Coca-Cola Company: Case Study: Exclusively Available On Ivypanda
Coca-Cola Company: Case Study: Exclusively Available On Ivypanda
Coca-Cola Company: Case Study: Exclusively Available On Ivypanda
Introduction
This case study focuses on the research about Coca-Cola Company and
analyzes its VALS information, Customer Analysis, Product Market,
Segmentation and Targeting, Competition, and Competitive Market Analysis.
VALS Information
Here, the person’s lifestyle determines his/her purchasing behavior and helps in
determining the consumers’ attitude, aspirations, opinions, hopes, desires,
beliefs, fears, prejudice, needs, fears, and desires (SRI-BI 1). Therefore, the
company uses the information received using VALS to develop brand
personalities and images. As a result, the corporation increases the preference
for its product and boosts the overall sales.
Customer Analysis
Since the company provides a range of energy and soft drinks, its customers are
drawn from all categories of people regardless of age, race, sex, culture, and
other social attributes (Perreault 24). The company has numerous brands
specifically to satisfy the needs and tastes of its worldwide consumers (Lagos,
Schirf and Smith 2). Indeed, the global success of the company products results
from the rise in consumer preferences.
Notably, people from all social classes identify with the range of coca-cola soft
drinks available in the market. Those from high, medium and low-class purchase
coca-cola products because the drinks are of different prices to cater for the
financial position of the customers (Lagos, Schirf and Smith 2). As a result of
innovation, the company has been able to meet the consumer needs and
aspirations
Product Market
The company has a range of products, which guarantee the consumers’ health
needs. The products are of great taste and low fats. Furthermore, it has fruit
juices for adults and children to supplement fruits, which people need for health
and refreshment. Other products include energy drinks, mineral water, sport
drinks, soft drinks, tea and coffee drinks.
The criteria that the company uses to classify its customers are measurable,
responsive to marketing mix and reasonable (Perreault 42). Therefore, the
segmentation criteria that the company applies include economic, geographic,
demographic, behavioral and psychographic.
Targeting
Through enhancing promotion and advertising, the company targets high and
middle class people because this category consists of people with enough
money to purchase such luxury products (Shimp 37). In addition, the company
has innovated economy packs, costing less so that the consumers from low class
do not miss these luxurious products.
Such innovation has made the products and the company popular among the
public. For instance, coca-cola soft drink is one of the most popular brands that
the company has. Furthermore, its cost is reasonable and pocket friendly for all
the consumers drawn from all classes because the product is packed in relatively
small quantities.
Competition
Since there are other companies manufacturing soft drinks and the non-alcoholic
ones, the Coca-Cola Company operates in a very competitive business
environment.
Some of the innovative approaches to encounter competition include product’s
diversification, price reduction, carrying out targeted advertising and promotions
(Lagos, Schirf and Smith 2). Competition is very healthy since it increases
innovation while improving the quality of the products (Blythe 78).
Owing to the steady increase in demand for the above soft drink, the company
faces stiff competition from the other business players in the industry. Perhaps,
the high demand for the luxury drinks led to emergence of other industries in this
field to bridge the gap (Blythe 102).
Coca-cola also faces competition from Pepsi Company that is known for its
famous soft drinks, including Mountain View and Pepsi among other products.
Pepsi Company market and distribute a number of products worldwide, with its
niche market in the US (Lagos, Schirf and Smith 2). In addition, the company is
also increasing its non-carbonated beverage production, due to the rising
consumer preferences for the drinks.
Conclusion
Since the products are luxury drinks, their users are drawn majorly from the high
and middle classes. This means, competition is very high and the best company
can only survive in this market through innovation and diversification, being
affordable and manufacturing products, which guarantees the consumer of
healthy life. Indeed, Coca-Cola Company has succeeded in its diversification
strategies and in the quality of is products.
Works Cited
Lagos, Theresa. Schirf, Lisa and Smith, Vicente 2001, Analysis of the Coca-Cola
Company. PDF file. Web.
Perreault, William. Basic Marketing: A Marketing Strategy Planning Approach,
(17th Ed.). New York, NY: McGraw-Hill Publishers, 2009. Print.