What Is PEST Analysis?
What Is PEST Analysis?
What Is PEST Analysis?
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PEST Analysis
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1. The internal environment e.g. staff (or internal customers), office technology, wages and finance,
etc.
2. The micro-environment e.g. our external customers, agents and distributors, suppliers, our
competitors, etc.
3. The macro-environment e.g. Political (and legal) forces, Economic forces, Sociocultural forces,
and Technological forces. These are known as PEST factors.
Political Factors.
The political arena has a huge influence upon the regulation of businesses, and the spending power
of consumers and other businesses. You must consider issues such as:
2.Will government policy influence laws that regulate or tax your business?
6. Is the government involved in trading agreements such as EU, AFTA, ASEAN, or others?
1. Interest rates.
3. Long-term prospects for the economy Gross Domestic Product (GDP) per capita, and so on.
Sociocultural Factors.
The social and cultural influences on business vary from country to country. It is very important that
such factors are considered. Factors include:
6.How long are the population living? Are the older generations wealthy?
Technological Factors.
Technology is vital for competitive advantage, and is a major driver of globalization. Consider the
following points:
1. Does technology allow for products and services to be made more cheaply and to a better
standard of quality?
2.Do the technologies offer consumers and businesses more innovative products and services such
as Internet banking, new generation mobile telephones, etc?
3.How is distribution changed by new technologies e.g. books via the Internet, flight tickets,
auctions, etc?
4.Does technology offer companies a new way to communicate with consumers e.g. banners,
Customer Relationship Management (CRM), etc?
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