9-22-20 Pharmacy Staff Meeting Minutes

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PHARMACY STAFF MEETING MINUTES

Tuesday September 22, 2020


10:00AM-11:00AM
NSU Pharmacy virtually via zoom

AGENDA
Present: Call to Order: 10:04AM
Dr. Alvarez (facilitator), Dr. Rivera, Dr. Pino, Dr. Lafferty, Dr. Zwachte, Dr. Milfort.
Discussion Action items
Approval of previous  Minutes approved as written.  No action items.
minutes

Old Business
NSU Pharmacy Updates
 Deliveries/Mail  Policy and procedure available for campus  No action items.
deliveries.

 Texting  Dr. Alvarez sent communication again,  No action items.


been actively working on the matter.

 Flu clinics and Aetna  Total of 93 vaccinations given in 4 flu  Reprocess claims once
billing events to the date, more flu events reimbursement
coming up. Still providing flu shots to problem is solved.
“walk-ins”. Optum solving reimbursement
problem, once solved claims will have to
be reprocessed. Overall numbers this year
seem lower than last year (for walk-ins,
appointments, and event). Lower numbers
due to majority of employees working
remotely.
 EQuiPP update  No updates to the date, last signed in 2  Dr. Pino to sign in and
weeks prior. check for updates.

 Diabetes Clinic  Proposal was sent to Dr. Pandya, project  Dr. Alvarez to contact
stopped due to current pandemic. Dr. Pandya again.

 AR adjudication  Some invoices were already paid and  Marie to re-send


removed from AR. Journal entry list Journal entry list.
missing to cross-check.

 Control substance  Pharmacy staff to avoid filling and  Pharmacy staff to


dispensing to self and dispensing for ourselves or family develop new policy and
family members (new members. send to Dr. Alvarez.
policy)

ICUBAcares Updates
 HCC calls  Average of 3-5 new members per call in  No action items.
addition to previous updates (HCC calls are
Thursday morning)

 Formulary changes  Calls are still coming in. Cases are being  No action items.
7/1/20 worked on and updated accordingly.

 Reports (financial  Dr. Alvarez mentioned reports continue to  Meeting on October 2nd
and projects) contain incorrect information. Staff will 2-3pm.
meet on October 2nd 2-3pm to try to find a
solution.

 Asthma Study  Project finalized, only 1 patient completed  No action items.


study.

 Efficiency and  Need to look at workflow and  Meeting on October 2nd


productivity – set documentation. Dr. Alvarez proposed to 2-3pm.
meeting include more dropdowns to facilitate
documentation.

Integrative Pharmacy Clinic  No update, Dr. Lafferty would like a 4-  Discuss 4-week IT
Update week rotation with Residents to cover IT rotation with other
material. Dr. Alvarez to discuss with preceptors.
preceptors.
TOC Center Update  Getting TCM cases on a daily basis. Dr.  Set up meeting to
Gangoo usually takes 1-2 cases that have discuss efficiency and
longer deadlines. Dr. Aleu, Dr. Rivera, and productivity.
Dr. Zwachte currently working up cases as
they come.

New Business
ICUBA Asthma and Diabetes  We are now in the process of interaction  No action items.
workgroups with the brand partners. We need to set-
up an outline for calls we might get as
referrals. We will also refer patients to
nutrition, ophthalmologist, etc.

ICUBAcares email and  Currently, we have two groups: one for IC  No action items.
database groups call center files, and the other one where
we will receive referred patients from
brand partners.

Internal audits (control  Internal audits will be conducted in order  Dates TBD.
substances, day supply, AR, to improve our performance with
compounding) insurance claims

Discuss residents focused  Discussed above. Also include Dr. Lafferty  No action items.
experience with Dr. Lafferty input to develop/deliver materials for
(4 week) diabetes (supplements).

Holiday’s work schedules  Holiday closure 12/23/20 – 01/04/21.  No action items.


Possible to close 12/24 and 12/25, and re-
open 12/26 or open half-day on 12/24 and
re-open 12/29. Same possibilities for New
Year dates. Would need 4 days for holiday
coverage. For now, request days needed.

Discuss clinic days  No discussion.  No action items.


Trainings  Need to complete FWA by the end of the  Staff members to
month to be able to recredential. complete FWA training
by the end of the
month.

NCPDP credentialing  Need to upload documents for re-  Dr. Alvarez to find out
documents needed credentialing. documents needed and
re-credential.

CSOS update  Approved and ready to be loaded in the  Dr. Alvarez to load CSOS
pharmacy on the “ordering
computer” in the
Pharmacy.

NSU – Dept of Pharmacy  Next newsletter to be issued and  No action items.


Services Newsletter published by October

Announcements  No discussion

Adjournment: 11:02am

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