Dr. Swati Lead Magnet
Dr. Swati Lead Magnet
Dr. Swati Lead Magnet
Understand,
Accept & Heal
Pain....
My 6-Step
Process.
E ective Communication
I follow the Golden Rule in how I treat my patients, do unto others as you
would want them to do unto you. It is simple but often forgotten amid
the daily complexities of being a physiotherapist. Furthermore, it may
well be that, in the long term, effective communication skills save time
by increasing patient adherence to treatment, reducing the need for
follow-up calls and visits. In accordance with the Golden Rule, physios
can take the following steps to improve communication:
When entering the room of patients in pain, always tell them that
you are there to help comfort them and to do your best to relieve
their pain.
Remain calm and show empathy.
Express concerns for the patient’s feelings.
Encourage patients to write down their questions in preparation for
appointments. An organized list of questions can facilitate
conversation on topics important to the patient.
By Dr. Swati Prabhu
Consulting Physiotherapist