ISM Final Assignment
ISM Final Assignment
ISM Final Assignment
Submitted to
Dr Chowdhury Saima Ferdous
Professor
Departement of International Business
Faculty of Business Studies
University of Dhaka
Submitted by
Superior Profitability: The superior profitability goes to those firms that can create superior
value by differentiating the product and/or driving down the costs so that consumers value the
product and pay a premium price; the issue is about the gap between value and Cost is the „Value
creation‟ which determines firm‟s positioning in business sector.
‘Industry is nothing but customer needs’ means industries are established for the fulfillments
of customer needs. We can see the differences in industries in different countries due to their
individual‟s food habit, culture, choice, religion etc. So, it can be easily understood how
customer needs plays vital roles for creating industries.
Strategy: A company‟s strategy is an action plan outperforming its competitors and for gaining
superior profitability.
Business Environment is the most important aspect of any business. The forces which constitute the
business environment are its suppliers, competitors, media, government, customers, economic
conditions, investors and multiple other institutions working externally.
PESTEL Model:
A PESTEL analysis is a framework or tool used by marketers to analyze and monitor the macro-
environmental (external marketing environment) factors that have an impact on an organization.
The result of which is used to identify threats and weaknesses which is used in a SWOT analysis.
1. Political Factors: These are all about how and to what degree a government intervenes in the
economy. This can include – government policy, political stability or instability in overseas
markets, foreign trade policy, tax policy, labor law, environmental law, trade restrictions and so
on.
2. Economic Factors: Economic factors have a significant impact on how an organization does
business and also how profitable they are. Factors include – economic growth, interest rates,
exchange rates, inflation, disposable income of consumers and businesses and so on.
3. Social Factors: Also known as socio-cultural factors, are the areas that involve the shared
belief and attitudes of the population. These factors include – population structures and growth,
age distribution, health consciousness, career attitudes and so on. These factors are of particular
interest as they have a direct effect on how marketers understand customers and what drives
them.
4. Technological Factors: We all know how fast the technological landscape changes and how
this impacts the way we market our products. Technological factors affect marketing and the
management thereof in three distinct ways: a) New ways of producing goods and services b)
New ways of distributing goods and services c) New ways of communicating with target
markets.
5. Environmental Factors: These factors have only really come to the forefront in the last
fifteen years or so. They have become important due to the increasing scarcity of raw materials,
pollution targets, doing business as an ethical and sustainable company, carbon footprint targets
set by governments (this is a good example were one factor could be classes as political and
environmental at the same time). These are just some of the issues marketers are facing within
this factor. More and more consumers are demanding that the products they buy are sourced
ethically and if possible from a sustainable source.
6. Legal factors Legal factors include - health and safety, equal opportunities, advertising
standards, consumer rights and laws, product labeling and product safety. It is clear that
companies need to know what is and what is not legal in order to trade successfully. If an
organization trades globally this becomes a very tricky area to get right as each country has its
own set of rules and regulations.
6 questions that are helping to analyze external environment are given bellow:
6 questions that are helping to analyze internal environment are given bellow:
Key success factors: Key success factors are those key elements which are required for
an organization to accomplish or exceed their desired goals. It is imperative that these
factors be given proper attention and are adhered so as to attain the desired objective.
Ans. to the question no 9
Barriers to entry: Barriers to entry is a business term describing factors that can prevent
or impede newcomers into a market or industry sector, and so limit competition. These
can include high start-up costs, regulatory hurdles, or other obstacles that prevent new
competitors from easily entering a business sector. Barriers to entry benefit existing firms
because they protect their market share and ability to generate revenues and profits
Differences between corporate level strategy and business level strategy are given
bellow:
Opportunities
Weekness
SWOT Strength
Analysis
Threats
Decisions made at business level: In business level, the firm uses to gain a competitive
advantage by exploiting core competencies in specific product markets. It indicates the
choices the firm has made about how it intends to compete in individual product markets.
Decisions made at corporate level: Corporate level decisions are part of multi-tiered
process that owners and managers use to: Define a plan of action. Hit a specific target.
Achieve business goals.
Ans. to the question no 13
The BCG matrix assesses the company‟s product portfolio by placing each product,
division or SBU (strategic business unit) on a 2×2 grid. How does the BCG matrix work
in detail? The placement of products on the grid is done by investigating two dimensions,
which are the axes of the grid: the product life cycle and the experience curve. Since both
criteria are rather hard to quantify, proxy values are used to illustrate these two
dimensions. The product life cycle is reflected by market growth, and the experience
curve is mirrored by the relative market share. These two values have to be identified for
each product/division/SBU to place them on the grid. Based on the position of each
product/division/SBU on the BCG matrix, investment or disinvestment decisions can be
taken. The graphic below shows the BCG matrix.
Question Marks
Question marks are low-share business units in high-growth markets. They require cash to hold
their share, let alone increase it. The company needs to think hard about question marks – which
ones should be built into stars, and which ones should be phased out? Question marks have the
following characteristics:
Low relative market share in a relatively young but promising market (growing)
Potential of becoming stars if the market share can be increased
If necessary market share is not reached, question marks are likely to turn into dogs as soon as
the market gets more mature
Careful analysis is needed to determine whether to invest or not.
Stars
Stars are high-growth, high-share businesses or products. They often need heavy
investment to finance their rapid growth. Eventually, their growth will slow down, and
they will turn into cash cows. Stars have the following characteristics:
High market share in a promising market
To turn a star into a future cash cow, heavy investment is needed to fight competition and expand
market share.
Cash Cows
Cash cows are low-growth, high-share businesses or products. These established and successful
SBUs need less investment to maintain their market share. As a result, they produce cash that the
company uses to pay its bills and to support other SBUs that need investment. As we have
learned, question marks and stars require heavy investment, which usually comes from the
profitable cash cows. Cash cows have the following characteristics:
Dogs
Dogs are low-growth, low-share businesses and products. They may generate enough cash to
maintain themselves, but do not promise to be large sources of cash flow. Dogs have the
following characteristics: