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    Narrative Report

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    Melody Dacuya
    Globe Telecom is a provider of telecommunications services in the Philippines, offering mobile, fixed line, and broadband networks. The narrator describes their on-the-job training experience over 3 months with Globe. They rotated through different teams, including field operations, customer operations, and general administration. In the field team, they visited base stations and learned about equipment. In customer operations, they did preventative maintenance and learned about data communication systems. Their final rotation was in general administration, where they helped process data and close trouble tickets.

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    Narrative Report

    Uploaded by

    Melody Dacuya
    217 views4 pages
    Globe Telecom is a provider of telecommunications services in the Philippines, offering mobile, fixed line, and broadband networks. The narrator describes their on-the-job training experience over 3 months with Globe. They rotated through different teams, including field operations, customer operations, and general administration. In the field team, they visited base stations and learned about equipment. In customer operations, they did preventative maintenance and learned about data communication systems. Their final rotation was in general administration, where they helped process data and close trouble tickets.

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    NARRATIVE REPORT

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    Globe Telecom is a provider of telecommunications services in the Philippines, offering mobile, fixed line, and broadband networks. The narrator describes their on-the-job training experience over 3 months with Globe. They rotated through different teams, including field operations, customer operations, and general administration. In the field team, they visited base stations and learned about equipment. In customer operations, they did preventative maintenance and learned about data communication systems. Their final rotation was in general administration, where they helped process data and close trouble tickets.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    217 views4 pages

    Narrative Report

    Uploaded by

    Melody Dacuya
    Globe Telecom is a provider of telecommunications services in the Philippines, offering mobile, fixed line, and broadband networks. The narrator describes their on-the-job training experience over 3 months with Globe. They rotated through different teams, including field operations, customer operations, and general administration. In the field team, they visited base stations and learned about equipment. In customer operations, they did preventative maintenance and learned about data communication systems. Their final rotation was in general administration, where they helped process data and close trouble tickets.

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    NARRATIVE

    REPORT
    (ON-THE-JOB TRAINING)

    PREPARED BY:
    MELODY C. DACUYA
    BS ECE 4B
    Globe Telecom, Inc. is a provider of telecommunications services. The Company
    operates mobile, fixed line and broadband networks and provides communications services to
    individual customers, small and medium-sized businesses, and corporate and enterprise
    clients. Its business segments are Mobile Business, and Fixed Line and Broadband Business.
    Its Mobile Business segment includes mobile voice, mobile short message service (SMS),
    mobile browsing and value-added services. Its Mobile Business segment offers services to its
    mobile subscribers through brands, such as Globe Postpaid, which is involved in the postpaid
    market with various plan offerings, and Globe Prepaid and TM, both of which are its prepaid
    brands. It also provides its subscribers with mobile payment and remittance services under
    the GCash brand. Its Fixed Line and Broadband Business segment includes a range of fixed
    line communications services, wired and wireless broadband access, and end-to-end
    connectivity solutions.

    I started my training last November 7, 2018 in Globe Telecom, Inc. The engineers in
    Globe grouped as in a team (field, Customer operation, general administration, and the Pili-
    based) based on the result of our exam and after a month rotation will happen. On November
    and December, I was assigned first in the field team with my co-trainee with the guidanceof
    field operations engineer. The field team visited a BTS and the BSC in Pili with Engr. Medel
    Teodoro Peralta. Engr. Ted introduced us to Engr. Jude Reganit who was working inside a
    cabin. Engr. Jude had a brief lecture about ODF (Optical Distribution Frame), DWDM
    (Dense Wavelength Division Multiplexing) and etc. He also gave us a trivia of why the
    supply used is -48V. Engr. Ted explain to us the type of Base Transceiver Station and how
    they differ from each other. He also showed us the inside of the BSC in Pili and also taught
    us how to use the OTDR and gave a short explanation about this. He also elucidated to us
    how they create the 48V supply and showed us the battery used to create this. The third floor
    and the field team went to Triangulo, Naga City tto visit a BTS with Engr. Amaranto. He
    gave us a short explanation about all the equipment inside and outside the cabin. Engr.
    Amaranto taught us how to audit using the MS Excel. We traced the cord from one ODF to
    another. The trainees also had a lecture with Sir Eric about GSM (Groupe Speciale Mobile)
    and its subsystem and the process of call. The field team went to San Vicente, Calabanga
    with Engr. Badong for site troubleshooting. Sir Eric taught us how to close a trouble tickets
    using the Clarity software. We had a lecture with Sir Eric about the elements found in a cell
    site. We also attended the first Christmas Party at Globe Pili organized by the interns
    assigned in Pili.
    On the month of January, I, together with my team, was assigned in the Customer
    Operations with the supervision of Engr. Roel G. San Buenaventura. Together with Sir Roel
    and Sir Buddy, we did a Preventive Maintenance (PM) to the equipment. The team cleaned
    the equipment with the guidance of Sir Roel and Sir Buddy. Engr. Roel and Engr. Buddy
    showed us how to use the SDH Access Tester in 64 Kbps E1 lines. Sir Roel had a brief
    lecture about data communication and how the equipment inside that room works. Sir Eric
    had a lecture about splicing and demonstrate to us how to splice manually.He also let us try
    the method in splicing.
    On the month of February, I, together with my team, was assigned in Anayan, Pili
    BSC Station with the supervision of Engr. Romanie V. Ignacio. The team did a tower works
    (installation) with Engr. Amaranto and Sir Ruben in Pili Capitol Site. The engineer of Power
    City, together with Engr. Peralta, had a brief lecture about the equipment (ATS, MDP,
    Genset, and FMS) found in the Pili BSC Site. We did a general cleaning in Pili BSC Site with
    the Power City engineer. The team went to Bula and Baao with Engr. Romanie Ignacio for a
    site inspection. We visited the Triangulo site with Engr. Amaranto to audit the equipment
    which is to be disposed.
    On the month of March, I, together with my team, was assigned in General
    Administration with the supervision of Engr. Anthony Francis L. Laynesa and Engr. Eric O.
    Tino. The former gen. admin. group taught us about data processing. We helped the former
    3rd floor trainees in finishing the last file given to them by Engr. Layonesa. Engr. Layonesa
    gave us the file for the month of February to data process. The team was assigned in closing
    trouble tickets.

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