Field Service Campaign: Daimler Trucks North America LLC
Field Service Campaign: Daimler Trucks North America LLC
Field Service Campaign: Daimler Trucks North America LLC
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned
subsidiary Western Star Truck Sales, Inc., is initiating Field Service Campaign SF622A to modify the vehicles
mentioned above.
Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 fault
codes which subsequently lead to additional downstream fault codes.
The ABS controller will receive a software update to eliminate erroneous fault codes and ensure its proper
function. After the software update, the truck will require a recalibration drive for the steering angle sensor.
There are approximately 95,677 vehicles involved.
REVISION: The work instructions have been revised.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Please contact Warranty Campaigns for consideration of additional charges prior to performing the repair.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR261).
Replacement Parts
This is a software update; no replacement parts required.
NOTE: In the event that WABCO determines a replacement ECU is needed, it will be provided at no cost.
Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.
Labor Allowance
Table 1 - Labor Allowance
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Daimler Trucks
North America LLC Field Service Campaign
August 2021
SF622A
REVISED NOTICE
IMPORTANT: When the campaign has been completed, locate the base completion label in the appropriate lo-
cation on the vehicle, and attach the gray completion sticker provided in the field service kit (Form WAR261). If
the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and
first attach the base completion label (Form WAR259). If a field service kit is not required or there is no comple-
tion sticker in the kit, write the campaign number on a blank sticker and attach it to the base completion label.
IMPORTANT: OWL must be viewed prior to beginning work to ensure the vehicle is involved and the campaign
has not previously been completed. Also, check for a completion sticker before beginning work.
All claims must be submitted within 30 days of the repair and within 30 days of the termination date of the
campaign.
For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com/WSC, or the Customer Assistance Center at (800) 385-4357.
Export distributors, submit a Web inquiry or contact your International Service Manager.
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Daimler Trucks
North America LLC Field Service Campaign
August 2021
SF622A
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks division, and wholly owned
subsidiary Western Star Truck Sales, Inc., is initiating Field Service Campaign SF622A to modify specific Model
Year 2019-2022 Freightliner Cascadia, and Western Star 49X vehicles, manufactured
September 12, 2018, through March 22, 2021.
Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 fault
codes which subsequently lead to additional downstream fault codes.
The ABS controller will receive a software update to eliminate erroneous fault codes and ensure its proper
function. After the software update, the truck will require a recalibration drive for the steering angle sensor.
Please contact an authorized DTNA dealer to arrange to have the campaign performed and to ensure that parts
are available at the dealership. To locate an authorized dealer, go to Daimler-TrucksNorthAmerica.com/
Contact-Us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. The campaign will take
approximately one hour and will be performed at no charge to you.
This Field Service Campaign will terminate on August 31, 2022. Please make sure the campaign is completed
prior to this date. Work completed after this date will be done at the customer’s expense.
As stated in the terms of your express limited warranty, Daimler Trucks North America LLC will not pay for any
damage caused by failure to properly maintain your vehicle. Daimler Trucks North America LLC considers the
work necessary under this campaign to be proper maintenance and will, therefore, not pay for any damage to
your vehicle caused by your failure to have the repairs that are the subject of this campaign performed in a
reasonable time.
Contact the Warranty Campaigns Department at (800) 547-0712, e-mail address
DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) 385-4357, if you have
any questions or need additional information.
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Daimler Trucks
North America LLC Field Service Campaign
August 2021
SF622A
REVISED NOTICE
Work Instructions
Subject: Cascadia/49X ABS MBSP+ Controller
Software Update
Models Affected: Specific Model Year 2019-2022 Freightliner Cas-
cadia, and Western Star 49X vehicles, manufactured
September 12, 2018, through March 22, 2021.
REVISION: The work instructions have been revised.
NOTE: For issues regarding ‘Flash Tool’ download and installation process, call WABCO at 1-855-228-3203, or
email at wnacustomercare@wabco-auto.com.
5. An mBSP flash tool software version 1.41 (See Fig. 1 ), WNA DiagLib Version V4.0.0.17 is required to
perform this ABS ECU software update procedure. If the mBSP flash tool software is already installed,
check the mBSP flash tool software version; go to ‘Help,’ then select ‘Info about....’ See Fig. 2 and Fig. 3.
Is the mBSP flash tool software version 1.41, WNA DiagLib version V4.0.0.17 installed in the laptop being
used for this update?
YES → Go to step 8, page 18.
NO → Download the latest version of the mBSP Flash tool package as follows.
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5.2 Scroll down to the ‘Downloads’ section, and select ‘mBSP Flash Tool’ link. See Fig. 4.
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5.3 Save the ‘mBSP-Flash-Tool.zip’ file to a location on the local hard drive. See Fig. 5.
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North America LLC Field Service Campaign
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SF622A
REVISED NOTICE
6. Right click on the ‘mBSP-Flash-Tool.zip’ zip file and select ‘Extract all.’ See Fig. 6.
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IMPORTANT: If ‘mBSP Flash Tool (en) V1.30,’ or any version other than V1.41 is installed on the laptop, unin-
stall it. Delete setup files of any other version such as ‘mbspflashtool300en130a.EXE’ from the laptop.
NOTE: For additional information regarding the mBSP flash tool installation, minimizing laptop disruption during
the installation process, and for links related to adaptor driver software, visit DTNA website,
https://dtnaecomponents.com/Downloads/mBSPFlashTool/mBSPFlashTool.htm.
7. Install the mBSP Flash tool as follows.
7.1 In the extracted folder ‘mBSP Flash Tool,’ double-click on the ‘mbspflashtool300en141a.EXE’ file.
See Fig. 7 and Fig. 8.
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7.2 Select ‘Extract’ to extract the files onto your local hard drive.
7.3 When the extraction is finished, a window will open asking if the user wants to launch ‘Setup.exe.’
Select ‘Yes.’ See Fig. 9.
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7.4 When asked to ‘Select Setup Language,’ choose English and select ‘OK.’ See Fig. 10.
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North America LLC Field Service Campaign
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SF622A
REVISED NOTICE
7.5 The window ‘Welcome to the mBSP Flash Tool Setup Wizard’ will appear. Select ‘Next.’ See Fig. 11.
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7.6 At the ‘License Agreement’ window, choose ‘I accept the agreement,’ then select ‘Next.’ See Fig. 12.
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North America LLC Field Service Campaign
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7.7 An ‘Information’ window will appear; read the information, then select ‘Next.’ See Fig. 13.
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7.8 The ‘Select Destination Location’ window will appear. Verify the destination and select ‘Next.’
See Fig. 14.
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Fig. 14, Selecting the Destination Location of the mBSP Flash Tool
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North America LLC Field Service Campaign
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REVISED NOTICE
7.9 The ‘Select Start Menu Folder’ window will appear, select ‘Next.’ See Fig. 15.
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7.10 In the ‘Select Additional Tasks’ window which will appear next, select ‘Create a desktop shortcut,’ then
select ‘Next.’ See Fig. 16.
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North America LLC Field Service Campaign
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SF622A
REVISED NOTICE
7.11 The ‘Ready to Install’ window will appear. Select ‘Install.’ See Fig. 17.
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7.12 If a ‘Preparing to Install’ dialog window appears stating that the files needed by the setup program
are in use by another application, select ‘Automatically close the applications,’ then select ‘Next.’
See Fig. 18.
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North America LLC Field Service Campaign
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SF622A
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7.13 The setup program will install the mBSP Flash tool. At the ‘Welcome to the WABCO USB devices
Setup Wizard’ window, select ‘Next.’ See Fig. 19.
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7.14 In the ‘Choose Install Location’ window, select ‘Install.’ See Fig. 20. The setup program will install the
files onto the local hard drive.
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North America LLC Field Service Campaign
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SF622A
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7.15 In the ‘Installation Complete’ window, select ‘Next.’ See Fig. 21.
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7.16 In the next window: ‘Completing the WABCO USB devices Setup Wizard,’ select ‘Finish.’ See Fig. 22.
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North America LLC Field Service Campaign
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7.17 When the ‘Setup’ dialog box appears, select ‘Yes.’ See Fig. 23.
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7.18 In the next window: ‘Completing the mBSP Flash Tool Setup Wizard’ select ‘Finish.’ See Fig. 24.
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NOTICE
Before connecting the laptop to the vehicle, disconnect the laptop from the internet, and close all other
software, if running. Make sure the laptop DOES NOT enter sleep mode during the process of software
update, by verifying the sleep mode settings. If the laptop enters into sleep mode during the process of
software update, the download will fail, and the ABS ECU software may not be recovered resulting in
replacement of the ABS ECU, or shipping it to WABCO for repair.
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Daimler Trucks
North America LLC Field Service Campaign
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SF622A
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NOTICE
Ensure the cable is in good condition prior to connecting the laptop to the vehicle. A cable in poor con-
dition may lead to a failure of the repair, which could result in replacement of the ABS ECU.
IMPORTANT:
• The vehicle battery voltage must remain at 12.4 volts or above during programming. To ensure good bat-
tery voltage during programming, it is recommended to connect an appropriate battery charger to the ve-
hicle batteries.
• Verify that the selected RP1210 adaptor is updated to the latest driver software. Using an adaptor
equipped with an outdated software version may result in update failure.
9. Connect a RP1210 adaptor to the vehicle’s Deutsch 9-pin connector. The mBSP flash tool software should
be closed. If opened, close it before connecting the adaptor. No other diagnostic program should be run-
ning on the laptop (ToolBox, DiagnosticLink, etc.).
10. Double-click the mBSP flash tool shortcut titled ‘mBSP Flash Tool (en) V1.41’ to open the software.
See Fig. 25.
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North America LLC Field Service Campaign
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11. The program will open with a warning note. See Fig. 26. Read the warning note. If the vehicle is secure,
select ‘Yes.’
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IMPORTANT: The ECU may not connect automatically due to wrong adaptor settings. To make sure correct
adaptor settings are selected, go to ‘Options,’ ‘Settings,’ ‘Change port.’
NOTE: An error message ‘The detected application version is not supported’ will appear if the ABS ECU is not
listed in Table 2, page 4, or if this mBSP flash tool update has already been installed into the connected ABS ECU,
(See Table 3, page 26.)
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Daimler Trucks
North America LLC Field Service Campaign
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SF622A
REVISED NOTICE
12. If the ECU does not automatically connect, select the button in Fig. 27 ‘Initialize ECU and switch to diag-
nostic mode.’
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North America LLC Field Service Campaign
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13. A window will now open, requesting the chassis number to be entered. Enter the vehicle chassis number.
See Fig. 28.
NOTE: The chassis number is the last six-characters of the VIN which consists of two letters followed by four
numbers (also known as serial number).
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SF622A
REVISED NOTICE
14. See Fig. 29. Select the ‘ECU software update,’ button to begin the ECU update.
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SF622A
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15. When the ‘ECU update’ window appears, select ‘Write to ECU’ button to begin the ECU update.
See Fig. 30.
The update may take several minutes. Do not disconnect the vehicle, turn the key to the OFF position, or
allow the laptop to go to sleep during this process.
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IMPORTANT: If the update process fails at any point, close the mBSP Flash Tool program, then cycle the ve-
hicle ignition. Go to step 10.
The update may be attempted multiple times. Ensure the correct chassis number is entered for the vehicle, and
the same laptop is used on which the failure occurred. If the failure occurs repeatedly, swap the adaptors and
try again.
If the programming is still unsuccessful, note the ECU part number if displayed. Call the WABCO customer care
center at 1-855-228-3203, then select option 1 for technical assistance. As WABCO may ship a replacement
ECU, have the dealership address available before calling.
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Daimler Trucks
North America LLC Field Service Campaign
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SF622A
REVISED NOTICE
NOTE: ESC calibration will be required after the flashing process is complete.
16. Once the ECU update is complete, some ECU errors may be present. Select ‘OK’ and close out of the
flash tool and start the calibration mode. See Fig. 31.
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17. The ABS ECU is now in ESC calibration mode. Complete the driving portion of the End of Line (EOL) pro-
cedure. After approximately 100 yards of straight-line driving, and then a 90 to 180 degree turn is recorded
by the ABS ECU, the stability lamp on the dash will turn off.
18. Perform a key cycle that completes a truck sleep cycle to save the calibration data.
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19. Save a parameter file from the ECU as proof that the parameter update was successfully completed, and
add it to the vehicle repair order. This can be done in WABCO Toolbox. Launch the Toolbox software and
select ‘Pneumatic ABS/EBS.’ See Fig. 32.
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20. Go to the ‘Option’’ menu and select ‘Save Parameters to File.’ See Fig. 33.
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21. The ABS ECU update is now complete. Verify that no faults are present and that the ABS ECU part num-
bers have been updated as shown in Table 3.
ABS ECU Part Number Changes
Original Part To New Part Number Original Part To New Part Number Original Part To New Part Number
Number Number Number
400 864 815 0 >> 400 864 831 0 400 864 821 0 >> 400 864 831 0 400 864 825 0 >> 400 864 831 0
400 864 816 0 >> 400 864 832 0 400 864 822 0 >> 400 864 832 0 400 864 826 0 >> 400 864 832 0
400 864 817 0 >> 400 864 833 0 400 864 823 0 >> 400 864 833 0 400 864 827 0 >> 400 864 833 0
400 864 818 0 >> 400 864 834 0 400 864 824 0 >> 400 864 834 0 400 864 828 0 >> 400 864 834 0
400 867 119 0 >> 400 867 135 0 400 867 128 0 >> 400 867 135 0 400 867 130 0 >> 400 867 135 0
400 867 120 0 >> 400 867 136 0 400 867 129 0 >> 400 867 136 0 400 867 131 0 >> 400 867 136 0
400 867 121 0 >> 400 867 137 0 400 867 125 0 >> 400 867 137 0 400 867 132 0 >> 400 867 137 0
400 867 122 0 >> 400 867 138 0 400 867 126 0 >> 400 867 138 0 400 867 133 0 >> 400 867 138 0
Table 3, ABS ECU Part Number Changes
22. Disconnect the RP1210 adaptor from the vehicle’s Deutsch 9-pin connector.
23. Clean a spot on the base label (Form WAR259). Write the recall number, SF622, on a completion sticker
(Form WAR260), and attach it to the base label to indicate this recall has been completed.
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