AeroScout MobileView User Guide
AeroScout MobileView User Guide
AeroScout MobileView User Guide
Version 4.2.1
User’s Guide
MV-UG-421-160610-04
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MobileView 4 User's Guide
Table of Contents
Table of Contents 3
MobileView 4 User's Guide
Reports ..................................................................................................................................42
Generating a Report .........................................................................................................42
Saving and Sending Reports ...........................................................................................44
Regenerating a Saved Report ..........................................................................................46
Report Tools ......................................................................................................................47
Column Selection..........................................................................................................47
Output Sorting ..............................................................................................................48
Locale Settings ..............................................................................................................48
Report Reference...............................................................................................................49
Asset Management .......................................................................................................49
Asset Utilization ...........................................................................................................51
Temperature and Humidity........................................................................................54
Par Levels ......................................................................................................................59
History ...........................................................................................................................61
Table of Contents 4
MobileView 4 User's Guide
REVISION HISTORY
Document History 5
MobileView 4 User's Guide
1
Getting Started
Track people and objects as they travel throughout the site, allowing you to view
their locations on maps and search for them using a wide variety of criteria.
Set up event monitors which can alert users when the predefined conditions are
met, such as:
The asset’s tag transmits a certain message or the call button on the tag is
pressed
And many others – refer to the Administrators guide for a full listing of the
types of events available in MobileView.
Inform users that events have occurred via alerts in MobileView, e-mail, Skype
message, and a variety of other channels.
Tracked objects are called assets. These may be cars, trucks, employees, containers,
medical equipment, and the like. Assets are tracked through tags fixed on them.
Audience
This user guide is intended for AeroScout MobileView users who need to track and
manage assets, receive alerts about assets and create reports.
Accessing MobileView
If you are using Windows 7, add the MobileView IP address to the browser’s
trusted sites manually before launching MobileView.
To access MobileView
3. If you want to have your computer remember your username and password,
check the box Remember me on this computer, so that you do not have to
retype them every time you access MobileView.
Exiting MobileView by clicking the “Sign out” button (at the top of the
Note
MobileView screen) will cancel the "Remember me" feature and you’ll have to
log in the next time you access MobileView.
If the default settings have not been modified, the Asset Locator home page
opens.
From this page, you can access all MobileView functions by clicking a search.
2
Finding and Viewing Assets
You will use MobileView’s Asset Locator to find assets. Asset locations are shown on
the map displayed on your screen.
When you log on to MobileView, the Asset Locator page opens by default (this
default can be changed). This page gives access to the asset search tools, namely:
Find Specific Assets: Use this type of search if you are looking for a specific asset
and you know all or part of the asset’s name, ID or tag ID.
Advanced Search: Use this type of search to specify multiple criteria to find one
or more assets, such as all wheelchairs located on the first floor whose status is
available.
If you leave this page, you can return to it by clicking the Locator tab.
Favorites
The Favorites button opens a page that lists the saved searches that have been
previously defined by you.
You may also optionally see the saved searches created by other users in your
department as shown in Favorites that other users have shared. See Advanced
Search on page 13 for more information on creating favorites.
Using Favorites
Click a saved search to display the assets that meet the search criteria.
If there is only one asset that meets the stored criteria, the map is displayed, showing
the asset.
Click the location link on an asset record on the list to show it on the map.
In the search box, enter an asset property in full or partially. For example, you can
enter digits includes in the asset ID, letters included in the asset name, or a full MAC
address.
If you enter partial criteria, such as letters included in the asset name, all assets that
meet the criteria are listed as you type the letters:
When the list appears, you can click an entry to see the location of the asset on the
map. Alternatively, you may enter your search string and click the Search button
and you will receive the location information for all of the assets containing the
string you entered.
Advanced Search
The Advanced Search tool allows you to find assets using much more detailed
criteria.
For example, if you are looking for all of the working (status) infusion pumps (asset
category) in Building A (location), you can use the Advanced Search option to
specify these three criteria and execute this search.
The Advanced Search button opens a page that displays the selectable criteria.
1. In Asset Categories, check the box that corresponds to the category to which the
assets you are looking for belong.
If you click a parent branch, all the categories under it are included.
Here too, if you click a parent branch, all the locations under it are included in
the search. You can search in a parent branch or in any of its descendants down
to the zone level.
For example, select Available to find the assets that are in working order and
that are not tied to a task.
The status values are defined in your organization and therefore their names
Note
may be different from those used here.
You can select multiple groups in order to find the assets that belong to any of
the selected groups.
5. To further limit the search to assets whose name, ID, serial number or Tag ID
contain certain characters, enter the text in Any specific text?
For example, enter Alpha to limit the search to assets that carry a name that
contains the word Alpha. You can also use digits included in the asset ID or part
of the MAC address.
The List tab displays the search results in list format. You can save those criteria and
then re-use them without selecting them again.
Under the Map tab: If the search returns one asset or if you selected an asset from
the search results list, the area map appears, showing the asset.
If the search returns multiple results, MobileView defaults to the List tab. In this
case, while the List tab is displayed, clicking the Map tab does the following:
If the assets found are all in one area (one map), the map appears, showing the
assets.
If the assets are found in different parts of the site, MobileView displays all the
relevant sections of the site.
In the site display, click the Switch to 3D View button (the button may read 2D
depending on your pre-defined system settings) to display the site section in three-
dimensional view. For details, see Finding Assets by Navigating the Site on page 31.
The Hybrid tab combines the map (or site) and the search results.
3. If you want to assign an icon to this search, click the Replace icon link.
4. Select a group of icons, click the icon you want and then click OK.
5. If you have the appropriate rights, the box Share this favorite with other
people appears on your screen. Check this box if you want this favorite to
appear on the Favorites list of other MobileView users.
6. Click OK.
1 The Asset
If the search returns one asset or if you select an asset in the search results list, the
asset appears with its tooltip open.
2 The Tooltip
The tooltip provides details about the selected asset. The tooltip includes the
following information.
Name
The name of the asset appears on the tooltip title bar, on the left.
Date
In the upper right-hand corner the date and time of the last location report appears.
Alert
In the upper left-hand corner the following information appear: the alert icon, the
severity level, the event monitor type and the time of the latest alert.
Sensor Data
If temperatures or humidity are involved, the current measurement is displayed,
accompanied with a status icon and color showing whether the measurement is
within the accepted range.
More
Click this link to display the asset’s properties box in the bottom half of the map
display area.
General tab… This tab repeats the details seen in the tooltip.
Tags tab… This tab lists the tags attached to the asset, and their battery status.
Location History tab … See Viewing the Asset Location History on page 34.
Other tab… This tab displays the additional attributes of the asset as well as the
custom properties of the category to which the asset belongs.
Edit Asset button… Click this button to access the asset record for viewing and
modifications.
3 Other Assets
The other assets found on the same map are shown with their tooltip closed. You can
click an asset to display its tooltip and access all the functions included in it.
4 Refresh Tool
If so defined, the map is refreshed automatically by pre-defined intervals, showing
the last location of the assets (the automatic refresh is disabled by default). If you
want to get a picture of the asset locations now, click the Refresh button. The
date and time of the last refresh appear next to the button.
Click one of the direction arrows to pan the map in that direction.
Drag the red box and observe the panning effect on the map.
7 Zooming
Drag the zooming handle up and down over the ruler to zoom in and out.
8 Selection Tool
In an area that contains a large number of assets, the asset icons might not be seen
clearly. The zooming tool might help in enlarging the area and in distinguishing
between the assets. Where zooming does not help, the low visibility selector allows
you to fence off an area and display a list of the assets found in it.
Click the selector button and then drag the mouse over the area, forming a
rectangle.
The selected assets are listed in the Asset List View panel on the right.
Each of these location entity names is a link. You can click one to navigate to that
entity.
General tab
You can also change the order of the displays. For example
{ZONE_STR}/{BUILDING}/{FLOOR}/{AREA} shows the zone first.
If you change this setting, make sure you follow the correct syntax shown here.
As a zone may contain other zones, the zone specification may consist of a series of
zones. For example, if A contains B and B contains C, and the asset is located in zone
C, then {ZONE_STR} would consist of A-B-C.
In this parameter you can select the order of appearance of the zones in
{ZONE_STR}. The options are:
Option Description
Show Leaf Zone Only Shows only the last zone (C in our example).
Show Full Zone Shows the entire zone specification in the natural
Hierarchy order (A-B-C in our example).
Show Full Reversed Shows the entire zone specification in reversed
Zone Hierarchy order (C-B-A in our example).
refreshed automatically, but you can always get the latest locations by clicking the
Refresh button.
The Available box lists the columns that are not currently included in the display.
Double-click a column or use the arrow buttons to include it in the display. The
Subscribed box lists the columns that are currently included.
The numbers next to tag icons indicate the number of assets in the area. The
numbers next to the flags indicate the number of alerts received from that area. The
color of the flag points to the alerts that has the highest severity alert in that location:
Red Critical
Orange High
Yellow Medium
Gray Low
You can drill down to any of the areas by clicking the name hyperlink:
When you click the Switch to 3D View button in the site display under the Map tab
(unless MobileView is set by default to display the three-dimensional view), a three-
dimensional view of the site appears.
Point to a floor that contains data to display a tooltip that shows the total number of
assets per floor and the number of alerts that have not been read yet, grouped by
severity levels. The color of the alert icon displayed on the floor is that of the highest
severity.
The floor may have more than one area. Each area will show the number of alerts
broken down by severity, as well as the total number of assets located in the area.
Bring the mouse pointer over the area to display the area name below the floor
name.
When you click the Track this asset link in the asset tooltip, the map appears,
showing the asset.
You can adjust the refresh rate of the map by selecting an interval in the Refresh
Rate field at the bottom of the screen. As the map refreshes, more of the asset’s
course comes into view.
1. When you select the Location History tab in the properties panel, a date and
time selection tool appears.
2. Enter the starting and ending date and time of the period.
Zone: Shows the general movement of the asset between zones rather than
between each point.
Location: Shows each location report received during in the specified period.
The upper section displays a navigation bar that allows you to navigate through
the asset movement history. Drag the pointer along the line to get to the date
you want.
When you click on a point on the history navigation bar, the corresponding
location appears on the map together with the path that the asset has traveled.
The green icon that shows the asset’s location indicates the time of the location
report.
Similarly, when you click on a point in the history trail on the map, the
corresponding point on the history navigation bar is automatically selected.
If there are many points, scrolling controls appear on the sides of the history
navigation bar.
Use this function to allow a person on the field to locate the asset easily among other
similar-looking assets or in a crowded environment.
This function can only be activated if the tag is in the range of an Exciter.
3
Viewing Alerts
Alerts are generated when a monitored event takes place. When an event takes place
the alert is sent to the destinations defined in the event monitor. MobileView allows
you to access a list of alerts and focus on certain alerts using filtering tools.
Alert Viewer
The Alert Viewer is designed to list the alerts that have been accumulated since the
last purge. (A parameter controls the time to keep alerts accessible. After that time,
older alerts are deleted.)
To view all types of alerts, click the Alerts tab. The Temperature and Humidity tabs
allow you to focus on temperature and humidity alerts, respectively.
Depending on the user permissions you have been given, you may see only one of
these tabs.
Finding Alerts
To focus on certain alerts, make selections in the drop-down lists at the top of the
window. For example, to see all unread severe alerts posted in the last 4 hours, in
Show select Unread, in Time Range select 4 hours and in Priority select High. You
can select an area in the Location list to limit the search to alerts that came from that
area or zone. After making your selections, click the Search button.
You can also enter an asset name in Asset. As you type the name a list opens from
which you can select the asset you are looking for.
Click the Clear button to clear the results of a search and restore the original display.
Alert Details
Note the following columns:
Event
Indicates the event condition. For example, if the event condition is “send alert if
temperature goes above 10 degrees”, this column shows >10.
Name
Click the Name link to access the record of the asset for which the alert was issued.
Temp, RH
Indicates the temperature/humidity that triggered the event.
Check the "last refresh" timestamp above the column to ensure that the list is current.
If you would like to refresh the list, click on the "Search" button again. This will
ensure that the value shown in this column is the most up-to-date.
In the Corrective Action field you can enter the action taken to remedy the situation
that triggered the event.
Click the Insert link to open the Corrective Action dialog box.
Fill the fields. Enter the corrective action in the Description field and click Save and
Correct.
Pending: Means that the alert has not been handled yet and will be displayed
with a yellow background.
Dismissed: Means that the alert has been handled will be displayed with a white
background.
To change a status:
A list opens.
Deleting an Alert
Follow these steps:
4
Reports
Reports retrieve detailed information about current states and past events. For
example, you can retrieve information about tags located in a given department and
whose battery level is currently Medium, or a list of critical events that took place
last month.
You can generate an instant report, or one-time or periodical reports scheduled for
future dates.
Generating a Report
To generate a report:
Its retrieval parameters are displayed in the work area on the right.
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For example, you can create a report directly in PDF format. You can also
generate reports in HTML or CSV format. Note that the report summary data
may vary for one format to another.
Examples:
To list all tags whose battery level is Medium, select Medium in the Battery
Status drop-down list of the Battery Level report.
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To generate a report that covers assets located in a certain place, select the
Area, Zone or Zone Type.
Click the Save button to create the report and save it in the selected format. Such
reports can be reopened under the Saved Reports tab.
1. Click the Reports tab and then the Saved Reports tab.
The parameters are the same as for the instant records only that you also specify
the schedule.
In the Report Scheduling dialog box, you can select Manual to regenerate the
report whenever you want, or specify a schedule. In the latter case, MobileView
generates the report automatically at the specified date at the specified
recurrences.
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Click Next.
5. In Output Options, you specify whether to save the report and e-mail it.
If you want to save the report, check the Save to Disk option and in Directory
enter where you want to save the report. Specify a filename as well. The report
is saved in the selected format.
"Local" paths (for example, C drive) refer to the storage of the MobileView
Note
server and not to your local computer.
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If you want to e-mail the report, check the box Send via email to and enter the
destination e-mail address.
Click Next.
6. In the Access Control page, you specify who will have access to this report.
If you want to limit access, select the Allow only users with the following
roles… radio button and then, in Available Roles, select roles and move them to
Selected Roles. Users having the selected roles will have access to the report.
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Report Tools
The report parameters pane (on the right) consists of collapsible sections. You can
expand and collapse sections by clicking the arrow icon at the right upper-right
hand corner of the section.
In addition to the Parameter sections, the report tools include the sections described
below.
Column Selection
In this section, you can determine the columns to be displayed in the output.
Available Columns
Lists the columns that are not currently included in the report.
Select a column in Selected Columns and click the Remove button to remove it from
the report.
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Available Columns
Lists the columns that are currently included in the report.
Top-Down Buttons
Select a column in Selected Columns and click of the buttons to move columns up
and down. The column at the top appears as the leftmost column on the report.
Output Sorting
In this section, you can define how to sort the report.
In Order By select a primary sorting field. Then you can specify up to two secondary
(Then By) levels. For example, you can sort a report by asset categories and within
each category by the alphabetic order of asset names.
Locale Settings
The locale settings allow you to localize the output in several ways.
Language
If your MobileView is multi-lingual, you can select the language in which report
labels will be output.
Time Zone
Select a time zone to express the retrieved dates and times in the date and time of
that time zone. For example, if the time of a record is 5 a.m. in local time, the time
that will be eventually shown on the report for a time zone two hours ahead will be
3 a.m.
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Date Format
Select the format in which you want to output the dates and times stored in the
retrieved records.
Temperature Unit
Temperatures are stored in the MobileView database in degrees Celsius. You can
select a different unit and have the temperatures displayed in that unit.
Report Reference
The following is a description of the available reports.
Asset Management
Inventory Report
This report generates a list of tracked assets (i.e. those that have tags and have
reported their locations).
To limit the list to specific assets, select one or more retrieval parameters. For
example, to list assets located in a department, select a Department and then an
Area.
To limit the list to specific tags, select one or more retrieval parameters. For example,
to list all assets belonging to certain categories whose tag battery is Medium, select
the categories and in Battery Status Less or Equal to select Medium.
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Assets List
This report returns a list of all assets in the MobileView database.
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Asset Utilization
Asset Utilization by Status
This report shows the percentage of the time an asset was in different business
statuses during a period.
It can show utilization rates if you use business statuses that describe usage rates
such as "In use", "Out of Order", "In Maintenance".
The report also returns the calculated average utilization of all assets by category.
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Example:
In Report Parameters, you can specify the period and the group of assets to report
on.
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The report also shows the calculated average time per each category.
Example:
In Report Parameters, you can specify the period and the group of assets to report
on.
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To limit the report to a period and to certain hours, select dates and times in the
From and To fields.
To limit the range of readings enter a minimum and a maximum reading in Lower
Limit and Upper Limit, respectively.
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Humidity levels that exceed thresholds are shown in red. A red average value would
point to a persisting problem.
To limit the report to a period and to certain hours, select dates and times in the
From, At and To, At fields.
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Par Levels
Par Level Summary Report
This report lists the pre-defined par levels of assets in selected groups, categories
and locations, their current quantity and the deviation from the minimum (negative
values) and maximum (positive values). Example:
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History
Event History Report
This report retrieves a list of events that happened in the past.
You can limit the report to a certain period and severity level, as well as by other
parameters. For example, you can retrieve a list of critical events that took place in
the Storeroom department, in area A, in the first week of March, during the night
shift.
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To limit the report to a period of dates and times, enter the starting date and time in
From and At, and the ending date and time in To and At.
You can further limit the report by selecting a category, group or specific asset. For
example, if you select a category, the report shows the movements and status
changes of all assets in that category. If you select an asset in the Asset field, the
report shows the movements and status changes of that asset only.
The report displays one line for each change in location or status.
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In addition, you can include the X and Y columns to show the corresponding X and
Y coordinates on the MobileView map. The Telemetry field shows the raw latitude
and longitude values in hexadecimal format.
Chapter 4 Reports 63
About AeroScout
AeroScout is the market leader in Unified Asset Visibility solutions. Clients improve operational
efficiency and quality using AeroScout products that leverage standard Wi-Fi networks to track and
manage the location, condition and status of mobile assets and people. AeroScout’s global customer
base consists of leading hospital, manufacturing and logistics organizations, including many of the
Fortune 500. The company originally invented the first Wi-Fi-based Active RFID tag, and today is
widely recognized as leading the market in number of deployments and tags shipped. Headquartered
in Redwood City, Calif., AeroScout has offices in Europe, Asia, the Middle East, Latin America and
Australia. For more information, please visit www.aeroscout.com.