Alert Operators Transmission - Aot: Customer Services Directorate

CUSTOMER SERVICES DIRECTORATE
2 ROND POINT EMILE DEWOITINE

31700 BLAGNAC FRANCE
TELEPHONE + 33 (0)5 61 93 33 33
ALERT OPERATORS TRANSMISSION - AOT
SUBJECT: ATA 34 – Wrong torque instruction during Pitot probe installation
AIRCRAFT TYPE: A330,A340
OUR REF.: A34L008-20 Rev 00 dated 07-DEC-2020
EFFECTIVITY DATE: 7 Dec 2020 + 2 working days
1. AIRCRAFT AFFECTED
All A330 and A340 aircraft
2. REFERENCED DOCUMENTATION
2.1 APPENDIX
Appendix 1: reporting sheet
2.2 REFERENCES
Ref [1]: AMM task 34-11-15-400-801-A – Pitot Probe installation – July 2020 revision.
Ref [2]: AMM task 34-11-15-400-801-A – Pitot Probe installation

- October 2020 revision (or subsequent revision)
- or Temporary Revision (TR) of ref [1] (if October revision is not available).
Note: Temporary revision of ref [1] is accessible in AirNav tool: red clip hyperlink on the top left of the
task ref [1].
3. REASON
3.1 FACTS
An erroneous torque value to install the Pitot Probe was included in the July 2020 revision of the AMM ref
[1] [between 0.765 and 0.935 m.N (6.77 and 8.27 lbf.in)].
The correct torque value is between 0.765 and 0.935 m.daN (67.7 and 82.74 lbf.in).
The Ref [2] AMM revision includes back the correct torque values.
The affected nuts are the 2 nuts used to install each Pitot Probe from the inner side of the fuselage (item
(3) on the following AMM (ref [1] and ref [2] figure).
AOT ref: A34L008-20 Rev 00 Page 1 of 5 Date: 07-DEC-2020
© AIRBUS S.A.S. 2020. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
3.2 CONSEQUENCES
This under torque, combined with the vibrations, may cause

 the Pitot bolts to become loose or break.
 the Pitot not to be maintained correctly in place, and therefore to move and to be then not
correctly aligned with the airflow.
 erroneous total pressure measurement.
3.3 AIM
The aim of this AOT is:

 to identify the aircraft impacted by the corrective action (ref §4.2)
 to provide operators with the corrective action on affected nuts item (3) (ref §4.2)
4. SHORT TERM ACTION
NOTE 1: This AOT is expected to be classified mandatory by an Airworthiness Directive (AD). The
accomplishment instructions marked as Required for Compliance (RC) must be done to comply with
the AD. “RC” is indicating these paragraphs accordingly.
NOTE 2: The accomplishment instructions of this AOT include procedures given in other documents
or in other sections of the AOT. When the words ’refer to’ are used and the operator has a procedure
accepted by the local authority he belongs to, the accepted alternative procedure can be used. When
the words ’in accordance with’ are used then the given procedure must be followed.
NOTE 3: The access and close-up instructions, not comprising return to service tests, in this AOT do
not constitute or affect the technical intent of the AOT. Operators can therefore, as deemed
necessary, omit or add access and/or close-up steps to add flexibility to their maintenance operations
as long as the technical intent of the AOT is met within the set parameters.
The actions to be performed in the frame of this AOT are described in the flowchart in §4.2.2:
1. Determination if aircraft is requiring the corrective action,
2. Description of the corrective action to be performed,
3. Report accomplishment to Airbus.
4.1 PLANNING AND MANPOWER
4.1.1 RC - ACCOMPLISHMENT TIMESCALE
The check, and if required, the re-torque of the nuts (item 3) Ref [1] shall be done within 30 days
starting from effectivity date of this AOT.
4.1.2 MANPOWER
The estimated time to perform the re-torque of subject nuts (as required by section 4.2 of this AOT) is:
0.5 MH per aircraft (3 Pitots).
Note: only 1 operator is necessary
4.2 DESCRIPTION
4.2.1 ACCESS
As the nuts are torqued from the inner side of the fuselage, there is no specific access for the re-torque of
the nuts (3).
4.2.2 RC - INSTRUCTION REQUIREMENTS
Note: A review of aircraft maintenance records is an acceptable method to accomplish identification of

A/C affected by the inspection instructed in this AOT.
4.3 SPARES AND TOOLING
As per ref [2], the torque wrench to be used for this task is a non-specific tooling: torque wrench including
the range between 0.765 and 0.935 m.daN (67.70 and 82.74 lbf.in)
5. FURTHER INFORMATION
5.1 IMPACTED DOCUMENTATION
The torque value has been corrected in ref [2].
From the publication date of the current AOT, only ref [2] shall be used for Pitot Probe installation.
6. AOT APPROVAL
The technical content of this document is approved under the authority of the DOA ref.EASA.21J.031.
7. REPORTING
Questions about this AOT are to be addressed to Airbus Customer Services through TechRequest on
Airbus World, selecting Maintenance and Engineering Domain, Engineering support Section and ATA
34-10.
As per latest reporting policy (Ref to OIT 999.0018/16), accomplishment of this AOT is to be addressed
to Airbus Customer Services through the generic e-mail address: inspection.results@airbus.com
(Reporting Sheet attached in Appendix 1).
Best Regards,
Christian FREMONT Stéphane GOSSELIN

VICE PRESIDENT ENGINEERING SUPPORT VICE PRESIDENT A330/A340 PROGRAMME
CUSTOMER SERVICES CUSTOMER SERVICES

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CUSTOMER SERVICES DIRECTORATE

2 ROND POINT EMILE DEWOITINE

ALERT OPERATORS TRANSMISSION - AOT

SUBJECT: ATA 34 – Wrong torque instruction during Pitot probe installation

AIRCRAFT TYPE: A330,A340

OUR REF.: A34L008-20 Rev 00 dated 07-DEC-2020

EFFECTIVITY DATE: 7 Dec 2020 + 2 working days

All A330 and A340 aircraft

Appendix 1: reporting sheet

Ref [2]: AMM task 34-11-15-400-801-A – Pitot Probe installation

AOT ref: A34L008-20 Rev 00 Page 1 of 5 Date: 07-DEC-2020

This under torque, combined with the vibrations, may cause

The aim of this AOT is:

AOT ref: A34L008-20 Rev 00 Page 2 of 5 Date: 07-DEC-2020

4. SHORT TERM ACTION

4.1 PLANNING AND MANPOWER

4.1.1 RC - ACCOMPLISHMENT TIMESCALE

4.2.2 RC - INSTRUCTION REQUIREMENTS

AOT ref: A34L008-20 Rev 00 Page 3 of 5 Date: 07-DEC-2020

Note: A review of aircraft maintenance records is an acceptable method to accomplish identification of

4.3 SPARES AND TOOLING

5.1 IMPACTED DOCUMENTATION

The torque value has been corrected in ref [2].

AOT ref: A34L008-20 Rev 00 Page 4 of 5 Date: 07-DEC-2020

Christian FREMONT Stéphane GOSSELIN

AOT ref: A34L008-20 Rev 00 Page 5 of 5 Date: 07-DEC-2020

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