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CURRICULUM VITAE

Arief Mubarak Arief Mubarak is System Engineer of PT. Jaringan Intech


Indonesia
System Engineer
Arief’s role at PT. Jaringan Intech Indonesia to Design,
PT. Jaringan Intech Indonesia Installation and Maintenance System.

DOB : 02-08-1987 Technical Profile


Nationality : Indonesian  Java, C++, .Net Framework 4.0, C#
Status : Single  XML, PHP, JavaScript, JQuery
 Web Service, Socket Programming
Contact :  Visual Studio .Net 2008-2012, Microsoft Office, Eclipse
Tel. +62 21 350 8585  Microsoft Source Safe, SVN, Red Mine, GIT
Fax. +62 21 350 9686  SQL Server 2000-2012, MySQL
HP. +62 898 990 0851  LDAP, HTTPS, SSO, wide area of encryption technique

Email : The wide range of consulting services that can be provided


arief.mubarak@intech.co.id including :

 Installation and Maintenance Genesys Framework


 Design, Installation and Maintenance Contact Center
Application using Genesys Voice Platform.
 Design, Installation and Maintenance web based
application to generate Genesys Report.
 Design, Installation and Maintenance Middleware
Application.
 Design, Installation and Maintenance CRM Application

Key Background Experience

 Building Web Based CRM Application


 Building Middleware Application.
 Building web based Reporting Application.
 Building SMS Gateway Application
CURRICULUM VITAE
System Engineer at PT. Jaringan Intech Indonesia ( November
2009 – Now )

Projects :

 Design, Development, Installation and Maintenance


CRM Application on PT. Tigaraksa Satrika. tbk, December
2009.
 Design, Development, Installation and Maintenance
Middleware and Genesys Reporting Application on Terra
Contact Center project, 2011 – Now.
 Genesys Reporting Application for PT. KAI.
 CRM Application for PT. Bank Mandiri, Tbk.
 Genesys Softphone and IVR Survey Client for PT.
Asuransi CIGNA.
 DMS for PT. Blue Bird Group. (Web Services for
synchronizing data between SAP and ELO(DMS)).
 inClaudia as internal project.
 Genesys Salesforce CTI Adapter for PT. KAI.

ACADEMIC QUALIFICATION

 Budi Luhur University 2009, Major in Information


Technology.

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