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    Cardio New Script

    Uploaded by

    Michelle
    The document is a script for a telemarketing call promoting a cardiac DNA test to determine genetic risk for heart disease, which the caller claims is covered by the person's insurance benefits. The caller requests personal information like name, date of birth, Medicare ID, address, and doctor details to verify eligibility and ship a home DNA test kit, saying the test has no out of pocket cost.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Cardio New Script

    Uploaded by

    Michelle
    254 views3 pages
    The document is a script for a telemarketing call promoting a cardiac DNA test to determine genetic risk for heart disease, which the caller claims is covered by the person's insurance benefits. The caller requests personal information like name, date of birth, Medicare ID, address, and doctor details to verify eligibility and ship a home DNA test kit, saying the test has no out of pocket cost.

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    Cardio new script

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    The document is a script for a telemarketing call promoting a cardiac DNA test to determine genetic risk for heart disease, which the caller claims is covered by the person's insurance benefits. The caller requests personal information like name, date of birth, Medicare ID, address, and doctor details to verify eligibility and ship a home DNA test kit, saying the test has no out of pocket cost.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    254 views3 pages

    Cardio New Script

    Uploaded by

    Michelle
    The document is a script for a telemarketing call promoting a cardiac DNA test to determine genetic risk for heart disease, which the caller claims is covered by the person's insurance benefits. The caller requests personal information like name, date of birth, Medicare ID, address, and doctor details to verify eligibility and ship a home DNA test kit, saying the test has no out of pocket cost.

    Copyright:

    © All Rights Reserved
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    You are on page 1of 3

    WELLNESS BENEFIT SCRENING

    Good morning/afternoon.

    This is [Rep Name] from Health Benefit Services on a recorded line, how are you feeling today?

    I'm just giving you a Courtesy call regarding your Annual Wellness Benefits , as you are entitled to
    an Optional Benefit, called a Cardio DNA Test. This Assessment is helping save lives all across
    America, because it helps you:

    You may be qualified for a heart assessment test covered by your insurance. Our test is a
    preventative genetic test used to determine if you have an increased risk of developing
    heart disease. If your not aware certain genes might impact your risk for inherited heart
    disease and you can find out which cardiac medications are ineffective or unsafe for you to
    take. This Helps you and your family to know what your risk assessment is. Most people
    don't. Know their unique genetic risk for certain cardiovascular diseases enables you to
    make changes to lower your overall risk and this insures your DR put you on the correct
    medication.

    Do you have any personal and family history of :

    High Blood Pressure?

    High Cholesterol?

    Heart disease?

    Stroke?

    Heart Attack?

    Do you have a history of heart muscle disease (Cardiomyopathy)?

    Do you have a heart rhythm disorder (Long QT Syndrome)?

    Have you ever been diagnose with hypertension without any unknown cause?

    Do you have an irregular heartbeat?


    Other
    It looks like you qualify for a new groundbreaking test in medical science; an at-home
    cardiac DNA test that is saving lives. Testing your DNA will lead you to better awareness,
    better planning, better treatment and ultimately, a better health outcome.
    To ensure your insurance will cover this brand-new test, we'd like to ask you for your
    medicare ID, a long with some other information.

    Can you please confirm your first name for me?

    Can you please confirm your last name for me?

    Okay great, and to confirm your DOB?

    Could you please confirm your medicare ID?

    Run VOB
    "Okay, just one second while I check your eligibility... OK Great, it looks like your insurance
    will cover this genetic cardiac screening. I just have a few more questions to ensure we can
    assist you properly"

    Address Line 1

    Address Line 2

    City

    State
    Select...
    Zipcode

    Do you have a primary care physician and have you been to him or her within the last year?
    MUST BE Yes
    Have you ever had a DNA test for discovering potential heart problems?
    MUST BE No
    Have you spoken to your doctor or any doctor recently on getting these tests?
    MUST BE Yes
    Have you received any DNA kit recently?
    MUST BE No

    "Okay, excellent. Our test is a preventative genetic test used to determine if you have an
    increased risk of developing heart disease."

    Thank you for your cooperation, I will now connect you to our verification team and get you
    for consultation. Your Medicare benefits cover this test and there is NO out of pocket cost to
    you, okay? Please stay on the line

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