DO3000X

Permanent-magnetism Frequency-conversion Door Operator

User’s Guide
User’s Guide

All rights reserved.

The information in this document is subject
to change without notice. No part of this
document, including electronic, mechanical,
micro-coping, photocopying, recording or
otherwise, may in any form or by any means
be reproduced, stored in a retrieval system
or transmitted without prior written
permission from our company.
 Safety Precautions
In this Guide, safety precautions consist of the following two categories:

DANGER: Incorrect operation may result in serious injury or even death

CAUTION: Incorrect operation may result in moderate or minor injury and damage to equipment
Users should read carefully and understand this chapter when installing, commissioning and repairing
the system and follow the safety precautions in this chapter. The Company assumes no liability or
responsibility for any damage or loss caused by any rule-breaking operations.
1 Installation

DANGER

 Please install it on the flame retardant materials such as metal to avoid fire!
 Do not place it near combustible items to avoid fire!

CAUTION

 Do not let the wire head or screw fall into it to avoid damage to the controller!
 Please install the controller where the vibration is less and direct sunlight is avoided.
 Please install it in a place which can withstand its weight to avoid the injury caused by falling.
 Do not install it if the controller is found to be damaged during unpacking!
 Do not install it when packing list is not consistent with physical name!
 Handle it gently. Otherwise the equipment may be damaged!
 Do not touch the components of controller. Otherwise there is the danger of static damage!

2 Wiring

DANGER

 The electrical engineering professionals should be engaged to install it according to this Guidance
avoid the electric shock and injury!
 The controller and power supply should be isolated by circuit breaker. Otherwise a fire may occur!
 Please properly ground the controller according to the standard. Otherwise there is danger of
electric shock!

CAUTION

 Never connect the input power supply to the output terminals (U, V, W) of controller. Pay attention to
the terminal mark, and correctly connect the wires! Otherwise the controller may be damaged!
 Ensure that the wiring meets the EMC requirements and the local safety standards. Otherwise there
may be an accident!
 Communication line should be the shielded twisted pair with the twisted distance of 20 ~ 30mm, and
the shield should be grounded!
 Make sure that the rated voltage of product is consistent with that of AC power supply to avoid
 accident and fire!
 Check the external circuit connected with the controller for short circuit and whether the line is
fastened. Otherwise it may cause the damage to controller!
 Voltage withstand test is done before delivery and unnecessary for any part of controller. Otherwise
it may cause an accident!

3 Power-on

DANGER

 The controller should be covered and then powered on. Do not open the cover after power-on, and
do not touch any input and output terminals of controller. Otherwise it may cause electric shock!
 All peripheral accessories should be properly wired according to the connecting method in this
Guide. Otherwise it may cause an accident!
 Do not randomly change the parameters of controller manufacturer. Otherwise it may cause
damage to the equipment!
 Anyone except the professional technicians should not detect signals during operation. Otherwise it
may cause personal injury or equipment damage!

4 Maintenance, inspection and replacement of parts

DANGER

 Do not maintain and repair the equipment when you are electrified. Otherwise there is danger of
electric shock!
 Anyone who has not accepted the professional training should not repair and maintain the
controller. Otherwise it may cause the personal injury or equipment damage!
 After replacing the controller, set the parameters, and plug/unplug the pluggable plug-ins only in
case of power failure!
 In case of maintenance and inspection, disconnect the input power, and wait 5 minutes to avoid the
electric shock.

5 Operation not under rated voltage

If the external voltage is not within the allowable operating voltage range specified in this Guide, the
operation may lead to the damage of controller. Conduct the voltage transformation with the
corresponding step-up or step-down device if necessary.
6 Lightning Shock Protection
This series of controllers are equipped with lightning overcurrent protection device, providing certain
self-protection for the inductive lightning. In case of frequent lightning, customers should also install the
protection device in front of controller.
7 Altitude and Derating Use
In the area 1000 m above sea level, the thin air affects the cooling effect of controller, so it is necessary
to derate the voltage. Please contact our company for technical advice.
8 Scrapping Precautions for Controller
The electrolytic capacitors of main circuit and printed circuit may explode when incinerated. Plastic parts
will produce toxic gases when burned. Please treat them as industrial waste.
1 About adaptive motor
The controller is matched with AC permanent magnet synchronous motor. Please select the controller
according to the motor nameplate.
In order to achieve the better control results, the motor should be positioned according to the actual
situation
The internal short circuit of cable or motor will cause the alarm, or even damage of controller. Therefore,
first conduct the insulation short-circuit test for the initially installed motor and cable, and regularly
conduct the same in the routine maintenance. It is important to disconnect the controller from the parts
being tested.
 Content
1 INTRODUCTION ................................................................................1
1.1. TECHNICAL PARAMETERS ................................................................................................................................... 1
1.2. WORKING CONDITIONS ....................................................................................................................................... 1

2 ELECTRICAL DEBUGGING ...........................................................1

2.1 WIRING OF CONTROLLER .................................................................................................................................... 1
2.1.1 WIRING OF HAA24360G1 CONTROLLER COMPONENTS (AS SHOWN IN FIG.2-1) ................................................. 1
2.1.2 WIRING OF HAA24360G2 CONTROLLER COMPONENTS (AS SHOWN IN FIG.2-3) ................................................. 2
2.1.3 WIRING OF HAA24360G3 CONTROLLER COMPONENTS (AS SHOWN IN FIG.2-4) ................................................. 3
2.1.4 WIRING OF HAA24360G4 CONTROLLER COMPONENTS (AS SHOWN IN FIG.2-5) ................................................. 3
2.1.4 WIRING OF HAA24360G5 CONTROLLER COMPONENTS (AS SHOWN IN FIG.2-5) ................................................. 4
2.2 CONTROLLER INTERFACE ................................................................................................................................... 4
2.2.1 CONTROLLER CASE ............................................................................................................................................. 4
2.2.1.1 HAA24360G1, HAA24360G2, HAA24360G4 AND HAA24360G5 CONTROLLERS...................................... 4
2.2.1.2 HAA24360G3 CONTROLLER CASE ................................................................................................................. 5
2.2.1.3 DEFINITIONS AND DESCRIPTIONS OF INPUT/OUTPUT PORTS ............................................................................. 6
2.3 USE OF SERVER................................................................................................................................................... 6
2.3.1 INTRODUCTION FOR USE OF SERVER.................................................................................................................... 6
2.3.2 OPERATION EXAMPLES ....................................................................................................................................... 7
2.3.3 DATA MODIFICATION .......................................................................................................................................... 8
2.4 DEBUGGING DESCRIPTION .................................................................................................................................. 8
2.4.1 MAKE SURE THAT THE FOLLOWING REQUIREMENTS ARE MET BEFORE DEBUGGING THE DOOR OPERATOR:......... 8
2.4.2 BASIC DEBUGGING STEPS: ................................................................................................................................... 9
2.4.2.1 POWER-ON OF DOOR OPERATOR...................................................................................................................... 9
2.4.2.2 ENTER THE PASSWORD ................................................................................................................................... 9
2.4.2.3 LEARNING .................................................................................................................................................... 10
2.4.2.4 DEMO OPERATION OF DOOR OPERATOR ........................................................................................................ 12
2.4.2.5 NORMAL SETTINGS OF DOOR OPERATOR ....................................................................................................... 13
2.4.2.5.1 SETTINGS OF HAA24360G1, HAA24360G2, HAA24360G4 AND HAA24360G5 CONTROLLER
COMPONENTS ................................................................................................................................................................ 13
2.4.2.5.2 SETTINGS OF HAA24360G3 CONTROLLER COMPONENTS ........................................................................ 15
2.4.3 ADVANCED DEBUGGING STEPS: ........................................................................................................................ 15
2.4.3.1 POWER-ON OF DOOR OPERATOR.................................................................................................................... 15
2.4.3.2 ENTER THE PASSWORD ................................................................................................................................. 15
2.4.3.3 POSITIONING ................................................................................................................................................. 15
2.4.3.4 SET THE MOTOR ROTATION DIRECTION ......................................................................................................... 15
2.4.3.5 LEARNING .................................................................................................................................................... 16
2.4.3.6 DEMO OPERATION OF DOOR OPERATOR ........................................................................................................ 16
2.4.3.7 NORMAL SETTINGS OF DOOR OPERATOR ....................................................................................................... 16
2.5 OPEN/CLOSE CURVE .......................................................................................................................................... 16
2.5.1 OPEN CURVE ..................................................................................................................................................... 16
2.5.2 CLOSE CURVE ................................................................................................................................................... 17
2.5.3 REOPEN CURVE ............................................................................................................................................... 18
2.6 COMMON TROUBLESHOOTING .......................................................................................................................... 18
2.6.1 DOOR OPERATOR CAN NOT OPEN THE DOOR ...................................................................................................... 18
2.6.2 CONTROL SYSTEM CAN NOT RECEIVE THE ARRIVE SIGNAL................................................................................ 18
2.6.3 DOOR DOES NOT STOP WHEN MOVING TO THE OPEN LIMIT ................................................................................ 19
2.6.4 DOOR OPERATOR REPEATS OPEN/CLOSE ACTIONS ............................................................................................. 19
2.6.5 DOOR OPERATOR FAILS OR JITTERS AT OPEN/CLOSE ......................................................................................... 19
2.6.6 VIEW THE FAULT ............................................................................................................................................. 19
2.7 PARAMETERS OF CONTROLLER ......................................................................................................................... 20

3 MAINTENANCE ...............................................................................27
3.1 REGULAR MAINTENANCE ITEMS FOR DOOR OPERATOR ................................................................................... 27
3.2 DAILY MAINTENANCE ITEMS FOR DOOR OPERATOR ........................................................................................ 28

4 LIST OF MAIN PARTS ...................................................................28

4.1 LIST OF MAIN PARTS OF CENTER OPENING DOOR OPERATOR .......................................................................... 28
4.2 LIST OF MAIN PARTS OF SIDE OPENING DOOR OPERATOR ............................................................................... 29
1 Introduction
DO3000X permanent-magnetism frequency-conversion door operator is a door drive system which is
driven by the permanent magnet synchronous motor and controlled by stepless speed adjustment and
frequency conversion system. It can achieve the best open/close speed curve, with the features such as
efficiency, reliability, simple operation and less mechanical vibration. DO3000X permanent-magnetism
frequency-conversion door operator applies to the door system with the net door width of (700 ~ 1800)
mm.
Main characteristics are as follows:
1 Synchronous motor angle learning (static)
2 Door width learning
3 Automatic open/close demonstration
4 Fault alarm and automatic protection
5 Baffle detection selection
6 Synchronous/asynchronous door coupler selection
1.1. Technical Parameters
Input voltage: AC220V±20%;
a) Controller:
Rated frequency: 50/60Hz;
Output voltage: 0～220V;
Output frequency: 0～50Hz
b) Motor:
Rated voltage: AC100/125V;
Rated speed: 180r/min;
Rated power: 43/94W
1.2. Working conditions
a) Altitude 1000m below, 100% rated current output;
1000~2000m, 95% rated current output;
2000~3000m, 85% rated current output;
b) The maximum relative humidity of the wettest month at site is 95%, and the average monthly
minimum temperature is not higher than 25 ℃;
c) The fluctuation of supply voltage relative to the rated voltage should be within ±15%
d) Ambient air should not contain corrosive and flammable gases and conductive dust;

2 Electrical Debugging
2.1 Wiring of Controller
2.1.1 Wiring of HAA24360G1 controller components (as shown in Fig.2-1)

1
 Fig.2-1 Wiring of HAA24360G1 controller components

Contact output light

screen beam

Transistor output light

screen beam

Fig.2-2 Wiring of HAA24360G1 controller component light screen beam

2.1.2 Wiring of HAA24360G2 controller components (as shown in Fig.2-3)

2
 Fig.2-3 Wiring of HAA24360G2 controller components
2.1.3 Wiring of HAA24360G3 controller components (as shown in Fig.2-4)

Fig.2-4 Wiring of HAA24360G3 controller components

2.1.4 Wiring of HAA24360G4 controller components (as shown in Fig.2-5)

3
 Fig.2-5 Wiring of HAA24360G4 controller components
2.1.4 Wiring of HAA24360G5 controller components (as shown in Fig.2-5)

Fig.2-6 Wiring of HAA24360G5 controller components

2.2 Controller Interface

2.2.1 Controller case
2.2.1.1 HAA24360G1, HAA24360G2, HAA24360G4 and HAA24360G5 Controllers

4
 Power
Power supply (Green)
switch
Power (Red)
(Yellow)
Motor output
Protection

(Red)
(Gray)
(Brown)
(Blue)
(Black)
Encoder
Close arrive
DOB Input
SGS Input
Ready/error
REV Input
DCS(output) Do not open the cover
ST3 Input
ST2 Input
Service tool
DCL(output) ST1 Input

Fig.2-7 Controller case

 The circles on the figure represent the indicators corresponding to various functions
Power: normally on when power works properly
Ready/error: blink at normal conditions, and normally on in case of fault
Close arrive: normally on when the close arrive signal is input after the door is closed in place.
ST1/ST2/ST3: ST code signal input, normally on with signal.
REV input: light screen beam signal input, normally on if light screen beam signal is input
SGS: passenger protection input, normally on with signal
DOB: open button input, normally on with signal
DOS output: passenger protection, blink if the door operator is blocked at the close process
DOL output: normally on when the open arrive signal is output by controller after the door is
opened in place
Protection: off without the motor output, and normally on with motor output
2.2.1.2 HAA24360G3 controller case

Power
Power supply (Green)
switch
Power (Red)
(Yellow)
Motor output
Protection

(Red)
(Gray)
(Brown)
(Blue)
(Black)
Encoder
Close arrive

DOB Input

SGS Input
Ready/error
REV Input

DCL(output) Slow close input

Do not open the cover
Close input
Service tool
DOL(output) Open input

Fig.2-8 Controller case

 The circles on the figure represent the indicators corresponding to various functions
5
Power: normally on when power works properly
Ready/error: blink at normal conditions, and normally on in case of fault
Close arrive: normally on when the close arrive signal is input after the door is closed in place.
DO/DC/NDG: open, close and slow close signal input, ST code signal input, normally on with signal.
REV input: light screen beam signal input, normally on if light screen beam signal is input
SGS: passenger protection input, normally on with signal
DOB: open button input, normally on with signal
DCL output: normally on when the close arrive signal is output by controller after the door is closed
in place
DOL output: normally on when the open arrive signal is output by controller after the door is
opened in place
Protection: off without the motor output, and normally on with motor output
2.2.1.3 Definitions and descriptions of input/output ports
Definitions and descriptions of input/output ports are as shown in Tables 2-1,2-2 and 2-3。
Table 2-1 Definitions of power ports

Terminal Definition
P5-1 L (220VAC、187V~253V)
P5-2 PE
P5-3 N

Table 2-2 Definitions and descriptions of input ports

Terminal Definition
P2-1 24VDC, 24V power input
P2-4 ST1/DO
P2-5 ST2/DC
P2-6 ST3/NDG
P2-7 REV
P2-8 SGS
P2-9 DOB
P2-10 CLOSED
Table 2-3 Definitions and descriptions of output ports
Terminal Definitions
P2-2 DOL
P2-3 DOS/DCL

2.3 Use of Server

2.3.1 Introduction for use of server
Special server, with simple operation and high efficiency, is as shown in Fig.2-4.

6
 Main display

7 8 9
MODULE
DISP
Return to main STATE D ENT
CALL E TEST F
menu
4 5 6
Numeric key
FUNCTION
Return to DISP
IN A SELOUT B C
previous menu

1 2 3
SET
ON UP DOWN

Shift 0 GO ON CLEAR

OFF GO BACK ENTER

Clear/Enter

Go on/Go back
Fig. 2-9 Server
Three lines of buttons at the right side of server comprise of two rows. If you want to use the upper
functions, directly press the button; if you want to use the functions below, press the conversion key +
this button. Special attention should be paid to GO ON, GO BACK, CLEAR and ENTER described in the
following debugging document.
2.3.2 Operation examples
After power-on, the
server displays as
follows:

DOOR-Menu
Door - Menu
DriveDrive
=3 = 3

This is the main interface of server. Press at the upper left corner of keyboard to directly return
to this interface.
For example: enter the menu 3311 (curve parameters)

7
 3
DOWN
Press on the main menu interface to enter the following interface

MONITOR=1
DOOR-Menu DIAGNO
Drive =3 SETUP=3 >
<进程名称>
STICS=2

3
DOWN
Then press to
enter the following interface

DOOR-Menu
Contract Data=1
Drive =3Pr.ini=3 >
Tune=2

1
ON
And then press to enter the following interface

Door parameter=1
DOOR-Menu
Drive =3
<进程名称> >

2.3.3 Data modification

The operation interface of server displays two rows of data, with the original data (old, “o” for short)
showing at left side of second row and new data (new, “n” for short) input at the right side as follows:

DOOR-Menu
Open low dis mm/s
Drive =3
o: 20.00 n:

Data input: taking 40 as an example, first press “4”, and then press “0” twice. “40.00” appears at the right
CLEAR

ENTER
side. Confirm this is the data to be input, and press + . If “400.00” is input by accident,
CLEAR

ENTER
press to delete one “0”
2.4 Debugging Description
2.4.1 Make sure that the following requirements are met before debugging the door operator:
For HAA24360G1 controller components, the system addresses are set as follows:
DOS (reverse open) : front door 53-1/rear door 54-1

8
 DOL (open arrive) : front door 53-2/rear door 54-2
EDP (light screen beam) : front door 53-3/rear door 54-3
Elevator is in the maintenance state
Emergency stop button of top car is pressed
Randomly attached cables are correctly connected according to Fig.2-1 ~ Fig.2-6.
Door operator has been installed and connected correctly. Before the power-on, the hanger plate
bears the running resistance when pushed and runs smoothly after the three-phase power plug P4
of motor pulled out.
Note: Because the controller has the outage anti-collision function, there is obvious resistance when the
hanger plate is pushed before the power-on.
Unaccomplished matters should be strictly handled according to the safety specifications of elevator!
※The controller and motor have been matched before the delivery of complete machine. The
debugging should be conducted by reference to the basic debugging steps in 2.4.2.
※If the controller or motor has been replaced, the debugging should be conducted by reference to
the advanced debugging steps in 2.4.3.
2.4.2 Basic debugging steps:
2.4.2.1 Power-on of door operator
If the power indicator goes on after the controller is switched on, the power of controller is normal.
2.4.2.2 Enter the password
1. Enter the menu 3311, go back to Password, input the password 8888, and then enter the password
4321.
Specific operations are as follows:

GO ON

GO BACK
Enter the menu M3311, press and go back to the last parameter:

Password
DOOR- Menu
Drive=3 n :
o:0000=

Enter the password 8888:

Password
DOOR- Menu
Drive=3 n : 8888
o:0000=

CLEAR

ENTER
Press + to confirm; Menu interface turns into:

9
 Password
DOOR- Menu
Drive=3 n :
o:0000=

Enter the password 4321

Password
DOOR- Menu
Drive=3 n : 4321
o:0000=

CLEAR

ENTER
Press + to confirm; Menu interface turns into:

Password
DOOR- Menu
Drive=3 n :
o:0000=

Press and return to main menu.

In case of no operation for server in 5 min, enter the password again.
2.4.2.3 Learning
Step 1. Enter the menu M3311, change the operating mode comand source into “0”.
Step 2. Enter the menu M3312, change the feedback mode into “0”.
Step 3. Enter the menu M334, press Enter key to conduct learning.
Note: The learning should be conducted strictly in accordance with above steps. If the learning is directly
conducted without steps 1 and 2, door operator may fail and only can return to normal after the outage
(wait for the power indicator to completely go off) and power-on again.
Specific operations are as follows:

GO ON

GO BACK
Enter the menu M3311, press to select the following parameters. If it is not 0, set it to 0:

Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

10
Press to return.

GO ON

GO BACK
Enter the menu M3312, press to select the following parameters:

Feedback
DOOR mode
- Menu
Drive=3
old:1 new:

CLEAR

ENTER
If this value is not 0, set it to 0, and press + to confirm

Feedback
DOOR mode
- Menu
Drive=3
old:0 new:

Press to return to main menu, enter the menu M334:

Lift -will
DOOR Menulearn
“CLEAR”Escape
Drive=3

CLEAR

ENTER
Press + to start learning; start interface of learning is as follows:

Width- Menu
DOOR : 000000
Drive=3
Door is learning

Operating process of door at learning:

close→close arrive→open→open arrive→close→close arrive
End interface of learning is as follows:

11
 Learn-is
DOOR finished
Menu
Drive=3

Press to return to main menu.

After the end of learning, i.e. the last close arrive, the motor is at dead status.
After the end of learning, enter the menu M3311 to view “DR half range”; in case of center opening door
operator, this value is equal to about half the open door width ＋60mm
2.4.2.4 Demo operation of door operator
1. Enter the menu 3312, and determine whether Feedback is 0. If it is not 0, change it into 0.
2. Enter the menu 3311, and change operating mode Run comand source into 2.
3. Enter the menu 313 and press Enter key to conduct the demo operation.
4. Enter the menu 313, go back to Stop press ENTER, and press Enter key to stop the demo operation
Specific operations are as follows:

GO ON

GO BACK
Enter the menu M3312, press to select the following parameters:

Feedback
DOOR mode
- Menu
Drive=3
old:1 new:

CLEAR

ENTER
If the value is not 0, set it to 0, and press + to confirm

Feedback
DOOR mode
- Menu
Drive=3
old:0 new:

GO ON

GO BACK
Press to return to main menu, and enter the menu M3311, press to select the
following parameters:

12
 Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

CLEAR

ENTER
If the value is 0, set it to 2 (if it is not 0, first set it to 0), and press + to confirm

Run
DOOR comand
- Menusource
Drive
old: 2 =3 new:

Press to return to main menu and enter the menu M313 with interface as follows:

Key- open
DOOR Menudoor
Drive=3False

CLEAR

ENTER
Press + to start the demo operation; door operator continuously opens and closes the
door

GO ON

GO BACK
Press to stop it, and select the following parameters

Stop press
DOOR ENTER
- Menu
Drive=3False

CLEAR

ENTER
Press + to stop the demo operation, and press to return to main menu
2.4.2.5 Normal settings of door operator
2.4.2.5.1 Settings of HAA24360G1, HAA24360G2, HAA24360G4 and HAA24360G5 controller
components
Before the normal settings of door operator, emergency stop button should be reset, top car should be
under the service status and among ST code indicators ST1, ST2 and ST3 on the controller panel, only
ST3 should be on

13
1. Enter the menu 3311 and change Run comand source into 0.
2. Enter the menu 3312 and change Feedback mode into 1.
3. Enter the menu 3311, and change Run comand source into 6.
Specific operation steps:

GO ON

GO BACK
Enter the menu M3311, and press to select the following parameters:

Run
DOOR comand
- Menusource
Drive
old: 2 =3 new:

CLEAR

ENTER
If the value is not 0, first set it to 0, and press + to confirm

Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

GO ON

GO BACK
Press to return to main menu, enter the menu M3312, and press to select the
following parameters:

Feedback
DOOR mode
- Menu
Drive=3
old:0 new:

CLEAR

ENTER
Set the value to 1, and press + to confirm

Feedback
DOOR mode
- Menu
Drive=3
old:1 new:

GO ON

GO BACK
Press to return to main menu, enter the menu M3311, and press to select the
following parameters:

14
 Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

CLEAR

ENTER
If the value is not 0, first set it to 0, and press + to confirm

Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

CLEAR

ENTER
Set the value into 6, and press + to confirm

Press to return to main menu; door operator closes door in place and holds the torque
2.4.2.5.2 Settings of HAA24360G3 controller components
1. Enter the menu 3311 and change Run comand source into 0.
2. Enter the menu 3311 and change Run comand source into 3.
2.4.3 Advanced debugging steps:
2.4.3.1 Power-on of door operator
If the power indicator goes on after the controller is switched on, the power of controller is normal.
2.4.3.2 Enter the password
Implement it by reference to section 2.4.2.2
2.4.3.3 Positioning
In case of operating mode 0, pull the door to the middle, input 332, press ENTER key. Door moving a
little distance (about two centimeters, if the door does not move, then reposition the door) indicates that
the positioning is complete.
Enter the menu 3313, change the first parameter "Rated Power" to select the motor type. Rated Power is
set to 94.3 for 5.0N • M motor.
After replacing the motor or controller, the motor parameters should be reset.
2.4.3.4 Set the motor rotation direction

GO ON

GO BACK
Press to return to main menu, enter the menu M3311, press to select the following
parameters; If it is not 0, set it to 0:

15
 Run
DOOR comand
- Menusource
Drive
old: 0 =3 new:

Pull the door to the middle, press return to main menu, and enter the menu M311:

CLEAR CLEAR

ENTER ENTER
Press + so that the door will move to a direction, and press to stop it
If the door moves to the open direction, the rotation direction of motor should not be modified.

GO ON

GO BACK
If the door moves to the close direction, enter the menu M3311 and press to select the
following parameters:

Rotate
DOOR dir 1/0
- Menu
Drive=3
old:0 new:

CLEAR

ENTER
If the value is 0, change it into 1. Otherwise change it to 0, press + to confirm and

press to return to main menu.

2.4.3.5 Learning
Implement it by reference to section 2.4.2.3
2.4.3.6 Demo operation of door operator
Implement it by reference to section 2.4.2.4
2.4.3.7 Normal settings of door operator
Implement it by reference to section 2.4.2.5
Note: 1. All parameters including "Run command source" can be modified only when "Run command
source" is 0.
2. "Feedback mode" should be set to 0 at the time of commissioning. At the end of commissioning, for
HAA24360G1/HAA24360G2/HAA24360G4/HAA24360G5 controller components, the value should
be set to 1; for HAA24360G3 controller components, it should remain unchanged (0).
3. For HAA24360G1/HAA24360G2/HAA24360G4/HAA24360G5 controller components, "Run
command source" can be set to 6 only when emergency stop button is reset, top car is under the
service status and "Feedback mode" is set to 1.
2.5 Open/close curve
2.5.1 Open curve
Open curve is as shown in Fig.2-4.
16
 Speed mm/s Moving process of door
Close
arrive Open arrive

Door position Distance mm

Fig.2-4 Open Curve

Parameters Menu Function No. and Position Description
Open low dis mm 4 Open low-speed distance
Open unlock mm/s 5 Open unlock speed
Open unlock S% 6 Open unlock distance
Open accel mm/s2 3311 7 Open acceleration
Open jerk0 mm/s3 8 Open jerk acceleration
Open decel mm/s2 9 Open deceleration
Open jerk1 mm/s3 10 Open jerk deceleration
Open limit 15 Open arrive limit
3315
Open arrive ms 17 Open arrive time ms
2.5.2 Close Curve
Close curve is as shown in Fig.2-5.

Close arrive switch position

Speed mm/s Open
Moving process of door
arrive
Close arrive

Position hold

Distance mm
Fig. 2-5 Close Curve
Parameters Menu Function No. and Position Description
Close arrive mm/s 11 Close arrive speed
Close low dis mm 12 close low-speed distance
Close accel mm/s2 13 Close acceleration
Close jerk0 mm/s3 3311 14 Close jerk acceleration
Close decel mm/s2 15 Close deceleration
Close jerk1 mm/s3 16 Close jerk deceleration
Close unlock mm/s 17 Close unlock speed
17
 Close unlock S% 18 Close unlock distance
Close limit mm 3315 19 Close arrive position
2.5.3 Reopen curve
Reopen curve is as shown in Fig.2-6.
Speed mm/s

Time s

Parameters Menu Function No. and Position Description

Ropen Dec 21 Reverse open deceleration
3315
Ropen Jerk 22 Reverse open jerk deceleration
Fig. 2-6 Reopen curve
2.6 Common Troubleshooting
You can view the fault code through server. Enter the menu 321 to view the current fault, and enter the
menu 322 to view the historical fault. Enter the menu 324, and press ENTER key to clear the fault.
2.6.1 Door operator can not open the door
Control system issues the open/close signal, but the door operator can not open / close the door
Step 1: For HAA24360G1/HAA24360G2/HAA24360G4/HAA24360G5 controller components, enter
3312, and confirm that Feedback mode should be set to 1; for HAA24360G3 controller components,
enter 3312, and confirm that Feedback mode should be set to 0.
Step 2: For HAA24360G1/HAA24360G2/HAA24360G4/HAA24360G5 controller components, enter
3311, and confirm that run commd source should be set to 6; for HAA24360G3 controller components,
enter 3311, and confirm that run commd source should be set to 3.
Step 3: For HAA24360G1/HAA24360G2/HAA24360G4/HAA24360G5 controller components, check
whether RS14 wiring is connected reliably, whether RS14 dial code address is 53, and the open / close
address settings of control cabinet are correct.
2.6.2 Control system can not receive the arrive signal
After close or open arrive, the control cabinet does not accept the open / close arrive signal of door
operator
Step 1: In case of open or close arrive, check whether the corresponding arrive light on the controller is
on, and if so, go to Step 2, and if not, go to Step 3
Step 2: Remove P2 plug, run the door operator (i.e., operating modes 1, 2, and 6). Check whether the
P2-1 and P2-2 or P2-1 and P2-3 can be switched on/off normally, and if so, the door operator controller
is normal, and the control system signal fails (control cabinet wiring or parameter settings), and if not, the
door operator controller is damaged.
Step 3: Too large door width after learning may result in the residue of door width after open arrive.
Check whether DR half range (door width) in 3311 is consistent with the actual door width. For the center
opening door, this value is equal to about half the actual door width + 60mm, and for the side opening
18
door, this value is equal to the actual door width +60 mm.
2.6.3 Door does not stop when moving to the open limit
Generally, the sharp belt sliding sounds may go off, and there are two possibilities:
1. At manual operation, i.e. run commd source = 0, the door will move along a direction after 311
operation command is issued, and only stop when clear key is pressed. This is a normal
phenomenon.
2. This situation generally occurs in learning. Check whether the belt is loosened.
3. Positioning angle is not accurate, and re-positioning is necessary (pull the door to the middle)
2.6.4 Door operator repeats open/close actions
Step 1: If the arrive indicator goes on in case of open arrive, the door operator moves in place. If the door
operator is closed for no reason, check whether the control system gives the door operator the close
signal
Step 2: If the arrive indicator does not go on in case of open arrive, check whether the door width is too
large. For the center opening door, this value is equal to about half the actual door width + 60mm, and
for the side opening door, this value is equal to the actual door width +60 mm
Step 3: Check whether the close arrive input and output indicators go on in case of close arrive, and
check whether the close arrive input switch is valid.
2.6.5 Door operator fails or jitters at open/close
A: Cut off the power of door operator, remove the plug P4 of motor power line, and respectively measure
the resistance between two phases. It should reach three-phase equilibrium (30 ~ 40Ω), and the
resistance between the ground and power lines should be infinite
B: In case of no multimeter, remove the plug P4 of motor power line. If door moves smoothly when
pulled, and jitters when two phases are short-circuited, the door operator is normal.
2.6.6 View the fault
View the fault code (322) with server. Fault information is as shown in the following table:
Fault Causes Troubleshooting
Debris in or damage of Remove the debris and confirm whether the controller is
controller damaged.

BASE FAULT Measure whether the three-phase resistance of motor is

Any two phases of balanced with a multimeter (for 5.0NM motor, it is about 30
motor are
Ω). In case of three-phase imbalance or large difference of
short-circuited
resistance value, the motor is damaged.
DC link OVT Input voltage is too high Check the input power voltage
Encoder loop of
Replace the controller
controller is abnormal
Encoder cable is
PVT lost disconnected or Rearrange the encoder cable
short-circuited
Encoder hardware is
Replace the motor
damaged
Resistance during Check for the foreign matter or mechanical jam or too large
open/close process door width
Phase loss of motor
MOTOR
during the operation of Check the motor power line
OVERLOAD
door operator
Encoder cable is
Rearrange the encoder cable
broken

19
 Any one phase of motor Measure the resistance between the motor three-phase and
POWER is short to ground ground which should be infinite.
LOST
Input voltage is too low Measure the input voltage which should be 220V ± 20%

2.7 Parameters of Controller

Parameters of controller are as shown in the following table:
Table 2-3 Parameters of door operator controller
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
M311 (Monitoring parameters A)
0 Software Based on the Based on the ※
version actual conditions actual conditions
1 Operating Frequency out Hz 0~50.00 ※
frequency
2 Motor speed Motor Speed ※
RPM
3 Rotor Rotor position 0~359.9 ※
position
4 Dictated Dictated V mm/s ※
speed
5 Dictated Output voltage V 0~900V ※
output
voltage
6 Dictated Mtr trq PU 1.0 － >rated ※
torque torque
current
7 Output Output current A 0~999.9A ※
current
8 High limit of Run count(10000) ※
run count
9 Low limit of Run Count(1) ※
run count
M312 (Monitoring parameters B)
0 DC bus DC link V 0~9999v ※
voltage
1 ST code ST1 ST2 ST3 Based on the ※
status actual conditions
2 Encoder Encoder position 0~65536 ※
position
3 Current Door position 00000 ※
location
4 INPUT1 INPUT1 ※
5 INPUT2 INPUT2 ※
M313(Monitoring parameters C)
0 Open input Key open door ※
False
1 Close input Key close door ※

20
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
False
2 Stop Stop press ※
ENTER
False
M3311(Field adjustment parameters)
0 REV REV NO/NC 0: normally on 1/0 For
normally on/ 1: normally off HAA24360G1/2/5
off selection , it is 1, and for
HAA24360G3/4,
it is 0
1 Rotation Rotate dir 1/0 0,1 1
direction
negation
2 Run RUN comd 0~3, 5~6 6/3 For
command source 1 Single run HAA24360G1/2/5
source 2 Continuous run , it is 6, and for
HAA24360G3, it
3 DO/DC is 3, and for
4 Basic mode HAA24360G4, it
of ST code is 5
5 Extension mode
of ST code
3 Door range DR half range mm 0~65535 ■
4 Open Open low dis mm 0~100 5
low-speed
distance
5 Open start Open unlock 5~100mm/s 60
unlock speed mm/s
6 Open start Open unlock S ％ 0~30.0% 5.0%
unlock
distance
7 Open Open accel 10~2048mm/s/s 800
acceleration mm/s2
8 Open jerk Open Jerk0 10~2048mm/s/s/s 800
acceleration mm/s3
9 Open Open Decel 10~2048mm/s/s 800
deceleration mm/s2
10 open jerk Open Jerk1 10~2048mm/s/s/s 800
deceleration mm/s3
11 Close arrive Clos arrive mm/s 5~100mm/s 25
speed
12 Close Close low dis mm 5~100 60
low-speed
distance
13 Close Clos accel mm/s2 10~2048mm/s/s 700
acceleration
14 Close jerk Clos Jerk0 mm/s3 10~2048mm/s/s/s 700
acceleration

21
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
15 Close Clos Decel 10~2048mm/s/s 600
deceleration mm/s2
16 Close jerk Clos Jerk1 mm/s3 10~2048mm/s/s/s 600
deceleration
17 Close start Clos unlock mm/s 5~150mm/s 35
unlock speed
18 Close start Clos unlock s% 0~30.0% 0.5
unlock
distance
19 Password Password 0~9999 8888/4321
M3312 (Regulator parameters)
0 Proportional SpdP1 gain 0~10000 1000
gain1(high
speed)
1 Integral gain SpdI1 gain 0~10000 800
1(high
speed)
2 Proportional Spdp2 gain 0~10000 1000
gain2(low
speed)
3 Integral gain SpdI2 gain 0~10000 800
2(low speed)
4 PI switching SGP tran21h thr 0~100 5
threshold %
value
5 PI switching SGP tran21 0~100 5
band width band%
6 Speed Sfbk filter 0～66 (high/low) 33
feedback
filtration
7 Proportional Prop filter 0~3 0
filtration by
reference to
torque
8 Motor overspeed (pu) 1.00~2.00 1.25
overspeed 1.0: Rated RPM
9 Regulation Regulation 0:VF 2
method methord 1: closed ring of
asynchronous
motor
2: Synchronous
motor
10 Feedback Feedback mode 0: DO/DC 1/0 For
mode open/close signal HAA24360G3
1: ST code component, it is 0
open/close signal
11 Current loop Curp gain 0~9999 512
KP

22
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
12 Current loop Curi gain 0~9999 150
KI
13 Motor torque OP DRV Limit PU 0.00~2.50 2.00
limit (open)
14 Brake torque OP REG Limit PU 0.00~2.50 2.00
limit(open)
15 Motor torque CL DRV Limit PU 0.00~2.50 2.00
limit(close)
16 Brake torque CL REG Limit PU 0.00~2.50 2.00
limit(close)
17 Overload Mtr ovl i fac PU 0.1~2.0 1.2
protection
coefficient of
motor
18 PVT PVT threshld min 0~10 0
protection 0: disable
sensitivity The greater the
factor number, the lower
the sensitivity
M3313(Motor parameters)
0 Motor power Rated Power 0.1~999.9KW 94.3
1 Number of Number of poles 0002~0016 0016
poles
2 Rated RPM Rated RPM 1~9999 0180
3 Rated Rated frq 1.00Hz~99.99Hz 24.00
frequency
4 Rated Rated voltage 0~999V 125
voltage
5 Rated Rated I (A) 1.0~999.9 001.0
current
6 Roller Shv diam mm 10~10000mm 00045
diameter
7 Gear ratio Gear ratio 1.0~100.0 001.0
8 Rope ratio Rope ratio 1~6 1
9 Rotor Rotor pos offset 0~65535 ■
position
offset
10 Stator resisit s 0.000~9.999 Ω 2.790
resistance
11 Stator Induct s(mH) 0.0~999.9mH 252.4
inductance
12 Rotor Resist rotor 0.000~9.999Ω 1.820
resistance
13 Rotor Induct r(mH) 0.0~999.9mH 252.4
inductance
14 Mutual mutual induct 0.0~999.9mH 240.6

23
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
inductance
15 No-load No load current 0.0~999.9A 2.7
current
M3314(Drive scaling parameters)
0 Drive No. Drive Size 0~100 000
1 Rated Drv Rtd Volt (V) 0~1000 0220
voltage
2 Rated Drive Rtd i RMS 0.0~999.9 002.5
current (A)
3 Current Drv i fscale (A) 0.000~2.000 1.50
adjustment
factor
4 Voltage Bus fscale (V) 0.000~2.000 1.050
adjustment
factor
5 Current limit Drv i limit (A) 0.0~999.9 005.0
(overcurrent)
6 Bus Bus ovt (PU) 0.00~2.00 1.4
overvoltage
point
7 Bus DC link UV (PU) 0.00~1.00 0.60
undervoltage
point
8 Input voltage Line fscale (V) 0.00~2.00 1.00
coefficient
9 Brake M1 pick V (PU) 0.00~1.00 0.35
voltage 1.00:1000V
10 Dead time Drv dead time 2~20 03
(us)
11 PWM Drv PWM comp 0.00~2.00 1.00
compensatio PU
n
12 Over Drv k mod (PU) 0~100 100
modulation
factor
13 Carrier Switch frq (PU) 0～12 KHz 10
frequency
14 Running time Run time hour 0~65535H ※ *
(hours) Power-down save
15 Running time Run time second 0~59MIN ※ *
(minutes) Power-down save
M3315(Enhanced parameters)
0 Run hold Run hold time 0~99.9s 00.0
time 0: continuously
run
Others: stop when
time is up
24
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
1 Power-on Power on V mm/s 10~100mm/s 0050
speed
2 Door range Learn V mm/s 10~100mm/s 0050
measuremen
t speed
3 Close arrive Close arrive 200~3000ms 2000
response
time
4 Open arrive Open arrive 500~3000ms 800
response Torque hold is
time activated after
arrive
5 Arrive signal Arr sw select 0: Yes for open 1
selection arrive and close
arrive
1: None for open
arrive and yes for
close arrive
2: None for open
arrive and close
arrive
6 Open hold Open hold torq% 0~200.0% 090.0%
torque
7 Close hold Close hold torq% 0~200.0% 100.0%
torque
8 Baffle Baffle timer ms 0~999ms 200
detection 0: non-function
time
9 High speed Baffle torq Hi % 0~200.0% 120.0%
baffle torque Baffle torque at
acceleration
10 Close Baffle torq Mid % 0~200.0% 70.0%
constant Baffle torque
baffle torque (ACC=0)
11 Low-speed Baffle torq Lo % 0~200.0% 105.0%
baffle torque Baffle torque at
deceleration
12 RY1 function Ry1 function 0: open arrive 0
selection signal (open/
13 RY2 function Ry2 function close or pulse) 8/1 For
selection 1:Close arrive HAA24360G1/2/
signal (open/ 5, it is 8, and for
close or pulse) HAA24360G3/4,
2:fault output it is 1
14 RY3 function Ry3 function 3: Baffle detection 9
selection output
4: Open output
5: Close output
6:Limit open arrive

25
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
signal
7: Limit close
arrive signal
8: DOS
9: DOL
15 Open arrive Open limit mm 0~1000mm 10
limit
16 Open speed Open speed 0~508mm/s 0508
mm/s
17 Open arrive Open arrive mm/s 5~100mm/s 020
speed
18 Door coupler Door Coupler 0: Asynchronous 2
type 0/1/2 door coupler
1: Synchronous
door coupler
2: Integrated car
door synchronous
door coupler
19 Close arrive Close limit mm 0~1000mm 10
limit
20 Close speed Close speed 0~508mm/s 508
mm/s
21 Reverse Ropen dece 500~9999mm/s/s 9000
open mm/s2
deceleration
22 Reverse Ropen Jerk 500~9999mm/s/s/ 1200
open jerk mm/s3 s
deceleration
23 Demo open Demo open hold s 0~999.9s 003.0
arrive hold
time
24 Demo close Demo clos hold s 0~999.9s
arrive hold
time 003.0
25 Manual Man accel mm/s2 10~2048mm/s2 0300
acceleration
26 Manual Man decel 10~2048mm/s2 0500
deceleration mm/s2
27 Manual Man speed 0~999mm/s 0050
speed mm/s
28 Master or Master or Slave 0: master, reopen 0
slave status is allowed
setting 1: slave, reopen is
not allowed
29 Empty Empty 0 00000
M3316(VF parameters)
0 Current AD OFFSET 0:Auto offset
sampling AD mode 1:Manual offset 0
26
Functio Name SVT Display Setting Range Defaul Rang Attribute
n No. t e
offset mode 2:No offset
1 Torque boost TORQUE_BOOS 0~50.0%
T 20.0%
2 Current AD OFFSET W 0~1000
sampling AD
offset
Manual offset
for W phase ■
3 Current AD OFFSET V 0~1000
sampling AD
offset
Manual offset
for V phase ■
4 Baffle Baffle freq sw 0~99.99HZ 00.50
detection
switch
frequency
5 Force open Force open mode 0~4 1/3
function

1. The parameters marked with ※ can only be viewed but not modified.
2. The parameters marked with ■ are obtained through learning and can be manually input and
modified.
3. Door coupler defaults to the integrated car door lock synchronous door coupler. Door coupler in
M3315 is type 2; in case of asynchronous door coupler, the door coupler type in M3315 needs to be
modified to 0; in case of common synchronous door coupler, the door coupler type in M3315 needs
to be modified to 1.
4. In case of integrated car door lock synchronous door coupler, the Clos arrive mm/s for M3311 and
M3315 should not be set too small at same time, and the product should not be less than 50mm.
5. In case of force open mode 0, the force open function is invalid; in case of 1, force open is available
if DCL is off +010 is triggered under extended ST code mode; in case of 2, force open is available if
DCL is disconnected and triggered under extended ST code mode; in case of 3, force open is
controlled by system under DO/DC mode; in case of 4, force open is available if DCL is triggered
under DO/DC mode.

3 Maintenance
3.1 Regular Maintenance Items for Door Operator
Coat the door guide with lubricating grease at the maintenance of elevator, and check the door strap
wheel for wear, and adjust or replace it if the wear is more than 1.5mm.
Regularly adjust the tightness of synchronous belt to ensure that the dimension shown in Figure 3-1 is
maintained at 30 mm.

27
 Fig. 3-1 Requirement for synchronous belt tightness
Also regularly adjust the tightness of rope which should be so tightened that the large gasket just keeps
in contact with sleeve exactly as the center opening rope components in Fig. 3-2.

Large gasket Sleeve

Fig. 3-2 Center opening rope components

3.2 Daily Maintenance Items for Door Operator
a) Check if the door can be opened/closed smoothly without noise.
b) Always check fasteners for tightness.
If any problem is found during above process, timely take measures to ensure that the door operator
works properly.

4 List of Main Parts

4.1 List of Main Parts of Center Opening Door Operator
Replacement Parts
Chart No. Name Legend (Number for each Remarks
equipment)

HAA24354A Motor 1

HAA198F Tensioner 1

Wearing
HAA717A Synchronous belt 1
part

Wearing
HAA332A Tank chain 1
part

Wearing
HAA661C Contact switch 3
part

Synchronous belt
HAA336A 1
connector

28
 Side opening door
HAA477C 1
coupler

Rope roller Wearing

HAA265K 1
component part

Wearing
HAA712V Rope component 1
part

Wearing
HAA335D Sliding component 1
part

Suspension sheave Wearing

HAA456A 4
components part

Antibouncer roller Wearing

HAA502A 4
components part

HAA477A Limit bolt 2

HAA177A Bistable switch 1

HAA24360G Controller 1

4.2 List of Main Parts of Side Opening Door Operator

29
 Replacement
Parts
Chart No. Name Legend (Number for Remarks
each
equipment)

HAA24354A Motor 1

HAA198F Tensioner 1

Wearing
HAA717A Synchronous belt 1
part

Wearing
HAA332A Tank chain 1
part

Wearing
HAA661C Contact switch 3
part

Synchronous belt
HAA336A 1
connector

Side opening door

HAA477D 1
coupler

Rope roller Wearing

HAA265E 1
component part

Wearing
HAA712L Rope component 1
part

Double-groove
Wearing
HAA712K fleeting wheel 1
part
component

30
 Suspension
Wearing
HAA456A sheave 4
part
components

Antibouncer roller Wearing

HAA502A 4
components part

HAA477A Limit bolt 2

HAA24360G Controller 1

Note: 1. If the customer needs any replacement part of door operator, please indicate it on the contract
and provide the relevant list of replacement parts. (Replacement parts need to be purchased
separately)
2. The list is subject to change without further notice

31