well above the wider Talkdesk8 and Canva9 raised significant late stage rounds
VC industry. It devoted 21.7% of its total funding to SaaS and saw valuations surge in 2020, while Lucidchart10 and
companies between 2010 and 2020,5 while the overall VC Innovaccer11 recently joined the unicorn club.
community deployed 15.2% during that period.6
2. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
3. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
4. “Cloud Spending Hits Record Amid Economic Fallout From Covid-19,” The Wall Street Journal, August 3, 2020.
https://www.wsj.com/articles/cloud-spending-hits-record-amid-economic-fallout-from-covid-19-11596494981
5. 500 Startups, SaaS Datasets, 2010 - 2020.Based on internal data as of 12/31/2020 and has not been independently verified. No representations are made as to the accuracy or information and while
reasonable steps may be taken to ensure that the information is accurate and up-to-date, no liability can be accepted for errors or omissions.
6. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
7. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
8. “Talkdesk Raises $143 Million in Series C Funding,” Press Release, Talkdesk, July 23, 2020. https://www.talkdesk.com/news-and-press/press-releases/talkdesk-raises-143-million-in-series-c-funding/
9. “Record Growth at Canva Sees New $6B Valuation,” Press Release, Canva, June 23, 2020. https://www.canva.com/newsroom/news/record-growth-canva-sees-new-6b-valuation/
10. “Lucidchart raises $52M Series D, passes $100M ARR,” Alex Wilhelm, Techcrunch, April 16, 2020. https://techcrunch.com/2020/04/16/lucidchart-raises-52m-series-d-passes-100m-arr/
11. “Healthcare’s Latest Unicorn: Big Data Startup Innovaccer Raises $105 Million At $1.3 Billion Valuation,” Alexandra Wilson, Forbes, February 24, 2021.
https://www.forbes.com/sites/alexandrawilson1/2021/02/24/healthcares-latest-unicorn-big-data-startup-innovaccer-raises-105-million-at-13-billion-valuation/?sh=4f45f3862241
12. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
13. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
14. “We’ve Raised $12M Series B with Bessemer, USV, and 500 Startups” Twilio, November 9, 2010. https://www.twilio.com/blog/2010/11/12m-raised-for-series-b.html
15. “Twilio to Acquire SendGrid, the Leading Email API Platform,” Press Release, Twilio. October 15, 2010. https://www.twilio.com/press/releases/twilio-to-acquire-sendgrid-the-leading-email-api-platform-2
16. “Lucidchart raises $52M Series D, passes $100M ARR,” Alex Wilhelm, TechCrunch, April 16, 2020. https://techcrunch.com/2020/04/16/lucidchart-raises-52m-series-d-passes-100m-arr/
17. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
18. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
19. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
20. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
21. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
22. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
23. “Gartner Says Worldwide Public Cloud Services Market Is Forecast to Reach $204 Billion in 2016,” Press Release, Gartner, January 25, 2016.
https://www.gartner.com/en/newsroom/press-releases/2016-01-25-gartner-says-worldwide-public-cloud-services-market-is-forecast-to-reach-204-billion-in-2016
24. “Gartner Says Public Cloud Services in Mature Asia/Pacific Forecast to Reach $8.1 Billion in 2016.” Press Release, Gartner. June 28, 2016
https://www.gartner.com/en/newsroom/press-releases/2016-06-28-gartner-says-public-cloud-services-in-mature-asia-pacific-forecast-to-reach-8-billion-in-2016
25. “Gartner Says Public Cloud Services in Mature Asia/Pacific Forecast to Reach $10 Billion in 2017.” Press Release, Gartner. Feb.1, 2017.
https://www.gartner.com/en/newsroom/press-releases/2017-02-01-gartner-says-public-cloud-services-in-mature-asia-pacific-forecast-to-reach-10-billion-in-2017
26. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
27. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
28. 500 Startups, 500 Durians Top Centaurs. https://durians.500.co/startups Date of Access: March 17, 2021.
29. SmartHR Administers $57m Series C Round – Global Corporate Venturing,” Liwen-Edison Fu, Global Corporate Venturing, July 23, 2019.
https://globalcorporateventuring.com/smarthr-administers-57m-series-c-round/
Venture funding for SaaS overall was reaching an inflection 500 has also continued focusing on emerging markets. Less
point by 2018. Later stage deals continued to proliferate, while than a quarter of its SaaS investment totals in 2020 came
valuations and deal sizes at Series D and beyond soared.32 500 from the U.S., compared to 58.6% of VC funding overall.37
portfolio companies began securing sizable late stage rounds, For example, 500 is one of the few global investors focusing
as Canva did in 2018 by raising $40 million and surpassing a on the Middle East and Africa region, where it deployed $2
$1 billion valuation.33 Recent years have also been witness to million across eight regional SaaS deals in 2020.38 Although
acceleration by category leaders. While Canva took 5 years to early, there are already signs of momentum in the region:
become a unicorn, it took less than 4 years to grow by another Saudi Arabia’s Foodics, a food industry SaaS platform that 500
15x.34 backed in 2017, raised a $20 million Series B in early 2021,39
which we believe to be a sizable round for a startup based in
The arrival of the COVID-19 pandemic appears to have only the Kingdom.
fueled momentum around SaaS, with total VC funding reaching
new heights in 2020 globally at $48.5 billion, following record Overall, as the pandemic appears to have accelerated
investments of $43.6 billion in the previous year.35 But as the momentum in the SaaS space, 2020 saw leading companies
SaaS industry shifted towards late stage VC,36 500 kept its in 500’s portfolio reach new heights. Talkdesk’s $143 million
focus on emerging opportunities in the SaaS space. Series C funding pushed its valuation above $3 billion,40 while
Canva recently announced that it raised $71 million, valuing
Startups have begun finding new entry points. That includes the company at $15 billion.41 Only a few months earlier, it had
integrating services and simplifying usage across SaaS raised $60 million at a $6 billion valuation.42 500’s investments
platforms, serving niche customer segments, and creating in emerging markets continued to see validation, such as the
custom solutions and specialized features for different BRL 310 million (approximately $56 million USD) Series D
businesses--from laundromats to law firms. 500’s recent raised by Brazil’s Olist,43 an e-commerce SaaS company that
accelerator batch companies offer salient examples of these 500 backed in 2015.
new opportunities.
30. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
31. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
32. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
33. “Canva Raises $40M Round to Earn Unicorn Title,” Press Release, Canva.” January 9, 2018. https://www.canva.com/newsroom/news/canva-raises-40m-round-earn-unicorn-title/
34. “Canva Announces USD 15 Billion Valuation; Launches Suite of Presentations Products for the Workplace,” Press Release, Canva.” April 7, 2021.
https://www.canva.com/newsroom/news/canva-announces-usd-15-billion-valuation-launches-suite-presentations-products-workplace/
35. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
36. Pitchbook, Industry Brief dataset - VC Deals, 2010 - 2020. Such external data has not been verified.
37. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
38. 500 Startups, SaaS Datasets, 2010 - 2020. See Footnote 1.
39. “Startup FOODICS Raises US$20 million In Series B Funding Round Led By Sanabil Investments,” Press Release, Foodics, February 1, 2021.
http://www.foodics.com/blog/startup-foodics-raises-us20-million-in-series-b-funding-round-led-by-sanabil-investments/
40. “Talkdesk Raises $143 Million in Series C Funding,” Press Release, Talkdesk, July 23, 2020. https://www.talkdesk.com/news-and-press/press-releases/talkdesk-raises-143-million-in-series-c-funding/
41. “Canva Announces USD 15 Billion Valuation; Launches Suite of Presentations Products for the Workplace,” Press Release, Canva.” April 7, 2021.
https://www.canva.com/newsroom/news/canva-announces-usd-15-billion-valuation-launches-suite-presentations-products-workplace/
42. “Record Growth at Canva Sees New $6B Valuation,” Press Release, Canva, June 23, 2020. https://www.canva.com/newsroom/news/record-growth-canva-sees-new-6b-valuation/
43. “Olist Secures BRL 310 Million in Series D Funding Round Led by the SoftBank Latin America Fund,” Press Release, Olist, November 23, 2020.
https://lavca.org/wp-content/uploads/2020/11/23.11.20_Olist_SoftBank-converted.pdf
44. “Google says Cloud Will Triple again in Next 5 Years,” Jason Lemkin, SaaStr, February 22, 2021. https://www.saastr.com/google-says-will-triple-again-in-next-5-years/
45. “Gartner Forecasts Worldwide Public Cloud End-User Spending to Grow 18% in 2021,” Press Release, Gartner, November 17, 2020.
https://www.gartner.com/en/newsroom/press-releases/2020-11-17-gartner-forecasts-worldwide-public-cloud-end-user-spending-to-grow-18-percentin-2021
DISCLAIMER
All content provided in this report is provided for general informational purposes only. While 500 Startups has taken reasonable steps to ensure that the information contained in this report is accurate and up-to-date,
500 Startups makes no representations or warranties of any nature as to the accuracy or information contained in this report and no liability can be accepted for any error or omissions. Unless otherwise stated in the
report, any predictions, forecasts, conclusions, views or opinions expressed represent the current view and thinking of 500 Startups with regard to the subject matter therein based on the referenced survey and internal
data and/or analysis which has not been independently verified.
500 Startups does not guarantee any future results for any decisions made based in whole or in part on the content or information contained in this report. Under no circumstances should any information or content
provided in this report be construed as investment, legal, tax or accounting advice by 500 Startups or any of its affiliates. All recipients of this report should consult with their own counsel, accountant or other profes-
sional advisors before taking any action in connection with this report.
500 Startups programs, investor education services, strategic partnership consulting services and events are operated by 500 Startups Incubator, L.L.C. (together with its affiliates, “500 Startups”) and the funds ad-
vised by 500 Startups Management Company, L.L.C. do not participate in any revenue generated by these activities. For the avoidance of doubt, no information or content in this report should be considered as an offer
to sell or solicitation of interest to purchase any securities advised by 500 Startups or any of its affiliates or representatives. Under no circumstances should anything herein be construed as fund marketing materials
by prospective investors considering an investment into any 500 Startups investment fund.
Our Mission
10 $600M+ 19 90 22 78
years committed $1B+ valuation $100M+ valuation 5 global funds
1
countries
1 2 3 1
capital companies companies 16 thematic funds
1
invested in
& 1 annex fund
Countries where
we’ve invested