NSU Admission Test

MGT 314; Section: 06

Submitted To: Shaila Jahan Mona (Jms)

Group Member’s Name ID

Tasneem khan Inna 111 0340 030
Sadman Shakeeb Abedin 1311031630
Auneea Haque 1210225030
Shuvojeet Chowdhury 1030151030
Avijit Saha 1110610030

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ACKNOWLEDGEMENT

Our first acknowledgment goes to almighty Allah who has given us the strength and patience to finish the
task within the deadline.

We would like to thank our course instructor, Shaila Jahan Mona for her guidance and support.

We would also like to thank our parents and close friends who have given us enough moral support
throughout our academic session. Last but not the least; we are very grateful to North South University for
giving us a chance to be a part of this institution and helped us in enhancing our knowledge and
management skills during the period of the academic session.

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LETTER OF TRANSMITTAL

11 August, 2015

Shaila Jahan Mona

Course Instructor (MGT 314)

North South University

Dear miss,

We are writing this letter to inform you that we have prepared a report for the course MGT 314.Throughout
this research; we tried to make this report as specific as possible by collecting up-to-date information,
applying in-depth knowledge and vital research skills.

On behalf of this team, we sincerely hope this report will fulfill the requirements advised by you. Lastly, we
would be gratified if you would allocate some of your valuable time to examine this.

Thank You.

Sincerely,

Tasneem Khan Inna (1110340030)

Sadman Shakeeb Abedin (131103130)

Auneea Haque (1210225030)

Shuvojeet Chowdhury (1030151030)

Avijit Saha (111010030)

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TABLE OF CONTENTS

Introduction of North South University...........................................................................................................................5

NSU Register Office:......................................................................................................................................................5
Functions of Register Office:..........................................................................................................................................6
 Admission process:..............................................................................................................................................6
 Unofficial grade sheet:........................................................................................................................................6
 Academic calendar:.............................................................................................................................................6
 Student academic records:...................................................................................................................................6
 Transcripts and Certifications:.............................................................................................................................6
 Academic Scheduling and Registration...............................................................................................................6
Working Process.............................................................................................................................................................7
Capacity Planning...........................................................................................................................................................8
Bottleneck:...................................................................................................................................................................... 9
Blueprint of Admission Test Process..............................................................................................................................9
Recommendation:.........................................................................................................................................................10

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 Introduction of North South University
North South University, the first private university in Bangladesh, was established by a group of philanthropists,
industrialists, bureaucrats and academics. The government of Bangladesh approved the establishment of North South
University in 1992 under Private University Act (PUA)-1992 (now replaced by PUA-2010). The university was
formally inaugurated on 10 February, 1993 by the then Prime Minister of Bangladesh. The honorable President of the
People's Republic of Bangladesh is the Chancellor of NSU.

The university's campus is at Bashundhara in Dhaka. The foundation of the campus was laid on January 30, 2003 by
Begum KhaledaZia .Classes started in the permanent campus from June 9, 2009.This campus serves 4,000 to 12,000
students with amenities and facilities. It contains six buildings with three basements on six acres of land having
125,000 square feet of floor space.

Following the private university act-2010, Mr. M. A. Kashem is the current Chairman of the Board of Trustees, North
South University and North South University Trust. The Board of Trustees (BOT), the apex body which provides the
overall policy guidelines and approves annual budget of the University, is headed by its Chairman. The Syndicate runs
the administration of the University within the policy guidelines provided by BOT 2010.

Prof. Dr. Amin U. Sarkar, Vice Chancellor is providing leadership in improving, expanding and diversifying various
academic programs. NSU now has 329 core (fulltime) faculty members. All faculty members have higher degrees
from reputable foreign universities, with over 90% holding degrees from British, American, Australian and Canadian
universities. Visiting faculty members from foreign universities including US,U.K, Canadian and Australian
universities also teach at NSU.It is very selective in recruiting teachers and admitting students. Its current student
enrolment is about 15,000.

NSU Register Office:

NSU register office provides quality services to students, faculty, academic and administrative departments, and the
public. It supervises registration and the evaluation of transfer credit, maintain student academic records and record
grades, issue transcripts, verify enrollment and graduation, produce the class schedule, schedule final examinations.

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 Functions of Register Office:
This register office is responsible for preparing academic scheduling, registration into courses, the creation and
maintenance of student academic records, academic transcripts, course information, student status, enrollment
verification and graduation.

North South University is committed to valuing our students and being customer focused. The mission of this office is
to provide students with the best possible service and the most up-to-date and supportive information in an efficient
and expeditious manner.

 Admission process: Register office take all responsibilities. They fix the date and prepare all the
procedures regarding admission tests. Basically they arrange 3 times admission test during whole year. After 4
months they arrange the admission test.
 Unofficial grade sheet: Register office provide unofficial grade sheet toward students and guardians as
well. But they have to pay 200 taka in the bank first to get unofficial grade sheet.
 Academic calendar: Academic scheduling and registration unit is responsible for preparing university
wide academic schedule both class and exams, and also manages academic calendar, registration process.
 Student academic records: Register office maintains various student records to document academic
progress. To protect each student's right to privacy the University has an established policy for handling
student records. Interpretation of this policy is based on experience with educational records, and the policy
itself may subsequently be modified in light of this experience.
 Transcripts and Certifications: This office process students’ results, transcript requests for current
students and alumni of all Departments, Institutes and Schools across the university, and produce certification
letters for enrollment, registration, graduation, and academic standing. They can certify upon request any
information that is based on and can be supported by your academic record. They work with students, parents,
alumni, faculty, and staff to offer assistance in all areas of the academic experience.
 Academic Scheduling and Registration: Academic scheduling and registration unit is responsible
for preparing university wide academic schedule both class and exams, and also manages academic calendar,
registration process.

We have worked on NSU admission test process

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 Working Process
 The process starts with the student buying the admission form. There are two sources from which the

admission form can be collected.

a) From NSU website

b) From the authorized banks

 The student can buy the admission form by paying 1000 taka either in the recommended banks of NSU in the

form of cash or can submit a pay order to the register office.

 Next the student has to fill up the admission form and attach the required documents such as passport size

photographs, SSC/O-level certificates, HSC/A-level certificates etc.

 The student then submits the form and necessary documents in the NSU register office. The registrar verifies

all the documents. Once completely verified, the registrar hands over an admit card to each candidate.

 The candidate comes to NSU which is the admission venue on the given date and time when the admission

test takes place. Seats are arranged according to the serial number. There are volunteers to help and guide the

candidates to find the right room and seat.

 After the admission test is finished, the results are published within seven working days. The candidate can

find the results on both the notice board of NSU as well as in their website.

 Those candidates who get the satisfactory percentage in their tests are called for the interview on a given day

and time.

 The final results of the students who got selected are published on the website and on NSU notice board.

 Those students collect their forms to pay the admission fees from the register office of NSU and then make

the payment in the authorized banks.

 Then they are called in the orientation program of NSU where they get necessary guidelines.

 The student’s advising take place. There are advisors to help out the student in choosing the courses. Once the

student gets the courses, he gets the advising sheet which containing all the information regarding course

name, timing, room number, faculty initials etc.

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 Capacity Planning
Capacity is the upper limit or ceiling on the load that an operating unit can handle. Capacity planning includes
equipment, space and employee skills. Capacity planning determines many important factors such as operating costs,
initial costs, competitiveness, long term commitment etc. It impacts long term planning.

NSU Admission Process:

The key point of capacity planning in the admission process is the admission test. NSU authority needs to focus on
capacity planning at this step. The last admission test, that was conducted a few weeks ago, had around 2200
applicants. All these applicants were supposed to be accommodated in the regular classrooms and exam halls.
However, NSU also used some temporary settlement to accommodate the candidates in addition to its regular
facilities. For example, NSU often conducts admission test in its open space on level-5.

This problem can be sorted out by considering a few options.

 Screening & verification of applications can be done before the admission test. Verification is done after the
admission test selection normally. If applications were screened and verified before the admission test, only
the screened and verified applicants would be able to sit for the admission test. This would decrease the load
on admission test to some extent.
 NSU can enhance its design capacity by conducting the admission test in two groups. The admission test of
the two different groups can be taken on two different days or at two different times on the same day. There
can be set of questions for different groups. As the exam would be conducted at two different times, the
effective capacity would also increase as the faculty members and supporting staffs could be divided into two
groups as well. The actual capacity would also increase in this process as NSU would be able to accommodate
more students in two groups.

According to economies of scale, NSU is conducting its admission test on its optimal rate of efficiency with its current
design capacity. Hence, it is necessary to increase the design capacity here.

Apart from the admission test, the form collection can be done in two ways: online & from banks. Necessary fees are
required to be paid at the banks. So here NSU is outsourcing its financial services from different banks. NSU also has
in-house facilities to support the admission committee to run the admission process. Finance & Account department,
IT department & other departments inside NSU support the admission process.

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 Bottleneck:
NSU has many bottlenecks in the admission process which creates problems in the process. NSU authority should
address these bottlenecks & take necessary steps to improve the situation. Some of the bottlenecks are:

 NSU has shortage of staffs and faculty members in proportionate to the number of applicants who apply for
admission each semester. The applicants are often accommodated in unusual venues like open spaces, labs etc
for admission test. It is sometimes difficult to find invigilators for all these rooms. Besides, NSU often
conduct admission test on weekends which means the faculty members & staffs have to work on weekends.
NSU should look for alternative options. They can conduct the admission test on semester breaks or on
weekdays extending the academic calendar one day. Outsourcing can also be a good alternative.
 Applicants need to collect the form from banks. However, if they apply online, they need to download the
form and then submit it to NSU. So, ultimately they have to come to NSU in person. NSU can introduce
online form where applicants can apply online & submit in online as well.
 Those who come to NSU to submit the form have to come to NSU to submit the form and then they need to
go to the banks to pay the fees. The banks are often far from NSU and there are often long queues in banks.
NSU can manage and set up some temporary bank-booths during the admission period to solve the distance
problem. Online payment has recently been introduced by NSU which is solving the long queue problem. But
this online payment system should be promoted more.

Blueprint of Admission Test Process

A blueprint refers to a reproduction of a technical drawing, an engineering design, using a contact
print process on light-sensitive sheets. The whole admission test process of North South University has been
shown with a blueprint below---

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 Recommendation:
 Admission test should be held in two shifts to cover up capacity management problem
 Results should be sent by massage to all selected candidates
 Result date should be fixed up earlier
 Website should be always updated

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