Overview for Campus Hiring

Table of Contents

• Vision, Background and Portfolio

• Market Size of Cloud Apps
• Leadership Team
• Industry Solution: Automotive
• Industry Solution: MFG and WD
• Industry Solution: Lending
• Role Description
• CTC and Benefits
• Evaluation Process
 “To be one of the world’s foremost specialized technology consulting firms, helping
Vision our customers realize their Digital Transformation Goals by leveraging the Cloud
Platform”

v Born in the cloud System Integrator with over 12 years of running a successful SaaS
platform business experience
v 500+ Salesforce implementations across ANZ, India, Singapore, US and EU
Background v Extensive experience in BFSI, Auto, Shipping and Manufacturing space

Our
Services
Cloud Strategy Design and Build End to End Integration Managed Services
Build a business-case driven Successfully design and Enhance ROI through Flexible to maintain and
Cloud roadmap enable integration with existing enhance services along with
the adoption of cloud systems training
technologies
Market Size – Cloud Computing and Salesforce

• From the beginning of 2019 to the end of

2024, worldwide spending on public cloud
computing will grow 19% a year, from $147
billion to $418 billion. Meanwhile, spending on
non-cloud software will only grow at 3% a year.
• During this six-year period, Salesforce and its
ecosystem are expected to enable the creation
of 4.2 million jobs worldwide.
• Oracle’s leading Cloud ERP NetSuite has
projected 2.8 billion TAM for JAPAC and
Salesforce current WW revenue is at 22+ B
• Cloud CRM and ERP space is projected to grow
to more than 100 billion globally by 2024
Leadership Team

• Anudeep Parashar:
• Armed with a master’s degree in international business and 24 years of experience in IT
consulting.
• Domain knowledge of Shipping, Relocation, Banking, Retail, Distribution.
• Based out of Singapore with exposure to pretty much all of South-East Asia and Far East (Japan
and Korea).
• For the past 8 years has been involved in building Tech solutions for the Shipping Industry.
• Experience in managing a start-up.
Leadership Team

• Digvijay Malik:
• 17+ years of rich experience in managing end-to-end delivery, Sales, Pre-Sales and Consulting
• Experienced working on cloud technologies like Salesforce, NetSuite
• Designed and rolled-out winning go-to-market strategies for business expansion with skills in
formulating account mining strategies
• Has served reputed clients across Pharmaceutical, Real-Estate, Financial (BFSI), Automotive,
Manufacturing and many more
• Competent in productivity improvement, cost optimization, account mining and support for
new business by defining client-centric retention & growth strategy
• Excellence in leading the projects delivery across industries (especially on cloud technologies)
Leadership Team

• Sumit Pachnanda:
• Has over 25 years of IT project delivery, consulting and senior management experience.
Worked with large SIs like HCL, Igate before joining a boutique
• Founded SaaSFocus in 2009
• 12 years as a head for 350 Salesforce practice. Grew it from 5 to 350
• Sold to customers in Australia, Singapore, India, UK and US
• 14 Million run rate in Q4 of 2018
• Got acquired by Cognizant
• Providing strategic service delivery leadership for numerous mid-market and enterprise
accounts spanning a broad range of verticals including Lending and BFSI, Automotive, Retail,
Real Estate, Media, Non-Profit
Industry Solution: Manufacturing
Leads Management System I CPQ I Field Service I Dealer Communities I

Connected Marketing Connected Sales Connected Partners Connected Service

Campaigns & Sales Funnel Collaborate
Offers § Manage and nurture Prospects § Collaborate with Dealers,
Customer
§ Create and execute B2B into qualified opportunities Contractors and Installers Self-Service
campaigns and offers to § Track Projects and de-dupe/merge during Sales and Service § Real-time intelligent
acquire and grow opportunities to prevent double phases Knowledge access
customer and partner counting in pipeline when working § Provide seamless support on § Service Console for
base using Pardot with multiple distributors faster and efficient case
warranty claims
resolution
Capture Leads CPQ Contracts & Incentives
§ Easily manage complex § Manage pricing agreements Customer Community
§ Omni Channel leads
Product Catalogues, Rules with dealers § Access products and offers
capture from APIs,
websites, Customer and BOMs using CPQ § Run periodic schemes and § Raise issues & complaints
Service, email and phone § Ability to bundle Service promotions for quick resolution
Components with dynamic § Track dealer incentives § Track Case status and
Pricing Engine Warranty claims

Marketing Planner Single view of Partner Community Field Service

§ Centralized marketing plan Customer & Dealer § Dealer branded sites § Manage Service Territories,
to ensure minimum overlap § Self service functions i.e. Resources and schedule
§ Provide single view of all
with distributors/partners Lead submission, Service § Create and track Work
customer transactions i.e.
§ Single view of all the Request, Pricing queries, Orders, Preventive
Orders, Dispatches, Invoices
marketing campaigns to Knowledge Base Maintenance plans
Payments, Stock with Dealers
optimize marketing spend § View and update inventory
etc. via open API integration Service
with ERP systems § Generate Service Reports

Marketing
Sales
 Industry Solution: Automotive
Leads Management System I 360 Degree Customer View I Dealer Communities I

Online & Marketing Sales Process Single Customer View Customer Service & Customer Portal
Repurchase

Campaigns & Offers Follow Up Customer On Boarding Complaints & Issues Personalized view
§ Create and execute B2B § Manage and nurture § Customer and Vehicle § Real-time intelligent § Get up to speed on all My Car Club
campaigns and offers to Prospects into qualified Registration Knowledge access for activities
acquire and grow opportunities § Recurring Automated Follow-ups Contact Center Team § Connect directly with dealers,
customer and partner to Engage § Resolve Customer Issues and § Check out new accessories or simply
base using Pardot Complaints get to know your Car better.

Quotation Dealer Locator

Capture Leads § Create Draft Quotation DMS Integration Dealer Community § Access to Dealer Locator
§ Omni Channel leads § Consolidate Key aspects of § Be on the top of the latest § Plan your trip to dealer
Based on Model,
capture from APIs, Customer with dealer News and offerings
Accessories, Body Build
websites, Customer Management system-service § Raise issues and complaints
and Specifications Service History and Alerts
Service, Email and Phone History, Ownerships for quick resolution
§ Single source of truth for all § Service bookings
§ Track Vehicle Recalls
leads and customers § Alerts and reminders
Need Analysis & Test Agreement § Access to various schemes § Help with your Vehicle
• Omni Channel leads capture • Preparation and Customer Community and promotions
Negotiation Of Contract • Share Latest news and events
from APIs, websites, Customer
and document Completion
Loyalty Management
Service, Email and Phone • Customer Feedback for
§ Get access to exclusive Offers
• Delivery and Final improvements
§ Access to discount offerings and
Handover
alerts

Why SaaSWorx: Events and Promotions

ü Rich Expertise Building Dealer Communities § Invitations to exclusive Premier and
Community promotions
ü Strong Domain Knowledge with over 25+ deployments Globally § Membership and discounts on events
§ Delivering Denali

Sales Service Communities Marketing Access to accessory catalogue

§ Direct access to latest accessory and
details
Industry Solution: Lending

Loan Origination & Loan Set-up Customer Service

Online & Marketing
Decision & Servicing & Collection

Campaigns & Offers Omni-Channel Origination Customer Onboarding Collection & Delinquency
§ Acquire and grow customer base § Create Seamless application process § Automated Contract generation § Design Collection Strategy and pro-active
through 1:1 campaigns and offers across all channels § E-Signature offers
§ Set up configurable Product and § Payment a/c setup § Define & manage custom collection actions
Decision Rules § Automated Re-payment Schedule Set-up (SMS, Email, Phone, etc.)
§ Track Promise to Pay and Hardship
Ongoing Management
CRM and Prospecting Credit and ID § Compliance and integration with DMS
§ Manage and nurture prospects into Verification Servicing systems like Redmap/DocPath.
qualified opportunities § Enable straight through processing § Single view of Customer and products to
§ Manage the broker and supplier § Seamless ID and Credit verification with streamline, track & action frictionless customer
network providers like Jumio, Equifax and Experian service Customer
Self-Service
Cross & Up-Sell Contract and Multi-Channel § Self service across Application,
§ Customize and share offers based on Settlement Communications Service and Collection
existing history, needs & customer § Real-time access to account
§ Generate Contract and paperless § Event based, pro-active communication &
cues statements, contracts and other
documentation using Conga or Drawloop collaboration with customer across any channel
§ Complete funding and Disbursement documents
Sales Service Marketing Community

10
Program Analyst - Role and Responsibilities

• Be a team player
• Understand customer requirements, gather information and interpret well to develop actionable
steps
• Solve Customer requirements through design, analysis, configuration, development and testing
of cloud-based applications
• Document the requirements, test cases, user guide and other required documentation
• Leverage Knowledge in programming language(s) and its concept
• Represent effective skills on communication, interpersonal, time management and problem
solving
• Be a trailblazer, keep learning new things and build a better world for others
• At least 2 cloud certifications in a quarter
CTC and Benefits

• 3 Lacs p.a. gross salary with

• CTC to be revised to 6 lacs p.a. after 12 months of joining based on performance
evaluation rating (Exceeds/Meets expectation)
• ESOPs for top 5 performers in FY 21-22
• Certification cost reimbursement (for successful associates)
• Rigorous training on NetSuite and Salesforce
Thank you

Team
SaasWorx