1

Important Product Information

One by Wacom
(CTL-472, CTL-672)
PRECAUTIONS
PRODUCT SPECIFICATIONS
LICENSE AND WARRANTIES

PRECAUTION OTHER PRECAUTIONS

• Do not place metal objects on the tablet when it is in use. They may cause
WARNING interference, improper operation, or the product to malfunction.
Improperly setting up, using, or caring for this product can increase the risk of an • Avoid damaging your tablet. Replace your pen nib when it becomes worn or
accident or injury to yourself or others. Keep small parts away from children and sharp.
pets. • Do not use a distorted or bent pen nib with the pen. A pen nib in this
Do not use the tablet in a facility control system that requires extremely high condition may cause the pen to operate improperly or may scratch your
reliability. It may cause other electronic devices to malfunction or other devices tablet.
may cause the tablet to malfunction. • Use pen nibs designed by Wacom. Using a pen nib from another
Turn off your tablet in locations where electronic devices are not allowed, manufacturer may cause the pen to malfunction.
including during flights. • Do not store the pen so that the pen tip or buttons are continually depressed.
Do not disassemble or modify the tablet or pen. Such action may cause • Move the product periodically to another place on your work surface to avoid
overheating, ignition, electrical shock, or other damage, as well as injury to permanently discoloring or altering the appearance of the surface.
yourself or others. Disassembly of the product will void your warranty.
Avoid damaging the cables. Do not place heavy objects on them, repeatedly
bend them sharply, or apply heavy stress to the cable connectors. Torn or
damaged cables may increase the risk of product malfunction, electrical shock,
or fire. If the cables are damaged, stop using the product and contact your local
distributor or Wacom Support for your region.
Do not expose this product to water or other liquids. Do not spill liquids on the
tablet or pen. It may cause the product to malfunction or cause an electrical
shock. If the product is exposed to water or other liquids, unplug the USB cable
from the computer and turn off your computer. Stop using the product and
contact your local distributor or Wacom Support for your region.
Do not insert foreign material into the USB plug end or any other opening of this
product. If a metal object or foreign material is inserted into the USB plug or
other opening of this product, it may cause the product to malfunction or burn
out or cause electrical shock.
Do not use any organic solvent, including alcohol, or mild detergent to clean the
product and the pen. Use of these cleaners can damage the product. Damage of
this kind is not covered by the manufacturer’s warranty.
Do not use or store this product in dusty areas or in places where temperature
changes are severe or exceed specifications, such as outdoors or inside a
vehicle.
Refrain from using this product during storms. It may cause the product to
malfunction or may cause a fire or electrical shock.

CAUTION
Do not place or use this product on an unstable surface or workspace, such as a
shaky, inclined, or vibrating surface.
When cleaning your tablet, turn it off or unplug the USB cable from the computer.
Electrical shock may occur if you attempt to clean this product when it is
connected to your computer.

1
 2

PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS, TABLET
Communication interface USB
Cable length 1 m (3.3 ft)
Aspect Ratio 16:10
Operating temperature 5 to 40 degrees C (41 to 104 degrees F)
Storage temperature -20 to + 60 degrees C (-4 to 140 degrees F)
Operating relative humidity 30% to 80% non-condensing
Storage relative humidity 30% to 90% non-condensing

ONE BY WACOM, SMALL (CTL-472)

Physical size (W x D x H) 210 x 146 x 7.5 mm (8.3 x 5.7 x 0.3 in), without tag and rubber foot
Weight 240 g
Active Area (W x D) 152 x 95 mm (6.0 x 3.7 in)
Power Consumption 25 mA

ONE BY WACOM, MEDIUM (CTL-672)

Physical size (W x D x H) 277 x 189 x 7.5 mm (10.9 x 7.4 x 0.3 in), without tag and rubber foot
Weight 420 g
Active Area (W x D) 216 x 135 mm (8.5 x 5.3 in)
Power Consumption 25 mA

SPECIFICATIONS, PEN
Pen Technology Electro-magnetic resonance technology
Pressure levels 2048 levels
Resolution 100 lines per mm (2540 lines per inch)
Accuracy +/-0.5 mm (0.02 in)
Reading Height 7 mm (0.28 in)
Physical size (L x D) 138.8 x 11.5 mm
Weight 10 g, approximate

2
 3

LICENSE AND WARRANTIES 3. WARRANTIES AND REMEDIES

3.1 Limited Warranties.
TABLET DRIVER SOFTWARE END USER LICENSE Wacom warrants that the Software, when used in accordance with the
Documentation and the terms and conditions of this Agreement, will materially
AGREEMENT perform in accordance with the Documentation for a period of ninety (90) days from
(WORLDWIDE EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST) the date the Software is first installed or activated by You ("Warranty Period"). In
This End User License Agreement (this "Agreement") is between you (both the individual the event that the Software does not comply with the foregoing warranty during
installing the Software and any single legal entity on behalf of which such individual is such Warranty Period, then Wacom shall make commercially reasonable efforts to
acting) ("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama correct such non-compliance by repairing or replacing the Software at no additional
349-1148, Japan ("Wacom"). charge to You. The Software is not fault tolerant and is not designed, permitted
or intended for uses related to high risk activities. No oral or written information
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS
or advice provided by Wacom, its agents or any distributors or retailers of the
AGREEMENT. BY CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING
Product will create any warranty or in any way increase the scope of the warranties
THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT
expressly provided by Wacom under this Agreement. This paragraph states the
AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE
entire liability and obligation of Wacom, and Your sole and exclusive remedy in the
BOUND BY THIS AGREEMENT, PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF
event that the Software does not comply with the foregoing warranty. Wacom does
YOU DO NOT ACCEPT THIS AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE
not warrant that: (a) the Software will meet Your requirements, (b) the Software
OR ACCESS THE SOFTWARE.
will be compatible with or operate on the computer or other device on which You
install it, or (c) defects in the Software will be corrected, or that the operation of the
1. DEFINITIONS Software will be uninterrupted or error-free. This Agreement contains no warranties
1.1 "Documentation" means the user guides and manuals for installation and use of from Wacom for the Products, which are subject to Wacom's standard hardware
the Software. warranty (if any) applicable thereto. Wacom will have no warranty obligations
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been under this paragraph if such non-compliance is caused by unauthorized use of
provided to You. the Software, abuse, misuse, alteration, neglect or accidental damage of the
1.3 "Software" means the Tablet Driver software and Documentation provided to You Software or any repair or modification of the Software not performed by Wacom.
with the Product, and any updates to either of the foregoing provided by Wacom to Replacement or repair of Software does not extend its warranty period beyond the
You under this Agreement. original Warranty Period.
3.2 Disclaimers.
2. SOFTWARE LICENSE Other than for the express warranties contained in this Agreement, WACOM
2.1 Limited License. MAKES NO, AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS
Subject to the terms and conditions of this Agreement, Wacom hereby grants AND WARRANTIES OF ANY KIND WITH RESPECT TO THE SOFTWARE. TO
to You a limited, non-exclusive license to: (a) use and install a single copy of the THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WACOM
Software, in machine readable form only, on a single computer or other similar EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR
device, solely in conjunction with the Product; (b) use the Documentation provided IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING WARRANTIES OF
with the Software in support of Your authorized use of the Software; and (c) make MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
a single back-up copy of the Software, to be used solely for back-up purposes, QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT OF THIRD PARTIES'
provided that all trademark, copyright and other proprietary and restricted rights RIGHTS, AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF
notices, legends and symbols included in the original version of the Software are PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IF YOU ARE A
reproduced on such back-up copy. CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND
2.2 Restrictions. NOT FOR BUSINESS, TRADE OR PROFESSIONAL PURPOSES), THE FOREGOING
LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF
You will not copy or use the Software (including the Documentation) except as THE JURISDICTION IN WHICH YOU RESIDE.
expressly permitted by this Agreement. You will not modify, translate, distribute,
create derivative works based on, pledge, relicense, sublicense, loan, rent or
lease the Software or use the Software for third-party training, commercial time- 4. TERMINATION
sharing or service bureau use. You will not, and will not permit any third party to, This Agreement is effective until terminated. Additionally, Your rights and licenses under
reverse engineer, disassemble or decompile the Software, or attempt to determine this Agreement will automatically terminate and cease to be effective, without any
any source code, algorithms, methods, or techniques used or embodied in the notice or action by Wacom, in the event that You fail to comply with any terms of this
Software, except to the extent expressly permitted by applicable law. You will Agreement. Upon termination of this Agreement, You will cease all use of the Software
not use the Software as a stand-alone software or in conjunction with third party and permanently delete and make unrecoverable the Software (including Your back-
products; it may be used only in conjunction with the Product. You will not remove up copy and all Documentation) from Your computer or similar device on which it was
or alter any trademark, copyright or other proprietary and restricted rights notices, installed. Upon any termination of this Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will
legends and symbols appearing in or on the Software. survive.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
5. GENERAL TERMS
Agreement, by operation of law or otherwise, without the prior written consent of 5.1 Law.
Wacom, which shall not be unreasonably withheld. However, You may make a one- This Agreement and all matters arising out of or relating to this Agreement will be
time permanent transfer of all of Your rights under this Agreement to another party governed by the internal laws of Japan without giving effect to any choice of law
in conjunction with Your transfer of the Product if all of the following conditions rule. This Agreement will not be governed by the United Nations Convention on
have been met: (a) the transfer includes all components and parts of the Product, Contracts for the International Sales of Goods, the application of which is expressly
all printed materials, any other warranties applicable to the Product, and all of Your excluded. In the event of any controversy, claim or dispute between the parties
rights and obligations under this Agreement, (b) You do not retain any copies of the arising out of or relating to this Agreement, such controversy, claim or dispute may
Software on any media or computer, and (c) the party receiving the Software reads, be tried solely in the Tokyo District Court, located in Japan, and Wacom and You
understands and agrees to accept the terms of this Agreement. Any transfer, each hereby irrevocably consent to the jurisdiction and venue of such court.
assignment or delegation of any of Your rights or obligations under this Agreement
in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual
property or industrial rights in and to the Software, and any improvements, updates
and derivative works thereof. Wacom reserves all rights and interests in and to the
Software. You do not acquire any other rights, express or implied, in the Software
other than those rights expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.

3
 4

5.2 Limitation of Liability. 2.2 Restrictions.

In no event will either party be liable for any and all indirect, incidental, special, You will not copy or use the Software (including the Documentation) except as
consequential or punitive damages, or damages for loss of profits, revenue, business, expressly permitted by this Agreement, or for disaster recovery, program error
savings, data, use or cost of substitute procurement, incurred by either party or any verification, and back-up purposes. You will not modify, translate, distribute, create
third party, whether in an action in contract or tort, even if the other party has been derivative works based on, pledge, relicense, sublicense, loan, rent or lease the
advised of the possibility of such damages or if such damages are foreseeable. The Software or use the Software for third-party training, commercial time-sharing
parties acknowledge that the limitations of liability in this Section 5.2 and in the other or service bureau use. You will not, and will not permit any third party to, reverse
provisions of this Agreement and the allocation of risk herein are an essential element engineer, disassemble or decompile the Software, or attempt to determine any
of the bargain between the parties, without which Wacom would not have entered source code, algorithms, methods, or techniques used or embodied in the Software,
into this Agreement. Wacom's pricing of the Products reflects this allocation of risk except as and to the extent expressly permitted by applicable law despite this
and the limitation of liability specified herein. Wacom's liability under this Agreement restriction. You will not use the Software as a stand-alone software or in conjunction
or in any way related to the Software shall not exceed the amounts actually paid by with third party products; it may be used only in conjunction with the Product. You
you for the Product. You are required to keep the invoice or any other documents will not remove or alter any trademark, copyright or other proprietary and restricted
which prove the amount you actually paid for the Product. Notwithstanding the rights notices, legends and symbols appearing in or on the Software.
above, nothing in this Agreement limits Wacom's liability to You to the extent arising 2.3 No Assignment; One Time Transfer.
out of any willful or grossly negligent misconduct on the part of Wacom.
You will not transfer, assign or delegate any of Your rights or obligations under this
5.3 Severability. Agreement, by operation of law or otherwise, without the prior written consent
If any provision of this Agreement is held to be illegal, invalid or otherwise of Wacom, which shall not be unreasonably withheld. However, You may make a
unenforceable, such provision will be severed and deleted from this Agreement, onetime permanent transfer of all of Your rights under this Agreement to another
while the remainder of this Agreement will continue in full force and effect. party in connection with Your transfer of the Product if all of the following conditions
5.4 Compliance with Laws. have been met: (a) the transfer includes all components and parts of the Product,
all printed materials, any other warranties applicable to the Product, and all of Your
You will comply fully with all applicable laws and regulations, including export laws
rights and obligations under this Agreement, (b) You do not retain any copies of
and local laws of the country or region in which You reside or use the Software.
the Software on any media or computer, and (c) the party receiving the Software
Without limiting the generality of the foregoing, You will not, and You will require Your
reads, understands and agrees to accept the terms of this Agreement. Any transfer,
representatives not to, export, direct or transfer the Software, or any direct product
assignment or delegation of any of Your rights or obligations under this Agreement
thereof, to any destination, person or entity restricted or prohibited by the applicable law.
in violation of this paragraph is void and of no effect.
5.5 Entire Agreement; General.
2.4 Ownership.
This Agreement constitutes the entire agreement between the parties and
Wacom and its licensors will retain all right, title and interest in and to the Software,
supersedes all prior or contemporaneous agreements or representations, written or
including all patent, copyright, trademark, trade secret and any other intellectual
oral, concerning the subject matter of this Agreement. This does not, and shall not
property or industrial rights in and to the Software, and any improvements, updates
be construed to, create any partnership, joint venture, employer-employee, agency
and derivative works thereof. Wacom reserves all rights and interests in and to the
or franchisor-franchisee relationship between You and Wacom. Any heading,
Software. You do not acquire any other rights, express or implied, in the Software
caption or section title contained herein is inserted only as a matter of convenience,
other than those rights expressly granted under this Agreement.
and in no way defines or explains any section or provision hereof. The waiver by
either party of any default or breach of this Agreement may only be made in writing 2.5 No Support.
and will not constitute a waiver of any other or subsequent default or breach. Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
TABLET DRIVER SOFTWARE END USER LICENSE
3. WARRANTIES AND REMEDIES
AGREEMENT 3.1 Limited Warranties.
(EUROPE, MIDDLE EAST AND AFRICA)
Wacom warrants that the Software, when used in accordance with the Documentation
and the terms and conditions of this Agreement, will materially perform in accordance
This End User License Agreement (this "Agreement") is between you (both the individual with the Documentation for a period of two (2) years from the date the Software is first
installing the Software and any single legal entity on behalf of which such individual is installed or activated by You ("Warranty Period"). In the event that the Software does
acting) ("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama not comply with the foregoing warranty during such Warranty Period, then Wacom shall
349-1148, Japan ("Wacom"). correct such non-compliance by repairing or replacing the Software at no additional
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS charge to You. If repairing or replacing the Software is impossible or disproportionate, or
AGREEMENT. BY CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING cannot be completed within reasonable time or inconvenience, You shall be entitled to
THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT either require appropriate reduction of any fees paid or have the Agreement rescinded.
AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE The Software is not fault tolerant and is not designed, permitted or intended for uses
BOUND BY THIS AGREEMENT, PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF related to high risk activities. No oral or written information or advice provided by
YOU DO NOT ACCEPT THIS AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE Wacom, its agents or any distributors or retailers of the Product will create any warranty
OR ACCESS THE SOFTWARE. or in any way increase the scope of the warranties expressly provided by Wacom under
this Agreement. This paragraph states the entire liability and obligation of Wacom, and
1. DEFINITIONS Your sole and exclusive remedy in the event that the Software does not comply with
1.1 "Documentation" means the user guides and manuals for installation and use of the foregoing warranty. Wacom does not warrant that: (a) the Software will meet Your
the Software. requirements, (b) the Software will be compatible with or operate on the computer or
other device on which You install it, or (c) defects in the Software will be corrected, or
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been that the operation of the Software will be uninterrupted or error-free. This Agreement
provided to You.
contains no warranties from Wacom for the hardware components of the Products,
1.3 "Software" means the Tablet Driver software and Documentation provided to You which are subject to Wacom's standard hardware warranty (if any) applicable thereto.
with the Product, and any updates to either of the foregoing provided by Wacom to Wacom will have no warranty obligations under paragraph if such non-compliance
You under this Agreement. is caused by unauthorized use of the Software, abuse, misuse, alteration, neglect or
accidental damage of the Software or any repair or modification of the Software not
2. SOFTWARE LICENSE performed by Wacom. Replacement or repair of Software does not extend its warranty
2.1 Limited License. period beyond the original Warranty Period.
Subject to the terms and conditions of this Agreement, Wacom hereby grants
to You a limited, non-exclusive license to: (a) use and install a single copy of the
Software, in machine readable form only, on a single computer or other similar
device, solely in conjunction with the Product; (b) use the Documentation provided
with the Software in support of Your authorized use of the Software; and (c) to make
a single back-up copy of the Software, to be used solely for back-up purposes,
provided that all trademark, copyright and other proprietary and restricted rights
notices, legends and symbols included in the original version of the Software are
reproduced on such back-up copy.

4
 5

3.2 Disclaimers. LIMITED WARRANTY

Other than for the express warranties contained in this Agreement, WACOM MAKES (U.S.A. AND CANADA)
NO, AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES
OF ANY KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT WHO MAY USE THIS WARRANTY?
PERMISSIBLE UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL Wacom Co., Ltd. ("Wacom") ,extends this limited warranty to the original consumer
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE purchase of One by Wacom products. It does not extend to any subsequent owner or
SOFTWARE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR other transferee of the product.
A PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY, TITLE AND
NONINFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE WHAT DOES THIS WARRANTY COVER?
OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IF YOU ARE This limited warranty covers defects in materials and workmanship of the products,
A CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND except for excluded products described below, for a period of one (1) year, from the
NOT FOR BUSINESS, TRADE OR PROFESSIONAL PURPOSES), THE FOREGOING date of original retail purchase (‘Warranty Period’), as evidenced by a copy of the receipt
LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF THE and registration with Wacom within 30 days of purchase.
JURISDICTION IN WHICH YOU RESIDE.
WHAT IS EXCLUDED FROM THIS WARRANTY?
4. TERMINATION Software and consumable items such as the nibs are excluded from this limited
This Agreement is effective until terminated. Additionally, Your rights and licenses under warranty. Wacom shall have no responsibility to repair or replace the product if the
this Agreement will automatically terminate and cease to be effective, without any failure of the product has resulted from accident, abuse, misuse, negligence, or
notice or action by Wacom, in the event that You fail to comply with any terms of this unauthorized modification or repair, or if it has been handled or stored other than in
Agreement. Upon termination of this Agreement, You will cease all use of the Software and accordance with Wacom's storage instructions.
permanently delete and make unrecoverable the Software (including Your back-up copy WHAT ARE THE REMEDIES UNDER THIS WARRANTY?
and all Documentation) from Your computer or similar device on which it was installed.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's
Upon any termination of this Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
option, either the repair or replacement of the defective product or parts thereof of
which Wacom is notified during the Warranty Period; provided, however, that you are
5. GENERAL TERMS responsible for (i) the cost of transportation of the product to the designated service
5.1 Law. location and (ii) any loss or damage to the product resulting from such transportation.
This Agreement and all matters arising out of or relating to this Agreement will be Wacom will pay for return shipping by United Parcel Service or by an equivalent service
governed by the internal laws of Japan without giving effect to any choice of law as chosen by Wacom.
rule. This Agreement will not be governed by the United Nations Convention on
Contracts for the International Sales of Goods, the application of which is expressly HOW CAN YOU OBTAIN WARRANTY SERVICES?
excluded. In the event of any controversy, claim or dispute between the parties Upon discovery of a defect in the product within the Warranty Period, you should
arising out of or relating to this Agreement, such controversy, claim or dispute may contact Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return
be tried solely in the Tokyo District Court, located in Japan, and Wacom and You Merchandise Authorization) number and instructions for shipping the product to a
each hereby irrevocably consent to the jurisdiction and venue of such court. service location designated by Wacom. To obtain warranty service within the U.S. or
5.2 Limitation of Liability. Canada contact:
Wacom Customer Care Center
In no event will either party be liable for any indirect, incidental, special,
consequential or punitive damages, or damages for loss of profits, revenue, Phone: 1.360.896.9833
business, savings, data, use or cost of substitute procurement, incurred by either Email Inquiry form: www.wacom.com
party or any third party, whether in an action in contract or tort, even if the other You should send the product, shipping charges prepaid, to the designated service
party has been advised of the possibility of such damages or if such damages location, accompanied by the RMA number, your name, address and telephone number,
are foreseeable. In no event will Wacom's liability for damages hereunder exceed proof of purchase date, and a description of the defect.
the amounts actually paid by You for the Product. The parties acknowledge that
the limitations of liability in this Section 5.2 and in the other provisions of this DISCLAIMER; LIMITATION OF LIABILITY
Agreement and the allocation of risk herein are an essential element of the bargain Any descriptions, drawings, specifications, samples, models, bulletins, or similar
between the parties, without which Wacom would not have entered into this material, used in connection with the sale of the product, shall not be construed as an
Agreement. Wacom's pricing of the Products reflects this allocation of risk and the express warranty that the product will conform or comply with your requirements.
limitation of liability specified herein. Notwithstanding the above, nothing in this
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO
Agreement limits Wacom's liability to You in the event of: (i) death or personal injury
OTHER WARRANTIES MADE BY WACOM ON ANY COVERED PRODUCT. NO
to the extent resulting directly from Wacom's negligence or that of its employees or
ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS,
agents; or (ii) any fraudulent act or omission of Wacom or that of its employees or
DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR
agents; or (iii) to the extent arising out of any willful or grossly negligent misconduct
IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT
on the part of Wacom.
RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU
5.3 Severability. SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
If any provision of this Agreement is held to be illegal, invalid or otherwise VARY FROM STATE TO STATE. WACOM LIMITS THE DURATION OF ANY LEGALLY
unenforceable, such provision will be enforced to the extent possible consistent IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
with the stated intention of the parties, or, if incapable of such enforcement, will OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S
be deemed to be severed and deleted from this Agreement, while the remainder of EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
this Agreement will continue in full force and effect. AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
5.4 Compliance with Laws. YOU. NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE
CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR
You will comply fully with all applicable laws and regulations, including export laws
ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES
and local laws of the country or region in which You reside or use the Software.
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
Without limiting the generality of the foregoing, You will not, and You will require
INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE
Your representatives not to, export, direct or transfer the Software, or any direct
SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF
product thereof, to any destination, person or entity restricted or prohibited by the
SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
applicable law.
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
5.5 Entire Agreement; General. EXCLUSION MAY NOT APPLY TO YOU.
This Agreement constitutes the entire agreement between the parties and In the event that any of the above limitations are held unenforceable, Wacom's liability
supersedes all prior or contemporaneous agreements or representations, written or for any damages to you or any party shall not exceed the purchase price you paid,
oral, concerning the subject matter of this Agreement. This does not, and shall not regardless of the form of any claim.
be construed to, create any partnership, joint venture, employer-employee, agency
This Limited Warranty is governed by the laws of the United States of America and the
or franchisor-franchisee relationship between You and Wacom. Any heading,
state of Oregon.
caption or section title contained herein is inserted only as a matter of convenience,
and in no way defines or explains any section or provision hereof. The waiver by This Limited Warranty is valid for and only applies to products purchased and used
either party of any default or breach of this Agreement may only be made in writing inside the United States (and its territories or possessions) or Canada.
and will not constitute a waiver of any other or subsequent default or breach.

5
 6

CONTACT US LIMITED WARRANTY

(EUROPE, AFRICA AND MIDDLE EAST)
Should you have any questions about this Limited Warranty, or if you desire to contact
Wacom for any reason, please contact in writing: Wacom Co., Ltd.("Wacom") warrants to you, as the initial purchaser, (hereinafter referred
Wacom Technology Corporation to as "you" or "the customer") that the product hardware will remain free from defects
in materials and workmanship under normal use and service for a warranty period of
1455 NW Irving Street Suite 800
TWO (2) YEARS, commencing from the purchase date and provided that the product
Portland OR 97209 was unused at the time of purchase. Defects in wear parts (e.g. pen nibs) resulting from
USA normal wear and tear are exempt from the warranty. Furthermore, Wacom warrants
that the data carriers delivered with the product are free from defects in materials
LIMITED WARRANTY and workmanship under normal use for a period of SIX (6) MONTHS from the date of
purchase.
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
If during the applicable warranty period the product, excluding any software, is
Wacom Co.,Ltd. ("Wacom") warrants the product, to the original consumer purchaser, discovered to be defective, it should be returned immediately to the place of purchase
except for the Software and consumable items such as the nibs, to be free from defects in its original packaging together with your name, address, and telephone number,
in materials and workmanship under normal use and service for a period of one (1) year, a description of the problem, and a copy of the original receipt. The customer shall
from the date of original retail purchase, as evidenced by a copy of the receipt and be liable for any possible damage or loss of the product during transit to the place of
registration with Wacom within 30 days of purchase. The Software is licensed "as is." purchase for this purpose.
Wacom makes no warranty with respect to its quality or performance. Wacom cannot
Wacom 's sole obligation and entire liability under this warranty shall be, at Wacom 's
guarantee you uninterrupted service or the correction of any errors. Upon discovery of
option, either the repair or the replacement of the product or parts thereof that prove
a defect in the product, except in the Software, within the Warranty Period, you should
defective and that were returned within the applicable warranty period.
contact Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return
Merchandise Authorization) number and instructions for shipping the product to a service Wacom does not warrant to repair or replace the product if: (a) the damage to the
location designated by Wacom. You should send the product, shipping charges prepaid, product results from accident, misuse, improper use, negligence or unauthorised
to the designated service location, accompanied by the return authorization number, your alteration or repair; (b) the product was not handled or stored according to the
name, address and telephone number, proof of purchase date, and a description of the instructions provided by Wacom; (c) the damage resulted from normal wear and tear of
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent product parts; or d) the serial number affixed by Wacom has been removed or rendered
service as chosen by Wacom. Wacom's sole obligation and entire liability under this unintelligible.
warranty shall be, at Wacom's option, either the repair or replacement of the defective Any descriptions, drawings, specifications, samples, models, notifications or similar
product or parts thereof of which Wacom is notified during the Warranty Period; provided, material provided in connection with the purchase of the product cannot be taken as an
however, that you are responsible for (i) the cost of transportation of the product to the explicit guarantee that the product corresponds to or fulfils your requirements.
designated service location and (ii) any loss or damage to the product resulting from such
transportation. The warranty guaranteed by law remains unaffected. You can claim defects of the
product in accordance with the relevant legal provisions.
Wacom shall have no responsibility to repair or replace the product if the failure of
the product has resulted from accident, abuse, misuse, negligence, or unauthorized Wacom shall only be liable for itself and its vicarious agents if a material contractual
modification or repair, or if it has been handled or stored other than in accordance with obligation has been culpably breached in a manner jeopardising the purpose of the
Wacom's storage instructions. contract or the damage is due to intentional acts or omissions or gross negligence.
A material contractual obligation is an obligation which is essential to the proper
Any descriptions, drawings, specifications, samples, models, bulletins, or similar performance of the contract on which the other party will typically rely. In case that the
material, used in connection with the sale of the product, shall not be construed as an culpable infringement of such a material contractual obligation is not due to intention or
express warranty that the product will conform or comply with your requirements. gross negligence, the liability of a party shall be limited to such damages being typical
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER for the contract and which were reasonably foreseeable at the time of the closure of the
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN contract.
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, Where these Terms and Conditions preclude or limit liability, this also applies to the
AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE personal liability of the executive officers of the party concerned, its employees, agents
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH and subcontractors. The provisions of the product liability law (Produkthaftungsgesetz)
INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, remain unaffected.
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO
COUNTRY. If, when a claim made under this warranty is checked, it emerges that it is outside
the permitted time period or is not covered by the warranty or that the product is not
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES defective, the customer will reimburse Wacom for associated costs.
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S EXPRESS WARRANTY. This limited warranty shall apply if the registered office of the vendor is situated in
the EU or Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia, Serbia,
SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. or South Africa. This warranty is subject to German law. However, the applicability
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE of the United Nations Convention on Contracts for the International Sale of Goods is
CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR explicitly excluded. The city of Krefeld, Germany, is the sole place of jurisdiction for all
ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES claims arising from this contractual relationship and all disputes between the parties
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS resulting from the formation, handling or termination of the contractual relationship,
INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO provided that the customer is a trader, a legal entity or fund under public law. The
USE SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY jurisdiction agreement shall also apply for customers who do not have a general place
OF SUCH DAMAGES. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR of jurisdiction in ermany. The jurisdiction agreement shall not apply if, due to legal
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE provisions, a different sole place of jurisdiction must be established for the case.
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Furthermore, Wacom is authorised to file a lawsuit against the headquarters of the
In the event that any of the above limitations are held unenforceable, Wacom's liability customer. Should one of the provisions of this limited warranty be or become void, the
for any damages to you or any party shall not exceed the purchase price you paid, validity of the other provisions shall not be affected, in full or in part. Should a provision
regardless of the form of any claim. be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place. If you have any questions about this agreement, or
This Limited Warranty is governed by the laws of the United States of America and the
would like to contact Wacom for another reason, please write to us at this address:
state of Oregon.
Wacom Europe GmbH
This Limited Warranty is valid for and only applies to products purchased and used Völklinger Straße 1
inside Central America, South America or the Caribbean. 40219 Düsseldorf
Germany

6
 7

LIMITED WARRANTY In the event that any of the above limitations are held unenforceable, Wacom's liability
for any damages to you or any party shall not exceed the purchase price you paid,
(ASIA PACIFIC REGION)
regardless of the form of any claim. This Limited Warranty is valid for and only applies
Wacom Co.,Ltd.("Wacom") warrants the product, to the original consumer purchaser, to to products purchased and used inside the countries and territories of Asia Pacific
be free from defects in materials and workmanship under normal use and service for a excluding Japan, the People's Republic of China, Hong Kong, and countries in the
period of one (1) year, from the date of original retail purchase, as evidenced by a copy Middle East. This Limited Warranty is a statement of the current warranty policy of the
of the receipt (proof of purchase). The Software is licensed "as is." Wacom makes no Asia Pacific Division of Wacom Co., Ltd. and takes precedent over all other warranty
warranty with respect to its quality or performance or others. Wacom cannot guarantee statements contained in packaging, brochures, manuals, etc. This Limited Warranty is
you uninterrupted service or the correction of any errors. Wacom also makes no warranty governed by the laws of Japan and is subject to change without prior notice.
for consumable items such as nibs. Australian Consumer law Our goods come with guarantees that cannot be excluded
Upon discovery of a defect in the product, except in the Software, within the Warranty under the Australian Consumer Law. You are entitled to a replacement or refund for
Period, the warranty holder must contact the original place of purchase to obtain a major failure and for compensation for any other reasonably foreseeable loss or
instructions for returning the product for repair or replacement. Wacom and its partners damage. You are also entitled to have the goods repaired or replaced if the goods fail to
are not obligated to reimburse unauthorized prepaid shipment. be of acceptable quality and the failure does not amount to a major failure.
The warranty holder is under no obligation to pay for shipment charges between Our hardware products come with a one (1) year warranty given by Wacom Co., Ltd.
the original place of purchase and the place of repair or replacement. Wacom's sole with a subsidiary located at Wacom Australia Pty. Ltd. located at Ground floor, Building
obligation and entire liability under this warranty shall be, at Wacom's option, either 1,3 Richardson Place, North Ryde, NSW, 2113 Australia. I If your products do not
the repair or replacement of the defective product or parts thereof of which Wacom is provide the general features and functions described in the User Documentation in the
notified during the Warranty Period. one (1) year period after delivery to you please contact Wacom Australia Pty. Ltd. at
Wacom shall have no responsibility to repair or replace the product if the failure of +61-29422-6700 with details of your product, serial number, and proof of purchase.
the product has resulted from force majeure including but not limited to fire, natural You may be required to return the hardware product to the address we provide to you
disasters, accident, and act of god; intentional or accidental abuse, misuse, negligence, at the time, in which case such return will be at your own cost. The benefits under this
unauthorized modification or repair, usage of this product in a fashion other than as warranty are in addition to other rights and remedies that you may have at law.
explained in the users guide, or if the product has been handled or stored other than in Warranty Service / Wacom Technical Support in Asia Pacific (except Japan, the
accordance with Wacom's storage instructions. People's Republic of China, Hong Kong, and countries in the Middle East) Detailed
Any descriptions, drawings, specifications, samples, models, bulletins, or similar Asia Pacific Limited Warranty policy and product registration may be found online at
material, used in connection with the sale of the product, shall not be construed as an http:// www.wacom.asia/customer-care To obtain technical support or Warranty service
express warranty that the product will conform or comply with your requirements. within Southeast and South Asia, Oceania and Taiwan, please contact the Wacom
Customer Support Service. Phone numbers can be found here: https://support.wacom.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER asia/ Should you have any questions about this Agreement, or if you desire to contact
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN Wacom for any reason, please contact from the site below
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, https://support.wacom.asia/
AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON
ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
COUNTRY TO COUNTRY. WACOM LIMITS THE DURATION OF ANY LEGALLY
IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S
EXPRESS WARRANTY. SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE
CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO
USE SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Important Product Information

Version 1.0 E3117
Copyright © Wacom Co., Ltd., 2017

All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its
discretion, without prior notice and without obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the "manual" is simultaneous with the introduction into the market of the
applicable Wacom product.

© 2017 Wacom Co., Ltd. All rights reserved.

Wacom and their respective logos are trademarks and/or registered trademarks of Wacom Co., Ltd. All other company names and product names are trademarks and/or registered
trademarks of their respective owners.