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CURRICULUM VITAE
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NAME : Dr.Partho Bhattacharya
FATHERS NAME : Late Shri Baroda
Bhattacharya
SEX : Male
DATE OF BIRTH : 23/12/1965
ADDRESS-PERMANENT : E-3, Jayashree Park,Behala,
Kolkata-700034,West Bengal,India
033-26046378,
ADDRESS-PRESENT : AJ-271,Ground Floor,Sector – II
Salt Lake , Kolkata - 700091
MARITAL STATUS : Married
PHONE NUMBER-RESIDENCE : 033- 2406 6378
PHONE NUMBER-OFFICE : 033 2320-3040,033 2320-2122
PHONE NUMBER-MOBILE : 9804000411 , 9804804849
E-MAIL ID :
drparthobhattacharya@gmail.com
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Educational Qualification
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1). DH&HM( Diploma in Health & Hospital Administration) in the year 1999.
Post Graduate Diploma in Hospital & Health Management Academy of
Hospital Administration , AIIMS, New Delhi

2). MBBS 1989 Graduate in Medicine & Surgery from R.G.Kar Medical College&
Hospital Calcutta

3).WBHS 1983 Higher Secondary RamKrishna Mission Vivekananda Centenary

College Calcutta.

4). ICSE 1981 Secondary St.James School Calcutta

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A). Professional Training
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1). AIIMS 1999-1999 :

 OPD
 ICU
 Diagnostics
 Imaging
 CSSD
  HMS
 Casualty Management
 OT

2). Safdarjang Hospital1 : 1999-1999

 Hospital Record Keeping
 Dietetics & Kitchen Management

3).IndraPrastha Apollo Hospital New Delhi :1999-1999

 IPD
 ICCU
 Sleep Lab
 Mechanized Laundry
 Housekeeping
 Management in Corporate Hospitals

4).RGKar Medical College & Hospital :1991-1993 Senior House Officer

Department of Orthopaedic Surgery,Accident & Emergency

5).RGKar Medical College & Hospital : 1990-1991 RRHS Medicine, Surgery,

ENT, Eye, Ortho G&O, Psychiatry, Skin, VD, Physical Medicine, Rural Health
Centre, Infectious Diseases Hospital
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Professional Experience
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1). Apollo Gleneagles Hospital ( AGHL) , Kolkata :

Working as Medical Supdt from 10th Jan’2011 to till date & reporting to the CEO.
AGHL is a 525 bedded Superspeciality Tertiary Care JCI accredited hospital in a
Joint Venture with Parkway Group of Singapore.

Departments looking after:-

1. Junior Medical Staff including Residents , Registrars & RMO
2. Consultants – Full Time & Visiting
3. Medical Records
4. OPD
5. IPD
6. DayCare
7. Oncology Building
8. Accident & Emergency
9. Dialysis
10. COE
11. Quality
 12. Technical Staff & ParaMedics
13. Diagnostics

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2).TATA Main Hospital ( TMH) , Jamshedpur:

TMH is the flagship Hospital of TATA Steel Limited having a total bed strength
of 1125 beds with ISO 9001 2008 accreditation.
Worked there as Head Hospital Administration from 18th July 2009 to 7th
January 2011 looking after Operations of the Hospital and reporting to the
General Manager Medical services. Departments supervising were :-

1. Nursing
2. BioMedical Equipments
3. Maintenance Operations – Civil,Electrical,Lifts,Water Supply
4. Housekeeping
5. Linen & Laundry
6. Dietetics , Kitchen , F&B.
7. Security.
8. Corporate Communications
9. IT
10. Corporate Social Activity.
11. 10 Dispensaries
12. 5 Raw Material Hospitals in Mines.
13. Emergency & Enquiry
14. Medical Records
15. Pharmacy & Stores.
16. BMW

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3). Wockhardt Hospitals , Kolkata

From – 26th March’2007 to till 16th July ‘ 2009 – Head Hospital Administrations of
Wockhardt Hospitals Kolkata which includes three hospitals namely
Wockhardt Hospital and Kidney Institute , Wockhardt Medical Centre and the
Up coming 450 bedded Wockhardt Super Speciality Hospital .
Reporting to the CEO / GM and is responsible for the Medical / Clinical
Administration ,Non Medical / Operational Administration and Quality of
all the three hospitals. The following Departments report to me – Medical
Services ( Consultant , Registrars , Clinical Assisstant , DNB Trainees ) ,
Nursing , Engineering & Maintenance , Bio Medical Engineering, Front Office ,
House Keeping, F&B , Ambulance , Security , Quality Assurance , Medical
records
THE JOB
Reporting to the CEO
Departments Handled
 Consultants
 Junior Doctors – Registrars , Clinical Assisstants , RMO , DNB students
 Nursing
 Maintenance & Engineering
 Bio Medical Engineering
 Front Office – Help Desk , IPD & OPD Billing , Admission Desk ,
Telephone , TPA & Credit Cell
 Food & Dietetics
 House Keeping , Linen & Laundry
 Bio Medical Waste
 Wards , OT , ICU , Dialysis , OPD
 Medical Records

Administrative functions include the following:

 See and Ensure that health services in the Hospital & Centre operate
efficiently and provide adequate medical care to patients.
 Onsite operational leadership on a 24-hour basis (including weekends and
holidays).
 Act independently to provide crisis management
 Interpret the Corporate Policy in the Hospital & Centre
 Make timely decisions that directly impact patient care,
 Ensure timely and effective communication
 Be the administrative liaison to patients, families, health system
employees and external customers
 Liaisons between governing boards, medical staff, and department heads
and integrate the activities of all departments into a smooth-functioning
whole.
 Planning and coordinating departmental activities,
 Program evaluation, development of policies and procedures for various
medical treatment and preventative activities,
 Quality assurance, patient services
 Public Relations activities such as active participation in fund-raising and
community health planning.
 Direct the recruitment, hiring, and training of personnel.
 Fiscal operations such as budget planning, accounting, and rate-setting for
health services.
  Develop and expand programs and services for scientific Research,
preventive medicine, and medical and vocational rehabilitation.

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04). Jehangir Apollo Hospital (Apollo Pune) : March 2006 to 25th March ‘ 2007 –
Deputy Medical Supdt and Act.Medical Supdt
Jehangir Apollo Hospital is one of the managed hospitals of the Apollo Hospital
Enterprise Limited (AHEL). It is a 400 bedded Multispeciality hospital located in
the heart of Pune city.

 Responsibilities

Reporting to the Medical Supdt, overall responsible for all Resident doctors ,
Consultant and Nursing activity , IPD , Medical Record Keeping , Casualty ,
ICU , 1066 , Diagnostics , Quality Care

 Achievements
 Restructuring the Resident doctors in regards to their duty , hostel , food ,
payscale.
 Tie up with Bhira Tata Power for their Medical service which is
outsourced ( Out Sourcing Medical Services) .
 Outreach Trauma Centre at Hadapsar
 Nursing restructuring cutting down absenteeism
 Diabetic Centre in association with Deepak Fertilisers
 NABH
 Quality protocols
 HIS

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5). Banarsidas Chandiwala Institute of Medical Sciences (BCIMS March 2001-
March 2006) ,Kalkaji, New Delhi -Asst. Medical Superintendent

 Responsibilities

Banarsidas Chandiwala Institute of Medical Sciences (BCIMS) is a 100Bedded

ISO 9001:2000 certified Multispecialty Charitable Trust Hospital, which is the
medical flagship of the Banarsidas Chandiwala Sewa Smarak Trust Society a
society who are committed for Health and Education. Overall responsibility for
hospital activities and is part of the senior management team, Reporting to the
MD,and the Board Chair,act as Chief operating officer of the hospital and has the
authority and accountable for campus operations. Peer of the administrative
team to provide management services to the Care needers. Responsible for
providing administrative leadership and direction to facets of the operation of
the BCIMS Hospital. In addition, ensure quality of care and cost effective
services; exercise necessary appropriate authority and accountability for the
administration and long range planning of the facility; maintain effective
employee, medical staff ,area relations; and serve as the administration liaison
between MD, the medical staff leadership and the BCSSTS. Responsible for
leading assigned operational planning, consistent with Trust priorities, to
identify and reach short and long term goals. Effectively work with staff and
physicians to provide demonstrable quality care and services to internal and
external customers. Understand and support continuing process improvement
and work with tools to support this environment. Maintain an effective senior
administrative staff that provides leadership for the organization and effectively
coordinates with administrative teams in other network communities and with
network staff.

 Achievements
 Commissioning of the OPD services , Diagnostic , IPD , OT
 Diabetic Centre
 Tie up with Escorts Hospital New Delhi for Cardiac Support
 ISO 9001:2000 Accredition
 HIS of the entire hospital
 TPA

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06). Goodricke Group Hospital ,Aibheel, West Bengal : 1999 to 2001 Senior
Medical Officer & Acting Chief Medical Officer.

 Responsibilities

Chief Medical Officer in Charge of Goodricke Group Hospital, which is the

referral hospital for 38, Tea Garden Hospital of the Goodricke Group Limited
spread over Assam, Mirik Kalimpong, Darjeeling, Lebong, Kurseong and
Jalpaiguri. Overall responsibility for hospital activities and is part of the senior
management team, Reporting to the CMO, and the MD, acting as Chief Executive
officer of the hospital and has the overall authority and accountability. Clinic
administrative work involving IPD, OPD, OT, Diag, Manpower, Inventory, Store
mgt. Running a full fledged DOTS centre for RNTCP (Revised National
Tuberculosis Control Programme, Programme for Malaria and Leprosy in
association With the Govt. and NGO. Responsibilities also include some network
activities which may not be limited to the local hospital, served as the principal
link between the local hospital activities and the community, local board and
medical staff. Dealing with complex situations including strategic thinking,
conflict resolution, speaking with large groups, working with persons of varied
educational backgrounds, team approaches and operating in an environment
that involves high stress.

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07). Goodricke Group Limited (GGL)1997 to 1999 - Medical Officer

 Responsibilities

Medical Officer in Charge of Tea Garden Hospital of Kurseong, Mirik, and

Darjeeling. Involved travel to far flung Medical Dispensaries, OPD, IPD, Manpower,
Inventory, Stores, Kitchen, Housekeeping management. Involved in the safety guidelines
and exposure treatment of Factory Workers including Factory Environment Management.
Active part in NMLEP, Malaria Eradication, TB, Cataract Family Planning programme in
Association with the Govt. and NGO.

 Achievements
 Pulse Polio initiation
 NMEP
 NLEP
 Dispensary functioning in remote areas

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08). Woodlands Hospital& Medical Research Centre, Alipore, Kolkatta :1993-
1997 Senior House Officer in Charge of Ward, OT, Casualty and ITU(Intensive
Therapy Unit)

 Responsibilities

Woodlands Hospital & Medical Research Centre is a Prime Tertiary Multispecialty 300-
bedded Hospital located in the heart of the City. Catering to Corporate and MNC
clients. Responsible for the casualty department admissions, follow up of IPD
Patients, OPD supervision and active OT and ITU management.

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Personal Skills and key responsibilities and job preference
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1). Post Graduate Masters degree in Hospital management, 16 years of Clinic
al , Non Clinical and Operational Administrative experience in healthcare.

2). Prior experience demonstrating effective leadership skills in a hospital, as an

administrator or assistant administrator. Prior experience in demonstrating
effective organizational performance improvement skills, and a sound working
knowledge of healthcare organization and administration and effective in time
management skills.

3). Willing to participate in community and industry activities to enhance

community recognition of the System and to obtain cooperation in regards to
community issues that impact the hospital.

4). Willing to accept and demonstrate a hands-on approach to problem solving

and staff mentoring. A thorough knowledge of healthcare delivery models with a
surgery focus, finance, strategic planning, physician relations, human resource
management and nursing issues Excellent written, verbal, presentation and
interpersonal skills. Demonstrated skills and knowledge of board and medical
staff leadership relations, familiarity with ISO and related accreditation
standards and the ability to quickly adapt to these standards if these required to
be implemented.

5). Sound knowledge of ISO certification , NABH , JCI and other accreditation

6). Sound knowledge in TPA and Medical Insurance

7). Core Competence in Clinical & Non Clinical Administration , Operations ,

Quality , Accreditation , TPA , Medicolegal & Biomedical Support Sevice
equipments
8). Key Result Areas ( KRA )

1). Manning / Supervision

2) . Buisness Development
3). People Development
4). Process Improvement
5). Quality Initiatives.

9). Critical Attributes:

1. Excellent leadership, people and relationship management qualities

2. Strong communication & negotiation skills
3. Comfortable with working in organization having cultural diversities

10). Key Deliverables:

1. Support the designing and implementation of the Business plan

2. Organize and regulate the clinical and ancillary services as per the
Business plan
3. Evaluate the effectiveness of the existing medical programs.
 4. Design and develop strategies for accomplishing the future organization
goals
5. Involve in policy level discussion relate to medical technical competence
and provide guidance to the hospital management on medical and
technical related issues
6. Be a part of the final recommending authority on technical
specifications/ reconciliation for procurement of medical equipments
7. Act as the custodian for clinical and non-clinical protocols at
unit level and ensure high standards of patient care
8. Develop & implement medical programs, SOPs & clinical guidelines.
9. Facilitate effective measurable objectives for medical committees as per
medical strategy.
10. Compliance with clinical protocols and statutory requirements
11. Recruitment of empanelled consultants- discuss and prepare proposal
and seek approval from COO
12. Set up & ensure the regular functioning of the various clinical
committees, in consultation with the CEO
13. Assist in hospital accreditations, certifications etc
14. Ensure continuous development of competency of Medical personnel
15. Provide support in medico legal activities at the hospital

11). Proposed Key Drivers

1. System Orientation
2. Quality initiatives & Safety management
3. Cost Control / reductions
4. Customer Orientation
5. Creative thinking / innovativeness
6. Training & Development
7. Growth in sales
8. Growth in profitability
9. Turn around operations
10. Integration of outsourced staff with Wockhardt
11. Knowledge Management – Reading books, Prof. membership
Creation of learning Organizations, Knowledge about business /
Organization
12. Go out of the way
13. Internal Marketing
14. Positive attitude
15. Team Development

12). KRA
  Quality
 Core Medical Administration with Staff including Consultants ,
Jr.Medical Staff , Nursing & Paramedics
 Talent Management – Recruitment , Retention & Training
 Working Capital Management
 Achievement of Clinical Outcome ,
 VOC

Dr.Partho Bhattacharya

Signature Date: